Quickline Communications

What Quickline Communications does

Quickline Communications Limited is a UK private broadband internet service provider delivering connectivity to residential, business and public-sector customers in rural Yorkshire and Lincolnshire. Founded in 2007 and headquartered in Willerby, East Yorkshire, the company has been owned by Canadian private equity firm Northleaf Capital Partners since 2021. Quickline operates its own network infrastructure using two complementary access technologies: Full Fibre FTTP (Fibre-to-the-Premises) delivering speeds up to 2.3Gbps directly to the home, and Fixed Wireless Access (FWA) using radio signals from local transmitters to serve premises where fibre is uneconomic; it was also the first UK operator to launch standalone 5G in February 2022. The company serves more than 320,000 connected premises across over half a million homes and businesses reachable on its network, addressing a customer base underserved by national incumbents such as BT/Openreach and Virgin Media.

Quickline's business model is subscription-based recurring revenue across residential, small business, large commercial, holiday-park, and home-office segments, supplemented by value-added services including Wi-Fi Everywhere mesh (£5/month), Quickline Talk+ VoIP (£9/month residential, £7.50/month business), and a fixed-price guarantee that prohibits mid-contract price rises on 24-month contracts. Distribution combines a self-serve online sign-up flow for residential customers with a dedicated business sales team operating via phone (01482 247365) and email ([email protected]). Pricing tiers span Full Fibre 200/500/1000/2300 residential packages and Air 100/Air Ultra wireless packages, supported by a £1 first-month promotion, a Switching Reward that reimburses competitor early-termination fees, and a £100 Refer-a-Friend programme.

The company's growth is structurally supported by multi-year UK Government Project Gigabit contracts, with a £250 million debt-plus-subsidy financing package announced in June 2025 underwriting a three-year full fibre rollout across Yorkshire and Lincolnshire targeting 360,000 premises and aiming to more than double reach to around 200,000 premises by 2028. Quickline supplements network rollout with the QFutures social value programme, community partnerships (Age UK Hull, Lincs Digital, Ahead Partnership, Enterprise Cube CIC) and ISO 9001/ISO 14001 certifications. Recognised as Best Rural Fibre Provider at the 2026 UK Fibre Awards and Digital Inclusion Champion at the 2025 ISPA Awards, the company has built a 5,000+ Trustpilot review base with a 94% five-star rating.

Name

Quickline Communications

Legal name

Quickline Communications Limited

Website

https://quickline.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Quickline Communications is a UK rural broadband ISP delivering Full Fibre (FTTP) and Fixed Wireless broadband to over 320,000 residential, SME and public-sector customers across Yorkshire and Lincolnshire, backed by Project Gigabit government contracts and a £250m rollout financing package.

Ownership category

akta.pro rank

Product category

Rural Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812)

akta.pro primary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

akta.pro secondary industries

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Fixed Wireless Access (FWA) CPE (LTE/5G/mmWave) (HDAFAIAE), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

Keywords

• Rural broadband services
• Fibre to the premises
• Fixed wireless broadband
• VoIP phone services
• Business connectivity

Headquarters

HQ city

Hessle

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential Broadband Subscriptions: Monthly subscription fees from residential customers for full fibre or fixed wireless broadband services. Contracts typically run for 24 months with fixed pricing and no mid-contract price increases.
2. Business Broadband Subscriptions: Monthly subscription fees from business customers including SMEs, commercial operations, and caravan parks. Business packages include dedicated account management and 24/7 technical support.
3. VoIP Phone Services: Quickline Talk+ residential (£9/month) and Business Talk (£7.50/month + VAT) services providing voice calls over broadband connection.
4. Wi-Fi Services: Wi-Fi Everywhere add-on service at £5/month providing whole-home mesh Wi-Fi coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Quickline Communications delivers residential and business broadband internet and VoIP phone services to rural communities in Yorkshire and Lincolnshire, using its own Full Fibre (FTTP) and Fixed Wireless Access (FWA) network infrastructure. It offers monthly subscription packages with speeds from 100Mbps (wireless) up to 2.3Gbps (fibre), along with add-on mesh Wi-Fi, home and business VoIP, and dedicated plans for small businesses, home offices, commercial customers, and holiday parks. Pricing is fixed for 24-month contracts with no mid-contract increases, supported by a £250 million financing facility and Project Gigabit government subsidies.

Product overview

Quickline Communications operates a multi-technology broadband network delivering connectivity to rural communities across Yorkshire and Lincolnshire. The portfolio consists of two core access technologies: Full Fibre Broadband (FTTP) providing fibre optic connections directly to premises with speeds from 200Mbps to 2300Mbps, and Fixed Wireless Access (FWA) delivering high-speed broadband via wireless receivers for areas where fibre is not yet available. These core products are complemented by value-added services including Wi-Fi Everywhere (mesh Wi-Fi coverage), Quickline Talk+ (VoIP home phone), Fixed Price Broadband (price guarantee), and Entertainment/Gaming broadband features. Business offerings include Commercial & Business Broadband, Small Business Broadband, Home Office Broadband, and Business Talk VoIP. The company participates in government programmes including Project Gigabit and the Gigabit Voucher Scheme, and also offers a Social Tariff for eligible customers. Quickline operates its own network infrastructure and provides both residential and business broadband packages across the Yorkshire and Lincolnshire regions.

Differentiator

Problem solved

Functional benefit

Brands

• QFutures: Social value programme focused on community engagement, digital inclusion, and environmental initiatives in Yorkshire and Lincolnshire communities.

Products and services

• Full Fibre Broadband (FTTP) Fibre-to-the-Premises broadband delivering ultrafast symmetric speeds up to 2.3Gbps directly to homes via fibre optic cables, bypassing copper wiring for reliable, high-performance connectivity for residential customers in rural Yorkshire and Lincolnshire.
• Fixed Wireless Access Broadband (FWA) High-speed wireless broadband using radio signals delivered via a receiver dish at the customer's property, connecting to Quickline-owned local transmitters to provide stable broadband in rural areas where full fibre is not yet available.
• Business Broadband Dedicated full fibre and fixed wireless broadband packages for SMEs, large commercial customers, and rural businesses, with options ranging from 200Mbps to 10Gbps, dedicated account management, 2-day fix SLA, and 24/7 Yorkshire-based technical support.
• Home Office Broadband Professional-grade broadband for remote workers and home-based professionals featuring static IP, 200Mbps symmetric speeds, and enhanced reliability for video conferencing, large file transfers, and business applications.
• Holiday Home & Caravan Park Broadband Tailored broadband solutions for caravan parks, holiday home parks, and rural holiday accommodation sites, providing reliable guest Wi-Fi connectivity across the site.
• Quickline Talk+ VoIP home phone service delivered through the broadband connection at £9/month, including unlimited UK mobile and landline calls, with voicemail, call divert, and number-porting features for residential customers.
• Business Talk VoIP phone service for businesses at £7.50/month (excluding VAT), including unlimited UK calls to landlines and mobiles, voicemail, call forwarding, and call divert features.

Quantifiable outcome

• 14x faster broadband speeds on average compared to previous connections
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• Lincs DigitalcoreStrategic or Co-development Partner · 23 June 2026Partnership to deliver digital skills courses for people in rural Lincolnshire communities. Quickline funds community-based courses helping residents develop essential digital skills such as using NHS apps for appointments and prescriptions, and applying for government services online. Initiative improves digital inclusion in underserved rural areas.
• Enterprise Cube CICcoreStrategic or Co-development Partner · 15 June 2026Delivers 'Better Business' programme in North Yorkshire for start-ups and early-stage companies. Programme offers practical training, expert-led workshops, tools, and peer-to-peer learning to help participants build sustainable businesses. Regional community initiative supporting local entrepreneurship in rural areas.
• Age UK Hull and East YorkshirecoreStrategic or Co-development Partner · 31 March 2026Broadband engineers trained to better support older residents when connecting homes to full fibre broadband. Partnership also funds digital support initiative enabling housebound people to learn digital skills, while helping Age UK expand existing IT support groups across rural communities in the East Riding of Yorkshire. Forms part of Quickline's social value commitment under Project Gigabit.
• One Community Foundation KirkleescoreStrategic or Co-development PartnerPartnership delivering vital digital skills support in Kirklees area. Quickline provides funding and resources to help community members develop digital literacy skills.
• Project GigabitflagshipStrategic or Co-development PartnerUK Government programme delivering gigabit-capable broadband to hard-to-reach rural areas. Quickline is a contracted provider under Project Gigabit, receiving government subsidies to deploy broadband infrastructure in rural Yorkshire and Lincolnshire. The three-year rollout aims to benefit 360,000 premises.
• Ahead PartnershipcoreStrategic or Co-development PartnerJoint initiative to inspire young people, particularly girls, about careers in technology and digital sectors. Quickline participates in Girl Tech events across West Yorkshire, delivering STEM workshops and connecting with students about telecommunications careers.
• John Cracknell Youth Business FundcoreStrategic or Co-development PartnerTwo-year partnership providing digital inclusion grants to young entrepreneurs across East Yorkshire. Quickline supports the fund to help young people start and grow businesses with digital skills support.
• Baysgarth SchoolminorStrategic or Co-development PartnerYear 10 Engineering students visited Quickline's training facility for hands-on telecoms experience, part of STEM education outreach programme.

Scale indicators11 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Airband Community Internet: UK rural Fixed Wireless Access and full fibre ISP serving underserved communities across the Midlands and South West. Highly comparable to Quickline due to overlapping technology mix (FWA + FTTP), rural customer focus and participation in Project Gigabit contracts.
• Gigaclear: UK rural full fibre altnet delivering ultrafast broadband to homes and businesses in underserved counties. Directly comparable business model to Quickline with overlapping Project Gigabit participation and rural focus, though primarily fibre-only rather than dual FWA+FTTP.
• County Broadband: UK rural and semi-rural full fibre altnet serving Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire. Comparable regional altnet targeting underserved premises with similar FTTP rollout model and Project Gigabit involvement.
• B4RN (Broadband for the Rural North): Community-owned rural fibre ISP operating in Lancashire, Yorkshire, Cumbria and other northern English regions. Comparable to Quickline as a rural-focused fibre network with overlapping Yorkshire geography, though structured as a community benefit society rather than PE-backed.
• Zzoomm: UK full fibre altnet delivering gigabit broadband to towns and suburbs outside major urban areas. Comparable as a regional fibre altnet targeting underserved UK geographies, though with a more suburban than strictly rural focus.
• Community Fibre: London-focused full fibre altnet delivering gigabit broadband to residential and business customers. Comparable altnet operating its own FTTP network and competing against Openreach, though geographically focused on London rather than rural regions.
• Wildanet: Cornwall-based rural full fibre and FWA ISP serving the South West of England. Comparable rural altnet with similar FWA + FTTP technology mix and Project Gigabit participation, though geographically distinct from Quickline's Yorkshire/Lincolnshire territory.

Broad incumbents

• CityFibre: UK's largest independent full fibre platform with national rollout ambitions, operating an FTTP wholesale network across 60+ towns and cities. Comparable to Quickline as a fibre altnet but operates at much larger scale and increasingly targets the same rural Project Gigabit tranches as a competitor.
• Openreach (BT Group): BT-owned national telecoms infrastructure operator providing fibre and copper wholesale services across the UK. Comparable to Quickline as the dominant UK broadband infrastructure provider; competes head-to-head in rural Project Gigabit deployments with significantly greater scale and resources.
• Virgin Media O2: Major UK quad-play telecoms operator with substantial cable and fibre broadband footprint. Comparable as a UK broadband competitor with overlapping rural expansion plans (Project Gigabit) and significant scale advantages, but focused more on urban/edge-of-town geographies than deep rural.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/quicklineuk
• Facebookfacebook.com/QuicklineLimited
• LinkedInlinkedin.com/company/quickline-communications-limited
• Instagraminstagram.com/quicklineuk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quickline Communications