Parachute Health
Parachute Health operates a digital ePrescribing network for durable medical equipment (DME), connecting 220,000+ clinicians, 3,000+ HME supplier locations, and 1,000+ hospitals across all 50 US states to automate ordering, AI-powered intake, renewals, and authorization workflows.
- Company typePrivate
- Founded2013
- HeadquartersManhattan, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Parachute Health does
Parachute Health operates a cloud-based digital ePrescribing platform that serves as the ordering and fulfillment backbone for durable medical equipment (DME) in the United States. The company connects three stakeholder groups — healthcare providers (physicians, case managers, discharge planners), HME suppliers, and health plans — through a unified network spanning all 50 states, with 220,000+ clinicians, 3,000+ supplier locations, and 1,000+ hospitals and health systems on the platform, including Mount Sinai, Mass General Brigham, Houston Methodist, CommonSpirit, and NewYork-Presbyterian. Its core product suite includes ePrescribing for digital order submission, AI Intake for LLM/NLP-driven conversion of fax orders to structured data (launched October 2024), Renewals management for recurring equipment like CPAP and oxygen, and a Sales Rep Program with a mobile app. The platform integrates directly into Epic, eClinicalWorks, Athenahealth, and Oracle Health EMRs at the point of care and connects to HME ERP systems such as Brightree, SNAP, and Nymbl for order fulfillment.
The business model is a multi-sided platform monetized through subscription fees and likely per-transaction charges to HME suppliers and health plans, supplemented by professional services for enterprise EMR integration deployments. Parachute sells primarily through direct enterprise field sales to health systems and large HME providers, complemented by a sales rep channel and self-serve online onboarding. The platform is HITRUST r2 certified, SOC 2 Type II and SOC 1 Type II attested, and HIPAA compliant, supporting enterprise procurement requirements. Recent strategic expansion includes a payor-facing Authorization Workflow (March 2026) and a Nymbl integration (April 2026) extending the platform into Orthotics & Prosthetics and Complex Rehabilitation Technology, broadening the vertical surface beyond traditional DME. Founded in 2013 by David Gelbard following a personal experience with delayed post-surgical equipment delivery, the company is privately held as Parachute Health, LLC, headquartered in Princeton, New Jersey, with approximately 101–250 employees.
Parachute Health firmographics
Firmographics- Name
- Parachute Health
- Legal name
- Parachute Health, LLC
- Website
- https://parachutehealth.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Parachute Health operates a digital ePrescribing network for durable medical equipment (DME), connecting 220,000+ clinicians, 3,000+ HME supplier locations, and 1,000+ hospitals across all 50 US states to automate ordering, AI-powered intake, renewals, and authorization workflows.
- Ownership category
- akta.pro rank
Parachute Health industry classification
Industry- Product category
- Healthcare DME ePrescribing Software
- NAICS
- Couriers and Express Delivery Services (492110)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Home Ventilation, Oxygen Therapy & Respiratory DME Clinical Management (HLAKANAM)
- akta.pro secondary industry
- Home Healthcare & DME Delivery (Oxygen, Supplies) (TLAAAIAE)
Keywords
Where Parachute Health is headquartered
LocationHeadquarters
- HQ city
- Manhattan
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Parachute Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription / Transaction Fees: Revenue likely derived from platform subscriptions and/or transaction fees charged to HME suppliers and health plans for order processing, authorization management, and network access. The platform connects multiple stakeholders (providers, suppliers, payors) suggesting a multi-sided marketplace model.
- Professional Services: Implementation and integration services for health system EMR integrations and enterprise deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Platform access for healthcare providers and suppliers |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels7 records
Parachute Health product offering
Product offeringCore offering
Parachute Health operates a cloud-based DME/HME ePrescribing platform that connects healthcare providers, home medical equipment suppliers, and health plans to digitally order, track, and fulfill durable medical equipment. The platform replaces fax- and phone-based ordering with embedded EMR workflows, AI-powered fax intake, electronic signature, renewals management, and authorization handling, supporting order processing across all 50 U.S. states.
Product overview
Parachute Health offers a unified platform-plus-modules architecture centered on the Parachute Platform — a digital network connecting healthcare providers, HME suppliers, and health plans for DME ordering and fulfillment. The core product suite includes ePrescribing (digital order submission and supplier storefront), AI Intake (AI-powered fax ingestion and order automation), and Renewals (recurring order management). Additional modules address specific stakeholder needs: the Sales Rep Program provides field tools for supplier sales teams, while payors access AuthHub (authorization embedding), Network Control/Routing (preferred provider routing), Member Experience (delivery confirmation and feedback), and Analytics (supplier scorecards). All modules share the same underlying platform and network, enabling coordinated workflows across the HME ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Parachute Platform The core digital network platform that connects healthcare providers, HME suppliers, and health plans to order, track, and manage DME from submission through delivery, with 300,000+ prescribers and 3,000+ supplier locations across the U.S.
- ePrescribing Digital storefront module that enables HME suppliers to receive complete electronic orders from referral sources, with ERP synchronization for accepted orders and end-to-end order fulfillment tracking.
- AI Intake AI-powered module that uses LLMs and NLP to read incoming faxes, extract patient/order/insurance details, structure the data, and route orders into the same workflow used for ePrescribing, closing the loop on incomplete orders.
- Renewals Module for managing recurring order renewals and documentation requests, with digital signature capture for renewal prescriptions such as CPAP, wound care, oxygen, and glucose monitors.
- Sales Rep Program Sales enablement toolkit with Sales Rep Mobile App (iOS and Android) and Network Dashboard that allows HME supplier sales representatives to identify referral opportunities and convert clinician relationships to digital ordering.
- AuthHub Payor-facing authorization module that embeds coverage criteria and documentation requirements directly into clinician workflows at the point of order creation to reduce incomplete authorizations and rework.
- Network Routing Payor-facing network routing module that automatically routes orders to in-network, preferred providers based on health plan rules to reduce out-of-network spend and increase in-network utilization.
- Member Experience Payor-facing module enabling members to confirm delivery and provide feedback directly through the platform, with claim of reducing DME grievances from 40% to 20% and replacing phone calls with real-time visibility.
- Analytics Payor-facing analytics module providing scorecards for supplier speed, fulfillment, and satisfaction, plus member-level visibility on every order to support network optimization decisions.
Quantifiable outcome
- 98% first order acceptance rate vs. 50%+ requiring rework without Parachute (Centura Health)
- +8 more outcomes
Companies that use Parachute Health
Customer profileNamed customers31 records
Segments5 records
Ideal customer profiles4 records
Parachute Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature7 records
Parachute Health partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and infrastructure.
- NymblcoreIntegration partnership with Nymbl to automate order intake for Orthotics & Prosthetics and Complex Rehabilitation Technology providers. Automatically imports accepted Parachute Health orders into Nymbl's intake queue, maps provider, product, and documentation data, creates prescriptions within Nymbl workflows, and supports bi-directional commenting and fulfillment status synchronization. Part of Nymbl's 2026 product roadmap, available Q2 2026.
- EpiccoreEMR integration partnership enabling DME ordering to be embedded directly into Epic clinical workflows, reducing manual handoffs and enabling system-wide adoption across Epic-using health systems.
- eClinicalWorkscoreEMR integration partnership enabling ePrescribing workflow within eClinicalWorks platform for practices using this EHR system.
- AthenahealthcoreEMR integration partnership with free integration available for Athenahealth users, enabling DME ordering within the AthenaClinicals workflow.
- Oracle HealthcoreEMR integration partnership with Oracle Health (formerly Cerner) enabling DME ordering within Oracle Health clinical workflows.
- Amazon Web Services (AWS)infrastructureCloud infrastructure hosting on AWS with high availability across multiple availability zones. AWS data centers comply with SOC 2, HITRUST CSF, ISO 27001, and FedRAMP standards.
- BrightreecoreIntegration partnership with Brightree for HME provider ERP systems. Signed renewals are automatically returned through Parachute, leading to +6% higher renewal conversion and 5-day faster turnaround.
- SNAP (Brightree)coreSNAP integration customers benefit from automatic return of signed renewals through Parachute, demonstrating higher renewal conversion rates and faster document turnaround.
Scale indicators17 records
Recent moves6 records
Expansion highlights6 records
Parachute Health competitors and assessment
Company assessmentDirect peers
- Brightree: Brightree (owned by ResMed) is a leading HME/DME software platform for suppliers, providing ERP, billing, and workflow tools. It is Parachute Health's most direct competitor for HME-side software, with an existing integration partnership that creates both collaboration and competitive tension.
- DoseSpot: DoseSpot is an ePrescribing platform integrated into EHRs and practice management systems. Like Parachute, it embeds prescription workflows into clinical software and routes orders to fulfillment providers, making it a direct functional analog even though it focuses on medications rather than DME.
- Nymbl: Nymbl provides workflow and intake software for Orthotics & Prosthetics and Complex Rehabilitation Technology providers. It is both a Parachute integration partner and a direct competitor in adjacent specialty DME categories where Parachute is expanding.
- CareCentrix: CareCentrix (part of Walgreens-owned HCSC) manages post-acute and home-based care services, including DME coordination for health plans. It competes for the same payor workflow (network routing, authorizations, member experience) that Parachute addresses with AuthHub and Network Routing.
Broad incumbents
- Surescripts: Surescripts operates the largest ePrescribing network in the U.S. for medications. While focused on pharmacy rather than DME, its two-sided network business model and health-system integration footprint make it the closest analogue in business model and category to Parachute Health's ePrescribing platform.
- Bamboo Health: Bamboo Health (formerly Appriss Health + PatientPing) operates a real-time care coordination network connecting providers, payers, and post-acute organizations. Its multi-stakeholder network model and post-acute focus closely mirror Parachute's coordination of providers, HME suppliers, and health plans.
- Waystar: Waystar provides healthcare revenue cycle management, prior authorization, and payer connectivity software. It competes most directly with Parachute's payor-facing AuthHub and authorization workflow modules, and serves many of the same health systems and health plans.
- Epic Systems: Epic is the dominant U.S. EMR and a core integration partner for Parachute. It is also the most credible potential competitor, as it could choose to launch native DME/HME ordering or tighter prior authorization workflows that would erode Parachute's workflow embedding advantage.
- McKesson: McKesson is one of the largest medical product distributors and increasingly provides technology and network services to HME, oncology, and specialty pharmacy. Its distribution footprint and provider relationships give it standing to compete in DME ePrescribing and fulfillment orchestration.
Others
- Definitive Healthcare: Definitive Healthcare provides commercial intelligence and analytics on healthcare providers, including DME utilization and supplier performance. While not a workflow competitor, its analytics adjacency and payor/provider customer overlap make it a relevant thematic peer for Parachute's Analytics module.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Parachute Health social profiles
Digital presenceParachute Health compliance and trust
Trust signalCompliance5 records
Parachute Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Parachute Health leadership team
Management profileNumber of profiles
Profiles8 records
Parachute Health funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Parachute Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Parachute Health
What does Parachute Health do?
Parachute Health operates a cloud-based DME/HME ePrescribing platform that connects healthcare providers, home medical equipment suppliers, and health plans to digitally order, track, and fulfill durable medical equipment. The platform replaces fax- and phone-based ordering with embedded EMR workflows, AI-powered fax intake, electronic signature, renewals management, and authorization handling, supporting order processing across all 50 U.S. states.
Is Parachute Health a public or private company?
Parachute Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Parachute Health founded?
Parachute Health was founded in 2013. It employs 101 to 250 people.
Where is Parachute Health based?
Parachute Health is headquartered in Manhattan, United States, in the North America region.
How does Parachute Health make money?
Two revenue lines are on record. Platform Subscription / Transaction Fees are the primary driver. The others are professional Services.
Who are Parachute Health's main competitors?
Direct peers on record are Brightree, DoseSpot, Nymbl and CareCentrix. Broad incumbents are Surescripts, Bamboo Health, Waystar, Epic Systems and McKesson. Definitive Healthcare is listed as an others.
Does Parachute Health have an API?
No public API is recorded for Parachute Health.
What industry is Parachute Health in?
Parachute Health's product category is Healthcare DME ePrescribing Software. Its primary akta.pro industry code is HLAKANAM, Home Ventilation, Oxygen Therapy & Respiratory DME Clinical Management, with a secondary code of TLAAAIAE, Home Healthcare & DME Delivery (Oxygen, Supplies). Its NAICS code is 492110 and its SIC code is 7385.