Kyan Health

What Kyan Health does

Kyan Health is a Switzerland-based, privately held digital health company founded in 2021 and headquartered in Zurich (firmographic records list Zollikon), with 51-100 employees. It builds and sells an AI-powered mental health and Employee Assistance Program (EAP) platform targeted at enterprise employers with 500 or more employees, typically 5,000+, as well as insurance partners. The product is organized as a stepped care platform with three core components: Kyan Care (member-facing app with therapy, coaching, self-care content, work-life services, and crisis helpline), KAI (a 24/7 proprietary AI companion that provides conversational guidance in text and speech across 30+ languages, monitors for crisis, and escalates to human support), and Kyan Engage (an HR command center with Microsoft Outlook and Google Workspace integrations, wellbeing analytics, and program management tooling). Supporting offerings include Kyan Academy (leadership and team training), Work-Life Services (childcare, eldercare, legal, financial support), and a Living EAP product line, all backed by a provider network of approximately 140,000 licensed psychologists, coaches, and work-life experts across 200 countries.

The platform's underlying technology combines generative conversational AI, autonomous agent routing, predictive analytics for absenteeism and turnover, smart matching to local providers, and automated crisis detection. The company claims 30% sustained member engagement versus 3-5% for traditional EAPs, a 4.9/5 provider satisfaction rating, and more than 90% clinical improvement in active cases, with named customer outcomes including $1.3M productivity gains and a 30% drop in voluntary attrition at On Running, a 50% engagement uplift at Hitachi Energy, and 90% satisfaction for coaching and therapy in STADA's 36-country rollout.

Kyan Health operates a consultative enterprise field sales motion, working with HR teams, brokers, and benefits consultants to close PEPM (Per Employee Per Month) subscription contracts with tiered volume discounts, optional fee-for-service utilization-based billing, and modular component pricing. The company has raised $18.4M in total disclosed funding across a 2021 pre-seed, a $4M seed round, and a $12.7M Series A led by Swisscom Ventures in November 2024. Compliance posture spans HIPAA, GDPR (with EU-hosted servers), MHPAEA parity, and EU AI Act alignment, positioning the product for regulated multinational and European buyers.

Name

Kyan Health

Legal name

Kyan Health

Website

https://kyanhealth.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Kyan Health is a Zurich-based, AI-powered mental health and EAP platform serving enterprise employers with 500+ employees globally through a stepped care model combining a proprietary AI companion (KAI), a 140,000-provider network, and an HR analytics dashboard, with a PEPM subscription revenue model.

Ownership category

akta.pro rank

Product category

Mental Health Platform

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Employee Assistance Programs (EAP) Management (HLAEAHAB), Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

Keywords

• Employee Assistance Programs
• Mental Health Platform
• Workplace Wellbeing Solutions
• AI Mental Health
• Digital Therapeutics

Headquarters

HQ city

Zollikon

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription - PEPM (Per Employee Per Month): Predictable, fixed monthly cost per employee. Primary revenue stream with tiered pricing based on workforce size and service scope.
2. Volume-based Tiered Pricing: PEPM rates that adjust based on organization headcount, with pricing modular so organizations pay only for activated components.
3. Fee-for-Service (FFS): Payments tied to care utilization for organizations preferring usage-based cost structure.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Kyan Health provides an AI-powered Employee Assistance Program (EAP) and mental wellbeing platform for enterprise employers. The offering combines a member-facing app (Kyan Care), a 24/7 AI companion (KAI), an HR command center (Kyan Engage), and a global network of ~140,000 licensed providers to deliver therapy, coaching, self-care, work-life services, crisis support, and predictive workforce wellbeing analytics on a stepped-care model.

Product overview

Kyan Health offers a unified EAP+ platform architecture consisting of three core products: Kyan Care (member-facing mental health app), KAI AI Companion (24/7 conversational AI), and Kyan Engage (HR command center). The platform operates on a stepped care model delivering preventive self-care resources, therapy and coaching (via ~140,000-provider global network), work-life services, and crisis support. Kyan Academy provides supplementary team and leadership training programs. The platform serves enterprise employers with 500+ employees, offering configurable modules for different organizational needs, and is positioned as a modern replacement for legacy EAPs with 10x utilization rates.

Differentiator

Problem solved

Functional benefit

Brands

• Kyan Care: Mental health platform providing counseling, coaching, self-care resources, work-life services, and emergency helpline support for members
• KAI
• Kyan Engage
• Kyan Academy
• Living EAP

Products and services

• Kyan Care Member-facing mental health app delivering preventive self-care, therapy, coaching, work-life services, and emergency crisis support through a stepped-care model. Built for employees of enterprise customers.
• KAI (AI Companion) 24/7 AI-powered conversational companion that guides employees to the appropriate level of care, monitors conversations for crisis situations with real-time escalation to human support, and provides personalized recommendations. Supports text and speech in 30+ languages.
• Kyan Engage Employer-facing HR command center for launching, managing, and analyzing the EAP program with real-time wellbeing insights, engagement tools, care and usage analytics, and tailored recommendations. Integrates with Microsoft Outlook and Google Workspace.
• Kyan Academy Training program offering 30+ workshops, e-learning modules, and leadership programs covering burnout prevention, resilient leadership, stress management, psychological safety, and organizational wellbeing. Sold independently from the EAP platform.
• EAP Audit & Reports Assessment and benchmarking service that helps organizations understand wellbeing costs and risk areas, including peer benchmarking against industry data and actionable recommendations for EAP readiness.
• Insurance Solutions Vertical AI-powered EAP solution tailored for insurance carriers to embed mental health prevention into policyholder benefits, with the goal of reducing long-term claims through early mental health intervention.

Quantifiable outcome

• 30% sustained member engagement (10x vs traditional EAPs)
• +6 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature5 records

Partnerships

One partnership is on record.

• Oxford Wellbeing Research CentreminorStrategic or Co-development PartnerPartnership for wellbeing benchmarking data - Kyan Engage benchmarks results against Oxford Wellbeing Research Centre × Indeed data.

Scale indicators12 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• Lyra Health: Lyra Health is a direct competitor providing employer-sponsored mental health benefits (therapy, coaching, medication) with a blended in-person + virtual provider network. It competes head-to-head with Kyan in the same enterprise EAP replacement market and serves overlapping marquee employer logos.
• Spring Health: Spring Health is a direct enterprise mental health benefits platform combining precision matching, therapy, coaching, and medication. Similar PEPM business model, similar target buyer (HR leaders at 500+ employees), and similar outcome-linked value proposition.
• Modern Health: Modern Health is a direct peer offering global employer mental health benefits via a provider network and digital platform targeting the same mid-market and enterprise HR buyer. Comparable PEPM model and multinational rollout capabilities.
• Headspace Health: Headspace Health (formed via Ginger + Headspace merger) is a direct competitor providing mental health coaching, therapy, and self-guided content to employers and health plans. Both companies compete on digital engagement, content libraries, and outcome measurement.

Emerging players

• Calm Health: Calm Health extends the consumer Calm brand into employer mental health and therapy. Overlaps with Kyan on B2B mindfulness/self-care content delivery and mental health platform strategy, though less focused on EAP replacement.
• BetterUp: BetterUp focuses on enterprise coaching and mental health for workforce development. Comparable enterprise sales motion and HR buyer; partial overlap with Kyan's coaching and leadership training (Kyan Academy) offerings.
• Wysa: Wysa is an AI-driven mental health chatbot platform serving employers and health plans. Strong overlap with Kyan's KAI conversational AI companion and stepped-care digital front door.

Broad incumbents

• Virgin Pulse (incl. Limeade): Virgin Pulse is a broad incumbent corporate wellbeing platform with EAP, mental health, and lifestyle benefits. Operates at a larger scale and serves overlapping enterprise HR buyers, though its mental health offering is less specialized than Kyan's.
• EAP vendor: Optum / LiveWell / Aetna Resources For Living: Optum/LiveWell and similar managed care EAP programs are incumbents being displaced by Kyan. They serve employer EAP contracts at massive scale but suffer from the low 3-5% utilization rates Kyan exploits.

Others

• Compass Pathways (psychiatry focus): While Compass Pathways focuses on psychedelic therapy development, its digital infrastructure for psychiatric care delivery provides ecosystem context. Not a direct competitor but illustrative of telebehavioral infrastructure providers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@kyanhealth/videos
• LinkedInlinkedin.com/company/kyan-health

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kyan Health