Patchwork
- Company typePrivate
- Founded2016
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Patchwork does
Patchwork Health is a UK-based healthtech company founded in 2016 by NHS doctors Dr Anas Nader and Dr Jing Ouyang to address the NHS workforce crisis through flexible staffing technology. The company sells an end-to-end workforce planning and management platform covering the full staffing lifecycle: Patchwork Rota (e-rostering with preference-based self-rostering, shift swap, exception reporting), Patchwork Bank (internal temporary staffing with 24/7 instant booking and Wagestream integration), Patchwork Collaborative Bank (cross-Trust credential passporting and shared staff banks across Integrated Care Systems), Patchwork Agency Manager (agency coordination with auto-cascade and direct engagement), and, post-November 2024 acquisition of L2P Enterprise, Patchwork Job Planning and Patchwork Appraisals. Supporting modules include Patchwork Insights (ML-powered analytics on spend, fill rates, and workforce trends) and Patchwork Interoperability for NHS system integration.
The platform is delivered via web portals and native iOS/Android apps for both employer administrators and clinician end-users, and is procured by NHS Trusts through G-Cloud and Healthtrust Europe frameworks as well as direct enterprise sales. As of 2024, Patchwork reported 200+ healthcare organisation customers, 100,000+ clinicians supported, 12+ million shift hours filled using its technology, and claimed £120 million in cumulative NHS workforce cost savings — including the North West Collaborative Bank (490,000+ shift hours, £3 million in agency spend saved, £32.7 million retained within the NHS over four years). The business model is recurring SaaS subscription licensing on annual contracts, priced quote-based per Trust and per module (Rota, Bank, Agency Manager, Insights, L2P suite). Headcount is 101–250 employees across UK headquarters in London (Shoreditch) and a listed St. Louis, MO address. The company has raised £23.5 million across disclosed rounds, with a £20 million Series B in August 2022 led by Perwyn earmarked for product development, UK scaling, and international expansion.
Patchwork firmographics
Firmographics- Name
- Patchwork
- Legal name
- LocumTap Limited
- Website
- https://patchwork.health
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Patchwork industry classification
Industry- Product category
- Healthcare Workforce Management Software
- NAICS
- Temporary Help Services (561320)
- SIC
- Services-Health Services (8000), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Healthcare Clinical & Allied Health Staffing (BPACADAJ)
Keywords
Where Patchwork is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Patchwork business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Licensing: Subscription-based licensing of workforce management software to NHS Trusts and healthcare organisations. Pricing is quote-based, typically negotiated on a per-organisation or per-user basis for access to core products (Rota, Bank, Agency Manager) and enabling products (Insights, Interoperability).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise NHS licensing - custom pricing based on organisational scale and modules selected |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Patchwork product offering
Product offeringCore offering
Patchwork Health provides an end-to-end SaaS workforce planning and management platform purpose-built for NHS healthcare organisations. The platform integrates medical e-rostering, temporary staff bank management, agency coordination, collaborative cross-Trust staffing, medical appraisals, job planning, and ML-powered workforce analytics. It serves over 200 NHS healthcare organisations and 100,000 clinicians across the UK.
Product overview
Patchwork Health offers a fully integrated end-to-end workforce planning and management platform for healthcare organisations, built in collaboration with the NHS. The platform consists of core products covering the complete staffing lifecycle: Patchwork Rota (medical e-rostering with self-rostering capabilities), Patchwork Bank (internal temporary staffing management), Patchwork Collaborative Bank (ICS-wide shared staffing), Patchwork Agency Manager (agency workforce management), Patchwork Job Planning and Appraisals (acquired via L2P). Enabling products include Patchwork Insights (analytics with machine learning), Patchwork Passport (credential passporting), and Patchwork Interoperability (system integration). Supporting services include Implementation support. The platform is accessible via web portal and mobile apps for both employers and workers, with over 200 healthcare organisations and 100,000 clinicians using the solution.
Differentiator
Problem solved
Functional benefit
Products and services
- Patchwork Rota
- Patchwork Bank
- Patchwork Collaborative Bank
- Patchwork Agency Manager
- Patchwork Job Planning
- Patchwork Appraisals
- Patchwork Insights
- Patchwork Implementation
Quantifiable outcome
- £120 million in workforce cost savings across 200+ NHS healthcare organisations
- +8 more outcomes
Companies that use Patchwork
Customer profileNamed customers17 records
Segments3 records
Ideal customer profiles1 record
Patchwork technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature8 records
Patchwork partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- L2P Enterprise LtdcorePatchwork Health acquired L2P Enterprise Ltd in November 2024. L2P is the UK's foremost provider of medical appraisal software and fastest-growing provider of job planning software, serving 75+ NHS Trusts. The acquisition creates a truly end-to-end clinical workforce management solution from capacity planning to deployment and appraisals.
- Healthtrust EuropeminorListed on Healthtrust Europe procurement framework, enabling NHS organisations to purchase Patchwork solutions through the framework agreement.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Patchwork competitors and assessment
Company assessmentDirect peers
- Locum's Nest: Locum's Nest is a UK-based healthcare workforce platform that pioneered the NHS collaborative bank model. It directly competes with Patchwork's Collaborative Bank and Bank products, serving NHS Trusts with digital temporary staffing and passporting functionality.
- RLDatix (Allocate Software): RLDatix acquired Allocate Software, the long-standing UK leader in NHS e-rostering and workforce management. It directly competes with Patchwork Rota and Insights, with a much larger installed base across NHS Trusts and broader workforce/safety platform.
- TempRE (Liaison Group): TempRE, part of Liaison Group, provides NHS-focused temporary staffing, direct engagement, and workforce management software. It competes directly with Patchwork Bank and Agency Manager, particularly around direct engagement contracting and agency spend reduction.
Broad incumbents
- NHS Professionals: NHS Professionals is the in-house temporary staffing bank operated for NHS England, providing bank and agency staff to Trusts. While not a software vendor, it is a major customer/competitor dynamic for Patchwork Bank and Agency Manager products and shapes the temporary staffing landscape Patchwork serves.
- Civica UK: Civica is a large UK public-sector software vendor with a significant NHS workforce and HR software footprint. While not a pure-play workforce platform, it competes broadly for NHS IT budget and offers overlapping scheduling and HR capabilities relevant to Patchwork's buyer.
- UKG (Ultimate Kronos Group): UKG provides enterprise workforce management software (Kronos/Dimensions) used by some NHS Trusts for rostering and timekeeping. It competes as a broader workforce management incumbent rather than NHS-specialised point solution.
Emerging players
- eConsult Health: eConsult Health is a UK digital health platform serving NHS primary care with online consultation and triage tools. It overlaps with Patchwork only thematically as an NHS-focused healthtech company; not a direct workforce competitor, but operates in the same buyer ecosystem.
- DrDoctor: DrDoctor is a UK digital health company focused on patient communication, appointment management, and waiting-list validation in the NHS. It is adjacent rather than direct, sharing NHS Trust customers but addressing patient flow rather than clinical workforce management.
- Quinyx: Quinyx is a workforce management SaaS company with growing presence in UK healthcare and retail. It is a broader competitor in shift scheduling and forecasting but lacks Patchwork's NHS-specific compliance and passporting depth.
Regional players
- Workforce Software (WorkForce Software): WorkForce Software provides enterprise workforce management software primarily serving North American employers with some UK/EMEA presence. While not NHS-specialised, it competes for large healthcare employers seeking modern rostering and time-and-attendance capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Patchwork social profiles
Digital presencePatchwork compliance and trust
Trust signalCompliance1 record
Patchwork financial estimates
Financial estimateRevenue estimate
Valuation estimate
Patchwork leadership team
Management profileNumber of profiles
Profiles13 records
Patchwork subsidiaries and ownership
Company hierarchySubsidiaries1 record
Patchwork funding detail
Funding detailFunding overview
Funding rounds5 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Patchwork M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Patchwork
What does Patchwork do?
Patchwork Health provides an end-to-end SaaS workforce planning and management platform purpose-built for NHS healthcare organisations. The platform integrates medical e-rostering, temporary staff bank management, agency coordination, collaborative cross-Trust staffing, medical appraisals, job planning, and ML-powered workforce analytics. It serves over 200 NHS healthcare organisations and 100,000 clinicians across the UK.
Is Patchwork a public or private company?
Patchwork is a private company. It is classified as venture growth investor backed and is currently operating.
When was Patchwork founded?
Patchwork was founded in 2016. It employs 101 to 250 people.
Where is Patchwork based?
Patchwork is headquartered in London, United Kingdom, in the Europe region.
How does Patchwork make money?
One revenue line is on record: saaS Platform Licensing.
Who are Patchwork's main competitors?
Direct peers on record are Locum's Nest, RLDatix (Allocate Software) and TempRE (Liaison Group). Broad incumbents are NHS Professionals, Civica UK and UKG (Ultimate Kronos Group). Emerging players are eConsult Health, DrDoctor and Quinyx. Workforce Software (WorkForce Software) is listed as a regional player.
Does Patchwork have an API?
No public API is recorded for Patchwork.
What industry is Patchwork in?
Patchwork's product category is Healthcare Workforce Management Software. Its primary akta.pro industry code is BPACADAJ, Healthcare Clinical & Allied Health Staffing. Its NAICS code is 561320 and its SIC code is 8000.