Packhelp
Packhelp is a B2B marketplace and design platform for custom sustainable packaging, serving 50,000+ companies across Europe, the UK, and the US via a self-serve 3D editor, vetted supplier network, and low-MOQ fulfilment.
- Company typePrivate
- Founded2015
- HeadquartersWarsaw, Poland
- Headcount101–250
- GTM typeB2B
- OfferingDigital Commerce or Content
What Packhelp does
Packhelp operates a B2B marketplace and design platform for custom and sustainable packaging, serving more than 50,000 companies across 28+ European countries, the United Kingdom, and the United States. Founded in Warsaw in 2015, the company built a web-based platform centered on a real-time 3D packaging editor, 200+ design templates, and a curated catalogue of FSC-certified paper products, mailers, and branded merchandise. The platform enables customers to design, preview, and order custom packaging at minimum order quantities as low as 30 pieces, addressing the structural friction between small businesses needing affordable custom packaging and traditional print manufacturers requiring large bulk runs. Supporting services include Print Expert Check (human design review), a Packaging Toolbox with dieline/diecut modules, Packhelp Lab for R&D and prototyping, and a warranty program.
The business runs a hybrid go-to-market. A self-serve product-led motion serves SMBs and mid-market customers through packhelp.com and seven regional storefronts (FR, DE, IT, ES, NL, PL, UK), with inside-sales customer assistance during European business hours. An enterprise field-sales motion, explicitly funded by the 2021 Series B, targets large brands with dedicated account managers and bespoke packaging programs. Revenue is generated through per-order transactions on custom and catalogue products, tiered wholesale/subscription pricing for bulk enterprise orders, premium design templates with individually negotiated pricing, and multi-year tailor-made packaging contracts. Sustainability is positioned as a core differentiator through FSC certification, carbon footprint tracking, eco-labels, and a reforestation partnership with One Tree Planted (35,000 trees replanted to date).
The company is venture-backed, having raised approximately $58M cumulatively across seed (2017), Series A (2018), Series A2 (2019), and a €40M Series B in November 2021 led by InfraVia Capital Partners with participation from the European Investment Bank, FJ Labs, Inovo.vc, Market One Capital, Portfolion, PROfounders Capital, Speedinvest, and White Star Capital. Named enterprise customers include H&M, Google, Uber, L'Oréal, Back Market, Wrangler, and Hims, alongside case-study customers such as Tropicfeel (50% CO2 reduction, 20% cost reduction) and Psi Bufet (67% cost reduction on insulated shipping boxes). The company has five co-founders still active, including CEO Wojtek Sadowski, CRO Maciej Woźniczko, CTO Arkadiusz Wasilonek, CPO Patryk Kabaj, and VP of Production Maciej Zając.
Packhelp firmographics
Firmographics- Name
- Packhelp
- Legal name
- Packhelp Inc.
- Website
- https://packhelp.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Packhelp is a B2B marketplace and design platform for custom sustainable packaging, serving 50,000+ companies across Europe, the UK, and the US via a self-serve 3D editor, vetted supplier network, and low-MOQ fulfilment.
- Ownership category
- akta.pro rank
Packhelp industry classification
Industry- Product category
- Custom Packaging Solutions
- NAICS
- Packaging and Labeling Services (56191)
- SIC
- Paperboard Containers & Boxes (2650)
- akta.pro primary industry
- Corrugated Packaging & Boxes (RSC, die-cut, bulk bins) (IMAMAHAA)
Keywords
Where Packhelp is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices2 records
Markets served
Packhelp business model
Business model- GTM type
- B2B
- Offering type
- Digital Commerce or Content
- Cost components
- Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Custom Packaging Products: Sale of custom-designed packaging including boxes, mailers, and tailored packaging solutions. Customers design via platform and order in quantities from 30 pieces to wholesale volumes. Revenue is transaction-based with per-order pricing.
- Wholesale/Bulk Orders: High-volume corporate pricing with attractive discounts for large orders. Tiered pricing model rewarding higher order volumes.
- Premium Design Services: Premium templates and patterns with individually negotiated pricing. Tailor-made packaging services for unique brand requirements.
- Tailor-Made Packaging: Original packaging unique to customer brand and product, created beyond standard catalogue offerings
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard Catalogue Products |
| Unit Pricing | Pay-as-you-go | Custom Sizing Products |
| Subscription | Monthly | Wholesale/Corporate Pricing |
| One time/ perpetual license | Pay-as-you-go | Premium Templates & Patterns |
| Other | Multi-year contract | Tailor-Made Packaging |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels11 records
Packhelp product offering
Product offeringCore offering
Packhelp operates an online custom packaging marketplace that lets businesses design, preview, and order sustainable packaging — including boxes, mailers, and branded merchandise — from low minimum order quantities (30 pieces) through to wholesale volumes. Customers use Packhelp's self-serve platform with a 3D editor and 200+ templates, supported by a vetted supplier network of packaging manufacturers, a Print Expert Check review service, and Tailor-Made and Packhelp Lab services for bespoke and innovative packaging development.
Product overview
Packhelp operates as a B2B packaging marketplace offering a platform-plus-services model. The core product is custom packaging—primarily boxes, mailers, and branded merchandise—served through a self-service web platform with a 3D packaging editor, 200+ design templates, and the Packaging Toolbox for dieline creation. Supporting services include Print Expert Check (human design review), Packhelp Warranty (extended defect coverage), Supplier Vetting (ethical sourcing verification), Tailor-Made Packaging (custom design beyond catalogue), and Packhelp Lab (R&D for innovative solutions). Customers range from small businesses ordering low MOQs (from 30 pieces) to enterprise clients with wholesale pricing and deferred payment options. The platform emphasizes sustainability through eco-labels, carbon footprint tracking, and reforestation partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Packaging
Quantifiable outcome
- 50% CO2 emission reduction (Tropicfeel case study)
- +5 more outcomes
Companies that use Packhelp
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles2 records
Packhelp technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Packhelp partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and flagship.
- One Tree PlantedcoreReforestation partnership supporting environmental initiatives. Packhelp contributes to replanting trees with each order, having replanted 35,000 trees to date. Aligns with company's sustainable packaging mission.
- InuruflagshipTechnology partnership for smart packaging innovation. Inuru's ELF technology (self-powered OLED films) combined with Packhelp's printing quality to create illuminated labels for Cattier champagne bottles. Represents breakthrough in interactive packaging.
- ShopifycoreE-commerce platform provider powering Packhelp's online store operations including cart, checkout, customer accounts, analytics, and order management.
- Vetted Packaging ManufacturerscoreNetwork of vetted packaging manufacturers meeting ethical, environmental, and quality standards. Suppliers are vetted for responsible sourcing and sustainability credentials.
- FSC (Forest Stewardship Council)coreFSC-certified paper materials used for customer packaging. Forest certification ensuring responsible forest management for paper and wood products.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Packhelp competitors and assessment
Company assessmentDirect peers
- Arka: Arka provides custom branded packaging and unboxing experiences for e-commerce brands via an online platform with low minimums and design tools. Directly competes with Packhelp in the custom packaging-for-DTC-brands niche with a similar self-serve plus enterprise motion.
- noissue: noissue operates a direct-to-business custom sustainable packaging marketplace offering custom boxes, mailers, tissue paper, and tape with low MOQs. Closely comparable business model to Packhelp: web-based design tools, vetted global supplier network, and sustainability-led positioning serving SMB and mid-market brands.
- Lumi: Lumi connects brands with a global network of packaging manufacturers through a tech-enabled platform offering custom boxes, poly mailers, and inserts. Comparable marketplace model aggregating vetted suppliers for custom packaging at scale.
- EcoEnclose: EcoEnclose provides sustainable custom packaging solutions (recycled, compostable mailers and boxes) with a focus on circularity and carbon accounting. Direct competitor in the sustainability-led packaging space, serving similar e-commerce and brand customers.
- Sticker Mule: Sticker Mule runs a custom print-on-demand platform for stickers, labels, and packaging-adjacent products with a strong PLG motion and rapid turnaround. Comparable platform-plus-manufacturing model serving brand marketers, with overlap in branded merchandise and labels.
- Packlane: Packlane offers custom printed boxes and mailers through an online design platform with instant quotes and low MOQs. Closely aligned product (custom corrugated boxes), target customer (e-commerce brands), and digital purchasing workflow.
Broad incumbents
- MOO: MOO is an established custom print and packaging company offering business cards, marketing materials, and branded packaging. Overlaps with Packhelp in custom print-to-order for SMBs and brand marketing teams, but with a broader print product portfolio and longer operating history.
- Smurfit Kappa: Smurfit Kappa is one of the world's largest paper-based packaging manufacturers with global operations across corrugated, containerboard, and sustainable packaging. Represents the incumbent competitive backdrop against which Packhelp's marketplace routes demand.
- Mondi: Mondi is a global packaging and paper group producing corrugated, flexible, and sustainable packaging at industrial scale. Sets the structural baseline for supply capacity, pricing, and sustainability standards in the paperboard packaging value chain that Packhelp's suppliers compete within.
Emerging players
- Printful: Printful operates a print-on-demand and fulfillment platform serving e-commerce brands with custom apparel, accessories, and packaging. Adjacent in the print-on-demand for SMB e-commerce niche, with growing packaging-related services and a similarly asset-light model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Packhelp social profiles
Digital presencePackhelp compliance and trust
Trust signalCompliance3 records
Packhelp financial estimates
Financial estimateRevenue estimate
Valuation estimate
Packhelp leadership team
Management profileNumber of profiles
Profiles7 records
Packhelp funding detail
Funding detailFunding overview
Funding rounds4 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Packhelp M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Packhelp
What does Packhelp do?
Packhelp operates an online custom packaging marketplace that lets businesses design, preview, and order sustainable packaging — including boxes, mailers, and branded merchandise — from low minimum order quantities (30 pieces) through to wholesale volumes. Customers use Packhelp's self-serve platform with a 3D editor and 200+ templates, supported by a vetted supplier network of packaging manufacturers, a Print Expert Check review service, and Tailor-Made and Packhelp Lab services for bespoke and innovative packaging development.
Is Packhelp a public or private company?
Packhelp is a private company. It is classified as venture growth investor backed and is currently operating.
When was Packhelp founded?
Packhelp was founded in 2015. It employs 101 to 250 people.
Where is Packhelp based?
Packhelp is headquartered in Warsaw, Poland, in the Europe region.
How does Packhelp make money?
Four revenue lines are on record. Custom Packaging Products are the primary driver. The others are wholesale/Bulk Orders, premium Design Services and tailor-Made Packaging.
Who are Packhelp's main competitors?
Direct peers on record are Arka, noissue, Lumi, EcoEnclose, Sticker Mule and Packlane. Broad incumbents are MOO, Smurfit Kappa and Mondi. Printful is listed as an emerging player.
Does Packhelp have an API?
No public API is recorded for Packhelp.
What industry is Packhelp in?
Packhelp's product category is Custom Packaging Solutions. Its primary akta.pro industry code is IMAMAHAA, Corrugated Packaging & Boxes (RSC, die-cut, bulk bins). Its NAICS code is 56191 and its SIC code is 2650.