Chefaa
Chefaa (شفاء) is an Egyptian-founded GPS-enabled pharmacy marketplace connecting 1+ million patients across Egypt and Saudi Arabia to 1,000+ licensed pharmacies for online medication ordering, prescription management, delivery, and B2B pharmaceutical supply services.
- Company typePrivate
- Founded2018
- HeadquartersCairo, Egypt
- Headcount101–250
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What Chefaa does
Chefaa (شفاء) is an Egyptian-founded pharmacy marketplace platform that connects patients to licensed pharmacies for online medication ordering, prescription management, and home delivery. Founded in 2018 and headquartered in Cairo, the company operates across 25 cities in Egypt and 8 cities in Saudi Arabia, linking 1+ million users to a network of 1,000+ licensed pharmacies offering 41,000+ products across nine categories including medications, skin care, baby care, vitamins, and health devices. The core technology is a GPS-enabled location-based pharmacy matching system with real-time inventory management, delivered through mobile applications on iOS, Android, and AppGallery.
The company's product portfolio extends beyond the consumer marketplace. Chefaa Supply operates a B2B bulk procurement platform for pharmacies, while Bi-Hub serves as a pharmaceutical brand distribution and aggregation channel for partners including Nivea, Sensodyne, Centrum, and others. Additional services include a Super Saver bulk purchasing program offering up to 15% savings, 24/7 licensed pharmacist consultation, prescription management with monthly refill scheduling, and a pharmacist-authored health blog.
Chefaa's revenue model combines transaction commissions on pharmacy sales facilitated through the platform, direct product sales with delivery (with delivery fees starting from 3 EGP), volume-based revenue from the Super Saver service (minimum 700 EGP order), B2B supply margins, and brand promotional partnerships. The company has raised approximately $9.1 million across nine funding rounds from 2018 to 2025, including a $5.25 million Series A in December 2023 co-led by Newtown Partners and Global Brain to support Saudi Arabia expansion and supply chain digitization. Leadership comprises CEO Doaa Aref and COO Rasha Rady.
Chefaa firmographics
Firmographics- Name
- Chefaa
- Legal name
- Chefaa (شفاء)
- Website
- https://chefaa.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Chefaa (شفاء) is an Egyptian-founded GPS-enabled pharmacy marketplace connecting 1+ million patients across Egypt and Saudi Arabia to 1,000+ licensed pharmacies for online medication ordering, prescription management, delivery, and B2B pharmaceutical supply services.
- Ownership category
- akta.pro rank
Chefaa industry classification
Industry- Product category
- Online Pharmacy Marketplace
- NAICS
- Pharmacies and Drug Retailers (45611)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912), Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122)
- akta.pro primary industry
- Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF)
- akta.pro secondary industry
- Pharmacy & Health Essentials Delivery (CRAFAFAI)
Keywords
Where Chefaa is headquartered
LocationHeadquarters
- HQ city
- Cairo
- HQ country
- Egypt
- HQ region
- Africa
Offices2 records
Markets served
Chefaa business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Pharmacy Transaction Commission: Chefaa connects users to pharmacies and earns commissions on transactions facilitated through the platform. The platform displays products from partner pharmacies with pricing in Egyptian pounds.
- Product Sales: Direct sales of pharmaceutical, health, and personal care products through the platform with delivery to customers.
- Super Saver Bulk Service: Subscription-like bulk purchasing service with minimum order requirements and delivery within 1-3 days, generating revenue through volume-based transactions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Super Saver bulk purchasing with savings |
| Transaction based/ take rate | Pay-as-you-go | Standard pharmacy delivery |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Chefaa product offering
Product offeringCore offering
Chefaa operates a GPS-enabled pharmacy marketplace platform that connects individual patients to a network of 1,000+ licensed pharmacies across 25+ cities in Egypt and 8 cities in Saudi Arabia. The platform enables online ordering of over 41,000 pharmaceutical and health products, prescription upload and recurring refills, 24/7 pharmacist consultation, and rapid delivery. The company also operates Chefaa Supply, a B2B bulk procurement platform for pharmacies, and Bi-Hub, a brand distribution and aggregation hub.
Product overview
Chefaa (شفاء) is a patient-centric pharmacy platform operating as a marketplace connecting users to over 1,000 licensed pharmacies across 25+ cities in Egypt and Saudi Arabia. The platform offers pharmaceutical products across 9 main categories: Medications, Hair Care, Skin Care, Daily Essentials, Mom & Baby, Makeup & Accessories, Health Care Devices, Vitamins & Supplements, and Sexual Health. The core Chefaa platform enables online pharmacy ordering with prescription management, while the Super Saving service provides bulk ordering discounts. Additional offerings include the B2B Supply platform for pharmacy procurement, the Bi-Hub brand distribution hub, 24/7 pharmacist consultation, and a medical blog. The platform lists over 41,000 licensed products and offers delivery options including same-hour delivery in covered areas.
Differentiator
Problem solved
Functional benefit
Brands
- Supply: Bulk ordering service for pharmacies at bulk.chefaa.com
- Bi-Hub
Products and services
- Chefaa Pharmacy Delivery Platform
Companies that use Chefaa
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles3 records
Chefaa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Chefaa partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Licensed Pharmacies (Egypt)coreNetwork of 1000+ licensed pharmacies in Egypt integrated with the Chefaa platform for order fulfillment and delivery services.
- Pharmaceutical BrandscoreBrand partnerships including Nivea, Sensodyne, Centrum, Enterogermina, Eva, La Roche-Posay, Vichy, CeraVe, Durex, and others for promotional campaigns and product availability.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Chefaa competitors and assessment
Company assessmentDirect peers
- Vezeeta: Leading MENA digital health platform offering doctor booking, telehealth, and pharmacy/medicine delivery across Egypt, Saudi Arabia, and other regional markets; directly comparable to Chefaa as a patient-facing online pharmacy and healthcare marketplace in the same geographies.
- Altibbi: MENA telehealth and digital health information platform with strong presence in Egypt and the Gulf; overlaps with Chefaa on patient-facing online healthcare services and prescription-related consultations.
- Tata 1mg: India's leading online pharmacy and healthcare marketplace offering medicine delivery, lab tests, and doctor consultations; comparable marketplace business model, although operating in a different geography.
- PharmEasy: Indian online pharmacy and diagnostics aggregator connecting patients to pharmacies for medicine delivery and lab tests; highly comparable consumer-facing pharmacy marketplace model.
- Netmeds: Online pharmacy platform in India offering prescription medicine delivery and healthcare products; direct comparable in pharmacy e-commerce/marketplace category.
- Yodawy: Egyptian digital pharmacy and insurance benefits platform enabling online prescription ordering, medicine delivery, and pharmacy network management; one of Chefaa's closest direct competitors in the Egyptian market.
Broad incumbents
- Noon Daily (Noon): Major regional e-commerce player in the Middle East (with Saudi-backed funding) offering same-day grocery, health, and daily essentials delivery; competes with Chefaa in on-demand pharmacy/health essentials delivery at scale.
- NHC (National Health Holding / Nahdi): Large Saudi pharmacy chain with online medicine ordering and home delivery; a vertically integrated incumbent that competes with Chefaa in Saudi Arabia on retail pharmacy and delivery.
Emerging players
- Pharmacondo: Pharmaceutical B2B distribution platform serving pharmacies in MENA with digital ordering and supply chain solutions; directly comparable to Chefaa's B2B Supply sub-brand.
- CureBay: Emerging pharmacy/health-tech platform operating in emerging markets with online pharmacy and last-mile healthcare delivery; comparable business model and customer segment focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Chefaa social profiles
Digital presenceChefaa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chefaa leadership team
Management profileNumber of profiles
Profiles2 records
Chefaa funding detail
Funding detailFunding overview
Funding rounds9 records
Investors13 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chefaa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chefaa
What does Chefaa do?
Chefaa operates a GPS-enabled pharmacy marketplace platform that connects individual patients to a network of 1,000+ licensed pharmacies across 25+ cities in Egypt and 8 cities in Saudi Arabia. The platform enables online ordering of over 41,000 pharmaceutical and health products, prescription upload and recurring refills, 24/7 pharmacist consultation, and rapid delivery. The company also operates Chefaa Supply, a B2B bulk procurement platform for pharmacies, and Bi-Hub, a brand distribution and aggregation hub.
Is Chefaa a public or private company?
Chefaa is a private company. It is classified as venture growth investor backed and is currently operating.
When was Chefaa founded?
Chefaa was founded in 2018. It employs 101 to 250 people.
Where is Chefaa based?
Chefaa is headquartered in Cairo, Egypt, in the Africa region.
How does Chefaa make money?
Three revenue lines are on record. Pharmacy Transaction Commission is the primary driver. The others are product Sales and super Saver Bulk Service.
Who are Chefaa's main competitors?
Direct peers on record are Vezeeta, Altibbi, Tata 1mg, PharmEasy, Netmeds and Yodawy. Broad incumbents are Noon Daily (Noon) and NHC (National Health Holding / Nahdi). Emerging players are Pharmacondo and CureBay.
Does Chefaa have an API?
No public API is recorded for Chefaa.
What industry is Chefaa in?
Chefaa's product category is Online Pharmacy Marketplace. Its primary akta.pro industry code is HLALALAF, Telepharmacy & Prescription Fulfillment Marketplaces, with a secondary code of CRAFAFAI, Pharmacy & Health Essentials Delivery. Its NAICS code is 45611 and its SIC code is 5912.