What Altibbi does

Altibbi FZ-LLC, headquartered in Dubai, United Arab Emirates, operates the largest Arabic-language digital health platform in the MENA region. The company delivers 24/7 remote medical consultations connecting Arabic-speaking patients with certified doctors through voice calls and text chat, distributed via iOS, Android, and Huawei mobile apps and the altibbi.com website. Its product surface includes the core Telehealth Platform, the Sina AI assistant (a chatbot that retrieves answers from Arabic medical sources), a 2M+ page Arabic medical content library covering diseases, medications, treatments, and pregnancy, a drug encyclopedia, medical calculators, a searchable doctor directory, and a community Q&A platform. Specialized sub-brands include Altibbi Mama, a pregnancy and motherhood companion with a 30,000+ member community forum, and the Sina AI assistant that answers consumer health queries in text.

The company runs a horizontal B2C model supplemented by selected B2B channels. Direct-to-consumer revenue is generated primarily through weekly and monthly subscription plans starting at 9 SAR that unlock voice and text consultations, while enterprise revenue flows through insurance partnerships (notably Tawuniya) and corporate wellness integrations. Pharmaceutical and consumer health partners, including Haleon, Ascensia Diabetes Care, LPR (Pierre Fabre), TENA (Essity), and Vifor Pharma, drive co-marketed condition-specific campaigns. As part of its Series B roadmap, Altibbi is building out online pharmacy delivery and home-based diagnostic sample collection services, which would introduce transaction-based revenue streams beyond subscriptions. Distribution is anchored in product-led growth: the 2M+ page SEO-optimized medical content library drives top-of-funnel organic acquisition, app store presence supports self-serve conversion, and partnerships such as the Truecaller verified-caller integration extend reach.

Altibbi was founded in 2011 and has raised $52.2M in disclosed funding, including a $44M Series B in March 2022 led by Foundation Holdings and Hikma Ventures with participation from Global Ventures and DASH Ventures, intended to fund geographic expansion, pharmacy and diagnostics build-out, and IPO preparation. The company holds HIPAA, ISO 27001, ISO 27018, and Saudi Ministry of Health licenses, and reports 192M+ annual users, 3M+ app downloads, and 1.5M+ medical recommendations across its platform. Leadership includes Jalil Allabadi as CEO and Co-Founder, Ayman Sharaiha as Co-Founder and COO, and Alaa Alomari as CIO and Product Director.

Name

Altibbi

Legal name

Altibbi FZ-LLC

Website

https://altibbi.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Altibbi is a Dubai-based digital health platform and the largest Arabic telehealth service in MENA. It offers 24/7 doctor consultations via voice and chat, supported by an AI assistant (Sina), a 2M+ page Arabic medical content library, and subscription plans from 9 SAR.

Ownership category

akta.pro rank

Product category

Digital Health / Telehealth

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372)

akta.pro primary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

akta.pro secondary industry

International/Expat Direct-to-Consumer Telehealth Platforms (HLALAAAG)

Keywords

• Telehealth services
• Digital health platform
• Remote medical consultations
• Arabic medical content
• AI health assistant

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Telehealth Consultation Subscriptions: Altibbi generates revenue primarily through subscription plans for remote medical consultations. Users pay weekly or monthly fees to access voice call or text chat consultations with certified doctors. The company also accepts insurance (e.g., Tawuniya) for consultations.
2. Online Pharmacy & Diagnostics: As part of its Series B expansion plans, Altibbi is building out online pharmacy and diagnostic sample collection services, which will introduce additional transaction-based revenue streams.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Altibbi operates a digital health platform that connects Arabic-speaking patients with certified doctors via 24/7 voice call and text chat telehealth consultations on a subscription basis. The platform is anchored by a proprietary library of over 2 million pages of Arabic medical content and an AI health assistant (Sina) that delivers instant medical answers, supplemented by sub-brand offerings such as the Altibbi Mama pregnancy companion app.

Product overview

Altibbi operates as a comprehensive digital health platform and ecosystem, offering a unified telehealth platform for remote medical consultations with certified doctors via voice calls and text chat. The core offering is supplemented by specialized sub-brands (Altibbi Mama for pregnancy and motherhood), an AI-powered health assistant (Sina), an extensive Arabic medical content library, a doctor directory, a drug encyclopedia, medical laboratory information, and medical calculators. The platform also encompasses Q&A communities and a pregnancy community forum. Planned expansions include online pharmacy and diagnostic collection services.

Differentiator

Problem solved

Functional benefit

Brands

• Sina (سينا): AI-powered health assistant chatbot that provides instant medical answers using artificial intelligence.
• Altibbi Mama (الطبي ماما)

Quantifiable outcome

• 192M+ annual users, 3M+ app downloads, 1.5M+ medical recommendations

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• TruecallercoreTechnology or Integration · 1 December 2025Altibbi partnered with Truecaller to bring transparent and trusted patient communication. When Altibbi doctors call patients, Truecaller displays verified caller information and call context, addressing patient concerns about call authenticity and enhancing healthcare interactions with verified details and quick access to service information.
• HaleonminorGTM or Marketing Partner · 1 November 2025Altibbi enabled Haleon's 'Healthy Saudi Smile' campaign in Saudi Arabia, turning oral health awareness into action by connecting campaign participants with certified doctors via the Altibbi platform. The partnership aligned with Saudi Vision 2030's healthcare goals and extended Altibbi's reach into consumer health campaigns.
• Ascensia Diabetes CareminorGTM or Marketing PartnerAscensia Diabetes Care is listed as a Altibbi partner, suggesting a co-marketing or integration relationship in the diabetes management space on Altibbi's platform.
• LPR (Laboratoire Poudre de Riz – Pierre Fabre)minorGTM or Marketing PartnerLPR (Pierre Fabre) is listed as a partner on Altibbi's website, indicating a co-marketing relationship in the dermatology/skin care space.
• TENAminorGTM or Marketing PartnerTENA (Essity) is listed as a Altibbi partner, likely in the continence care or elder care health category, suggesting a co-marketing or content collaboration.
• Vifor PharmaminorGTM or Marketing PartnerVifor Pharma is listed as a partner on Altibbi's website, suggesting collaboration in the nephrology/iron deficiency or hospital care space.
• Middle East InstituteminorOthersAltibbi is associated with the Middle East Institute (MEI), participating in their annual gala and events, which may serve a networking and thought leadership purpose.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vezeeta: Egypt-founded D2C digital health platform operating across MENA, offering doctor booking, teleconsultations, and pharmacy services. Direct competitor to Altibbi in the same geographies with overlapping subscription and appointment-booking models.
• Okadoc: UAE-based telehealth and doctor-booking platform serving MENA hospitals, clinics, and patients. Comparable in product offering (teleconsultations, scheduling) and geography to Altibbi.
• Meddy: UAE-headquartered doctor-booking and telemedicine marketplace serving UAE, Qatar, and Saudi Arabia. Competes with Altibbi for patient teleconsultation demand in the Gulf.
• Cura: Saudi Arabia-based telehealth and digital health platform offering remote consultations and home healthcare services. Direct competitor in Saudi Arabia, Altibbi's largest expansion market.
• DoctorNow: UAE-based on-demand telemedicine platform providing video consultations with doctors. Directly comparable subscription-style D2C telehealth model to Altibbi in the UAE market.

Emerging players

• Tabib (previously Mawid): MENA-focused digital health platform offering appointment booking and teleconsultations. Smaller scale than Altibbi but with overlapping functionality and regional footprint.
• Bayt AlHikma / AlemHealth: MENA-focused digital health platform with diagnostic and teleconsultation offerings. Adjacent in category with partial product overlap, particularly around diagnostics content and remote services.

Broad incumbents

• Practo: India-headquartered global digital health platform offering teleconsultations, doctor booking, and pharmacy services. A broader incumbent expanding into emerging markets, providing a global benchmark for Altibbi's telehealth-plus-pharmacy thesis.
• Teladoc Health: Global telehealth incumbent offering virtual care across multiple specialties. Comparable core product category (D2C and B2B virtual care), though at vastly greater scale and outside Altibbi's MENA niche.

Others

• Hikma Pharmaceuticals: MENA-headquartered pharmaceutical company and Altibbi Series B investor. Thematically comparable as a healthcare services/pharmaceuticals player in MENA, and a strategic partner with potential distribution synergies rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/altibbi
• Facebookfacebook.com/altibbi
• LinkedInlinkedin.com/company/altibbi

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altibbi