Spencer Health Solutions

Name

Spencer Health Solutions

Legal name

Spencer Health Solutions, Inc.

Website

https://spencerhealthsolutions.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Medication Management Devices

NAICS

Services for the Elderly and Persons with Disabilities (624120), Pharmacies and Drug Retailers (456110), Health and Personal Care Retailers (456)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Prepackaged Software (7372)

akta.pro primary industry

Connected Therapeutics & Smart Drug Delivery Monitoring (HLACAFAL)

akta.pro secondary industries

Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers) (HLACAPAH), Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI), Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF), Medication Adherence, Packaging & Fulfillment Services (Blister/Unit-Dose) (HLAFALAJ)

Keywords

• Medication adherence platform
• Smart medication dispenser
• In-home medication management
• Clinical trial technology
• Patient support solutions

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Smart Medication Dispenser Hardware: Sale of spencer smart medication dispenser devices to healthcare organizations, senior living communities, and clinical trial sponsors.
2. Software Platform Subscription: Ongoing subscription for spencerCare web portal and spencerAssist mobile app access, providing real-time monitoring, data analytics, and patient engagement tools.
3. Pharma Services: Services to pharmaceutical companies including clinical trial support, patient support programs, and real-world evidence data collection.
4. Medication Refill Distribution: Distribution of pre-loaded medication refills through approved pharmacy network.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Spencer Health Solutions develops and sells the spencer SmartHub, an in-home connected medication dispenser that uses AI to improve adherence, paired with the spencerAssist mobile app and spencerCare web portal. The platform serves pharmaceutical sponsors, clinical trial sponsors, senior living communities, and healthcare providers with adherence tracking, telehealth, biometric integration, and real-world data collection. Reported outcomes include a 97% medication adherence rate among users.

Product overview

Spencer Health Solutions offers the spencer platform, a comprehensive medication management ecosystem centered around the spencer SmartHub (intelligent medication dispenser). The platform includes spencer Refills (pre-loaded medication cartridges), spencerAssist (mobile app for patients/caregivers), spencerCare (web portal for healthcare providers), and Real-World Data Collection capabilities. Additional solutions target Clinical Trials, Care Management, and Patient Support markets. The platform achieves a 97% adherence rate and world-class NPS through automated dispensing, AI-powered personalization, real-time monitoring, and telehealth integration.

Differentiator

Problem solved

Functional benefit

Brands

• spencer: The world's most advanced in-home medication dispenser with a proven 97% adherence rate. Features audio and visual alerts for medication dispensing.
• spencerAssist
• spencerCare
• spencer SmartHub

Products and services

• spencer SmartHub In-home connected smart medication dispenser that uses AI to remind patients to take medications, manage refills, and transmit adherence data via Bluetooth, Wi-Fi, and LTE cellular; designed for pharmaceutical sponsors, clinical trial sites, senior living communities, and healthcare providers.
• spencerAssist Mobile application that pairs with the spencer SmartHub to provide patients and care teams with reminders, alerts, video chat, telehealth, and adherence notifications.
• spencerCare Web-based portal that allows care teams, sponsors, and providers to monitor patient adherence, customize alerts, and manage patient engagement activities tied to the spencer dispenser.
• Clinical Trials Solution Solution for pharmaceutical and clinical trial sponsors that uses the spencer SmartHub and software to monitor dosing adherence, capture real-world data, and improve patient engagement during clinical studies.
• Care Management Solution Solution for senior living operators and healthcare providers that uses the spencer platform to support in-home medication management, remote monitoring, and care team alerts for residents and patients.
• Patient Support Solution Solution for pharmaceutical-sponsored patient support programs that uses the spencer platform to drive therapy adherence, rewards, telehealth touchpoints, and real-world data capture for patients on branded therapies.

Quantifiable outcome

• 97% medication adherence rate
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Otsuka PharmaceuticalcoreStrategic or Co-development Partner · 12 February 2021Otsuka Pharmaceutical partnered with Spencer Health Solutions to use the smart hub product in clinical trials and for commercial applications. The partnership focuses on medication management and telehealth visits, with Otsuka's executive stating the agreement will create a transformational patient experience by increasing patient engagement and medication adherence.
• Advantage Healthcare ServicescoreStrategic or Co-development PartnerSpencer Health Solutions partnership with Advantage Healthcare Services was featured in market analysis publications as a significant development in patient engagement solutions. The partnership enables enhanced medication tracking and patient support capabilities.
• Catalyst Health CarecoreStrategic or Co-development PartnerCatalyst Health Care collaborated with Spencer Health Solutions on a study demonstrating spencer's effectiveness. Results showed 98% adherence among participants and nearly 80% patient engagement, with caregivers reporting significant reduction in medication management burden.
• Canadian Healthcare AuthoritycoreStrategic or Co-development PartnerPartnered with Catalyst Health Care and Spencer Health Solutions on a study conducted in collaboration with the Canadian Healthcare Authority to validate in-home medication dispensing system effectiveness for chronic condition patients.
• Clinical Research OrganizationsminorChannel Partner/ Reseller/ DistributorSpencer Health Solutions works with clinical research organizations to deploy spencer in clinical trials, integrating with their systems for data collection and participant monitoring.
• Specialty PharmaciesminorChannel Partner/ Reseller/ DistributorPre-approved pharmacy network prepares and distributes medication refills for spencer devices, ensuring proper dosing and medication management integration.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hero Health: Hero Health (formerly Hero) markets an in-home smart medication dispenser plus companion app that automatically sorts and dispenses pills. It is the most direct head-to-head competitor to Spencer's SmartHub for in-home adherence.
• MedMinder: MedMinder offers a smart pill dispenser with cellular connectivity, pre-filled trays, and caregiver alerts, serving seniors, pharmacies, and healthcare organizations. It directly competes with Spencer in senior living and in-home care.
• AdhereTech: AdhereTech provides connected smart pill bottles and related devices that capture real-time adherence data and send reminders, primarily for pharma clinical trials and patient support programs — overlapping with Spencer's clinical trials and patient support solutions.

Broad incumbents

• Philips Medication Dispenser: Royal Philips offers a connected automated medication dispenser (formerly Medido) as part of its broader connected care and senior living portfolio. It is a much larger incumbent with overlapping provider and senior-living customers.
• McKesson: McKesson is one of the largest US pharmaceutical distributors and pharmacy services providers, operating adherence packaging and specialty pharmacy services that overlap with Spencer's pre-loaded refill distribution model.
• Becton Dickinson (BD): BD is a major medical device company with medication management and pharmacy automation solutions (including BD Pyxis). It represents a much larger incumbent that could expand into connected in-home adherence offerings.
• Omnicell: Omnicell is a healthcare technology company specializing in pharmacy and medication management automation for hospitals and senior living. Its Medication Adherence Packaging and Care Management solutions compete with Spencer's senior living and pharmacy workflows.

Others

• Capsule: Capsule is a digital pharmacy platform that delivers medications and provides adherence tools. While not a dispenser competitor, it represents an alternative channel that pharma partners could use instead of a hardware-dependent solution.

Emerging players

• Catalyst Health Care: Catalyst Health Care is a Canadian medication management provider partnered with Spencer on a study demonstrating 98% adherence. It is a regional/emerging player with adjacent clinical services and could emerge as a competitor or partner in Canada.
• Lively (by GreatCall / Best Buy Health): Lively (GreatCall, owned by Best Buy Health) offers connected health and personal emergency response services for seniors. It competes for senior living and aging-in-home wallet share with overlapping adherence and caregiver connectivity features.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/spencerhealth
• YouTubeyoutube.com/channel/UC59gkouh9OXcZYtEBfQMnDA
• Facebookfacebook.com/spencerhealthsolutions
• LinkedInlinkedin.com/company/spencerhealth
• Instagraminstagram.com/spencerhealthsolutions

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds7 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spencer Health Solutions