MedMinder Systems
MedMinder Systems operates a vertically integrated medication adherence platform combining a cellular-connected automatic pill dispenser, the MMConnect caregiver portal, and an in-house pharmacy that delivers pre-sorted prescriptions, primarily serving older adults, chronic-care patients, and enterprise healthcare buyers such as health plans, hospitals, and Medicare Advantage payors.
- Company typePrivate
- Founded2007
- HeadquartersNeedham, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What MedMinder Systems does
MedMinder Systems, Inc. is a US-based connected-care company founded in 2007 and headquartered in Norwood, Massachusetts, with pharmacy operations in Needham. It sells an integrated medication adherence platform consisting of a cellular-connected automatic pill dispenser, the MMConnect caregiver web portal and mobile app, and an in-house full-service digital pharmacy that sorts prescriptions by time of day and delivers pre-sorted trays. The hardware tracks adherence in real time and escalates reminders via flashing lights, audio alerts, phone calls, texts, and emails; cellular connectivity eliminates the Wi-Fi setup burden typical of consumer health devices, and the dispenser includes built-in video calling and an emergency button.
The company serves three primary customer segments: (1) individual patients and family caregivers managing chronic or complex medication regimens, particularly older adults and individuals with cognitive or developmental impairments, accessed through direct-to-consumer e-commerce (approximately 5% of revenue); (2) enterprise healthcare buyers — hospitals, health systems, and community care programs — for whom MedMinder functions as a population-health tool to reduce readmissions; and (3) health insurers and Medicare Advantage plans, where documented outcomes include a 30% adherence uplift versus standard pillboxes, a 25% reduction in 90-day readmissions, and roughly $1,200 in annual per-patient savings. Approximately 95% of revenue is enterprise, distributed through a direct field-sales motion under CEO Troy Hilsenroth (appointed April 2023).
MedMinder operates as a HIPAA Affiliated Covered Entity and accepts all major insurance plans. The company has raised approximately $98M in disclosed funding across ten rounds since 2010, with lead investors including Accelmed, SWK Holdings, and Arkin Digital Health, and employs roughly 150 people. Notable customers and study partners include Florida Hospital, Wooster Community Hospital, Blue Cross Blue Shield of Arizona, the Kahlert Institute for Addiction Medicine, and the New England Center for Children.
MedMinder Systems firmographics
Firmographics- Name
- MedMinder Systems
- Legal name
- MedMinder Systems, Inc.
- Website
- https://medminder.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- MedMinder Systems operates a vertically integrated medication adherence platform combining a cellular-connected automatic pill dispenser, the MMConnect caregiver portal, and an in-house pharmacy that delivers pre-sorted prescriptions, primarily serving older adults, chronic-care patients, and enterprise healthcare buyers such as health plans, hospitals, and Medicare Advantage payors.
- Ownership category
- akta.pro rank
MedMinder Systems industry classification
Industry- Product category
- Medication Adherence Technology
- NAICS
- Home Health Care Services (621610)
- SIC
- Services-Health Services (8000), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI)
- akta.pro secondary industries
- Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers) (HLACAPAH), Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)
Keywords
Where MedMinder Systems is headquartered
LocationHeadquarters
- HQ city
- Needham
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MedMinder Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Device and Subscription Services: Monthly subscription fee for device use including equipment, reporting access, and connectivity for unlimited caregivers, family members and medical professionals. Low monthly subscription model with all-inclusive access.
- Pharmacy Services: Full-service digital pharmacy sorting multiple prescriptions by time of day and delivering pre-filled medication trays. Accepts all major insurance plans. Revenue from medication dispensing and pharmacy coordination services.
- Enterprise/B2B Sales: Sales to healthcare providers, health plans, hospitals, and employer groups. Billing as population health management solution for efficient care of patient populations. Includes device, software, and service contracts.
- Accessories and Replacement Parts: Sale of accessories including refill trays (Set of 4 refill trays at $25.00). Optional add-on products for device maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Smart Pill Dispenser with Pharmacy Services |
| Subscription | Monthly | Device Only Rental |
| Unit Pricing | Pay-as-you-go | Refill Trays Accessory |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
MedMinder Systems product offering
Product offeringCore offering
MedMinder Systems provides an integrated medication management and connected pharmacy platform that combines a cellular-connected automatic pill dispenser, the MMConnect software portal for caregivers and providers, and a full-service digital pharmacy that pre-sorts prescriptions by time of day and delivers them to patients. The company sells subscriptions and enterprise contracts to health systems, health plans, employers, and individual patients across all 50 U.S. states, with reported average adherence rates of 96%.
Product overview
MedMinder Systems offers a unified medication management platform combining hardware and software. The core offering centers on an Automatic Pill Dispenser that automates medication release with multi-modal reminders (visual, auditory, phone/text alerts), paired with the MMConnect software portal for patient/caregiver access and monitoring. The system integrates a Full-Service Digital Pharmacy that sorts prescriptions by time of day and delivers them to patients. The platform is designed for patients managing multiple medications, individuals with chronic conditions, and those requiring in-home pharmacy care, supporting value-based care outcomes with 96% average medication adherence rates.
Differentiator
Problem solved
Functional benefit
Brands
- MMConnect: Patient and caregiver portal for remote monitoring, adherence reports, and device status access.
Products and services
- Automatic Pill Dispenser Cellular-connected home dispenser that organizes medications by time of day and delivers escalating multi-modal reminders (visual, auditory, phone, text, email) when doses are missed; designed for elderly and cognitively impaired patients and their caregivers.
- MMConnect Platform Cloud-based web and mobile software platform for device setup, medication scheduling, real-time adherence reporting, and caregiver/provider notifications; accessible to unlimited caregivers, family members, and medical professionals under a single subscription.
- Full-Service Digital Pharmacy Licensed digital pharmacy operated by MedMinder that pre-sorts patient medications by time of day into trays for the dispenser and delivers them to homes, accepting all major insurance plans.
- MedMinder Advanced Pharmacy Services Comprehensive pharmacy subscription bundle that adds medication synchronization, adherence packaging, clinician engagement, recurring evaluation calls, daily/weekly/monthly adherence reporting, 7-day-a-week pharmacy access, personal account management, ongoing device monitoring, and virtual device setup on top of the standard pharmacy offering.
- Pill Dispenser Trays Pre-sorted medication cups/trays that insert directly into the MedMinder dispenser for organized, timed medication delivery; customizable compartments hold up to 20 pills each.
- Multi-Dose Bubble Packs Perforated sheets of individually pre-sorted medication compartments detachable by dosage for easy handling and administration.
- Traditional Pill Vials Classic prescription bottles with safety caps storing one type of medication per bottle, offered as one of MedMinder's medication packaging options.
- Set of 4 Refill Trays Replacement refill trays for the MedMinder dispenser, sold as an optional accessory (set of 4) for device maintenance and continued use.
Quantifiable outcome
- 96% average medication adherence rate for MedMinder patients
- +8 more outcomes
Companies that use MedMinder Systems
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
MedMinder Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
MedMinder Systems partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- New England Center for Children (NECC)coreContracted partnership to enhance safety, consistency, and reliability of medication management across NECC's programs serving individuals with autism. MedMinder provides timely delivery model and integrated adherence platform with clearly labeled dose cups for administration at central school and 16 residential homes. Supports NECC's goal of maintaining current med delegation procedures.
- Kahlert Institute for Addiction Medicine (University of Maryland School of Medicine)coreStrategic collaboration establishing Kahlert Institute as MedMinder's newest client partner. MedMinder's smart medication management platform is being integrated as a critical component of a clinical trial examining methods to treat pain in persons who have addiction. The device provides real-time adherence monitoring, automated reminders, built-in video calling, and precision data analytics for researchers examining how medication dosing parameters may be leveraged to help patients.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
MedMinder Systems competitors and assessment
Company assessmentDirect peers
- Hero Health (formerly Hero): Hero sells a connected automatic pill dispenser plus a medication management app for older adults and chronic disease patients — directly competing with MedMinder's core hardware + subscription offering and serving the same caregiver and senior end market.
- Dose Health: Dose Health offers a smart pill dispenser with reminders, adherence tracking, and caregiver notifications — a near-direct functional overlap with MedMinder's dispenser + MMConnect value proposition for the same chronic-condition population.
- AdhereTech: AdhereTech provides connected pill bottles and adherence analytics used by pharma manufacturers and providers in clinical trials and specialty pharmacy programs — comparable connected-adherence approach for enterprise pharma/healthcare customers.
- PillDrill: PillDrill built a smart medication tracking system with a scanner-based hub and companion app — overlapping MedMinder's home dispenser + caregiver notification model for chronic-disease and post-acute patients.
Emerging players
- Medisafe: Medisafe is a digital medication management platform with reminders, adherence tracking, and patient engagement tools used by pharma and payors — comparable to MedMinder's MMConnect software layer, though without integrated dispenser hardware or in-house pharmacy.
- Catalia Health: Catalia Health's Mabu companion robot delivers medication reminders and patient engagement in the home — an alternative consumer-grade adherence platform targeting similar chronic-disease patients, though without pharmacy or dispenser integration.
Broad incumbents
- Philips Medication Dispensing Service: Philips offers an automated home medication dispenser service for seniors as part of its broader connected health and aging-in-place portfolio — competing with MedMinder's home dispenser while leveraging a much larger healthcare brand and distribution footprint.
- Omnicell: Omnicell provides enterprise medication management solutions (adherence, population health, pharmacy automation) to hospitals and health systems — overlapping with MedMinder's B2B adherence and pharmacy offering but at far greater scale across the care continuum.
Regional players
- Alto Pharmacy: Alto is a US digital pharmacy offering coordinated medication delivery, adherence packaging, and app-based management — overlapping with MedMinder's digital pharmacy and home delivery layer, though without the connected dispenser hardware.
- Capsule Pharmacy: Capsule is a US digital pharmacy with same-day delivery and adherence support — comparable to MedMinder's pharmacy delivery service for the same urban, chronic-disease patient base, but without integrated adherence hardware.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MedMinder Systems social profiles
Digital presenceMedMinder Systems compliance and trust
Trust signalCompliance2 records
MedMinder Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedMinder Systems leadership team
Management profileNumber of profiles
Profiles5 records
MedMinder Systems funding detail
Funding detailFunding overview
Funding rounds10 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedMinder Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedMinder Systems
What does MedMinder Systems do?
MedMinder Systems provides an integrated medication management and connected pharmacy platform that combines a cellular-connected automatic pill dispenser, the MMConnect software portal for caregivers and providers, and a full-service digital pharmacy that pre-sorts prescriptions by time of day and delivers them to patients. The company sells subscriptions and enterprise contracts to health systems, health plans, employers, and individual patients across all 50 U.S. states, with reported average adherence rates of 96%.
Is MedMinder Systems a public or private company?
MedMinder Systems is a private company. It is classified as venture growth investor backed and is currently operating.
When was MedMinder Systems founded?
MedMinder Systems was founded in 2007. It employs 101 to 250 people.
Where is MedMinder Systems based?
MedMinder Systems is headquartered in Needham, United States, in the North America region.
How does MedMinder Systems make money?
Four revenue lines are on record. Device and Subscription Services are the primary driver. The others are pharmacy Services, enterprise/B2B Sales and accessories and Replacement Parts.
Who are MedMinder Systems's main competitors?
Direct peers on record are Hero Health (formerly Hero), Dose Health, AdhereTech and PillDrill. Emerging players are Medisafe and Catalia Health. Broad incumbents are Philips Medication Dispensing Service and Omnicell. Regional players are Alto Pharmacy and Capsule Pharmacy.
Does MedMinder Systems have an API?
No public API is recorded for MedMinder Systems.
What industry is MedMinder Systems in?
MedMinder Systems's product category is Medication Adherence Technology. Its primary akta.pro industry code is HSABALAI, Remote Adherence Monitoring & Smart Dispenser Services, with a secondary code of HLACAPAH, Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers). Its NAICS code is 621610 and its SIC code is 8000.