Mindoula Health

What Mindoula Health does

Mindoula Health is a population health management company founded in 2013 and headquartered in Silver Spring, Maryland, that delivers tech-enabled, team-based behavioral health services to health plans, health systems, hospitals, provider groups, and consumers across 35+ US states. The company targets populations with complex behavioral health, medical, and social challenges, including Medicaid and Medicare beneficiaries, interpersonal-violence survivors, and individuals with serious mental illness, delivering 24/7 virtual and in-person care extension, case management, collaborative care, psychiatry, peer support, and social determinants interventions.

The core platform comprises the HIPAA-compliant Mindoula Member Registry (mMR), HITRUST r2-certified, which ingests historical payer claims across 40,000+ violence-related claim types and applies 55+ algorithms for risk stratification and outreach prioritization; a HIPAA-compliant telehealth platform; the Mindoula Messenger secure mobile engagement app (iOS/Android); and proprietary adaptive psychometrics with AI-assisted documentation, speech-to-text, and natural language processing, all with human-in-the-loop clinical review. Layered on top are specialized programs: the Collaborative Care Program (CoCM virtual overlay for primary care), the Interpersonal Violence Reduction Program (IVRP), the StrongWell substance-exposed living platform (acquired from 180 Health Partners), the Care at Hand predictive insights platform (predicts hospitalization up to 120 days in advance), and a direct-to-consumer concierge care offering via the CareMind Health affiliate.

Mindoula makes money primarily through multi-year enterprise contracts with health plans and health systems structured either as vendor agreements or as value-based provider arrangements with provider fees at risk in exchange for 50/50 gain share on total cost of care reductions. The company has reported 2.8x to 4.3x ROI across multiple Medicaid markets and PMPY total cost of care savings of $8,349 to $12,681, supporting a performance-based pricing narrative alongside PMPM and per-engagement pricing for the Collaborative Care Program. The company is venture-backed (Equality Asset Management, AXA Venture Partners, Morgan Noble Healthcare Partners, SVB; total disclosed funding ~$43M), was noted as profitable in mid-2020, and has doubled headcount to 300+ across 35+ states since that point.

Name

Mindoula Health

Legal name

Mindoula Health, Inc.

Website

https://mindoula.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Short description

Mindoula Health is a Silver Spring-based population health management company that delivers tech-enabled, 24/7 team-based behavioral health care to health plans, health systems, and complex Medicaid, Medicare, and interpersonal-violence populations across 35+ US states.

Ownership category

akta.pro rank

Product category

Population Health Management / Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

akta.pro secondary industries

Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC), Integrated Behavioral Health in Primary Care (Collaborative Care) (HLAFACAO), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Psychiatry & Medication Management Platforms (HLALAEAB), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)

Keywords

• Population health management
• Behavioral health services
• Collaborative care model
• Value-based care contracts
• Care coordination platform

Headquarters

HQ city

Silver Spring

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Contracts with Health Plans and Health Systems: Mindoula contracts with health plans, health systems, hospitals, and provider groups to extend their reach and deliver tech-enabled 24/7 care extension, case management, care management, and psychiatry services. Contracts can be structured as vendor agreements or value-based provider arrangements with full risk against fees in return for 50/50 gain share on total cost of care reductions.
2. Value-Based Care and Performance-Based Contracts: Mindoula offers value-based contracts where provider fees are placed at risk in return for a gain share percentage of total cost of care savings. The IVRP program specifically delivers 2.8x to 4.3x ROI across Medicaid markets. The company also guarantees outcomes in risk arrangements.
3. Direct-to-Consumer Behavioral Health Services: Mindoula offers direct-to-consumer psychiatry and therapy services through its CareMind Health affiliate (mindoulapc.com), as well as concierge care programs with subscription-based access to 24/7 support via its mobile app for individuals and families.
4. Collaborative Care Program (CoCM): Mindoula delivers the Collaborative Care Model as a virtual practice overlay to primary care practices, offering a standard fee schedule and generating revenue for practices while providing behavioral health integration. Care integration is based on a per-member-per-month or per-engagement model through provider partnerships.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mindoula Health identifies, engages, and serves populations with complex behavioral health, medical, and social challenges by extending health plans', health systems', and provider groups' reach through tech-enabled 24/7 team-based care. Its core offerings include the Collaborative Care Program (a virtual behavioral health overlay for primary care), the Interpersonal Violence Reduction Program (IVRP), the StrongWell™ substance-exposed living platform, and direct-to-consumer concierge psychiatry and therapy through its CareMind Health affiliate.

Product overview

Mindoula Health operates as a next-generation population health management company offering a platform-plus-modules architecture. The core technology stack includes the Mindoula App (iOS/Android), Mindoula Messenger secure texting app, Mindoula Member Registry (mMR) HIPAA-compliant platform, and Mindoula Telehealth Platform. These are supplemented by specialized programs including the Collaborative Care Program (virtual practice overlay for primary care), Concierge Care Program (consumer-facing case management), Interpersonal Violence Reduction Program (IVRP), and StrongWell™ (substance-exposed living platform for high-risk seniors). The company has also integrated acquired technologies: Care at Hand predictive insights platform and the proprietary psychometrics and analytics tools. Care Engagement Alerts provides SMS-based member outreach. The platform leverages adaptive data science, predictive analytics, and AI-assisted documentation to power 24/7 virtual and in-person care extension across health plans, health systems, hospitals, and provider groups.

Differentiator

Problem solved

Functional benefit

Brands

• StrongWell™: Substance-exposed living platform for prenatal and postpartum support, including specialized content for pregnant and postpartum mothers, including those with opioid and substance addictions.
• Interpersonal Violence Reduction Program (IVRP)
• CareMind Health

Products and services

• Interpersonal Violence Reduction Program (IVRP) A 24/7 data-driven, tech-enabled team-based care extension solution contracted by health plans to identify, engage, and serve adult victims of interpersonal violence (including intimate partner, family, and community-based violence) using the Mindoula Member Registry across 40,000+ violence-related claim types. Demonstrated 2.8x to 4.3x ROI and $8,349 to $12,681 PMPY total cost of care savings across Medicaid markets.
• Collaborative Care Program (CoCM) A virtual practice overlay that integrates behavioral health into primary care settings using the Collaborative Care Model (CoCM), providing 24/7 psychiatrist, care manager, and therapist support with Mindoula's HIPAA-compliant technology platform and EMR integration. Delivered to primary care practices as a no-cost, revenue-generating addition; Healthcare costs reduced by 9-17% per Unützer et al. (Am J Managed Care 2008).
• StrongWell™ Substance-exposed Living Platform A substance-exposed living platform for high-risk pregnant women, postpartum mothers, and substance-exposed infants (and high-risk Medicare seniors via the StrongWell™ Advantage extension) that provides specialized care management for populations affected by opioid and substance use disorders.
• Care at Hand Predictive Insights Platform A predictive insights platform that uses smart surveys completed by non-medical frontline staff to identify early medical and psychosocial risk factors for hospitalization, predicting risk up to 120 days in advance. Validated with $9,056 in Medicare A savings per beneficiary per year and 39.6% reduction in readmissions.
• Concierge Care Program A consumer-facing program providing 24/7 virtual and in-person case management, app-based psychoeducation and skills training, provider referrals, and benefits assistance for individuals and families facing behavioral health challenges, with stigma-free engagement via the Mindoula mobile app.
• CareMind Health Psychiatry & Therapy Clinical telepsychiatry and behavioral health therapy services delivered to consumers by CareMind Health, Mindoula's wholly-owned clinical affiliate with a team including psychiatrists, therapists, nurse practitioners, and physician assistants.
• Mindoula Member Registry (mMR) Platform A HIPAA-compliant, HITRUST Risk-based 2-year certified platform that securely ingests historical payer claims, performs risk stratification using 40,000+ violence-related claim types, matches member risk profiles with payer utilization data, and generates prioritized outreach lists for care engagement.

Quantifiable outcome

• 2.8x to 4.3x return on investment across Medicaid markets for IVRP (net of fees)
• +9 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core and minor.

• MHS (Magellan Health Services)coreStrategic or Co-development Partner · 6 December 2023MHS partnered with Mindoula to promote behavioral health services for Medicaid members. Mindoula provides its tech-enabled care extension and behavioral health solutions to MHS's Medicaid member population.
• Community Health SystemscoreStrategic or Co-development Partner · 7 September 2023Community Health Systems partnered with Mindoula to increase access to mental health services. Mindoula deploys its behavioral health solutions as an extension of CHS's care capabilities, serving complex populations across CHS's network.
• Blue Cross NCcoreStrategic or Co-development Partner · 2 November 2022Blue Cross and Blue Shield of North Carolina partnered with Mindoula to expand access to mental health care for its members, deploying Mindoula's behavioral health programs and collaborative care solutions.
• 180 Health PartnerscoreOthers · 18 March 2021Mindoula acquired 180 Health Partners and its StrongWell™ substance-exposed living platform, expanding Mindoula's capabilities in serving substance-exposed populations and pregnant/postpartum mothers with opioid and substance use disorders.
• StrongWell™ PlatformcoreOthers · 18 March 2021The StrongWell™ substance-exposed living platform acquired from 180 Health Partners serves pregnant and postpartum mothers and families affected by substance use. The platform has been integrated as StrongWell™ Advantage for high-risk populations including high-risk Medicare seniors.
• Anthem Blue Cross and Blue Shield NevadacoreStrategic or Co-development Partner · 18 August 2020Anthem Nevada expanded access to Mindoula's program addressing trauma, suicide, and complex mental health issues for its members. Mindoula's solutions were deployed to serve Anthem Nevada's complex behavioral health population.
• Albany Internal Medicine / Privia Medical Group GeorgiacoreStrategic or Co-development Partner · 15 June 2020Albany Internal Medicine, a Privia Medical Group-Georgia practice, partnered with Mindoula to launch the Collaborative Care Program providing 24/7 behavioral health support to all patients. Mindoula provides its HIPAA-compliant technology platform, psychiatrist support, and care management teams as a virtual overlay to the practice. This was Mindoula's expansion into Georgia through the Privia partnership.
• Care at Hand (Acquired)coreOthers · 14 June 2016Mindoula acquired San Francisco-based Care at Hand, a predictive insights platform powered by non-medical staff that predicts hospitalization risk up to 120 days in advance. Care at Hand was one of the first companies accepted into StartUp Health Academy's GE Program. The acquisition significantly enhanced Mindoula's hospital readmissions prevention capabilities and technology suite.
• Progress Health (Blue Cross Blue Shield affiliate)minorStrategic or Co-development PartnerProgress Health, a Blue Cross Blue Shield affiliate, partnered with Mindoula for a 24/7 approach to treating serious mental illness for Blues members.
• StartUp Health / GE ProgramminorOthersCare at Hand was one of the first companies accepted into StartUp Health Academy's GE Program, which provided early validation and acceleration for the predictive insights platform later acquired by Mindoula.
• Cooley LLPminorOthersLegal advisor to Mindoula for the Equality Asset Management strategic investment.
• Baker DonelsonminorOthersLegal advisor to Mindoula for the strategic investment transaction.
• Ropes and Gray LLPminorOthersLegal advisor to Equality Asset Management for the strategic investment transaction.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Lyra Health: Lyra Health is a direct competitor in tech-enabled behavioral health, initially focused on employer-sponsored therapy and increasingly expanding into payer and integrated care contracts. Like Mindoula, Lyra combines a virtual care platform with care navigation and outcomes reporting for large enterprise customers.
• Spring Health: Spring Health is a direct competitor offering a global mental health and wellbeing platform serving employers, health plans, and providers with therapy, coaching, and psychiatry. Spring Health overlaps with Mindoula in payer/Medicaid contracts and the integrated care model.
• Quartet Health: Quartet Health is a direct peer in collaborative care and payer-sponsored behavioral health integration, partnering with health plans and primary care providers to identify and treat behavioral health needs. Quartet's value-based integration model and payer contracts closely mirror Mindoula's CoCM and IVRP programs.
• Brave Health: Brave Health is a direct competitor providing virtual outpatient mental health and substance use treatment to Medicaid health plans and providers. Brave Health's Medicaid-focused value-based model and telehealth delivery are highly comparable to Mindoula's enterprise payer strategy.
• Valera Health: Valera Health is a direct peer offering collaborative care and integrated behavioral health services to health plans and primary care providers, with a strong focus on complex populations and outcomes-based contracts. The company's care model and customer segments align closely with Mindoula's CoCM offering.
• Headspace Health (Ginger): Headspace Health, formed by the merger of Headspace and Ginger, is a direct peer in digital mental health combining content, coaching, therapy, and psychiatry. While initially employer-focused, Headspace Health has expanded into payer contracts, overlapping with Mindoula's integrated care positioning.
• Talkspace: Talkspace is a direct competitor in online therapy and psychiatry, with significant health plan and B2B contracts including Medicaid and commercial payers. Talkspace's virtual behavioral health delivery and payer go-to-market closely parallel Mindoula's CareMind Health affiliate.

Emerging players

• Ophelia: Ophelia is an emerging player in telehealth-based medication-assisted treatment (MAT) for opioid use disorder, serving Medicaid and commercial populations. Ophelia overlaps with Mindoula's StrongWell platform in addressing substance use disorders within complex populations.
• Eleanor Health: Eleanor Health is an emerging player in value-based outpatient mental health and addiction care, partnering with Medicaid MCOs and health systems. Eleanor's integrated SUD and behavioral health model is comparable to Mindoula's IVRP and CoCM programs.

Broad incumbents

• Optum Behavioral Health: Optum Behavioral Health is the broad incumbent behavioral health managed care arm of UnitedHealth Group, serving as a payer, provider, and analytics platform across Medicaid, Medicare, and commercial populations. Optum is the scaled incumbent Mindoula competes against for large payer contracts and collaborative care deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mindoula-health-inc-
• Xx.com/mindoulahealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries3 records

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mindoula Health