Ahold Delhaize

What Ahold Delhaize does

Ahold Delhaize (Koninklijke Ahold Delhaize N.V.) is a publicly traded Dutch food retail group headquartered in Zaandam, Netherlands, operating 9,951 stores under 17 local brands across 9 countries (United States, Netherlands, Belgium, Greece, Serbia, Czech Republic, Romania, Indonesia, Luxembourg) and serving 72 million customers weekly with 384,000 associates. The portfolio is organized into two segments — the United States (Food Lion, Stop & Shop, The GIANT Company, Giant Food, Hannaford) and Europe & Indonesia (Albert Heijn, Delhaize, bol, Albert, Alfa Beta, Etos, Gall & Gall, ENA, Maxi, Mega Image, Profi, Super Indo) — plus the bol e-commerce platform. The group has roots dating to 1867 (Delhaize, Belgium) and 1887 (Albert Heijn, Netherlands), with the modern Koninklijke Ahold Delhaize entity formed through the 2016 merger of Ahold and Delhaize Group.

The technology backbone is a proprietary cloud-based unified digital and e-commerce platform completed across all five US brands in November 2025, supporting 2,000+ stores and contributing $59B in annual sales. Edge computing infrastructure spans 6,700+ stores, and a proprietary Edge retail media advertising platform (launched January 2026) monetizes 26 million weekly US omnichannel customers through CPG brand partnerships via on-site display, sponsored search, and in-store digital screens. AI capabilities include BrainOS-powered shelf-scanning robots (computer vision), AI-driven demand forecasting (predictive analytics), and agentic AI for retail media planning. Loyalty programs — Albert Heijn Bonuskaart (8M+ active cards) and Food Lion MVP (1M monthly active users) — drive personalization and engagement, with members reportedly producing 25-30% higher basket sizes.

The business model is fundamentally transactional food retail at physical stores supplemented by e-commerce (proprietary platforms plus partnerships with Uber Eats, DoorDash, Instacart, Uber Direct), private label products, and an emerging retail media advertising revenue stream. FY 2025 net sales were €92.4B (up 5.9% YoY), with FY 2025 net income of €2.26B; underlying operating margin ran at 4%. The Save for Our Customers cost program delivered €1.25B+ in savings in 2025 toward a €5B target for 2025-2028. Customer segments are mass-market grocery shoppers across geographies, with no meaningful customer concentration risk; health-conscious consumers and loyalty members are primary engagement segments.

Name

Ahold Delhaize

Legal name

Koninklijke Ahold Delhaize N.V.

Website

https://www.aholddelhaize.com

Company type

Public

Founded year

1887

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Ahold Delhaize (Koninklijke Ahold Delhaize N.V.) is a Dutch public food retailer operating 9,951 stores under 17 local brands across the US, Europe, and Indonesia, serving 72 million weekly customers with €92.4B in FY 2025 net sales through grocery, e-commerce, loyalty programs, and retail media.

Ownership category

akta.pro rank

Product category

Food Retail / Grocery

NAICS

Supermarkets and Other Grocery Retailers (except Convenience Retailers) (445110), Food and Beverage Retailers (445)

SIC

Retail-Grocery Stores (5411)

akta.pro primary industry

Grocery & Food Omnichannel (CRAFAEAE)

akta.pro secondary industry

Online Grocery Retailers (Inventory-led) (CRAFAFAE)

Keywords

• Food retail services
• Supermarket operations
• Grocery e-commerce
• Retail media advertising
• Private label products

Headquarters

HQ city

Zaandam

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Food Retail Sales: Core revenue from supermarket operations across 9,951 stores in US, Europe and Indonesia under 17 local brands including Stop & Shop, Food Lion, Giant Food, Hannaford, Albert Heijn, Delhaize, and others. Revenue generated through in-store customer purchases of groceries and consumer goods.
2. Online Grocery Sales: Growing e-commerce revenue from online grocery delivery and pickup services across US and European brands. Q4 2025 online sales reached €2.8 billion with 12.9% growth at constant exchange rates. US online sales grew 22.8% in FY 2025.
3. Private Label Products: Revenue from own-brand product lines including Nature's Promise, Albert Heijn private label, and other branded alternatives. Private label penetration identified as strategic growth priority.
4. Retail Media Advertising: Revenue from Edge retail media platform enabling CPG brands to advertise across Ahold Delhaize's digital properties, loyalty programs, and in-store digital screens. Targets 26 million weekly customers.
5. Sustainability-Linked Bonds: 500 million euro 8-year sustainability-linked bond issued in March 2025 with pricing tied to sustainability performance targets.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels7 records

Core offering

Ahold Delhaize operates a multinational network of 9,551 supermarkets and grocery stores under 17 local brands across the United States, Europe, and Indonesia, selling fresh food, private label products, and household essentials to approximately 72 million customers per week. The company delivers omnichannel shopping experiences through owned physical storefronts, a proprietary cloud-based e-commerce platform supporting online ordering with pickup and delivery, and loyalty programs such as Albert Heijn Bonuskaart and Food Lion MVP. Additional revenue is generated through the Edge retail media advertising platform sold to CPG brand partners and through private label product lines.

Product overview

Ahold Delhaize operates as a family of 17 great local brands across 9 countries in the United States, Europe, and Indonesia. The portfolio is organized into two reportable segments: The United States of America (with Food Lion, Stop & Shop, The GIANT Company, Giant Food, and Hannaford) and Europe (with Albert Heijn, Delhaize, bol, Albert, Alfa Beta, Etos, Gall & Gall, ENA, Maxi, Mega Image, Profi, and Super Indo). The company delivers omnichannel shopping experiences through a proprietary digital and e-commerce platform across 2,000+ U.S. stores, supported by the Edge retail media advertising platform, European customer app, and loyalty programs including Albert Heijn Bonuskaart (8M+ active cards) and Food Lion MVP (1M+ monthly engaged customers). Physical retail operations span 9,551 stores serving 72 million customers weekly with 384,000 associates.

Differentiator

Problem solved

Functional benefit

Brands

• Albert Heijn: Leading Dutch supermarket chain with record 38.2% market share
• Food Lion
• Stop & Shop
• Delhaize
• Hannaford
• Giant Food
• The GIANT Company
• Albert
• Alfa Beta
• bol
• Maxi
• Mega Image
• Profi
• Super Indo
• Etos
• Gall & Gall
• ENA

Products and services

• Edge Retail Media Platform Proprietary retail media advertising platform that consolidates audience insights, media planning, activation, and optimization for CPG brand partners, integrated with Ahold Delhaize's loyalty programs and e-commerce properties to deliver targeted advertising across on-site display, sponsored search, and in-store digital screens.
• European Customer App Unified customer app for Ahold Delhaize's European brands enabling omnichannel grocery shopping experiences including online ordering, pickup, delivery, loyalty engagement, and personalized offers.
• Albert Heijn Bonuskaart Loyalty Program Albert Heijn's loyalty card program with over 8 million active cards and 80%+ participation rates among Dutch shoppers. Drives 25-30% higher basket sizes among participants and contributes 10-15% of Albert Heijn's revenue directly to loyalty incentives, providing personalized digital coupons and offers.
• Food Lion MVP Loyalty Program Food Lion's loyalty program offering Shop & Earn rewards, digital coupons, and app-based MVP Wallet. Reached 1 million monthly active engaged customers in 2025 and is identified as the driver of Food Lion's 53 consecutive quarters of comparable sales growth.
• Unified Digital and E-commerce Platform Cloud-based unified proprietary e-commerce platform deployed across Ahold Delhaize's European and US supermarket brands, enabling online grocery ordering with in-store pickup and home delivery for 2,000+ US stores and the European store network.
• Ahold Delhaize Private Label Product Lines Ahold Delhaize's portfolio of own-brand private label products including Nature's Promise, Albert Heijn private label, and other regional own-brand lines. Private label penetration is identified as a strategic growth priority across all local brands, offering value alternatives to national brands.

Quantifiable outcome

• 22.8% US online sales growth in FY 2025 with eighth consecutive quarter of double-digit growth
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability8 records

Feature7 records

Partnerships

23 partnerships are on record, tiered strategic, core and minor.

• Brain CorpstrategicTechnology or Integration · 7 May 2026AI-powered shelf-scanning robots deployed at Albert (Czech Republic) with 350 stores nationwide. BrainOS-powered technology achieved 90%+ accuracy in identifying products, price tags, and exceptions. Plans to scale across Central and Southeastern European markets.
• Uber EatscoreChannel Partner/ Reseller/ Distributor · 4 May 2026Expanded delivery partnership making nearly 2,000 stores across US brands (Food Lion, The GIANT Company, Hannaford, Stop & Shop) available on Uber Eats marketplace. Includes launch promotion offering $0 delivery fees on first orders.
• HowGoodstrategicTechnology or Integration · 14 April 2026Partnership for Product Carbon Footprint data gathering and analysis to measure and reduce product emissions in supply chain. Supports Ahold Delhaize's net zero by 2050 ambition.
• FiservstrategicTechnology or Integration · 7 April 2026Expanded Pay by Bank pilot allowing customers to pay directly from bank accounts for online groceries. Available to customers of The GIANT Company, Giant Food, and Stop & Shop. Aims to modernize payment infrastructure and reduce transaction fees.
• CircanastrategicTechnology or Integration · 5 February 2026Expanded partnership providing suppliers with access to health and nutrition trend data through Guiding Stars nutritional labeling system. Initiative helps suppliers develop healthier products by analyzing aggregated nutrition data.
• PACT (Partnership for Carbon Transparency)strategicTechnology or Integration · 29 October 2025HowGood joined PACT standards enabling Ahold Delhaize and other companies like Sysco and Danone to share verified carbon data across supply chains for standardized product carbon footprints.
• BearingPointminorImplementation/ SI/ Consulting Partner · 23 October 2025Delhaize partnered with BearingPoint to enhance data governance framework, improving data accuracy, accountability, and operational efficiency. Implementation used ServiceNow for data management with ongoing rollout to other group companies.
• CPG Brand Partners (advertising)coreGTM or Marketing Partner · 29 September 2025Edge retail media platform enabling CPG brands to advertise across loyalty programs and e-commerce platforms. Partners can reach 26 million weekly customers through on-site display, sponsored search, and in-store digital screens.
• Science Based Targets initiative (SBTi)strategicStrategic or Co-development Partner · 1 January 2025SBTi validated Ahold Delhaize's near-term and long-term climate targets for Scope 1, 2, and 3 emissions, confirming alignment with Paris Agreement goals.
• The Campbell's CompanystrategicStrategic or Co-development Partner · 18 December 2024Regenerative agriculture pilot to reduce Scope 3 emissions associated with potato farming. Partnership involves Food Lion and Campbell's working with farmers on sustainable practices.
• KellanovastrategicStrategic or Co-development Partner · 10 December 2024Farm-to-Shelf regenerative agriculture pilot with Kellanova to decrease emissions across value chain in potato supply.
• The Global FoodBanking NetworkstrategicStrategic or Co-development Partner · 1 January 2024Partnership with international non-profit dedicated to relieving hunger while reducing food loss and waste. Ahold Delhaize provides financial support and expertise to help build food bank capacity in countries where brands operate.
• The Nature ConservancystrategicStrategic or Co-development Partner · 1 January 2024The GIANT Company donated $100,000 to The Nature Conservancy. Partnership focuses on environmental conservation and sustainable agriculture initiatives.
• World Wildlife Fund (WWF)strategicStrategic or Co-development Partner · 1 January 2024Albert Heijn partnership with WWF to halve ecological footprint in Netherlands by 2030. Also supports sustainable seafood sourcing initiatives.
• ReFEDstrategicStrategic or Co-development Partner · 1 January 2023Ahold Delhaize USA was founding signatory of ReFED, a coalition working to reduce food waste through data-driven solutions and industry collaboration.
• World Wildlife Fund U.S. Food Waste PactstrategicStrategic or Co-development Partner · 1 January 2023Founding signatory of WWF U.S. Food Waste Pact to target, measure, and act to reduce food waste across operations and supply chain.
• KickstartAIstrategicStrategic or Co-development Partner · 1 January 2019Founding company of KickstartAI, an independent non-profit initiative to accelerate AI adoption in the Netherlands. Partnership extended in 2026 to continue advancing AI capabilities.
• DoorDashcoreChannel Partner/ Reseller/ DistributorThird-party delivery partnership enabling rapid grocery delivery across US brands to compete with Amazon and Walmart. Part of omnichannel strategy to scale e-commerce capabilities.
• InstacartcoreChannel Partner/ Reseller/ DistributorPartnership with Instacart for grocery delivery services, enabling online ordering and delivery across US brands. Instacart recorded double-digit GTV growth with 8% revenue growth.
• General MillsstrategicStrategic or Co-development PartnerCollaboration to decrease value chain emissions through regenerative agriculture practices with General Mills supply chain.
• Danone North AmericastrategicStrategic or Co-development PartnerJoint initiative with The Nature Conservancy to support sustainable agriculture practices on dairy farms, addressing Scope 3 emissions.
• Feeding AmericastrategicStrategic or Co-development PartnerFood Lion Feeds program partnering with Feeding America food banks across 10-state operating area, having donated 1.5 billion meals and setting goal to double to 3 billion meals by 2032.
• Too Good To GominorChannel Partner/ Reseller/ DistributorDelhaize partnership with Too Good To Go app to sell surplus food at discounted prices, reducing food waste while offering consumers affordable meals.

Scale indicators15 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Tesco: UK-based grocery leader with comparable omnichannel, loyalty (Clubcard), and retail media (Tesco Media) strategies; a direct European peer given Ahold Delhaize's heavy European footprint.
• Carrefour: French global grocer with broad European and emerging-market footprint similar to Ahold Delhaize, including comparable loyalty programs, private-label focus, and digital/e-commerce investments.
• Aldi: Leading global discounter with rapid US and European expansion; comparable in store-format pressure, private-label penetration, and pricing-driven competitive dynamics on Ahold Delhaize's markets.
• Albertsons: US supermarket operator with overlapping banners and an attempted (failed) merger with Kroger; directly comparable on US grocery retailing, loyalty, and emerging retail media.
• Kroger: Largest pure-play US supermarket operator with overlapping US geography and a competing Kroger Precision Marketing retail media platform; the closest direct US grocery peer and benchmark for omnichannel execution.
• Schwarz Group (Lidl, Kaufland): Privately held German retail group operating Lidl and Kaufland; one of the most aggressive European discount and grocery competitors threatening Ahold Delhaize's share across multiple markets.

Broad incumbents

• Walmart: World's largest retailer and Ahold Delhaize's most important US competitor via its grocery business and Walmart Connect retail media network — directly comparable on omnichannel grocery, scale, and retail media monetization.
• Metro AG: European wholesale/cash & carry and food retailer with HoReCa exposure; comparable to Ahold Delhaize on European grocery scale, private label, and B2B food distribution dynamics.
• Costco: Membership-based US wholesaler/club retailer competing in grocery; while not a brand portfolio operator, its scale, low-price positioning, and digital growth make it a key US grocery comparable.

Regional players

• Loblaw Companies: Canada's largest grocery retailer with analogous multi-banner strategy, loyalty (PC Optimum), and retail media offering; a regional peer given Ahold Delhaize does not operate in Canada.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ahold-delhaize
• Xx.com/aholddelhaize
• Facebookfacebook.com/Ahold-Delhaize-100067293946247

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries18 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments5 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ahold Delhaize