Hostie
- Company typePrivate
- Founded2024
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Hostie firmographics
Firmographics- Name
- Hostie
- Legal name
- Hostie AI, Inc.
- Website
- https://hostie.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Hostie industry classification
Industry- Product category
- Restaurant Guest Communication Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
- akta.pro secondary industry
- Restaurant/Table Reservation & Booking Engines (THALADAH)
Keywords
Where Hostie is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hostie business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D
Revenue model
- Subscription Revenue: Monthly subscription tiers (Starter at $199/month, Professional at $399/month, Enterprise custom pricing) providing access to AI phone answering, texting, and reservation management with included minute bundles (1,000-2,500 minutes)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter - $199/month |
| Subscription | Monthly | Professional - $399/month |
| Subscription | Multi-year contract | Enterprise - Custom pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels11 records
Hostie product offering
Product offeringCore offering
Hostie provides an AI-powered virtual concierge platform purpose-built for restaurants that automatically answers phone calls, responds to texts and emails, and manages reservations and event inquiries 24/7 in the restaurant's brand voice. The platform integrates directly with leading reservation systems (OpenTable, Resy, Tock, Yelp Reservations) and POS systems (Toast, Square, Clover) so reservations and guest data flow bi-directionally without staff intervention. It is sold as a monthly subscription with Starter ($199), Professional ($399), and custom Enterprise tiers.
Product overview
Hostie offers a unified Virtual Concierge platform built specifically for restaurants, combining AI Phone Service and AI Texting as the core communication channels. The platform integrates directly with reservation systems (OpenTable, Resy, Tock, Yelp Reservations) and POS systems (Toast, Square, Clover) to enable automated handling of reservations, takeout orders, event inquiries, and guest communications. The Enterprise tier extends the core platform for multi-location groups with centralized management and analytics. A free ROI Calculator tool helps prospects quantify potential returns. The architecture is designed so that Hostie serves as the front-line for guest communication, with qualified leads and reservations flowing automatically into the restaurant's existing systems.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 141% increase in over-the-phone covers (Burma Food Group)
- +5 more outcomes
Companies that use Hostie
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles2 records
Hostie technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature6 records
Hostie partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- TripleseatcoreIntegration connects Hostie's virtual concierge directly with Tripleseat's event management platform. Hostie captures event inquiries via calls and texts, collects key information (date, time, headcount, contact details), and routes qualified leads directly into Tripleseat as fully logged event leads.
- OpenTablecoreStrategic integration with OpenTable to improve restaurant guest communication and operational efficiency using AI voice technology. Enables multilingual reservation handling, real-time alerts, and seamless data synchronization for over 60,000 restaurants globally.
- Toast POScoreNative integration with Toast POS system enabling zero-touch reservations where calls flow directly from Hostie's AI to the restaurant's POS and kitchen display systems without human intervention. Setup time under 60 minutes.
- Square POScoreIntegration with Square POS for seamless reservation management and payment processing synchronization with Hostie's AI phone answering system.
- ResycoreIntegration with Resy reservation platform for automated reservation handling and bi-directional data synchronization.
- SevenRoomscoreIntegration with SevenRooms for guest experience and reservation management alongside Hostie's AI communication capabilities.
- YelpminorPartnership with Yelp to enhance waitlist experience through AI. Yelp Host focuses on waitlist enhancement while Hostie provides comprehensive guest communication solutions.
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
Hostie competitors and assessment
Company assessmentDirect peers
- Slang AI: AI-powered voice assistant purpose-built for restaurants that handles phone calls, reservations, and guest inquiries. Direct competitor to Hostie in the restaurant voice-AI category with overlapping target customers and similar product positioning.
- SoundHound for Restaurants: Voice AI product from SoundHound AI targeting restaurant phone ordering and guest interactions. Direct competitor with broader conversational-AI platform capabilities and meaningfully larger public-market capitalization.
- PolyAI: Enterprise voice assistant platform with a dedicated restaurant/hospitality vertical. Directly comparable on AI phone answering, multilingual support, and reservation handling, with a more enterprise-tilted sales motion.
- Kea: Conversational AI for restaurants that takes phone orders and handles guest calls. Directly comparable on product surface area (restaurant phone AI) and target customers, though historically more order-taking than reservations.
- ConverseNow: Voice AI for restaurants focused primarily on drive-thru and phone ordering. Comparable AI-voice technology stack and restaurant vertical focus, with greater emphasis on QSR ordering than Hostie's reservation-centric motion.
- Frontlr: Restaurant phone-answering and reservation service referenced in Hostie's pricing comparison. Direct competitor on product, customer segment, and pricing tier ($299-$999/month), indicating head-to-head positioning in the same SMB-to-mid-market deal cycle.
Broad incumbents
- OpenTable: Largest restaurant reservation platform globally and a Hostie integration partner. Comparable on restaurant booking infrastructure, but operates at platform scale and could become a competitor if it ships native AI-voice answering for its 60,000+ venues.
- Yelp Host: Yelp's restaurant waitlist, reservation, and guest-management product. Comparable on restaurant guest communication and reservation capture, but bundled into Yelp's broader local marketplace rather than sold as standalone AI infrastructure.
- Toast: Leading restaurant POS and operating system with a deep Hostie integration. Comparable on restaurant back-of-house software, and a potential long-term competitor if Toast expands from POS into AI-powered guest communication natively.
Emerging players
- SevenRooms: Restaurant CRM, reservation, and guest-experience platform with a Hostie integration. Comparable on restaurant guest data and reservation workflows, with partial overlap in the unified-inbox and guest-communication surface area.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Hostie social profiles
Digital presenceHostie compliance and trust
Trust signalCompliance3 records
Hostie financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hostie leadership team
Management profileNumber of profiles
Profiles2 records
Hostie funding detail
Funding detailFunding overview
Funding rounds2 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hostie M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hostie
What does Hostie do?
Hostie provides an AI-powered virtual concierge platform purpose-built for restaurants that automatically answers phone calls, responds to texts and emails, and manages reservations and event inquiries 24/7 in the restaurant's brand voice. The platform integrates directly with leading reservation systems (OpenTable, Resy, Tock, Yelp Reservations) and POS systems (Toast, Square, Clover) so reservations and guest data flow bi-directionally without staff intervention. It is sold as a monthly subscription with Starter ($199), Professional ($399), and custom Enterprise tiers.
Is Hostie a public or private company?
Hostie is a private company. It is classified as venture growth investor backed and is currently operating.
When was Hostie founded?
Hostie was founded in 2024. It employs 1 to 10 people.
Where is Hostie based?
Hostie is headquartered in San Francisco, United States, in the North America region.
How does Hostie make money?
One revenue line is on record: subscription Revenue.
Who are Hostie's main competitors?
Direct peers on record are Slang AI, SoundHound for Restaurants, PolyAI, Kea, ConverseNow and Frontlr. Broad incumbents are OpenTable, Yelp Host and Toast. SevenRooms is listed as an emerging player.
Does Hostie have an API?
No public API is recorded for Hostie.
What industry is Hostie in?
Hostie's product category is Restaurant Guest Communication Software. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of THALADAH, Restaurant/Table Reservation & Booking Engines. Its NAICS code is 518 and its SIC code is 7372.