Cazenovia Recovery Systems

What Cazenovia Recovery Systems does

Cazenovia Recovery Systems, Inc. is a 501(c)(3) nonprofit behavioral health organization founded in 1980 and headquartered in Buffalo, New York. The organization operates 10 OASAS-certified residential programs across Erie and Niagara Counties in Western New York, providing a complete continuum of care for adults with substance use disorders across three tiers: Rehabilitation (Cazenovia Manor, Madonna House, Turning Point House), Reintegration (Casa Di Vita, Somerset House, Sundram Manor, Unity House), and Supported Housing (Garden Lofts, Step Toward Success, Housing Programs, plus the LEED Silver-certified Amherst Station Apartments). Service modalities include Medication-Assisted Treatment, Cognitive-Behavioral Therapy, Contingency Management, Motivational Interviewing, and an organization-wide Trauma-Informed Care model developed through a three-year partnership with The Institute on Trauma and Trauma-Informed Care (ITTIC) at University at Buffalo, funded by the Peter and Elizabeth C. Tower Foundation. The organization serves 200+ residents at any given time, with reported program outcomes including 71%-97% drug/alcohol-free or stably housed rates across programs in 2022.

The organization is led by CEO Lindsay Herndon (since 2023) and an executive team spanning clinical, housing, development, compliance, and HR functions. Revenue is generated primarily through Medicaid Managed Care billing for residential services, supplemented by government grants and contracts from OASAS, HUD, Empire State Supportive Housing Initiative, NYS Homeless Housing Assistance Program, and the Erie and Niagara County Departments of Mental Health; a small affordable housing rental stream from Amherst Station Apartments; and individual charitable donations. The organization has expanded through strategic acquisition, most notably absorbing the programs of the dissolving Fellowship House, Inc. in 2016, and has extended its service portfolio through a Social Care Network partnership with the Western New York Integrated Care Collaborative. No venture capital or private equity ownership is in place; the entity remains community-governed under a Board of Directors.

Name

Cazenovia Recovery Systems

Legal name

Cazenovia Recovery Systems, Inc.

Website

https://cazenoviarecovery.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Cazenovia Recovery Systems is a nonprofit behavioral health organization operating 10 OASAS-certified residential programs in Western New York, providing a complete continuum of substance use disorder treatment and supported housing for adults, with 200+ residents served across Erie and Niagara Counties.

Ownership category

akta.pro rank

Product category

Behavioral Health / Substance Use Disorder Treatment

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Community Housing Services (62422)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Residential Mental Health Treatment Centers (HLAFACAC), Substance Use Disorder Prevention & Recovery Services (BPAGACAE), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Residential substance abuse treatment
• Behavioral health services
• Addiction recovery housing
• Supported housing programs
• Trauma-informed care

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medicaid and Managed Care Reimbursement: As a Medicaid and managed care plan service provider, Cazenovia Recovery generates revenue through billing for residential treatment services, rehabilitation programs, reintegration programs, supportive housing, and clinical services. The organization transitioned to OASAS's integrated care models (Rehabilitation, Reintegration) that support managed care billing.
2. Affordable Housing Rental Revenue: Amherst Station Apartments generates rental income from affordable housing units (one-bedroom at $503/month, two-bedroom at $590/month) serving families meeting HUD income eligibility limits (50% of area median income).
3. Donations and Charitable Contributions: The organization accepts donations to support people with substance use disorders in Western New York, with a donate page on their website for public contributions.
4. Government Grants and Funding: Funding from government sources including US Department of Housing and Urban Development (HUD), New York State Office of Addiction Services and Supports (OASAS), Empire State Supportive Housing Initiative, NYS Homeless Housing Assistance Program, Erie County and Niagara County Departments of Mental Health, and various state/city housing programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Cazenovia Recovery Systems operates a complete continuum of residential care for individuals with substance use disorders across Western New York, structured into three OASAS-certified levels of care: Rehabilitation programs (Cazenovia Manor, Madonna House, Turning Point House) providing intensive integrated clinical treatment; Reintegration programs (Casa Di Vita, Somerset House, Sundram Manor, Unity House) supporting independence and life-skill development; and Supported Housing (Garden Lofts, Step Toward Success, Housing Programs, Amherst Station Apartments) offering apartment-based living with wraparound services. The organization is Medicaid-enrolled and trauma-informed, reaching over 200 residents at any given time through 10 residential facilities and additional housing capacity in Buffalo, Lockport, Appleton, Niagara Falls, and Eden.

Product overview

Cazenovia Recovery Systems provides a complete continuum of residential care for people with substance use disorders across Western New York. The organization operates as a multi-program platform with three levels of care: Rehabilitation programs (Cazenovia Manor, Madonna House, Turning Point House) offering intensive integrated treatment including substance use counseling, mental health treatment, primary care, and family services; Reintegration programs (Casa Di Vita, Somerset House, Sundram Manor, Unity House) helping residents build independence and connect to community resources; and Supported Housing programs (Garden Lofts, Step Toward Success, Housing Programs, Amherst Station Apartments) providing apartment-based living with wraparound services. Additional specialized services include Medication-Assisted Treatment, Trauma-Informed Care, Social Care Network Services, Alumni support, and intake/assessment services. The organization serves men, women, and families with children across 10 residential facilities and multiple housing programs throughout Erie and Niagara Counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Casa Di Vita Reintegration program for women located on Buffalo's West Side, serving 19 women in recovery with services to help residents learn skills for independence, pursue work, volunteer, or educational goals, with independent and group counseling available onsite.
• Cazenovia Manor Rehabilitation treatment program for men located in South Buffalo, serving 23 men in recovery. Offers intensive clinical treatment including substance use counseling, mental health counseling, vocational counseling, family counseling, and basic primary medical care all onsite.
• Garden Lofts Supported Housing apartment complex with 23 studio units at the historic Marine Hospital in Buffalo. Provides support services for managing substance use disorders, daily living skills, budgeting, and vocational/educational development.
• Housing Programs Collection of programs offering supported apartments for homeless individuals with substance use disorders throughout Erie and Niagara Counties. Provides rental subsidies, security deposits, wraparound services, and assistance with daily living skills and budgeting.
• Madonna House Rehabilitation treatment program for women and women with children located in Lockport on a wooded rural property, serving 21 women and multiple children. Provides substance use counseling, mental health treatment, basic primary care, and onsite childcare.
• Somerset House Reintegration program for women located along Lake Ontario in Appleton, NY, serving 17 women in recovery. Helps people learn skills for independence with supportive environments for pursuing work, volunteer, or educational goals.
• Sundram Manor Reintegration program for men near downtown Niagara Falls, serving 17 men in recovery. Helps people learn skills for independence with supportive environments for pursuing work, volunteer, or educational goals.
• Step Toward Success Peer-supported apartments in Erie County shared between two or three people in recovery. Includes select apartments for parents with one child preschool age or younger. Provides wraparound services including individual and group counseling, relapse prevention, and case management.
• Turning Point House Rehabilitation treatment program for men located in Eden on four acres of wooded rural property, serving 30 men. Offers intensive clinical treatment combining substance use and mental health counseling, family services, vocational development, and basic primary medical care.
• Unity House Reintegration program for homeless men located on Buffalo's East Side, serving 24 men in recovery. Helps people learn skills for independence with supportive environments for pursuing work, volunteer, or educational goals.
• Amherst Station Apartments LEED Silver certified environmentally-friendly apartment complex with 24 one- and two-bedroom units (19 one-bedroom at $503/month, 5 two-bedroom at $590/month, plus utilities) for families and individuals meeting HUD income eligibility limits (50% of area median income).
• Medication-Assisted Treatment (MAT) Potentially life-saving medications used in combination with counseling and behavior therapies for treatment of substance use disorders. Includes treatments for opioid dependence (methadone, buprenorphine, naloxone/Suboxone), alcohol dependence (disulfiram, acamprosate, naltrexone), and nicotine dependence. Available for residents in residential Rehabilitation programs with connections to local prescribers for other programs.
• Social Care Network Services Partnership with Western New York Integrated Care Collaborative (WNYICC) providing screening and navigation services. Level 1 includes navigation to existing federal, state, and local resources such as SNAP and housing services; Level 2 involves enhanced Health Related Social Needs services with Social Care Plans.
• Trauma-Informed Care Care model addressing underlying causes of substance use based on five principles (choice, collaboration, empowerment, safety, and trust), developed through a three-year partnership with The Institute on Trauma and Trauma-Informed Care (ITTIC) at University at Buffalo, funded by Peter and Elizabeth C. Tower Foundation. Yielded 36% reduction in unplanned discharges, 15% increase in cooperation feelings, and 4.5% increase in TIC knowledge.
• Intake and Assessment Services Central intake team ([email protected], 716-852-4331) providing guidance to individuals seeking treatment. Uses LOCADTR assessment tool for placement determination in most programs, and connects individuals to other providers if Caz Recovery is not the best fit.

Quantifiable outcome

• 71% of Casa Di Vita residents remained drug/alcohol-free during stay in 2022
• +7 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Finger Lakes Addictions Counseling & Referral Agency (FLACRA)minorStrategic or Co-development Partner · 1 January 2013Co-developed Cadence Square with FLACRA on the grounds of the Veterans Administration Medical Center in Canandaigua, NY for homeless Veterans. Caz served as development partner while FLACRA is sole operator and property manager.
• The Institute on Trauma and Trauma-Informed Care (ITTIC)coreStrategic or Co-development PartnerThree-year partnership through University at Buffalo School of Social Work that transformed the organization into a trauma-informed agency. ITTIC helped embed the five principles of choice, collaboration, empowerment, safety, and trust throughout all operations. The TIC model developed is now used as a model for other organizations across the nation.
• Western New York Integrated Care Collaborative (WNYICC)coreStrategic or Co-development PartnerCaz Recovery partners with WNYICC to provide Social Care Network services including screening and navigation for Level 1 and Level 2 services addressing health-related social needs such as SNAP, housing services, and enhanced navigation with Social Care Plans.
• Erie County Department of Mental HealthcoreStrategic or Co-development PartnerOversight and funding partner for programs in Erie County including Cazenovia Manor, Casa Di Vita, Turning Point House, Unity House, and Step Toward Success.
• Niagara County Department of Mental HealthcoreStrategic or Co-development PartnerOversight and funding partner for programs in Niagara County including Madonna House, Somerset House, and Sundram Manor.
• BRD ConstructionminorOthersConstruction partner for Amherst Station Apartments development project.
• Fontanese, Folts, Aubrecht, Ernst Architects, PCminorOthersArchitecture firm for Amherst Station Apartments LEED Silver certified green building design.
• Department of Veterans Affairs (VA)minorStrategic or Co-development PartnerPartner for Liberty Hall located on VA Medical Center grounds in Batavia, NY serving homeless veterans with substance use disorders.

Scale indicators9 records

Recent moves20 records

Expansion highlights5 records

Direct peers

• BestSelf Behavioral Health: Largest WNY-based behavioral health nonprofit offering outpatient, residential, and addiction services across Erie County. Direct peer given overlapping SUD treatment, co-occurring mental health, and supportive housing offerings in the same regional referral network.
• Horizon Health Services: WNY substance use and behavioral health provider operating multiple treatment programs and supportive housing units. Direct peer given shared OASAS-regulated SUD continuum, MAT offerings, and overlapping service area in Erie and Niagara Counties.
• Spectrum Health and Human Services: WNY-based integrated behavioral health and human services nonprofit operating outpatient SUD treatment, mental health, and primary care. Direct peer given shared regional footprint, integrated co-occurring treatment model, and Medicaid Managed Care revenue mix.
• Finger Lakes Addictions Counseling & Referral Agency (FLACRA): Rochester/Finger Lakes region OASAS-certified SUD treatment nonprofit. Direct peer given co-development partnership on Cadence Square and highly comparable residential, outpatient, and supportive housing programs under the same NY OASAS regulatory framework.
• Endeavor Health Services: Western New York behavioral health nonprofit offering outpatient and residential substance use treatment, mental health services, and supportive housing. Direct peer given shared SUD residential continuum, OASAS certification, and WNY service area.

Regional players

• Gateway-Longview: WNY nonprofit providing behavioral health, residential, and community-based services. Regional peer given shared Western New York service area, nonprofit residential care model, and similar mix of county and state funding.
• Catholic Charities of Buffalo: WNY affiliate of Catholic Charities providing behavioral health, housing, and family services across the same counties. Regional peer given overlapping supportive housing and SUD-adjacent programming, similar Medicaid and government grant funding mix, and shared referral network.

Broad incumbents

• Hazelden Betty Ford Foundation: National nonprofit leader in residential SUD treatment, outpatient care, and recovery services. Broad incumbent given established brand and recognized trauma-informed, evidence-based treatment approach comparable to Caz's TIC framework, though operating at much greater geographic and financial scale.
• Acadia Healthcare: National publicly traded behavioral health operator with a large portfolio of residential treatment centers, including dedicated substance abuse facilities. Broad incumbent given overlapping residential SUD services and ability to set competitive benchmarks on cost-per-bed, though serving broader geographies and acuity levels.

Others

• Chautauqua County Department of Mental Hygiene: Adjacent Western NY county behavioral health authority funding SUD and mental health services in a neighboring region. Peer as an ecosystem participant because Caz Recovery competes with and complements county-operated providers for OASAS referrals and state funding within Western NY.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cazenovia Recovery Systems