MedZed
MedZed is a community-based care management company that uses locally-based Community Health Navigators and its Tapestry platform to find, engage, and care for high-risk, hard-to-reach Medicaid and dual-eligible members on behalf of Medicaid managed care plans across 11 U.S. states.
- Company typePrivate
- Founded2014
- HeadquartersAtlanta, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MedZed does
MedZed is a community-based care management company that locates, engages, and supports high-risk, hard-to-reach Medicaid and dual-eligible members on behalf of Medicaid managed care plans and at-risk provider groups. Founded in 2014 and headquartered in Atlanta, Georgia, the company employs a workforce of locally-based, often bilingual Community Health Navigators (CHNs) — many hired directly from the communities they serve — who conduct in-person home and community visits, supported by Clinical Consultants, to drive care plan adherence, social needs navigation, HEDIS gap closure, and reductions in avoidable ED and inpatient utilization.
MedZed's delivery model is underpinned by its proprietary technology platform, "Tapestry," which provides scheduling, routing, member- and population-level data tracking, performance monitoring, reporting, and integrations with health plan partners. Layered on Tapestry are three core service offerings: California Enhanced Care Management (ECM) delivered across 24 counties; Community Supports (CS) — including Housing Transition/Navigation, Tenancy and Sustaining Services, and Housing Deposits; and the multi-state Complete Connect longitudinal social support program. All products are delivered through the same CHN-led engagement approach.
MedZed is paid by insurance companies and at-risk provider groups on a per-engagement, outcome-linked basis, with member-facing services provided at no cost as a covered health-plan benefit. The company holds 22 health plan partnerships spanning 11 U.S. states, with field operations concentrated in California (18 counties, 200+ staff), New Jersey, and Maryland, and a formal Community Partnership Program channeling referrals from FQHCs, shelters, food centers, transportation providers, case managers, behavioral health providers, and safety-net hospitals. Institutional backing includes TT Capital Partners (two Board of Managers seats), and the company has cumulatively raised approximately $10.7M across three exempt offerings (2015, 2020, 2021).
MedZed firmographics
Firmographics- Name
- MedZed
- Legal name
- MedZed, LLC
- Website
- https://mymedzed.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MedZed is a community-based care management company that uses locally-based Community Health Navigators and its Tapestry platform to find, engage, and care for high-risk, hard-to-reach Medicaid and dual-eligible members on behalf of Medicaid managed care plans across 11 U.S. states.
- Ownership category
- akta.pro rank
MedZed industry classification
Industry- Product category
- Medicaid Care Management Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)
- akta.pro secondary industries
- Integrated Physical-Behavioral-Social Care (Whole-Person) Medicaid Plans (HLAEAEAI), Population Health Outreach, Preventive Care & Screening Virtual Programs (Payer-Sponsored) (HLALACAL), Maternal, Women’s & Family Virtual Care Programs (Payer-Sponsored) (HLALACAJ)
Keywords
Where MedZed is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Markets served
MedZed business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Health-plan service contracts (Managed Services): MedZed is paid by insurance companies / Medicaid managed care plans to find, engage and care for complex, hard-to-reach Medicaid members; compensation is tied to reducing hospital utilization (ED visits and inpatient admissions) and improving quality/HEDIS outcomes. Revenue is contracted on a per-engagement/per-member basis through enterprise agreements with health plans.
- Outcome-based component of payer contracts: Publicly cited client outcomes — 38% reduction in ER visits, 54% decrease in inpatient admissions, 40% engagement of total referrals, and significant savings for Medicaid plans — indicate an outcome-linked performance dimension within the broader managed-care contracts.
- Medi-Cal Enhanced Care Management (ECM) & Community Supports (CS) payments: Revenue from California Medi-Cal ECM and Community Supports programs — ECM provides per-member care management for eligible Populations of Focus, while CS covers housing-related services (transition/navigation, tenancy and sustaining services, housing deposits).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | — | Free to members — no cost to eligible Medicaid/dual-eligible members; covered as a benefit by their health plan. |
| Outcome Based/ Performance | — | Enterprise payer contracts — quote-based, value/outcome-linked. |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels10 records
MedZed product offering
Product offeringCore offering
MedZed delivers community-based, in-person care management services for high-risk, hard-to-reach Medicaid and dual-eligible members on behalf of Medicaid managed care plans and at-risk provider groups. Its locally-based Community Health Navigators locate and engage members that conventional call-center or digital outreach cannot reach, deliver care coordination and connection to social supports, and help plans close care gaps, reduce avoidable ED visits and inpatient admissions, and improve quality/HEDIS outcomes. The services are configured into standalone payer-facing programs — California Enhanced Care Management (ECM), Medi-Cal Community Supports housing services (CS), and the multi-state Complete Connect longitudinal social support program — all operated on MedZed's proprietary "Tapestry" technology platform.
Product overview
MedZed operates a community-based healthcare delivery model for high-need Medicaid populations, centered on its in-house technology platform "Tapestry" and the Community Health Navigator (CHN) field workforce. The portfolio is delivered as a platform-plus-modules architecture: the Tapestry platform underpins field operations, while the externally branded offerings — California Enhanced Care Management (ECM), Community Supports (CS) (including housing-related services), and the multi-state Complete Connect longitudinal social support program — are configured programs built on top of that platform and staffed by CHNs and Clinical Consultants. Tapestry enables routing, scheduling, and data tracking; Complete Connect layers longitudinal member engagement on top of it; ECM and CS packages the same CHN-led model into California's Medi-Cal benefit structure, with CS providing housing-transition/tenancy/deposit services. All products are delivered through the same care-team approach — locally-based Navigators acting as lead care managers supported by Clinical Consultants and partnered with health plans and community organizations.
Differentiator
Problem solved
Functional benefit
Brands
- Tapestry: MedZed's internal technology platform referenced in the Forbes profile of CEO Scott Schnell as a metaphor ("the metaphor embedded in the name of its technology platform, Tapestry") used to describe how MedZed supports members whose lives have become worn.
- Complete Connect
Products and services
- California Enhanced Care Management (ECM)
Quantifiable outcome
- 40% enrollment rate from total referrals — well above industry benchmark for hard-to-reach Medicaid members.
- +5 more outcomes
Companies that use MedZed
Customer profileSegments4 records
Ideal customer profiles3 records
MedZed technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
MedZed partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Andrey Ostrovsky, MD, FAAPcoreFormer Chief Medical Officer of the U.S. Medicaid Program appointed to MedZed's Board of Directors in September 2022; brings federal Medicaid policy and clinical-leadership expertise. Not a commercial partnership per se, but a strategic advisory board appointment.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
MedZed competitors and assessment
Company assessmentDirect peers
- Cityblock Health: Cityblock Health operates a community-based, in-home care model for high-risk Medicaid and dual-eligible members, employing community health workers, integrated care teams, and proprietary technology. Highly comparable to MedZed on target population (high-need Medicaid), care model (in-home + tech-enabled), and value-based contract structure.
- Landmark Health: Landmark Health (owned by Optum) provides in-home, longitudinal medical and behavioral care to high-risk, polychronic patients — including Medicare Advantage and Medicaid members. Comparable to MedZed on home-based delivery, complex-population focus, and payer-contracted care management, though Landmark is significantly larger and serves older/Medicare-heavy populations.
- ConcertoCare: ConcertoCare delivers in-home primary care, complex care management, and behavioral health services to high-need Medicare, Medicaid, and dual-eligible patients. Its tech-enabled, in-home model for frail and complex populations is directly analogous to MedZed's CHN-driven field model.
- Upward Health: Upward Health provides in-home, whole-person care (medical, behavioral, and social) to high-risk Medicaid and Medicare members, often contracted with health plans on outcome-linked terms. Comparable to MedZed on target population, in-home delivery, social-needs navigation, and value-based payer contracts.
- P3 Health Partners: P3 Health Partners provides value-based, in-home and community-based care for high-risk Medicare and Medicaid seniors, including complex care management. Comparable to MedZed on high-risk population, in-home delivery, and value-based payer contracts.
Broad incumbents
- Ascertain (formerly Astrana Health subsidiary Care Enablement): Astrana Health (formerly Apollo Medical Holdings) is a large, publicly traded value-based care platform serving Medicare, Medicaid, and commercial populations with IPA, MSO, and care management capabilities. Comparable to MedZed on Medicaid risk-bearing and care management, though much broader in scope and primarily physician/IPA-led rather than field-navigator-led.
- CareMore Health: CareMore Health (an Elevance Health subsidiary) operates an integrated care model for Medicare and Medicaid patients including in-home care, chronic disease management, and care coordination. Comparable to MedZed on in-home delivery to high-risk populations, though CareMore is significantly larger, established, and integrated with a national payer.
- InnovAge Holding Corp. InnovAge operates the Program of All-Inclusive Care for the Elderly (PACE), providing community-based, interdisciplinary care to nursing-home-eligible seniors — many of whom are dual-eligible Medicare/Medicaid. Comparable to MedZed on community-based delivery to high-risk, dual-eligible populations, though PACE-focused and primarily senior-oriented.
Emerging players
- Healthify: Healthify (now part of WellSky) provides a technology platform that connects health plans and providers to community-based social services, supporting social-needs screening, referral, and care coordination. Comparable to MedZed on the social-needs navigation layer of Medicaid care management, though Healthify is a tech/SaaS platform rather than a field-delivery service.
- Socially Determined: Socially Determined is a healthcare analytics company that measures social risk and helps health plans design interventions addressing health-related social needs. Comparable to MedZed on the social-determinants-of-health and Medicaid value-based care thesis, though focused on analytics and risk stratification rather than direct field-based service delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
MedZed social profiles
Digital presenceMedZed compliance and trust
Trust signalCompliance2 records
MedZed financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedZed leadership team
Management profileNumber of profiles
Profiles12 records
MedZed subsidiaries and ownership
Company hierarchySubsidiaries2 records
MedZed funding detail
Funding detailFunding overview
Funding rounds3 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedZed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedZed
What does MedZed do?
MedZed delivers community-based, in-person care management services for high-risk, hard-to-reach Medicaid and dual-eligible members on behalf of Medicaid managed care plans and at-risk provider groups. Its locally-based Community Health Navigators locate and engage members that conventional call-center or digital outreach cannot reach, deliver care coordination and connection to social supports, and help plans close care gaps, reduce avoidable ED visits and inpatient admissions, and improve quality/HEDIS outcomes. The services are configured into standalone payer-facing programs — California Enhanced Care Management (ECM), Medi-Cal Community Supports housing services (CS), and the multi-state Complete Connect longitudinal social support program — all operated on MedZed's proprietary "Tapestry" technology platform.
Is MedZed a public or private company?
MedZed is a private company. It is classified as venture growth investor backed and is currently operating.
When was MedZed founded?
MedZed was founded in 2014. It employs 11 to 50 people.
Where is MedZed based?
MedZed is headquartered in Atlanta, United States, in the North America region.
How does MedZed make money?
Three revenue lines are on record. Health-plan service contracts (Managed Services) is the primary driver. The others are outcome-based component of payer contracts and medi-Cal Enhanced Care Management (ECM) & Community Supports (CS) payments.
Who are MedZed's main competitors?
Direct peers on record are Cityblock Health, Landmark Health, ConcertoCare, Upward Health and P3 Health Partners. Broad incumbents are Ascertain (formerly Astrana Health subsidiary Care Enablement), CareMore Health and InnovAge Holding Corp.. Emerging players are Healthify and Socially Determined.
Does MedZed have an API?
No public API is recorded for MedZed.
What industry is MedZed in?
MedZed's product category is Medicaid Care Management Services. Its primary akta.pro industry code is HLAFAGAN, Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics), with a secondary code of HLAEAEAI, Integrated Physical-Behavioral-Social Care (Whole-Person) Medicaid Plans. Its NAICS code is 624120 and its SIC code is 8082.