Emiza
- Company typePrivate
- Founded2015
- HeadquartersMumbai, India
- Headcount51–100
- GTM typeB2B
- OfferingServices
Emiza firmographics
Firmographics- Name
- Emiza
- Legal name
- Emiza Supply Chain Services Private Limited
- Website
- https://emizainc.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Emiza industry classification
Industry- Product category
- Third-Party Logistics (3PL) and E-commerce Fulfillment Services
- NAICS
- Freight Transportation Arrangement (488510), Freight Transportation Arrangement (48851), Freight Transportation Arrangement (4885)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)
- akta.pro secondary industries
- Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Transportation Management & Managed Freight (Dedicated Transport, Brokerage-Managed) (TLAIAAAE)
Keywords
Where Emiza is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Offices4 records
Markets served
Emiza business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Warehousing and Fulfillment Services: Charges for storage, inventory management, order processing, quality control, packaging, and fulfillment services across their network of fulfillment centers. Revenue generated through subscription fees, service fees, and per-order charges.
- Shipping and Logistics Services: Revenue from shipping services through integration with courier partners, including freight charges, COD handling fees, and delivery charges. Additional charges for RTO, reverse pickups, and specialized handling.
- Technology Platform Services: SaaS charges for access to logistics management software platform, API integrations, and tech-enabled shipping solutions. Subscription-based model with minimum weight charges for air and surface shipping.
- COD Remittance Services: Cash-on-delivery collection and remittance services with processing fees and interest on overdue payments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom pricing based on shipment volume, weight, and service requirements |
| Usage-based | Pay-as-you-go | Per-order fulfillment pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
Emiza product offering
Product offeringCore offering
Emiza provides tech-enabled third-party logistics (3PL) services for e-commerce and D2C brands, including warehousing, inventory management, order processing, quality control, packaging, multi-courier shipping integration, COD remittance, last-mile delivery, and reverse logistics. Operations are delivered through a network of 24+ fulfillment centers across 12 Indian cities, supported by a proprietary platform with API integrations, real-time tracking, and intelligent order routing.
Product overview
Emiza is a technology-enabled third-party logistics (3PL) provider offering a platform-plus-modules architecture for e-commerce warehousing and fulfillment. The core product is E-commerce Fulfilment and Shipping, complemented by marketplace-specific programs (Flipkart, Amazon, Myntra Fulfilment Programs), B2B services (Marketplace B2B Services and General and Modern Trade B2B Services), proprietary last-mile delivery (EmizaShip), and reverse logistics capabilities. The platform operates through a network of fulfillment centres across 12 cities, providing end-to-end services from onboarding and quality control to packing, shipping, delivery, and returns management. Emiza integrates with major marketplaces and multiple courier partners, offering API-based connectivity for automated order processing and shipment management.
Differentiator
Problem solved
Functional benefit
Products and services
- E-commerce Fulfilment and Shipping End-to-end warehousing and fulfillment service for e-commerce brands, handling order processing, quality control, packing, shipping through delivery partner networks, and returns management to reduce Return to Origin (RTOs). Designed for D2C brands and online sellers requiring scalable fulfillment.
- Flipkart, Amazon and Myntra Fulfilment Programs Dedicated marketplace-specific fulfillment programs for major Indian e-commerce marketplaces, including marketplace integration, intelligent order routing, and marketplace-specific packaging requirements. Designed for sellers on Flipkart, Amazon, and Myntra.
- Marketplace B2B Services B2B fulfillment service for marketplace operations, handling bulk orders, wholesale distribution, and business-to-business commerce logistics for sellers operating across marketplaces.
- General and Modern Trade B2B Services Fulfillment and distribution service for general trade and modern retail channels, supporting traditional and contemporary retail distribution networks with bulk order processing and multi-retail-point delivery.
- EmizaShip Emiza's proprietary last-mile delivery network providing delivery services integrated with their tech-enabled warehousing infrastructure for faster fulfillment. Includes integration with warehouse and commerce systems for end-to-end visibility.
- Reverse Logistics Returns management service including automated return systems, refurbishing and reselling support, secondary marketplace integration, and product donation capabilities. Tech-enabled return processing reduces return processing time from seven to four days.
- Unify Supply chain management platform offered by Emiza for logistics operations management, providing merchants with visibility and control over their supply chain activities.
Quantifiable outcome
- SLA compliance improvement from 90% to 98%
- +5 more outcomes
Companies that use Emiza
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
Emiza technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature5 records
Emiza partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and flagship.
- ShiprocketminorBoth Emiza and Shiprocket are expanding data and intelligence offerings as quick commerce demand grows, offering integrated logistics tools and dashboards for real-time business intelligence.
- RaymondflagshipStrategic partnership with Raymond to manage end-to-end fulfillment for their online portfolio. Emiza handles over 1.45 million annual shipments across 24 fulfillment centres in 12 cities, covering warehousing, packaging, and intelligent order routing for Raymond's D2C operations. Partnership aims to reduce delivery timelines by 20% and improve order accuracy to above 99.7%.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Emiza competitors and assessment
Company assessmentDirect peers
- Delhivery: India's largest publicly listed integrated logistics and fulfillment platform offering warehousing, transportation, and last-mile delivery for e-commerce and enterprise customers. Directly comparable to Emiza in 3PL e-commerce fulfillment, with substantially larger scale and a national network.
- Shiprocket: Aggregator platform offering shipping, warehousing, and fulfillment services to D2C and SME sellers across India. Closely comparable to Emiza on target customer (D2C/SME), tech-enabled multi-courier model, and quick commerce focus.
- Ecom Express: India-focused e-commerce logistics company providing warehousing, fulfillment, and last-mile delivery. Comparable to Emiza in serving e-commerce sellers with end-to-end fulfillment and a multi-city network.
- Xpressbees: Tech-enabled third-party logistics provider in India offering warehousing, fulfillment, and last-mile delivery for e-commerce brands. Directly comparable on business model, target customers, and operational footprint.
- Shadowfax: India-based last-mile delivery and fulfillment network serving D2C, e-commerce, and quick commerce brands. Comparable to Emiza on target segments and on-demand fulfillment model.
Broad incumbents
- Blue Dart: India's largest premium express logistics and supply chain company, part of the DHL Group. Overlaps with Emiza on express parcel delivery and integrated logistics but serves a broader enterprise base and is not specialized in D2C fulfillment.
- DTDC: Major Indian courier and logistics company offering domestic and international shipping plus supply chain solutions. Comparable to Emiza via courier integration partnerships and SME e-commerce shipping services.
- Mahindra Logistics: Large Indian 3PL provider offering warehousing, transportation, and supply chain management across multiple industries. Comparable to Emiza in 3PL contract logistics but with a broader, less D2C-focused portfolio.
- TVS Supply Chain Solutions: India-headquartered global supply chain and logistics solutions provider offering warehousing, distribution, and transportation services. Comparable to Emiza on integrated 3PL capabilities but with a more enterprise, multi-industry focus.
Emerging players
- Shippigo: India-based logistics and delivery services company acquired by Emiza in July 2022. Now part of Emiza but historically a comparable peer in e-commerce fulfillment for SMEs and D2C sellers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Emiza social profiles
Digital presenceEmiza financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emiza leadership team
Management profileNumber of profiles
Profiles3 records
Emiza subsidiaries and ownership
Company hierarchySubsidiaries1 record
Emiza funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emiza M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emiza
What does Emiza do?
Emiza provides tech-enabled third-party logistics (3PL) services for e-commerce and D2C brands, including warehousing, inventory management, order processing, quality control, packaging, multi-courier shipping integration, COD remittance, last-mile delivery, and reverse logistics. Operations are delivered through a network of 24+ fulfillment centers across 12 Indian cities, supported by a proprietary platform with API integrations, real-time tracking, and intelligent order routing.
Is Emiza a public or private company?
Emiza is a private company. It is classified as venture growth investor backed and is currently operating.
When was Emiza founded?
Emiza was founded in 2015. It employs 51 to 100 people.
Where is Emiza based?
Emiza is headquartered in Mumbai, India, in the Asia region.
How does Emiza make money?
Four revenue lines are on record. Warehousing and Fulfillment Services are the primary driver. The others are shipping and Logistics Services, technology Platform Services and COD Remittance Services.
Who are Emiza's main competitors?
Direct peers on record are Delhivery, Shiprocket, Ecom Express, Xpressbees and Shadowfax. Broad incumbents are Blue Dart, DTDC, Mahindra Logistics and TVS Supply Chain Solutions. Shippigo is listed as an emerging player.
Does Emiza have an API?
Yes. Emiza offers an automated shipping panel integrated with courier partners, enabling API-based shipment booking and order management. Users can push shipment information through Emiza's Application Program Interface (API) integrated by the User and/or through platforms integrated with Emiza. The platform provides automated AWB number generation, shipping label generation, order tracking, and COD management through API connectivity. Developer documentation is at www.emizainc.com/integration.
What industry is Emiza in?
Emiza's product category is Third-Party Logistics (3PL) and E-commerce Fulfillment Services. Its primary akta.pro industry code is TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns), with a secondary code of CRAFAMAA, Third-Party Logistics (3PL) Fulfillment Providers. Its NAICS code is 488510 and its SIC code is 4731.