Aunt Bertha
Findhelp (formerly Aunt Bertha) is a Public Benefit Corporation that operates one of the largest U.S. social care coordination networks, serving 825+ healthcare providers, payers, government agencies, schools, and employers with a B2B SaaS platform for SDoH referrals, benefits enrollment, case management, and social goods fulfillment.
- Company typePrivate
- Founded2010
- HeadquartersAustin, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Aunt Bertha does
Aunt Bertha, operating as Findhelp, is a privately-held Public Benefit Corporation founded in 2010 and headquartered in Austin, Texas, that operates one of the largest social care coordination networks in the United States. The company provides a B2B SaaS platform that connects healthcare providers, payers, government agencies, K-12 school districts, employers, United Way and 211 organizations, and community-based organizations to address social determinants of health (SDoH). The platform supports social needs screening, closed-loop referrals, benefits eligibility determination and enrollment, case management, and a marketplace for direct delivery of social goods and services such as transportation, meals, diapers, and car seats. The company reincorporated as a Public Benefit Corporation and rebranded from Aunt Bertha to Findhelp.
The Findhelp platform is built around a network of 970,000+ program locations spanning all 50 states, serving 70 million+ platform users and processing 325,000+ referrals per month across 825+ customer organizations. Core product capabilities include closed-loop referral tracking, reporting and analytics, and flexible network configuration. The company has developed or operates several sub-brands — Kiip for case management, SchoolCare for K-12 student health records, Uno Health for benefits enrollment, and Resource Connect for healthcare referral workflows — each powered by the Findhelp platform. Named customers include NYC Health + Hospitals, Arkansas Children's Hospital, and Austin Public Health; the company claims 60% of health systems in America use its platform and was named Best in KLAS for SDoH Networks in 2026.
The company operates on a subscription-based enterprise SaaS model with quote-based annual pricing segmented across six customer verticals. Distribution is primarily through consultative direct enterprise field sales targeting large health systems and government agencies, supplemented by self-service onboarding for community-based organizations to join the network at no cost. The company has raised approximately $49 million in disclosed funding across multiple rounds since 2012, with the largest being a $27 million round in June 2021 led by Warburg Pincus and Techstars, with participation from Pershing Square Capital Management.
Aunt Bertha firmographics
Firmographics- Name
- Aunt Bertha
- Legal name
- Findhelp, a Public Benefit Corporation
- Website
- https://company.auntbertha.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Findhelp (formerly Aunt Bertha) is a Public Benefit Corporation that operates one of the largest U.S. social care coordination networks, serving 825+ healthcare providers, payers, government agencies, schools, and employers with a B2B SaaS platform for SDoH referrals, benefits enrollment, case management, and social goods fulfillment.
- Ownership category
- akta.pro rank
Aunt Bertha industry classification
Industry- Product category
- Social Care Coordination Software
- NAICS
- Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)
- akta.pro secondary industries
- Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Care Management & Population Health Program Administration (HLAEALAG)
Keywords
Where Aunt Bertha is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Markets served
Aunt Bertha business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Platform/SaaS Subscription: Findhelp operates as a B2B SaaS platform offering subscription-based access to its social care technology platform. Pricing is segmented by customer type (healthcare providers, payers, governments, employers, education) with quote-based pricing for enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Healthcare Providers - For providers ranging from community health centers to large, multisite systems |
| Subscription | Annual | Healthcare Payers - For all types of payers including Medicaid, Medicare Advantage, and commercial plans |
| Subscription | Annual | State Governments - For agencies across state government with options tailored by department and function |
| Subscription | Annual | County Governments - For counties of all sizes from community-focused to broad regional operations |
| Subscription | Annual | K-12 School Districts - For districts of all sizes from fewer than 5,000 to more than 45,000 students |
| Subscription | Annual | United Way & 211 - For local, regional, and statewide United Way and 211 organizations |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels10 records
Aunt Bertha product offering
Product offeringCore offering
Aunt Bertha (operating as Findhelp) provides a B2B social care coordination SaaS platform that enables healthcare providers, payers, governments, employers, and educators to screen individuals for social needs, make closed-loop referrals to community programs, enroll clients in government benefits, and order social goods and services for direct delivery. The platform is built on the nation's largest social care network of 970,000+ program locations and supports integrations with existing health IT systems.
Product overview
Findhelp is a unified social care platform built around its core platform and the nation's largest social care network (The Findhelp Network). The platform offers closed-loop referral management, reporting and analytics, and case management capabilities (via Kiip). Add-on modules include Benefits Enrollment for eligibility and redetermination, Social Care Fulfillment for ordering goods and services, Flexible Networks for custom network configuration, and Integrations for connecting to existing systems of record. The architecture combines the core Findhelp Platform with specialized modules that work together to enable comprehensive SDoH programs.
Differentiator
Problem solved
Functional benefit
Brands
- Kiip: Case management solution for managing community program clients for free.
- SchoolCare
- Uno Health
- Resource Connect
Products and services
- Findhelp Platform
Quantifiable outcome
- 60% of health systems in America use Findhelp
- +2 more outcomes
Companies that use Aunt Bertha
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles6 records
Aunt Bertha technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Aunt Bertha partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- KiipcoreKiip provides case management capabilities integrated with the Findhelp platform. The Kiip Case Management product allows community-based organizations to manage their program clients for free. Kiip is operated as a product powered by Findhelp, representing a core integrated product within the platform ecosystem.
- Integration PartnerscoreFindhelp offers integrations with popular applications and existing health IT systems. The company provides easy integration capabilities with systems of record and workflows, enabling customers to manage social care within their existing technology environments.
- Social Care Fulfillment VendorscoreFindhelp operates a marketplace with fulfillment vendors who provide social goods and services. These vendors enable direct delivery of essential items from transportation and meals to diapers and car seats through the Findhelp platform.
- Community-Based Organizations (CBOs)coreCBOs join the Findhelp network to receive referrals and manage their programs. The company offers free tools for CBOs including program claiming, listing management, and training to enable participation in the social care network.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Aunt Bertha competitors and assessment
Company assessmentEmerging players
- Pyx Health: Pyx Health provides a social health platform that combines AI-driven outreach, SDoH screening, and resource connection for Medicaid and Medicare populations — an emerging niche player overlapping with Findhelp's payer segment.
- Papa: Papa connects older adults and families with 'Papa Pals' for companionship and social support, often through health plan partnerships — an emerging player addressing SDoH needs through a service-delivery model that can complement or compete with Findhelp's payer offerings.
Broad incumbents
- WellSky: WellSky offers care coordination and population health software across post-acute, behavioral health, and human services — an established, broader portfolio player that overlaps with Findhelp's government and care coordination use cases.
- Epic Systems: Epic is the dominant EHR vendor and increasingly embeds SDoH screening and community resource referral features (e.g., Cheers, social history) into its core platform, representing a broad incumbent that could subsume portions of Findhelp's workflow.
Direct peers
- Social Solutions: Social Solutions (Apricot, ETO) provides case management and outcomes tracking for human services nonprofits and government agencies — overlapping with Findhelp's CBO/government workflows and Kiip case management offering.
- Eccovia (CareDirector): Eccovia's CareDirector platform provides case management and care coordination software for health and human services agencies, overlapping with Findhelp's government and care management capabilities.
- Unite Us: Unite Us operates an end-to-end social care coordination platform with closed-loop referrals, a national network of CBOs, and payer/government customers — the closest and most direct competitor to Findhelp in SDoH infrastructure.
- Healthify: Healthify provides SDoH screening, referral, and analytics tooling to health plans and providers, with a curated network of community-based organizations — directly overlapping Findhelp's core provider/payer use cases.
- NowPow (Unite Us): NowPow is a SDoH resource directory and closed-loop referral platform acquired by Unite Us; it competes head-to-head with Findhelp's network and referral features across health systems and CBOs.
- CharityTracker: CharityTracker offers closed-loop referral and case management software to churches, nonprofits, and community coalitions — competing for the same CBO-side case management workflow that Findhelp addresses via Kiip.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Aunt Bertha social profiles
Digital presenceAunt Bertha financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aunt Bertha leadership team
Management profileNumber of profiles
Aunt Bertha funding detail
Funding detailFunding overview
Funding rounds15 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aunt Bertha M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aunt Bertha
What does Aunt Bertha do?
Aunt Bertha (operating as Findhelp) provides a B2B social care coordination SaaS platform that enables healthcare providers, payers, governments, employers, and educators to screen individuals for social needs, make closed-loop referrals to community programs, enroll clients in government benefits, and order social goods and services for direct delivery. The platform is built on the nation's largest social care network of 970,000+ program locations and supports integrations with existing health IT systems.
Is Aunt Bertha a public or private company?
Aunt Bertha is a private company. It is classified as venture growth investor backed and is currently operating.
When was Aunt Bertha founded?
Aunt Bertha was founded in 2010. It employs 101 to 250 people.
Where is Aunt Bertha based?
Aunt Bertha is headquartered in Austin, United States, in the North America region.
How does Aunt Bertha make money?
One revenue line is on record: platform/SaaS Subscription.
Who are Aunt Bertha's main competitors?
Emerging players on record are Pyx Health and Papa. Broad incumbents are WellSky and Epic Systems. Direct peers are Social Solutions, Eccovia (CareDirector), Unite Us, Healthify, NowPow (Unite Us) and CharityTracker.
Does Aunt Bertha have an API?
No public API is recorded for Aunt Bertha.
What industry is Aunt Bertha in?
Aunt Bertha's product category is Social Care Coordination Software. Its primary akta.pro industry code is HSABAIAB, Care Navigation & Service Coordination (Medical, Social, Community), with a secondary code of HSABAIAM, Home & Community-Based Services (HCBS) Coordination & Case Management. Its NAICS code is 6241 and its SIC code is 8300.