What ViBe Saúde does

ViBe Saúde is a Brazilian digital health company founded in 2016 and headquartered in São Paulo that delivers an AI-powered mental health platform targeted at corporate clients. Its flagship product is Vivi, a conversational AI assistant available 24/7 via WhatsApp that applies validated psychological instruments (COPSOQ II-Br, DASS-21, HSE-IT), delivers CBT-based emotional support in 6-week care cycles, classifies employees by psychosocial risk level, and produces monthly reports aligned with NR-1, Brazil's labor regulation requiring psychosocial risk assessment ahead of government audits beginning May 2026. Customer segments include large corporate enterprises (primary), health operators, insurance brokers, and HR consultancies.

The platform is built on three proprietary technology components: a Clinical Safety Engine that audits every Vivi message before delivery under medical supervision, a Clinical Reasoning Engine that sequences anamnesis questions to infer root causes, and an Emotional Data Platform that aggregates anonymized workforce mental health indicators. Distribution is WhatsApp-native with 48-hour implementation and no app installation required, and the company maintains full LGPD compliance with anonymization prior to any third-party processing through OpenAI and Twilio.

Revenue is generated primarily through B2B SaaS subscriptions tied to NR-1 compliance, supplemented by white-label licensing that allows health operators and large enterprises to rebrand Vivi under their own identity. Pricing is quote-based with no public disclosure, and the company offers free diagnostic assessments to qualify enterprise prospects. ViBe Saúde has disclosed serving 40,000+ users, exchanging 1.5 million messages, achieving an 83% user satisfaction rate, and a 20.5% monthly active engagement among client employees. The company has raised $12.5M in disclosed funding from Webrock Ventures across 2020, and leadership comprises CEO and co-founder Ian Bonde, COO and co-founder Ricardo Joseph, and VP and co-founder Jian Zhao.

Name

ViBe Saúde

Legal name

Vibe Saúde

Website

https://vibesaude.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

ViBe Saúde is a Brazilian AI-powered corporate mental health platform that helps enterprises comply with NR-1 psychosocial risk regulations through its WhatsApp-based Vivi assistant, applying validated instruments like COPSOQ II-Br to deliver scalable emotional support and audit-ready compliance reporting.

Ownership category

akta.pro rank

Product category

Corporate Mental Health Software

NAICS

Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI)

akta.pro secondary industries

Therapeutic Companion Apps (Drug-Device-Digital Combination) (HLACANAH), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD)

Keywords

• Corporate mental health
• AI health assistant
• NR-1 compliance
• COPSOQ II-Br
• Psychosocial risk assessment

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - NR-1 Compliance: Recurring subscription model for AI-powered COPSOQ II-Br application and compliance reporting for NR-1. Includes monthly reports, risk classification, and ongoing AI support for employees.
2. White-label Licensing: White-label partnership model where partners (health operators, large enterprises) rebrand and resell the Vivi AI solution under their own brand identity.
3. AI Emotional Support Service: Continuous AI-based emotional support service delivered via WhatsApp with clinical supervision, billed as part of the monthly subscription.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

ViBe Saúde is a Brazilian digital health platform that sells AI-powered mental health solutions to corporate clients, centered on its AI assistant Vivi. Delivered entirely via WhatsApp, Vivi applies validated psychological instruments (COPSOQ II-Br, DASS-21, HSE-IT), provides 24/7 emotional support using CBT techniques, classifies employees by psychosocial risk level, and generates automated compliance reports for Brazil's NR-1 labor regulation.

Product overview

Vibe Saúde is a corporate mental health platform built around its AI assistant Vivi, deployed on WhatsApp for enterprise-wide accessibility. The product portfolio consists of two integrated core offerings: the NR-1 Compliance Solution for regulatory psychosocial risk assessment using COPSOQ II-Br and HSE-IT instruments, and the Mental Health Assistant (Vivi) for continuous 24/7 emotional support. These are supported by proprietary AI technology components including the Clinical Safety Engine (message auditing), Clinical Reasoning Engine (anamnesis guidance), and Emotional Data Platform (aggregated analytics). The platform is 100% digital with no app installation required, functioning entirely through WhatsApp.

Differentiator

Problem solved

Functional benefit

Brands

• Vivi: AI assistant for mental health support, available 24/7 via WhatsApp, applying COPSOQ II-Br questionnaire and providing emotional support to corporate employees.

Products and services

• Vivi - AI Mental Health Assistant

Quantifiable outcome

• 30% reduction in absenteeism related to mental health issues
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature4 records

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Calm Business: Corporate arm of the Calm meditation and mental wellness app, sold into employer benefits programs. Comparable on enterprise wellness distribution and digital-first mental health delivery, though heavier on content than assessment.
• Spring Health: Mental health benefits platform for employers and health plans with assessment-driven care routing. Comparable on employer-led GTM, outcomes-based positioning, and integration of digital tools with human providers.
• Talkspace: Public telehealth mental health platform serving enterprises, insurers, and direct consumers. Comparable as a scaled mental health platform using technology to deliver therapy and assessments, though operating primarily in US/global markets.
• Modern Health: Global employer mental health platform combining coaching, therapy, and digital self-serve tools. Comparable in targeting HR/benefits buyers, blending AI-driven and human-delivered care, and selling into large enterprises.
• Headspace Health: Mental health platform formed via Headspace–Ginger merger, serving employers, health plans, and consumers. Comparable on B2B employer wellness distribution, content + coaching/therapy model, and large-scale consumer mental health brand.
• Conexa Saúde: Major Brazilian telehealth platform that has expanded into mental health and corporate wellness. Comparable as a broader Brazilian digital health player targeting the same enterprise and health-plan channels with an overlapping but wider portfolio.

Direct peers

• Vittude: Brazilian B2B mental health platform providing online therapy and corporate wellness programs. Closely comparable on geography, customer segment (HR/benefits buyers), and core offering (digital mental health support for employees).
• Zenklub: Brazilian corporate mental health platform offering online therapy, coaching, and wellbeing content to enterprise clients. Directly comparable in target customer (large Brazilian corporates), distribution (B2B benefits/wellness), and product category (digital mental health).
• Wysa: AI-driven mental health chatbot for employers and health plans, combining conversational AI with clinical escalation. Comparable on AI-first mental health delivery, enterprise/insurer distribution, and focus on evidence-based protocols.

Emerging players

• Wellbe: Brazilian corporate wellness and mental health platform targeting HR teams. Comparable on geography and B2B HR-led GTM, though typically narrower in scope than ViBe's NR-1 compliance positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ViBe Saúde