Fabric Health

Name

Fabric Health

Legal name

Fabric Health Inc.

Website

https://fabrichealth.org

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Member Engagement and Benefits Enrollment Services

NAICS

Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Population Health Outreach, Preventive Care & Screening Virtual Programs (Payer-Sponsored) (HLALACAL)

Keywords

• Medicaid enrollment services
• Healthcare member engagement
• Community health outreach
• Benefits enrollment assistance
• SDoH screening services

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Health Plan Partnerships: Fabric Health partners with health plans (MCOs) to engage and retain Medicaid members. Health plans pay for outreach services that help grow and retain members, complete HRAs and SDoH questionnaires, update contact info, close care gaps, and drive quality improvements.
2. Government Contract Services: Partnerships with government agencies to support constituents with public benefit applications and renewals, including Medicaid and other social services.
3. Health Provider Partnerships: Working with health providers to grow and retain insured patients, increase compensated care, and improve appointment completion rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Fabric Health helps lower-income families get, understand, and use public benefits by deploying community health workers into laundromats and engaging them through an SMS/text-based platform to support Medicaid enrollment and renewal, LIHEAP, SNAP applications, preventive care scheduling, and SDoH/HRA data capture. The company sells these community engagement and benefits enrollment services on a contracted basis to health plans (MCOs), health providers, utilities, and government agencies, and has begun layering in virtual care through the acquired MeMD telehealth platform.

Product overview

Fabric Health operates as a single unified platform focused on helping busy families get, understand, and use benefits. The core offering consists of a benefits enrollment platform that combines in-person community outreach at laundromats with digital text-based engagement. The company has expanded through the acquisition of MeMD's telehealth platform to offer virtual care services, moving beyond its initial community engagement model into comprehensive virtual care delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Fabric Health Benefits Enrollment Platform A community engagement and benefits enrollment service that helps underserved families access Medicaid, SNAP, LIHEAP, and other public benefits through in-person outreach at laundromats and digital text-based communication. Sold to health plans, providers, utilities, and government agencies.
• MeMD Telehealth Platform Telehealth platform acquired from Walmart that provides virtual care offerings, enabling Fabric Health to expand beyond its community engagement model into virtual care delivery.
• Text/SMS Outreach Service Text-based communication service enabling Fabric Health to reach families, send reminders, collect information, and provide ongoing support for benefits enrollment and healthcare scheduling. Recipients may opt out by replying STOP.

Quantifiable outcome

• 8X more effective than legacy outreach
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and major.

• CareFirst BlueCross BlueShieldcoreStrategic or Co-development Partner · 1 March 2024Partnership announced March 2024 to help individuals and families access healthcare benefits through Fabric Health's laundromat-based outreach model.
• Maryland MCO AlliancemajorStrategic or Co-development Partner · 1 March 2024Partnership with Maryland Medicaid managed care organizations to improve member outreach and engagement for public benefits.
• UPMC Health PlancoreStrategic or Co-development Partner · 27 March 2023Partnership with UPMC Health Plan to engage members and provide healthcare navigation services through Fabric's community-based model.
• Jefferson Health PlanscoreStrategic or Co-development PartnerJefferson Health Plans President and CEO Denise Napier stated: 'By meeting people where they are, in the time they have, Fabric Health is able to support the health and wellbeing of the Medicaid population.' Partnership focuses on member engagement, retention, and healthcare navigation.
• Commonwealth of PennsylvaniacoreStrategic or Co-development PartnerFabric Health works with the Commonwealth of Pennsylvania on innovative healthcare delivery models. Featured in Shapiro Administration efforts to improve maternal health and public assistance access. The company helped with Medicaid redetermination outreach.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• GroundGame Health: GroundGame Health partners with health plans to address social determinants through community-based outreach, similar to Fabric's model. It is a close peer in the payer-sponsored community health engagement space.
• Cityblock Health: Cityblock provides integrated medical, behavioral, and social care to Medicaid and dually eligible populations. It shares Fabric's focus on Medicaid beneficiaries and community-based engagement, but delivers clinical care services rather than benefits navigation.
• WelbeHealth: WelbeHealth provides PACE (Program of All-Inclusive Care for the Elderly) services to frail seniors, combining clinical care with social support. It overlaps with Fabric's Medicaid/dual-eligible engagement model, particularly for senior populations.
• Sesame Care: Sesame operates a direct-to-consumer telehealth marketplace acquired through Fabric's MeMD deal. It represents the telehealth/virtual care competitive set that Fabric has entered via its MeMD acquisition.
• Wheel: Wheel provides virtual care infrastructure and telehealth clinician staffing, serving health plans and digital health companies. It is adjacent to MeMD's telehealth platform business and represents the broader virtual care enablement space Fabric has entered.
• Socially Determined: Socially Determined delivers social risk analytics and SDoH insights to health plans and government agencies. It addresses the same Medicaid/payer demand for measurable social risk reduction as Fabric, but through data analytics rather than direct community outreach.

Direct peers

• Findhelp (formerly Aunt Bertha): Findhelp operates a social services referral and benefits enrollment platform connecting people to Medicaid, SNAP, and other public programs. Like Fabric, it focuses on helping underserved populations access benefits, but does so primarily through a digital directory rather than in-person laundromat outreach.
• Unite Us: Unite Us is a social care coordination platform that connects health and social service providers, with strong Medicaid and government contracts. It overlaps with Fabric's payer- and government-sponsored benefits navigation work, though it focuses on closed-loop referrals rather than physical community outreach.
• Healthify (Waystar): Healthify (acquired by Waystar) builds SDoH and benefits enrollment platforms used by health plans and providers to address social needs. It is a direct competitor to Fabric's payer-sponsored population health outreach offering.

Others

• Alto Pharmacy: While primarily a pharmacy delivery service, Alto serves Medicaid and underserved populations with a community-embedded service model. It represents adjacent players serving similar vulnerable populations through innovative distribution approaches.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fabric Health