What Wheel does

Wheel (Wheel Health, Inc.) is a healthcare technology company founded in 2018 in Austin, Texas, that provides white-label, enterprise-grade virtual care infrastructure to digital health companies, pharma and life sciences firms, health plans, retailers, and AI health companies. The company operates a 50-state independent clinician network (Wheel Provider Group) plus a separate clinical governance body (Wheel Medical Group), and embeds these clinical operations inside partner brands rather than building a direct-to-consumer brand of its own.

The core technology is Wheel Horizon, a modular, API-first, HIPAA/SOC 2/HITRUST-aligned care enablement platform that combines patient intake, scheduling, synchronous and asynchronous visit modalities, integrated EMR workflows, remote patient monitoring, and a library of 70+ evidence-based care programs. In February 2026, Wheel expanded Horizon with an AI-Native Clinical Action Layer that ingests context from LLM chat histories, personal health records, lab results, and wearable data, and orchestrates downstream clinical actions (prescriptions, lab orders, referrals, follow-ups). The company also launched WheelX, an enterprise exchange that distributes AI-native health experiences from third-party builders to enterprise healthcare buyers under a shared revenue model.

Wheel monetizes across multiple streams: enterprise platform licensing (B2B SaaS with quote-based, multi-year contracts), managed clinical services through the Wheel Provider Group, white-label/OEM embedded care for brands such as Amazon Clinic, GoodRx Care, and Walmart Better Care Services, per-visit clinical delivery billing, and WheelX front-end licensing with revenue share. Pricing is not publicly disclosed; customers engage via "Contact Sales" and "Request a demo" CTAs. Through 2022, the company raised approximately $216M across four funding rounds led by Lightspeed Venture Partners, Tiger Global, CRV, and Tusk Ventures, with a Series C of $150M in January 2022.

Name

Wheel

Legal name

Wheel Health, Inc.

Website

https://wheel.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

251–500 employees

Short description

Wheel provides white-label virtual care infrastructure — a 50-state clinician network, AI-powered Wheel Horizon platform, and 70+ care programs — embedded inside Fortune 50 brands across digital health, pharma, retail, and AI health.

Ownership category

akta.pro rank

Product category

Virtual Care Platform

NAICS

Home Health Care Services (62161), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

akta.pro secondary industries

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Virtual care platform
• Telehealth infrastructure
• Clinician network services
• White-label telehealth
• Care enablement platform

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Platform Licensing (B2B SaaS): Wheel sells its Horizon virtual care platform and clinical operations to enterprise clients (digital health, pharma, health plans, retailers, AI health) via quote-based sales. Recurring platform licensing with white-label or co-branded deployment.
2. Clinical Services / Managed Services: Wheel monetizes its nationwide clinician network and clinical operations on a managed services basis — delivering care on behalf of clients through the Wheel Provider Group and Wheel Medical Group.
3. WheelX Exchange / AI Health Distribution: WheelX operates a shared success model with front-end licensing and revenue share with AI-native builders distributed via the enterprise exchange to healthcare buyers.
4. White-Label / OEM Embedded Care: Wheel provides white-labeled care delivery infrastructure to brands like Amazon Clinic, GoodRx Care, Walmart Better Care Services, Best Buy, and Owlet — embedding its clinical services into partner-branded experiences.
5. Per-Visit / Usage-Based Clinical Delivery: Wheel's clinicians are paid per patient visit (or by the hour in some cases), and Wheel in turn monetizes clinical delivery on a per-visit basis with client partners.

Pricing tiers

Go-to-market motion6 records

Distribution channels6 records

Marketing channels11 records

Core offering

Wheel provides a white-label, API-first virtual care enablement platform (Wheel Horizon) that combines a 50-state independent clinician network, integrated clinical operations, an AI-powered Clinical Action Layer, 70+ evidence-based care programs, and connected services (labs, pharmacy, insurance, payments) to power enterprise telehealth programs. The platform is sold to digital health companies, pharma and life sciences firms, health plans, retailers, and AI health companies on a quote-based, multi-year subscription basis, with clinical delivery available as a managed service.

Product overview

Wheel operates a platform-plus-modules architecture anchored by Wheel Horizon, its core virtual care platform that combines technology, services, and the Wheel Provider Group clinician network. The Wheel Medical Group provides clinical oversight across all programs. On top of Horizon, Wheel offers a portfolio of care program modules — Weight Management, Menopause Care, Sexual Health, Convenience Care, Urgent Care, Condition Care, Custom Care, and Behavioral Health — that enterprises can deploy to address specific patient populations. Wheel Clinic is the direct-to-consumer surface for these programs, while WheelX, the newest addition, is an enterprise exchange that extends Horizon with an AI-Native Clinical Action Layer, ingesting context from LLM chat histories, PHRs, lab results, and wearables to orchestrate multi-step clinical actions across the care journey.

Differentiator

Problem solved

Functional benefit

Brands

• Wheel Horizon: Wheel Horizon™ is the company's AI-powered virtual care platform providing end-to-end telehealth infrastructure including care enablement, integrated clinical operations, and data/insights.
• WheelX
• Wheel Provider Group

Products and services

• Wheel Horizon Platform Wheel's core virtual care enablement platform that combines technology, a nationwide clinician network, integrated clinical operations, and evidence-based care programs to power enterprise telehealth programs across synchronous and asynchronous care. Supports intake, scheduling, visit modalities, patient messaging, remote monitoring, EMR workflows, and real-time dashboards.
• WheelX Enterprise AI Health Exchange An enterprise exchange connecting AI-native health builders with enterprise healthcare buyers across pharma, digital health, retail, and employer segments. Operates on a shared success model with front-end licensing and revenue share, built on the Horizon platform, and extends Horizon with an AI-Native Clinical Action Layer.
• Wheel Clinic Wheel's direct-to-consumer virtual care service, providing patients with on-demand access to clinicians across a range of care programs delivered through the Wheel platform.
• Weight Management Program A virtual care program for weight management delivered through the Wheel Horizon platform, combining clinician visits with integrated pharmacy and lab services, including GLP-1 access through partner pharmacies.
• Menopause Care Program A virtual care program for menopause symptom management, providing specialized clinician support and treatment options via the Wheel platform. Powers Kenvue's Versalie direct-to-consumer menopause platform.
• Convenience Care Program A virtual care program for low-acuity, on-demand health needs, providing quick access to clinicians for common conditions such as birth control refills, UTIs, and other convenience care needs.
• Urgent Care Program A virtual care program for urgent but non-emergency health concerns, providing timely clinician access for acute conditions.
• Condition Care Program A virtual care program for ongoing management of chronic and acute conditions, providing longitudinal clinician relationships and care plans.
• Behavioral Health Program A virtual care program for mental and behavioral health, integrating with Talkspace to connect patients with mental health professionals alongside Wheel's clinician network. Addresses mental and physical health needs holistically.
• Prescription Digital Therapeutics Program A virtual care program supporting prescription digital therapeutics, powering products such as Otsuka/Click Therapeutics' Rejoyn for major depressive disorder (MDD) delivered via smartphone with Wheel's virtual care infrastructure.

Quantifiable outcome

• 7+ million patient visits delivered (homepage); 7.5 million patient visits with 21 million patient messages (expand services page)
• +10 more outcomes

Named customers14 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability10 records

Feature10 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• b.well Connected HealthflagshipStrategic or Co-development Partner · 18 May 2026Strategic partnership to create AI-native virtual care infrastructure by integrating b.well's consumer health data platform with Wheel's Horizon™ platform for clinical delivery and nationwide clinician operations. Combined offering addresses the 'Action Gap' in virtual care where health data fails to translate into actual clinical visits, prescriptions, or follow-ups. Initial availability is expected through Wheel Clinic featured in Walmart's Better Care Services marketplace.
• WalmartflagshipChannel Partner/ Reseller/ Distributor · 16 April 2026Wheel is one of five third-party providers on Walmart's Better Care Services digital health platform. Walmart expanded the platform in April 2026 to include weight management support for customers using or exploring GLP-1 therapies, with Wheel delivering virtual care, nutrition services, and pharmacy access across Walmart's nearly 4,600 pharmacy locations nationwide.
• Digital Medicine Society (DiMe)coreStrategic or Co-development Partner · 16 April 2026Wheel is a founding partner of DiMe's 'Optimizing Direct-to-Patient (DTP) Strategies for Pharma' initiative, alongside PHIL Inc., Welldoc, Ypsomed, and other digital health and pharma companies. The initiative develops operational, regulatory, and evidence-based foundations for scaling direct-to-patient healthcare models responsibly.
• Amazon Pharmacy (Amazon)flagshipStrategic or Co-development Partner · 9 January 2026Wheel and Amazon Pharmacy announced an integrated medication fulfillment and delivery solution (June 2025). Amazon Pharmacy now offers Wegovy with collaborations including Wheel, WeightWatchers, and 9amHealth. Wheel also powers Amazon Clinic nationwide for common conditions like acne, hair loss, and migraines.
• WeightWatchersminorStrategic or Co-development Partner · 9 January 2026WeightWatchers is collaborating with Amazon Pharmacy alongside Wheel and 9amHealth to expand access to Wegovy (oral GLP-1) weight-loss pill for cash-paying consumers.
• 9amHealthminorStrategic or Co-development Partner · 9 January 20269amHealth is collaborating with Amazon Pharmacy alongside Wheel and WeightWatchers to expand access to Wegovy (oral GLP-1) weight-loss pill for cash-paying consumers.
• Novo Nordisk (Wegovy)coreGTM or Marketing Partner · 9 January 2026Amazon Pharmacy (with Wheel) is offering Novo Nordisk's FDA-approved Wegovy weight-loss pill for cash-paying consumers ($149/month) and as little as $25 for eligible commercially insured customers, leveraging Wheel among the telehealth collaborators.
• HumacoreStrategic or Co-development Partner · 16 January 2025Huma and Wheel partnered to deliver a Direct-to-Consumer Platform-as-a-Service for pharma and life sciences. The collaboration combines Huma's remote patient monitoring with Wheel's virtual care infrastructure, enabling customers to launch comprehensive, consumer-ready virtual care programs more efficiently for pharma commercialization.
• OwletminorStrategic or Co-development Partner · 25 April 2024Owlet tapped Wheel to bring its infant monitoring device (FDA-cleared BabySat pulse oximeter) to parents through telehealth, providing rapid access to telehealth prescription in as few as four hours through the Wheel-powered telehealth service.
• Health GorillacoreTechnology or Integration · 12 March 2024Health Gorilla joined Wheel's virtual care ecosystem to extend diagnostic ordering. Through the partnership, customers using the Wheel platform can access lab ordering services from Health Gorilla, reducing complexity and improving operational flexibility.
• Cost Plus Drugs (Mark Cuban Cost Plus Drug Company)coreTechnology or Integration · 10 March 2024Cost Plus Drugs joined Wheel's virtual care ecosystem in March 2024 to provide home delivery pharmacy services to Wheel platform customers, enhancing medication access for virtual care patients.
• TalkspacecoreStrategic or Co-development Partner · 21 February 2024Talkspace & Wheel partnered for holistic virtual healthcare addressing mental and physical needs. The partnership provides Talkspace and Wheel clients — including payers, life sciences companies, and more — with a single solution to more effectively screen for and support patients. Talkspace also joined Wheel's virtual care ecosystem in March 2024.
• Best BuyminorChannel Partner/ Reseller/ Distributor · 9 October 2023Best Buy carries continuous glucose monitoring devices that require a prescription through a partnership with Wheel, opening the door to future healthcare product offerings ordered by physicians for patients.
• Amazon ClinicflagshipChannel Partner/ Reseller/ Distributor · 1 August 2023Amazon rolled out its virtual health clinic nationwide with Wheel in August 2023, helping patients connect with telemedicine providers for common conditions like acne, hair loss, and migraines.
• GoodRx (Acquisition)flagshipStrategic or Co-development Partner · 11 November 2022Wheel acquired GoodRx Care's backend virtual care technology in November 2022 for $20 million, strengthening Wheel's virtual-first care platform. Wheel had previously powered GoodRx Care's technology and clinicians for several years.

Scale indicators13 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Included Health: Included Health (formed via Doctor On Demand + Grand Rounds combination) offers virtual primary care, behavioral health, and care navigation for employers and health plans. Comparable to Wheel in virtual care delivery but with a broader navigation/advocacy layer that Wheel does not directly replicate.
• Evolent Health: Evolent partners with health plans to deliver specialty care management, including virtual care enablement and chronic condition programs. Comparable to Wheel's health plan segment (cited 5M visits delivered) and chronic condition management offerings.
• Accolade: Accolade provides care navigation, advocacy, and virtual primary care to employers and health plans. Comparable to Wheel in the employer-sponsored care space, particularly adjacent to Wheel's navigation and digital front door capabilities.

Emerging players

• Maven Clinic: Maven Clinic operates a virtual care platform focused on women's and family health — directly comparable to Wheel's menopause and women's hormonal wellness programs (e.g., Versalie for Kenvue). Both serve enterprise clients and integrate with pharma and employer channels.
• Cerebral: Cerebral provides virtual mental health and behavioral health services. Compares to Wheel's Behavioral Health Program (integrated with Talkspace) as a competitor for mental health virtual care demand and a potential partner for similar enterprise distribution.
• Sesame: Sesame is a cash-pay virtual care marketplace connecting patients with clinicians across primary care, urgent care, weight management, and specialty conditions. Compares to Wheel Clinic as a direct-to-consumer virtual care surface, though Sesame is marketplace-driven while Wheel is platform/white-label.

Direct peers

• Amwell: Amwell provides a white-label telehealth platform and clinician network for health systems, health plans, and innovators — directly competing with Wheel Horizon in the enterprise virtual care enablement category. Both monetize through platform licensing plus clinical services revenue.
• Teladoc Health: Teladoc is the largest publicly traded telehealth platform offering enterprise virtual care across many of the same conditions Wheel covers. Both sell enterprise virtual care infrastructure and clinician networks to health plans, employers, and providers, with overlapping chronic condition, behavioral health, and urgent care programs.
• Ro: Ro is a direct-to-consumer virtual care company operating across weight management (Ro Body), men's and women's health, and primary care with vertically integrated pharmacy. Like Wheel, Ro combines telehealth visits with prescription fulfillment and lab services, though primarily under its own brand rather than white-label.
• Hims & Hers Health: Hims & Hers is a direct-to-consumer virtual care platform for weight management (GLP-1), men's and women's health, dermatology, and mental health — overlapping Wheel's weight management, menopause, sexual health, and convenience care programs from the consumer side.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/wheel-health
• Xx.com/Wheel_Health
• Facebookfacebook.com/WheelHealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds5 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wheel