Tonic Health

What Tonic Health does

Tonic Health (operating as "Tonic Solutions" under prior owner R1 RCM, and now part of Luma Health following its November 2025 acquisition) is a Palo Alto-based enterprise SaaS platform that enables healthcare organizations to collect patient intake data, eConsents, patient satisfaction surveys, patient reported outcomes, risk screeners, and patient payments in real time via any device, with deep bidirectional integration into electronic health record systems. The product consists of a core Patient Intake & Check-In module plus four integrated add-on modules (eConsents, Patient Satisfaction, Patient Reported Outcomes, and Patient Screening), all built on a unified data-collection engine that includes automated real-time scoring (T-Scores, CAT), intelligent branching, and configurable alerting. The platform is fully HIPAA and 21 CFR Part 11 compliant and supports multilingual deployments.

The company sells exclusively through direct enterprise field sales to large U.S. health systems — academic medical centers, children's hospitals, integrated delivery networks, FQHCs, and government entities such as the U.S. Department of Veterans Affairs — with quote-based annual subscriptions and implementation services. Named enterprise customers include MedStar Health, Houston Methodist, Boston Children's Hospital, Ascension, NYU Langone, Stanford Health Care, Providence, Bon Secours, Emory Healthcare, Seattle Children's, Stanford Children's Health, UC Irvine Health, and Ottawa Hospital, among others. Following the November 2025 acquisition by Luma Health, the combined entity is reported to serve over 1,000 health systems and approximately 100 million patients across the U.S., UK, Canada, and the Caribbean, with deeper integration into Oracle Health EHR environments. The company has historically been privately held and backed by funding rounds including a $2.5M round in 2014 (Hearst Health Ventures, PC Squared) and a $6.4M round in 2016 (PC Squared), and was subsequently operated inside R1 RCM before being divested to Luma Health.

Name

Tonic Health

Legal name

Tonic Solutions, Inc.

Website

https://tonicforhealth.com

Company type

Private

Founded year

2010

Operating status

Acquired

Headcount range

51–100 employees

Short description

Tonic Health is an enterprise SaaS platform providing real-time mobile patient intake, eConsents, screening, satisfaction surveys, and payment collection with deep EHR integration, sold to large U.S. health systems. Now part of Luma Health, it serves 1,000+ health systems across the U.S., UK, Canada, and the Caribbean.

Ownership category

akta.pro rank

Product category

Healthcare Patient Intake Software

NAICS

Other Ambulatory Health Care Services (6219)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Therapeutic Companion Apps (Drug-Device-Digital Combination) (HLACANAH)

akta.pro secondary industries

Patient App, Adherence & Engagement for RPM Programs (HLACAFAJ), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

Keywords

• Patient intake software
• Healthcare data collection
• Electronic consent management
• Patient reported outcomes
• Healthcare SaaS platform

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Licensing / SaaS Subscription: Tonic Health operates as a SaaS platform providing patient intake, data collection, eConsents, patient satisfaction, patient reported outcomes, and payment collection services to health systems on a subscription basis

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Tonic Health provides a real-time mobile patient intake and contactless check-in platform that enables healthcare organizations to collect patient surveys, eConsents, patient-reported outcomes, screening data, and copay/balance payments from any device before or at the point of care. The platform unifies intake, consent management, screening, satisfaction measurement, and payment capture into a single HIPAA and 21 CFR Part 11 compliant SaaS solution with deep EHR integration for enterprise health systems.

Product overview

Tonic Health is a unified patient data collection and payments platform consisting of a core Patient Intake & Check-In module plus four integrated add-on modules: eConsents, Patient Satisfaction, Patient Reported Outcomes (PRO), and Patient Screening. The platform enables healthcare organizations to collect surveys, consent forms, payments, and patient-reported data from any patient on any device in real time, with deep EHR integration and automated workflow capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Intake & Check-In Real-time mobile patient intake and contactless check-in platform that enables patients to fill out surveys, sign consent forms, or make payments before or at the point of care. Supports pre-visit completion via email/text and point-of-care capture via mobile phone, tablet, or kiosk. Designed for enterprise health systems.
• eConsents

Quantifiable outcome

• 94% of patients rate their patient intake experience with Tonic as good or excellent
• +6 more outcomes

Named customers22 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature7 records

Partnerships

Two partnerships are on record, tiered flagship and former parent.

• Luma HealthflagshipOthers · 13 November 2025Tonic Health was acquired by Luma Health from R1 in November 2025. This acquisition significantly expands Luma's AI-native platform capabilities for patient intake and EHR integration. The combined entity serves over 1,000 health systems and approximately 100 million patients across the U.S., UK, Canada, and Caribbean.
• R1 RCM (Tonic Solutions)former parentOthersPrior to the Luma Health acquisition, Tonic Health was operated as Tonic Solutions, an R1 RCM company. The website legal terms state: 'This Website is operated by Tonic Solutions, an R1 RCM company.' R1 RCM sold Tonic Health to Luma Health in November 2025.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Phreesia: Phreesia is the closest direct competitor, providing patient intake, registration, payments, and surveys for ambulatory and acute care settings. Same target buyer, same workflow wedge, and similar enterprise SaaS model.
• Clearwave: Clearwave offers digital patient check-in, registration, eligibility verification, and payments for specialty practices and health systems, directly competing with Tonic's core intake wedge.
• Solutionreach: Solutionreach provides patient communication, intake, and engagement tools to healthcare practices, with overlapping intake, satisfaction survey, and reminder capabilities.
• Relatient: Relatient delivers patient outreach, intake, and scheduling via text and voice, competing directly with Tonic's contactless intake and digital pre-visit workflows.
• PatientPop (by Tebra): PatientPop (now part of Tebra) provides digital patient intake, online scheduling, and patient experience tools for practices, overlapping with Tonic on intake and PRO/satisfaction workflows.

Broad incumbents

• Luma Health: Now the parent company of Tonic Health, Luma Health provides patient engagement and access solutions. It overlaps with Tonic across intake and reminders but as a broader patient engagement suite rather than a focused intake platform.
• R1 RCM: Former parent of Tonic Solutions, R1 is a major revenue cycle management platform serving health systems with patient access and intake functionality, broader than Tonic but with overlapping workflows.

Emerging players

• HealthJoy: HealthJoy focuses on benefits navigation and virtual care, with adjacent patient intake and screening capabilities that partially overlap with Tonic's screening and PRO modules.
• Notable Health: Notable Health provides intelligent automation for patient intake, scheduling, and check-in across health systems using AI, closely aligned with Tonic's automated intake and screening thesis.
• CipherHealth: CipherHealth offers patient outreach, rounding, and post-discharge engagement, partially overlapping with Tonic's satisfaction and PRO modules within the patient engagement suite category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/tonicforhealth
• Facebookfacebook.com/lumahealth
• LinkedInlinkedin.com/company/6403362

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tonic Health