Tonic Health
Tonic Health is an enterprise SaaS platform providing real-time mobile patient intake, eConsents, screening, satisfaction surveys, and payment collection with deep EHR integration, sold to large U.S. health systems. Now part of Luma Health, it serves 1,000+ health systems across the U.S., UK, Canada, and the Caribbean.
- Company typePrivate
- Founded2010
- HeadquartersPalo Alto, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Tonic Health does
Tonic Health (operating as "Tonic Solutions" under prior owner R1 RCM, and now part of Luma Health following its November 2025 acquisition) is a Palo Alto-based enterprise SaaS platform that enables healthcare organizations to collect patient intake data, eConsents, patient satisfaction surveys, patient reported outcomes, risk screeners, and patient payments in real time via any device, with deep bidirectional integration into electronic health record systems. The product consists of a core Patient Intake & Check-In module plus four integrated add-on modules (eConsents, Patient Satisfaction, Patient Reported Outcomes, and Patient Screening), all built on a unified data-collection engine that includes automated real-time scoring (T-Scores, CAT), intelligent branching, and configurable alerting. The platform is fully HIPAA and 21 CFR Part 11 compliant and supports multilingual deployments.
The company sells exclusively through direct enterprise field sales to large U.S. health systems — academic medical centers, children's hospitals, integrated delivery networks, FQHCs, and government entities such as the U.S. Department of Veterans Affairs — with quote-based annual subscriptions and implementation services. Named enterprise customers include MedStar Health, Houston Methodist, Boston Children's Hospital, Ascension, NYU Langone, Stanford Health Care, Providence, Bon Secours, Emory Healthcare, Seattle Children's, Stanford Children's Health, UC Irvine Health, and Ottawa Hospital, among others. Following the November 2025 acquisition by Luma Health, the combined entity is reported to serve over 1,000 health systems and approximately 100 million patients across the U.S., UK, Canada, and the Caribbean, with deeper integration into Oracle Health EHR environments. The company has historically been privately held and backed by funding rounds including a $2.5M round in 2014 (Hearst Health Ventures, PC Squared) and a $6.4M round in 2016 (PC Squared), and was subsequently operated inside R1 RCM before being divested to Luma Health.
Tonic Health firmographics
Firmographics- Name
- Tonic Health
- Legal name
- Tonic Solutions, Inc.
- Website
- https://tonicforhealth.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- Tonic Health is an enterprise SaaS platform providing real-time mobile patient intake, eConsents, screening, satisfaction surveys, and payment collection with deep EHR integration, sold to large U.S. health systems. Now part of Luma Health, it serves 1,000+ health systems across the U.S., UK, Canada, and the Caribbean.
- Ownership category
- akta.pro rank
Tonic Health industry classification
Industry- Product category
- Healthcare Patient Intake Software
- NAICS
- Other Ambulatory Health Care Services (6219)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Therapeutic Companion Apps (Drug-Device-Digital Combination) (HLACANAH)
- akta.pro secondary industries
- Patient App, Adherence & Engagement for RPM Programs (HLACAFAJ), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)
Keywords
Where Tonic Health is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Markets served
Tonic Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Licensing / SaaS Subscription: Tonic Health operates as a SaaS platform providing patient intake, data collection, eConsents, patient satisfaction, patient reported outcomes, and payment collection services to health systems on a subscription basis
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise health system platform |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Tonic Health product offering
Product offeringCore offering
Tonic Health provides a real-time mobile patient intake and contactless check-in platform that enables healthcare organizations to collect patient surveys, eConsents, patient-reported outcomes, screening data, and copay/balance payments from any device before or at the point of care. The platform unifies intake, consent management, screening, satisfaction measurement, and payment capture into a single HIPAA and 21 CFR Part 11 compliant SaaS solution with deep EHR integration for enterprise health systems.
Product overview
Tonic Health is a unified patient data collection and payments platform consisting of a core Patient Intake & Check-In module plus four integrated add-on modules: eConsents, Patient Satisfaction, Patient Reported Outcomes (PRO), and Patient Screening. The platform enables healthcare organizations to collect surveys, consent forms, payments, and patient-reported data from any patient on any device in real time, with deep EHR integration and automated workflow capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Intake & Check-In Real-time mobile patient intake and contactless check-in platform that enables patients to fill out surveys, sign consent forms, or make payments before or at the point of care. Supports pre-visit completion via email/text and point-of-care capture via mobile phone, tablet, or kiosk. Designed for enterprise health systems.
- eConsents
Quantifiable outcome
- 94% of patients rate their patient intake experience with Tonic as good or excellent
- +6 more outcomes
Companies that use Tonic Health
Customer profileNamed customers22 records
Segments3 records
Ideal customer profiles3 records
Tonic Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature7 records
Tonic Health partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered flagship and former parent.
- Luma HealthflagshipTonic Health was acquired by Luma Health from R1 in November 2025. This acquisition significantly expands Luma's AI-native platform capabilities for patient intake and EHR integration. The combined entity serves over 1,000 health systems and approximately 100 million patients across the U.S., UK, Canada, and Caribbean.
- R1 RCM (Tonic Solutions)former parentPrior to the Luma Health acquisition, Tonic Health was operated as Tonic Solutions, an R1 RCM company. The website legal terms state: 'This Website is operated by Tonic Solutions, an R1 RCM company.' R1 RCM sold Tonic Health to Luma Health in November 2025.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Tonic Health competitors and assessment
Company assessmentDirect peers
- Phreesia: Phreesia is the closest direct competitor, providing patient intake, registration, payments, and surveys for ambulatory and acute care settings. Same target buyer, same workflow wedge, and similar enterprise SaaS model.
- Clearwave: Clearwave offers digital patient check-in, registration, eligibility verification, and payments for specialty practices and health systems, directly competing with Tonic's core intake wedge.
- Solutionreach: Solutionreach provides patient communication, intake, and engagement tools to healthcare practices, with overlapping intake, satisfaction survey, and reminder capabilities.
- Relatient: Relatient delivers patient outreach, intake, and scheduling via text and voice, competing directly with Tonic's contactless intake and digital pre-visit workflows.
- PatientPop (by Tebra): PatientPop (now part of Tebra) provides digital patient intake, online scheduling, and patient experience tools for practices, overlapping with Tonic on intake and PRO/satisfaction workflows.
Broad incumbents
- Luma Health: Now the parent company of Tonic Health, Luma Health provides patient engagement and access solutions. It overlaps with Tonic across intake and reminders but as a broader patient engagement suite rather than a focused intake platform.
- R1 RCM: Former parent of Tonic Solutions, R1 is a major revenue cycle management platform serving health systems with patient access and intake functionality, broader than Tonic but with overlapping workflows.
Emerging players
- HealthJoy: HealthJoy focuses on benefits navigation and virtual care, with adjacent patient intake and screening capabilities that partially overlap with Tonic's screening and PRO modules.
- Notable Health: Notable Health provides intelligent automation for patient intake, scheduling, and check-in across health systems using AI, closely aligned with Tonic's automated intake and screening thesis.
- CipherHealth: CipherHealth offers patient outreach, rounding, and post-discharge engagement, partially overlapping with Tonic's satisfaction and PRO modules within the patient engagement suite category.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Tonic Health social profiles
Digital presenceTonic Health compliance and trust
Trust signalCompliance2 records
Tonic Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tonic Health leadership team
Management profileNumber of profiles
Profiles1 record
Tonic Health funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tonic Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tonic Health
What does Tonic Health do?
Tonic Health provides a real-time mobile patient intake and contactless check-in platform that enables healthcare organizations to collect patient surveys, eConsents, patient-reported outcomes, screening data, and copay/balance payments from any device before or at the point of care. The platform unifies intake, consent management, screening, satisfaction measurement, and payment capture into a single HIPAA and 21 CFR Part 11 compliant SaaS solution with deep EHR integration for enterprise health systems.
Is Tonic Health a public or private company?
Tonic Health is a private company. It is classified as corporate owned and is currently acquired.
When was Tonic Health founded?
Tonic Health was founded in 2010. It employs 51 to 100 people.
Where is Tonic Health based?
Tonic Health is headquartered in Palo Alto, United States, in the North America region.
How does Tonic Health make money?
One revenue line is on record: platform Licensing / SaaS Subscription.
Who are Tonic Health's main competitors?
Direct peers on record are Phreesia, Clearwave, Solutionreach, Relatient and PatientPop (by Tebra). Broad incumbents are Luma Health and R1 RCM. Emerging players are HealthJoy, Notable Health and CipherHealth.
Does Tonic Health have an API?
No public API is recorded for Tonic Health.
What industry is Tonic Health in?
Tonic Health's product category is Healthcare Patient Intake Software. Its primary akta.pro industry code is HLACANAH, Therapeutic Companion Apps (Drug-Device-Digital Combination), with a secondary code of HLACAFAJ, Patient App, Adherence & Engagement for RPM Programs. Its NAICS code is 6219 and its SIC code is 8000.