Yampa
Yampa is a Paris-based agentic AI company founded in 2024 that builds and orchestrates autonomous customer-service agents for European mid-market and enterprise clients via its sovereign Y.core platform, handling voice, email, chat, WhatsApp and SMS interactions across 30+ clients.
- Company typePrivate
- Founded2024
- HeadquartersParis, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Yampa does
Yampa is a Paris-based agentic AI company founded in 2024 that builds autonomous customer-service agents for European mid-market and enterprise clients. The company's core product is Y.core, a sovereign orchestration platform for designing, deploying, operating, and governing fleets of AI agents that handle end-to-end customer interactions across voice, email, chat, WhatsApp, SMS, and custom APIs in 90+ languages. Yampa sits a thin orchestration layer on top of third-party foundation models (OpenAI, Anthropic, Mistral) and differentiates through native integrations with 18+ enterprise tools (Zendesk, Salesforce, ServiceNow, Genesys, Twilio, Shopify, WhatsApp Business, GLPI, Odoo, etc.), EU-hosted GDPR/SOC 2-ready infrastructure, and built-in guardrails, versioning, observability, and anomaly flagging. Eleven specialized agent modules address customer service, technical support, collections, back-office retention, e-commerce shopper assistance, and multichannel lead qualification.
Yampa monetizes through hybrid pricing combining per-active-agent subscriptions with usage-based fees tied to interaction volumes, sold via direct enterprise field sales with a 'Get a demo' consultative motion and phased deployments. The company was bootstrapped by founders Marin Huet (CEO), Patrice Mazoyer, and Baptiste Saintot, and raised a €3 million seed round led by Partech in December 2024. Within roughly 18 months of Y.core's launch, Yampa reached 30+ enterprise and mid-market clients across fintech, real estate/proptech, edtech and education verticals, handling 120,000+ autonomous customer interactions per month.
The company's primary market positioning is as a European sovereign alternative to US-based AI customer-service providers, leveraging EU data residency and GDPR-native architecture as a regulatory differentiator for European enterprises. Named customers include Alma (fintech), Manda (real estate), TestWe (edtech), Antalis, Papernest, Prefiloc, Bankin', and QIMA, with documented outcomes such as 65% autonomous call handling, 73% automated email classification, 3x reduction in overnight support costs, and escalation rates dropping from 49% to 9% in some deployments. Recognition includes La French Tech AI Track Ambassador 2026 and the Ready For IT 2026 Startup Prize.
Yampa firmographics
Firmographics- Name
- Yampa
- Legal name
- Yampa
- Website
- https://yampa.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Yampa is a Paris-based agentic AI company founded in 2024 that builds and orchestrates autonomous customer-service agents for European mid-market and enterprise clients via its sovereign Y.core platform, handling voice, email, chat, WhatsApp and SMS interactions across 30+ clients.
- Ownership category
- akta.pro rank
Yampa industry classification
Industry- Product category
- Customer Service AI Platform
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD)
- akta.pro secondary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where Yampa is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Yampa business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales
Revenue model
- AI Agent Platform Subscription: Pricing is based on active agents and usage volumes, with flexible tiers adapted to company size and needs. This is the primary revenue stream from the Y.core platform, which orchestrates AI agent fleets for customer service operations.
- Usage-Based Pricing: Additional usage-based pricing component tied to interaction volumes across channels (voice, email, chat, SMS, APIs).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Annual | Flexible tiered pricing based on active agents and usage volumes, adapted to company size and needs |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Yampa product offering
Product offeringCore offering
Yampa provides the Y.core orchestration platform that enables enterprises to design, deploy, operate, and govern fleets of autonomous AI agents for customer service across voice, email, chat, WhatsApp, SMS, and custom APIs. Built on an LLM-agnostic foundation with EU-hosted sovereign infrastructure, the platform delivers end-to-end automation of customer interactions in 90+ languages with native integrations to CRMs, helpdesks, telephony, and business systems.
Product overview
Yampa is an enterprise-grade agentic AI platform for customer service, consisting of the Y.core orchestration platform as the central enabling technology and 11 specialized AI agent solutions covering customer service automation (WhatsApp, chat, email, voice inbound/outbound, SMS), operational workflows (technical support, collections, back office/retention), and commercial applications (shopper assistant, lead qualification). Y.core provides the unified command center for designing, deploying, and operating all agents, with native integrations to CRM, helpdesk, telephony, and business systems; sovereign EU-based hosting; multi-LLM compatibility (OpenAI, Anthropic, Mistral); and full compliance with GDPR and SOC 2.
Differentiator
Problem solved
Functional benefit
Brands
- Y.core: Sovereign AI orchestration platform for designing, deploying, operating, and governing autonomous AI agents across multiple channels including voice, email, chat, SMS, and custom APIs.
Products and services
- Y.core Central AI orchestration platform powering all Yampa solutions. Y.core enables enterprises to design, deploy, operate, and govern fleets of autonomous AI agents across voice, email, chat, SMS, and custom APIs from a single unified interface. Supports 90+ languages, EU-based sovereign hosting, and multi-LLM compatibility, targeting enterprises with complex customer service operations.
- WhatsApp Automation
Quantifiable outcome
- 65% of on-call calls handled autonomously
- +16 more outcomes
Companies that use Yampa
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
Yampa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability8 records
Feature11 records
Yampa partnerships and signals
Strategic signalScale indicators24 records
Recent moves6 records
Expansion highlights6 records
Yampa competitors and assessment
Company assessmentDirect peers
- Parloa: Berlin-based AI agent platform for enterprise customer service, often cited as Europe's leading agentic AI CX company. Direct European competitor to Yampa with overlapping sovereign/enterprise positioning and voice-agent capabilities.
- Kore.ai: Enterprise conversational AI and agent platform for customer and employee experience. Overlaps with Yampa in multi-channel AI agents, LLM-agnostic orchestration, and large enterprise deployments.
- Cognigy: Düsseldorf-based enterprise conversational and agentic AI platform for customer service automation. Comparable to Yampa across voice/chat automation, enterprise integrations, and European mid-market/enterprise customer base.
- boost.ai: Scandinavian conversational AI platform for enterprise customer service and internal support. Comparable to Yampa in European enterprise focus, virtual agents, and integration with contact-center stacks.
- PolyAI: UK-based enterprise voice AI platform for customer service, focused on autonomous phone agents. Direct competitor to Yampa's voice/inbound call automation solutions for large enterprise contact centers.
- Yellow.ai: Enterprise agentic AI platform for customer service and CX automation. Competes with Yampa in multi-LLM, omnichannel AI agents for mid-market and enterprise customers globally.
- Decagon: AI agent platform focused on customer experience for enterprise brands. Competes head-to-head with Yampa in autonomous conversational AI for support, with similar emphasis on measurable resolution rates and enterprise integrations.
- Sierra AI: US-based agentic AI platform for customer service, founded by Bret Taylor. Directly competes with Yampa in deploying autonomous AI agents for enterprise customer support, with comparable positioning around enterprise-grade security and production-ready agents.
- ASAPP: US-based AI platform for customer service including autonomous agents and generative AI for contact centers. Comparable to Yampa in deploying AI across voice and digital channels for large enterprise CX operations.
- Ada: AI-powered customer service automation platform serving enterprise brands with autonomous agents. Comparable to Yampa in automating customer interactions across chat, email, and voice with measurable deflection outcomes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Yampa social profiles
Digital presenceYampa compliance and trust
Trust signalCompliance3 records
Yampa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Yampa leadership team
Management profileNumber of profiles
Profiles4 records
Yampa funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Yampa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Yampa
What does Yampa do?
Yampa provides the Y.core orchestration platform that enables enterprises to design, deploy, operate, and govern fleets of autonomous AI agents for customer service across voice, email, chat, WhatsApp, SMS, and custom APIs. Built on an LLM-agnostic foundation with EU-hosted sovereign infrastructure, the platform delivers end-to-end automation of customer interactions in 90+ languages with native integrations to CRMs, helpdesks, telephony, and business systems.
Is Yampa a public or private company?
Yampa is a private company. It is classified as venture growth investor backed and is currently operating.
When was Yampa founded?
Yampa was founded in 2024. It employs 11 to 50 people.
Where is Yampa based?
Yampa is headquartered in Paris, France, in the Europe region.
How does Yampa make money?
Two revenue lines are on record. AI Agent Platform Subscription is the primary driver. The others are usage-Based Pricing.
Who are Yampa's main competitors?
Direct peers on record are Parloa, Kore.ai, Cognigy, boost.ai, PolyAI, Yellow.ai, Decagon, Sierra AI, ASAPP and Ada.
Does Yampa have an API?
No public API is recorded for Yampa.
What industry is Yampa in?
Yampa's product category is Customer Service AI Platform. Its primary akta.pro industry code is HDAEANAD, LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG), with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 5415 and its SIC code is 7372.