POINT
POINT is a volunteer management SaaS platform serving 7,000+ nonprofit organizations with a mobile app, admin dashboard, and embeddable widgets. It uses a freemium model with a free Core plan, $99/month Pro tier, and custom Network pricing.
- Company typePrivate
- Founded2015
- HeadquartersColumbus, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What POINT does
POINT is a volunteer management software-as-a-service platform headquartered in Columbus, Ohio. Founded in 2015 by Madison Mikhail Bush, the platform is used by more than 7,000 nonprofit organizations across the United States and Ukraine, including Special Olympics, The Salvation Army, the American Red Cross, the YMCA, United Way, Meals on Wheels, and the Alzheimer's Association. POINT processes more than 1 million volunteer hours per month, reports a 97% volunteer attendance rate across events managed through the platform, and is credited with saving volunteer administrators six or more hours per week.
The product portfolio centers on three integrated components delivered as a cloud-based platform with mobile apps on iOS and Android. The Volunteer Mobile App and Portal allow volunteers to discover local opportunities, sign up for events, check in, and track individual impact profiles. The Admin Dashboard provides nonprofit operators with a CRM, scheduling, group management, document storage, automatic volunteer hour tracking, and pre-built reports. The Volunteer Hub offers embeddable website widgets or a hosted volunteer page that syncs events directly to a nonprofit's existing web presence. Higher-tier features include kiosk-mode and QR-code check-in stations, background check integration, electronic waivers, ongoing opportunity management, and multi-organization network administration.
POINT operates a freemium SaaS model anchored by a permanently free Core plan with unlimited admins and unlimited volunteers. The paid Pro plan is priced at $99 per month billed annually and adds check-in stations, document library, background checks, program management, offline time tracking, priority support, group management, and waivers. A custom-priced Network tier serves multi-organization networks with multisite functionality and in-depth reporting. School and religious congregation pricing tiers, plus $2 per student per year add-ons, extend the model beyond traditional 501(c)(3) nonprofits into adjacent verticals. Distribution is fully self-serve for entry tiers via website and app stores, with inside sales handling Network and enterprise deals. The company reports 1–10 employees and remains founder-led and privately held.
POINT firmographics
Firmographics- Name
- POINT
- Legal name
- POINT
- Website
- https://pointapp.org
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- POINT is a volunteer management SaaS platform serving 7,000+ nonprofit organizations with a mobile app, admin dashboard, and embeddable widgets. It uses a freemium model with a free Core plan, $99/month Pro tier, and custom Network pricing.
- Ownership category
- akta.pro rank
Where POINT is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
POINT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Freemium with Paid Upgrades: Free Core plan for nonprofits with basic features. Paid Pro plan at $99/month (billed annually) adds advanced features like check-in stations, background checks, document library. Network/Enterprise plans for multi-organization needs with custom pricing.
- Pro Plan Subscriptions: $99/month billed annually for Pro features including check-in stations, background check integration, document storage, priority support, group management, and waivers.
- Network/Enterprise Plans: Custom pricing for organizations with multisite functionality, enterprise capacity, in-depth reporting, and team permissions needs.
- School/University Add-ons: $2 per student per year for Student Volunteering; $250 per group under 100 students for Student Group Volunteering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Core plan with essential volunteer management features |
| Subscription | Annual | Pro plan at $99/month billed annually with advanced features |
| Subscription | Annual | Network/Enterprise plan for multi-organization networks |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
POINT product offering
Product offeringCore offering
POINT provides an all-in-one volunteer management platform that combines a free volunteer mobile app (web, iOS, Android) with a web-based admin dashboard for nonprofit organizations. The platform enables nonprofits to recruit, onboard, manage, mobilize, track, and engage volunteers through features including a volunteer CRM, event signups, check-in stations, automatic hour tracking, reporting and analytics, calendar integrations, and embeddable website widgets. It is sold as a free Core plan with optional paid Pro ($99/month billed annually) and Network/Enterprise upgrades for multi-organization needs.
Product overview
POINT is an all-in-one volunteer management platform that combines a free Core plan with optional paid upgrades. The core portfolio centers on three integrated components: the Volunteer Mobile App (available on web, iOS, and Android) which gives volunteers a self-service portal to discover opportunities, sign up, and track their impact; the Admin Dashboard which serves as the nonprofit's command center for CRM, scheduling, reporting, and volunteer management; and the Volunteer Hub (POINT Page) which provides embeddable website widgets or a hosted volunteer hub for recruitment. The platform is offered in three tiers — the free Core plan (providing unlimited admins/volunteers, event signups, time tracking, and reporting) as the foundation, the Pro plan ($99/month) adding check-in stations, document management, background checks, and program management, and the Network plan (enterprise, contact sales) adding multisite functionality and in-depth impact reporting for multi-organization networks.
Differentiator
Problem solved
Functional benefit
Products and services
- Volunteer Mobile App + Portal A free volunteer app available on web, iOS, and Android that provides volunteers with an easy-to-use home base to discover local opportunities, sign up for events, check in, track their volunteer impact, and receive reminders and notifications. Primarily for community members seeking to volunteer, with nonprofit staff acting as issuers of opportunities.
- Admin Dashboard An all-in-one volunteer management dashboard with CRM, reporting, and analytics tools that enables nonprofit leaders and admins to recruit, onboard, manage, mobilize, track, and engage volunteers, programs, and groups in one place. Designed for nonprofit Volunteer Coordinators, Program Managers, and Executive Directors.
- Volunteer Hub (POINT Page) A ready-made volunteer hub that allows nonprofits to embed volunteer signup widgets directly into their own website or use POINT's hosted volunteer hub page for recruitment and discovery. Events sync automatically between the dashboard and the website. Targeted at nonprofit marketing and programs teams.
- Check-In Stations (Kiosk + QR) Pro-tier feature enabling kiosk mode and QR code-based volunteer check-in for events, allowing streamlined attendance tracking at nonprofit events. Used by nonprofit event coordinators and volunteer managers.
Quantifiable outcome
- 1 million+ volunteer hours powered per month
- +4 more outcomes
Companies that use POINT
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles4 records
POINT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
POINT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Double the DonationminorIntegration partnership for matching gifts and volunteer grants. Double the Donation's corporate giving database integrated with POINT for volunteer grant tracking. Joint webinars and content marketing (guest blog posts).
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
POINT competitors and assessment
Company assessmentDirect peers
- Initlive: Initlive (now part of Galaxy Digital) is a volunteer scheduling and shift management platform for events and nonprofits. Closely comparable to POINT's mobilize and check-in features.
- VolunteerMatch: VolunteerMatch is a major online volunteer engagement network connecting nonprofits with volunteers. Overlaps with POINT on volunteer discovery and signup flows, with broader brand recognition.
- Get Connected (Galaxy Digital): Galaxy Digital's Get Connected platform is a volunteer management and corporate community engagement solution serving nonprofits, companies, and volunteers. Directly competes with POINT across the same three-sided customer base.
- SignUpGenius: SignUpGenius provides online sign-up sheets and registration tools commonly used by nonprofits, schools, and faith groups. Overlaps with POINT's event signup and scheduling features.
- VolunteerHub: VolunteerHub is a volunteer management platform built specifically for nonprofits and corporate volunteering programs. It directly competes with POINT's admin dashboard, sign-up, and reporting functionality.
- VolunteerLocal: VolunteerLocal provides online sign-up, scheduling, and hour tracking for nonprofit volunteer events. Closely comparable to POINT's core scheduling and time-tracking features.
Broad incumbents
- Salesforce.org Nonprofit Cloud: Salesforce's Nonprofit Cloud offers CRM, program management, and volunteer engagement modules as part of a broader nonprofit technology suite. Competes with POINT at the upper end of the nonprofit market.
- Bonterra (Network for Good / Causeview / Kindful): Bonterra is a broad nonprofit software suite combining fundraising, CRM, and case management products. Overlaps with POINT's volunteer management but operates as a broader platform for nonprofits.
- Neon One: Neon One provides CRM, fundraising, and marketing tools for small-to-mid nonprofits. Adjacent to POINT but typically lacks dedicated volunteer management depth.
Emerging players
- Bloomerang: Bloomerang is a donor CRM and fundraising platform for nonprofits. Adjacent to POINT but not a direct volunteer management competitor; relevant for ecosystem and account overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
POINT social profiles
Digital presencePOINT financial estimates
Financial estimateRevenue estimate
Valuation estimate
POINT leadership team
Management profileNumber of profiles
Profiles4 records
POINT funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
POINT M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about POINT
What does POINT do?
POINT provides an all-in-one volunteer management platform that combines a free volunteer mobile app (web, iOS, Android) with a web-based admin dashboard for nonprofit organizations. The platform enables nonprofits to recruit, onboard, manage, mobilize, track, and engage volunteers through features including a volunteer CRM, event signups, check-in stations, automatic hour tracking, reporting and analytics, calendar integrations, and embeddable website widgets. It is sold as a free Core plan with optional paid Pro ($99/month billed annually) and Network/Enterprise upgrades for multi-organization needs.
Is POINT a public or private company?
POINT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was POINT founded?
POINT was founded in 2015. It employs 1 to 10 people.
Where is POINT based?
POINT is headquartered in Columbus, United States, in the North America region.
How does POINT make money?
Four revenue lines are on record. Freemium with Paid Upgrades are the primary driver. The others are pro Plan Subscriptions, network/Enterprise Plans and school/University Add-ons.
Who are POINT's main competitors?
Direct peers on record are Initlive, VolunteerMatch, Get Connected (Galaxy Digital), SignUpGenius, VolunteerHub and VolunteerLocal. Broad incumbents are Salesforce.org Nonprofit Cloud, Bonterra (Network for Good / Causeview / Kindful) and Neon One. Bloomerang is listed as an emerging player.
Does POINT have an API?
No public API is recorded for POINT.