What Qunomedical does

Qunomedical GmbH is a Berlin-based healthcare technology company founded in 2016 by Dr. Sophie Chung (former physician, McKinsey consultant, and Zocdoc Director of Healthcare Strategy). The company operates two interlocking businesses: a patient-to-clinic matching marketplace that has handled 100,000+ monthly patient interactions since inception, and Qunosuite, an all-in-one CRM and practice management SaaS platform commercialized to clinics. Qunosuite integrates marketing automation (landing pages, smart forms, email campaigns, managed Google/Meta performance marketing), multi-channel patient engagement (email, SMS, WhatsApp, Instagram DMs), practice management (VoIP telephony, digital payments, e-signature documents, task management), AI-powered features (24/7 AI Receptionist with call transcription, AI Report Generator in Beta), and analytics with enterprise integrations to Tableau, Looker, and Metabase.

The company monetizes through three revenue streams: a €250 patient booking service fee on the marketplace side, marketplace commissions from partner clinics, and quote-based SaaS subscriptions for Qunosuite sold on annual contracts. Its go-to-market combines enterprise field sales targeting hospitals and multi-location clinic groups with a self-serve PLG motion for smaller practices. Qunosuite is positioned vertically for dental/orthodontic practices, cosmetic surgery clinics, specialist practices/hospitals, and aesthetic/dermatology clinics, with documented customer outcomes including 50% patient growth, 35% operational efficiency gains, 75% no-show reduction, and 4.9/5 average star ratings. The company has raised approximately €10 million across multiple funding rounds, with the November 2022 €10M Series A led by Bertelsmann Investments and DvH Ventures (with MS&AD Ventures and CalmStorm), and acquired Medical One in February 2021. The team comprises 30+ employees from 15+ nationalities operating from Chausseestraße 8, Berlin.

Name

Qunomedical

Legal name

Qunomedical GmbH

Website

https://qunosuite.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Qunomedical (Berlin, founded 2016) operates Qunosuite, an all-in-one CRM and practice management SaaS platform for healthcare clinics, alongside a patient-to-clinic matching marketplace. It serves dental, cosmetic surgery, specialist, and dermatology practices globally with integrated marketing, engagement, AI receptionist, and analytics tools.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)

akta.pro secondary industries

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Employer/Member Engagement Platforms for Provider-Sponsored Plans (HLACAEAM)

Keywords

• Healthcare CRM software
• Practice management platform
• Patient engagement tools
• Clinic marketing automation
• Medical booking platform

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Patient Booking Service Fee: Qunomedical charges patients a service fee of €250 (including 19% VAT) to secure and maintain medical treatment bookings. This fee serves as booking security and can be deducted from final treatment price at partner clinics.
2. Clinic Partnership Revenue: Qunomedical is remunerated by partner clinics and healthcare providers for patient referrals. Clinics pay for access to the patient matching platform and Qunosuite software.
3. Qunosuite SaaS Subscriptions: Qunosuite CRM and practice management software offered as subscription service to clinics with various pricing tiers based on features and practice size.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Qunomedical develops and sells Qunosuite, an all-in-one CRM and practice management software for clinics and healthcare practices that integrates marketing automation, patient engagement (multi-channel communication, appointment management, review management), practice management (VoIP telephony, digital payments, document management, AI receptionist), and analytics/reporting into one unified platform. The company also originated as a patient matching platform connecting patients with partner clinics globally, charging a €250 patient booking service fee and earning referrals from partner clinics.

Product overview

Qunomedical operates as a healthcare technology company offering Qunosuite, a unified platform-plus-modules architecture for clinics and healthcare practices. The core product is Qunosuite, an all-in-one CRM and practice management software that integrates marketing automation, patient engagement, practice management, and analytics capabilities. The platform comprises several interconnected modules: Marketing Tools (landing pages, forms, email campaigns, Google/Meta marketing service), Patient Engagement Tools (multi-channel communication, appointment management, review management), Practice Management Tools (VoIP telephony, digital payments, document management, AI receptionist), and Analytics & Reporting Tools (AI report generator, performance dashboards, enterprise reporting). Qunosuite supports specialized verticals including dental practices, cosmetic/aesthetic surgery clinics, specialist practices, hospitals, and dermatology clinics.

Differentiator

Problem solved

Functional benefit

Brands

• Qunosuite: CRM & Practice Management Software for Clinics and Healthcare. Qunosuite brings together everything clinics need for patient experience and sustainable growth — from marketing and communication to administration, analytics, and service.

Products and services

• Qunosuite All-in-one CRM and practice management software for clinics and healthcare practices that brings together marketing, communication, administration, analytics, and service features to enhance patient experience and enable sustainable growth. Includes marketing automation, patient engagement tools, AI-powered practice management (AI receptionist, call transcription, VoIP telephony, digital payments, document e-signatures), and analytics/reporting tools for healthcare clinics across dental, cosmetic surgery, specialist, hospital, and dermatology verticals.
• Qunomedical Patient Booking Service Patient matching and treatment booking service that connects patients seeking medical treatment with partner doctors and clinics worldwide, providing clinic comparison, cost estimation, appointment booking, and medical travel coordination. Patients pay a €250 service fee (including 19% VAT) as booking security that can be deducted from the final treatment price at partner clinics.

Quantifiable outcome

• 50% patient growth in year one
• +8 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature6 records

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Jane App: All-in-one practice management platform for clinics and wellness practitioners, offering scheduling, charting, billing, online booking and patient engagement. Highly comparable to Qunosuite's practice management and patient engagement modules, though Jane is more focused on North American health & wellness clinics.
• Cliniko: Practice management software for clinics and allied health practitioners covering appointments, billing, clinical notes and patient communication. Closely comparable to Qunosuite's core clinic management workflows and similar target audience of independent and multi-location practices.
• SimplePractice: Practice management platform for private health and wellness practitioners with scheduling, telehealth, billing, client portal and insurance features. Directly comparable to Qunosuite on clinic management + patient engagement, with stronger presence in the US private practice market.
• Carepatron: Practice management and EHR platform for health and wellness practitioners offering scheduling, clinical notes, billing, telehealth and a client portal. Comparable to Qunosuite's integrated marketing + engagement + practice management positioning for small and mid-sized clinics.

Broad incumbents

• Doctolib: Leading European healthcare platform for online appointment booking, patient management and teleconsultation across doctors, hospitals and clinics. Overlaps with Qunosuite's patient acquisition and scheduling capabilities but operates at much larger scale and broader scope.
• Salesforce Health Cloud: Enterprise CRM platform with a healthcare vertical focused on patient engagement, care coordination and provider relationship management. Comparable in CRM/patient relationship management capability but priced and positioned for large enterprise health systems rather than mid-market clinics.
• HubSpot: General-purpose CRM and marketing automation platform widely adopted by healthcare practices for marketing, engagement and pipeline management. Competes with Qunosuite on the marketing automation and CRM layer, though without healthcare-specific clinic workflows.
• Zocdoc: Patient booking marketplace connecting patients with doctors and specialists, where Qunomedical's CEO Dr. Sophie Chung was previously Director of Healthcare Strategy. Functionally adjacent to Qunomedical's legacy marketplace business and a useful benchmark for clinic-side CRM/booking dynamics.

Emerging players

• Doctify: Healthcare platform combining patient reviews, booking and clinic search across the UK and selected international markets. Partial overlap with Qunosuite's patient acquisition, reviews and engagement modules, focused more on the patient discovery side.

Others

• Veeva Systems: Vertical SaaS platform for life sciences and healthcare organizations with CRM, data and content management solutions. Comparable as a vertical SaaS playbook for regulated healthcare industries, though Veeva serves pharma/life sciences rather than clinics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qunomedical