Vyopta

What Vyopta does

Vyopta, founded in 2007 and headquartered in Austin, Texas, built a multi-vendor unified communications (UC) monitoring and analytics platform designed to give enterprise IT teams visibility across heterogeneous collaboration estates. The product — now rebranded as HP WXP Collaboration following its acquisition by HP Inc. — supports Cisco, Microsoft Teams, Zoom, Google Meet, and Pexip, providing near real-time monitoring, advanced analytics on historical performance and usage trends, and dedicated modules for space utilization (Space Insights) and on-premises collaboration performance management (vAnalytics). The architecture combines device telemetry with user satisfaction sentiment to generate a proprietary Workforce Experience Score, and embeds AI for anomaly detection, predictive optimization, capacity planning, and automated issue resolution.

The company operates on a SaaS subscription model with annual billing cadence. Following the HP acquisition, WXP Collaboration is now bundled at no additional cost with HP Proactive Insights subscriptions for new and renewing customers in the United States, with beta expansion to additional countries via a multi-phased rollout. Distribution runs through HP's enterprise field sales force and demo-request motions targeting IT decision-makers, supplemented by a self-service customer portal for existing customers. Certifications across ISO 27001, ISO 27017, ISO 27701, and SOC 2 Type 2 support procurement in regulated enterprise and government accounts.

The customer base is concentrated in enterprise IT departments managing multi-vendor UC stacks in hybrid work environments, with a dedicated vertical sub-page targeting government organizations requiring compliant collaboration monitoring. Strategic technology integrations include pre-configured connectors to ServiceNow, Power BI, and Tableau, positioning the platform as an analytics and incident-management hub embedded within the broader enterprise IT tooling stack.

Name

Vyopta

Website

https://vyopta.com

Company type

Private

Founded year

2007

Operating status

Acquired

Headcount range

11–50 employees

Short description

Vyopta, now HP WXP Collaboration, provides AI-powered multi-vendor monitoring and analytics for unified communications estates, serving enterprise IT teams managing Cisco, Microsoft Teams, Zoom, Google Meet, and Pexip environments via HP's distribution channel.

Ownership category

akta.pro rank

Product category

Unified Communications Monitoring and Analytics

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)

Keywords

• Collaboration analytics
• UC monitoring
• Digital employee experience
• Video conferencing analytics
• Workforce experience platform

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. WXP Collaboration Subscription: SaaS-based platform subscription integrated into HP Proactive Insights licensing. Available to new and renewing HP Proactive Insights customers in the United States at no additional cost, with beta expansion to additional countries.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Vyopta provides an AI-powered collaboration performance management platform (now WXP Collaboration, formerly HP | Vyopta) that delivers multi-vendor monitoring, advanced analytics, and optimization for enterprise unified communications stacks spanning Cisco, Pexip, Google, Zoom, and Microsoft. The software helps IT teams detect and troubleshoot UC issues in near real time, track collaboration adoption and quality, visualize conference room utilization, and plan capacity and technology spend. It is sold as a SaaS subscription through HP's enterprise sales motion and bundled with HP Proactive Insights licensing.

Product overview

Vyopta was acquired by HP and rebranded as WXP Collaboration, now forming part of HP's Workforce Experience Platform. The product portfolio consists of WXP Collaboration as the core unified communications monitoring product, with three key sub-products: Technology Insights (multi-vendor UC monitoring and analytics), Space Insights (room utilization tracking), and vAnalytics (on-premises collaboration performance management). These integrate with the broader WXP Platform which includes Fleet Management (device monitoring) and Employee Engagement modules. Optional add-ons include Endpoint Security (Protect and Trace) and Digital Workspaces powered by HP Anyware. The architecture is modular, allowing organizations to customize and scale based on business needs.

Differentiator

Problem solved

Functional benefit

Products and services

• WXP Collaboration AI-powered collaboration performance management platform providing multi-vendor monitoring, analytics, and optimization for unified communications stacks including Cisco, Zoom, Microsoft Teams, Google Meet, and Pexip. Formerly known as HP | Vyopta, it is now part of HP's Workforce Experience Platform and is offered to enterprise IT teams.
• Technology Insights Sub-product of WXP Collaboration providing multi-vendor monitoring and analytics, including near real-time UC performance monitoring, historical trend analysis, actionable usage insights, and capacity planning/spend management for enterprise IT teams.
• Space Insights Sub-product of WXP Collaboration that visualizes and analyzes activity in conference rooms and huddle spaces, providing utilization tracking to optimize real estate investments and workforce productivity for enterprise IT and workplace teams.
• vAnalytics On-premises collaboration performance management platform providing multi-vendor monitoring, deployment and onboarding, customizable dashboards, adoption analytics, interactive utilization metrics, and call quality analytics for enterprise IT teams.

Quantifiable outcome

• Accelerate issue detection and troubleshooting through streamlined IT workflows
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationMulti-vendor UC monitoring support for Cisco collaboration platforms within WXP Collaboration. Featured in the multi-vendor support section of the platform.
• PexipcoreTechnology or IntegrationMulti-vendor UC monitoring support for Pexip video conferencing within WXP Collaboration. Featured in the multi-vendor support section.
• GooglecoreTechnology or IntegrationMulti-vendor UC monitoring support for Google Workspace collaboration tools within WXP Collaboration. Featured in the multi-vendor support section.
• ZoomcoreTechnology or IntegrationMulti-vendor UC monitoring support for Zoom video conferencing within WXP Collaboration. Featured in the multi-vendor support section.
• MicrosoftcoreTechnology or IntegrationMulti-vendor UC monitoring support for Microsoft collaboration platforms within WXP Collaboration. Featured in the multi-vendor support section.
• ServiceNowcoreTechnology or IntegrationPre-configured connector for ServiceNow integration available in 3rd party integrations, enabling incident and analytics integration to IT tools.
• PowerBIcoreTechnology or IntegrationPre-configured connector for Power BI analytics integration available in 3rd party integrations.
• TableaucoreTechnology or IntegrationPre-configured connector for Tableau analytics integration available in 3rd party integrations.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• Catchpoint: Digital experience observability platform that monitors application, network, and UC performance from end-user and synthetic perspectives. Adjacent competitor with overlap in collaboration quality monitoring.

Direct peers

• Nexthink: Digital employee experience platform that monitors endpoints, applications, and collaboration tools to surface employee experience issues. Directly comparable to WXP Collaboration's DEX and UC monitoring positioning and a primary competitor in the DEX space.
• Lakeside Software: DEX platform providing endpoint telemetry, digital experience scoring, and IT operations analytics. Comparable to WXP Collaboration's Workforce Experience Score and proactive monitoring capabilities for enterprise IT teams.
• Cisco ThousandEyes: Network and digital experience monitoring platform with deep visibility into UC and collaboration traffic, including Webex and third-party services. Closely comparable to WXP Collaboration's UC monitoring and call quality analytics.
• IR Collaborate (formerly IR Prognosis): Long-standing UC monitoring and performance management suite used by enterprises to manage multi-vendor collaboration environments. Direct competitor to WXP Collaboration's vAnalytics and Technology Insights modules.

Broad incumbents

• ManageEngine (Zoho): Broad IT management suite covering endpoint, service desk, and UC monitoring that competes in the DEX-adjacent space. Comparable as an alternative IT monitoring stack for enterprises evaluating WXP Collaboration.
• Datadog: Cloud observability platform expanding into digital experience and collaboration monitoring via integrations. Overlaps with WXP Collaboration on UC analytics and broader IT telemetry aggregation.
• Microsoft Teams Admin Center / Microsoft Viva: First-party Microsoft collaboration analytics and employee experience platform. Competes with WXP Collaboration on Teams monitoring depth and broader employee engagement telemetry.
• Cisco Webex Control Hub: Native Cisco UC analytics console with deep Webex telemetry and quality monitoring. Competes directly with WXP Collaboration's multi-vendor UC monitoring when Cisco is the dominant platform in an enterprise.

Others

• ServiceNow (ITOM / Digital Workplace): Enterprise IT operations and employee experience platform with incident, observability, and digital workplace modules. Currently an integration partner via pre-configured connectors but increasingly a competitor as it expands into DEX and UC analytics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/vyopta
• Facebookfacebook.com/Vyopta
• LinkedInlinkedin.com/company/vyopta-incorporated

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds6 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vyopta