CueBox
CueBox is a SaaS platform that unifies ticketing, donor development, CRM, and analytics for performing arts and cultural organizations such as symphonies, theaters, operas, and ballets, delivered via annual subscription with white-glove data migration.
- Company typePrivate
- Founded2024
- HeadquartersBrooklyn, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CueBox does
CueBox is a Delaware-incorporated SaaS company headquartered at a WeWork location in New York (Brooklyn per firmographic data) that sells an integrated platform combining mobile-optimized ticketing, donor development (CRM + fundraising), 360-degree patron CRM, visual analytics, and subscriptions/memberships/merchandise modules to performing arts and cultural organizations including symphonies, theaters, operas, ballets, performing arts centers, and university arts programs. The product is delivered as a browser-accessible SaaS application with native integrations to Meta Pixel, Google Tag Manager/Analytics, Mailchimp (two-way API), DonorSearch, and BOCA thermal ticket printers, and is differentiated by a white-glove data migration and onboarding service that has ingested data from more than 20 legacy systems. Revenue is generated primarily through annual SaaS subscriptions on three-year auto-renewing contracts, supplemented by professional services for implementation, training, and migration, with pricing quoted per organization rather than publicly listed. The company is early-stage: founded around 2022-2024, 11-50 employees, and raised approximately $2.999M via a January 2024 SEC Form D exempt equity offering with Plug and Play among the listed investors.
CueBox firmographics
Firmographics- Name
- CueBox
- Legal name
- Cuebox, Inc.
- Website
- https://getcuebox.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CueBox is a SaaS platform that unifies ticketing, donor development, CRM, and analytics for performing arts and cultural organizations such as symphonies, theaters, operas, and ballets, delivered via annual subscription with white-glove data migration.
- Ownership category
- akta.pro rank
CueBox industry classification
Industry- Product category
- Performing Arts Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Ticketing, Box Office & Access Control (MPAGAAAD)
- akta.pro secondary industries
- Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB), Customer Retention, Win-Back & Churn Reduction Programs (MPAAAIAH)
Keywords
Where CueBox is headquartered
LocationHeadquarters
- HQ city
- Brooklyn
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CueBox business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (CUEBOX Solution): Software-as-a-service subscription providing access to the CUEBOX Solution via web browser, billed annually with 3-year initial term and auto-renewal. Fees are based on Order Form terms and typically not refundable.
- Professional Services: Implementation, training, data migration, and onboarding services provided as Professional Services under Order Forms or Statements of Work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise/Organization SaaS Subscription |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
CueBox product offering
Product offeringCore offering
CueBox sells an integrated SaaS platform that combines mobile-optimized ticketing, donor/development CRM, subscriptions and memberships management, and visual analytics for performing arts and cultural organizations. The offering replaces the fragmented mix of legacy ticketing, fundraising, CRM, and marketing tools these nonprofits typically rely on, with a single system supporting pay-what-you-want and pay-it-forward pricing models. It is sold via quote-based annual subscriptions (typically 3-year terms) and includes white-glove data migration and onboarding services.
Product overview
CueBox is a unified platform-plus-modules SaaS architecture for performing arts and cultural organizations, combining ticketing, development (fundraising), CRM, and analytics into a single integrated system. The core product portfolio consists of CueBox Ticketing (mobile-optimized ticket sales for GA, reserved, and pay-what-you-want tickets), CueBox Development (donor management and fundraising tools), CueBox CRM (360-degree patron/donor view), CueBox Analytics (live dashboards and customizable reports), and a Subscriptions/Memberships/Merchandise module. These modules are offered as an integrated suite, with an optional White-Glove Data Migration & Support add-on service for onboarding and data transfer from legacy systems.
Differentiator
Problem solved
Functional benefit
Products and services
- CueBox Platform (CUEBOX Solution) Integrated SaaS platform combining mobile-optimized ticketing, donor/development CRM, subscriptions and memberships management, and visual analytics for performing arts and cultural organizations. Sold as an annual subscription on multi-year terms.
- White-Glove Data Migration & Support Service Dedicated end-to-end data migration, training, and onboarding service that transfers customer data from 20+ legacy systems into the CueBox platform, positioning customer teams for successful adoption.
Quantifiable outcome
- Task automation: 20 minutes and three software functions reduced to 60 seconds on one platform
- +4 more outcomes
Companies that use CueBox
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles1 record
CueBox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature7 records
CueBox partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Meta PixelcoreMeta Pixel integration allows CueBox customers to track traffic and conversions generated by Meta platforms (Facebook, Instagram) for digital marketing and retargeting purposes.
- DonorSearchcoreDonorSearch is a leading prospect research and wealth screening platform. CueBox integrates directly to help customers identify patrons most likely to become new donors, major donors, or planned giving prospects using proprietary wealth insights and donor likelihood scores.
- Google AnalyticscoreCueBox integrates with Google Tag Manager and Google Analytics to track website visits, transactions and more, enabling customers to better track digital advertising spend and improve marketing efficiency.
- MailchimpcoreMailchimp is an email/SMS marketing and automation platform. CueBox integrates directly for two-way API sync to streamline email outreach, create targeted campaigns, conduct A/B email tests, and automate email flows.
- BOCA SystemscoreBOCA Systems is a leading manufacturer of high-speed thermal ticket printers known for speed, reliability and durability. CueBox integrates with BOCA printers including the BOCA Lemur for seamless ticketing operations.
- Jude Bedel Consulting StudiominorJude Bedel Consulting Studio provides nonprofit consulting services, empowering organizations to reach and surpass fundraising objectives. Category listed as Fundraising on CueBox partners page.
- Sweibel ArtsminorSweibel Arts brings decades of field-tested expertise helping arts organizations elevate marketing performance. They connect vision with strategy by linking people, tech, data, systems, and processes. Recent clients include Chamber Music Society of Lincoln Center, Berkeley Repertory Theatre, San Francisco Ballet, and Cleveland Play House.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
CueBox competitors and assessment
Company assessmentDirect peers
- Vendini: Cloud-based ticketing, marketing, and analytics platform for live event organizations including performing arts. Vendini competes with CueBox on ticketing and patron marketing functionality.
- Neon CRM: CRM and fundraising platform built specifically for arts, cultural, and nonprofit organizations. Neon CRM competes with CueBox's Development and CRM modules for the same arts-nonprofit buyer.
- AudienceView: Provider of ticketing, CRM, and marketing tools for arts, sports, and live entertainment organizations. AudienceView overlaps directly with CueBox's integrated ticketing + CRM + analytics offering for the arts vertical.
- Spektrix: UK-based vertical SaaS provider for arts and cultural organizations offering integrated ticketing, CRM, fundraising, and marketing. Spektrix competes head-to-head with CueBox in the same arts-vertical SaaS category.
- Tessitura Network: Dominant incumbent CRM/ticketing platform built specifically for performing arts and cultural organizations. Tessitura is the most direct competitor to CueBox, serving symphonies, operas, theaters, and PACs with a deeply integrated unified platform.
- PatronManager (Salesforce): Ticketing and patron engagement platform built natively on Salesforce for arts and cultural organizations. PatronManager competes directly with CueBox's ticketing + CRM combination for the same nonprofit arts buyer.
Broad incumbents
- Blackbaud: Large enterprise software suite for nonprofits including arts and cultural organizations, with products spanning CRM, fundraising, ticketing, and financials. Blackbaud is a broad incumbent whose arts offerings compete with CueBox's full module set.
- Ticketmaster: Largest general ticketing platform globally with some presence serving performing arts venues. Ticketmaster competes with CueBox on ticketing functionality though it lacks the integrated CRM/development focus for arts nonprofits.
- Salesforce Nonprofit Cloud: General-purpose CRM with a dedicated nonprofit and fundraising offering used by many arts organizations. Salesforce competes with CueBox's CRM and Development modules, though typically without the integrated ticketing layer.
Others
- Squarespace (Event Tools / Acuity): General-purpose website and ticketing/booking platform used by some small arts organizations. Squarespace/Acuity is an adjacent enabling platform rather than a direct competitor but represents a lower-cost alternative for the smallest performing arts customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CueBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
CueBox leadership team
Management profileNumber of profiles
CueBox funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CueBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CueBox
What does CueBox do?
CueBox sells an integrated SaaS platform that combines mobile-optimized ticketing, donor/development CRM, subscriptions and memberships management, and visual analytics for performing arts and cultural organizations. The offering replaces the fragmented mix of legacy ticketing, fundraising, CRM, and marketing tools these nonprofits typically rely on, with a single system supporting pay-what-you-want and pay-it-forward pricing models. It is sold via quote-based annual subscriptions (typically 3-year terms) and includes white-glove data migration and onboarding services.
Is CueBox a public or private company?
CueBox is a private company. It is classified as venture growth investor backed and is currently operating.
When was CueBox founded?
CueBox was founded in 2024. It employs 11 to 50 people.
Where is CueBox based?
CueBox is headquartered in Brooklyn, United States, in the North America region.
How does CueBox make money?
Two revenue lines are on record. SaaS Subscription (CUEBOX Solution) is the primary driver. The others are professional Services.
Who are CueBox's main competitors?
Direct peers on record are Vendini, Neon CRM, AudienceView, Spektrix, Tessitura Network and PatronManager (Salesforce). Broad incumbents are Blackbaud, Ticketmaster and Salesforce Nonprofit Cloud. Squarespace (Event Tools / Acuity) is listed as an others.
Does CueBox have an API?
Yes. CueBox is a web-based SaaS application accessible via browser or mobile application. The Terms of Service define the 'CUEBOX Solution' as a software-as-a-service application providing access to features and functions through a web interface or mobile application. A two-way API integration with Mailchimp is explicitly mentioned in customer case studies.
What industry is CueBox in?
CueBox's product category is Performing Arts Software. Its primary akta.pro industry code is MPAGAAAD, Ticketing, Box Office & Access Control, with a secondary code of CRAFAIAB, Software/SaaS Subscriptions (Consumer & Prosumer). Its SIC code is 7372.