Backtrace

Name

Backtrace

Legal name

Sauce Labs Inc.

Website

https://backtrace.io

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Application Performance Monitoring / Error & Crash Reporting Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Testing, Automation, Crash Reporting & Telemetry SDKs (MPAFAFAM)

Keywords

• Error monitoring software
• Crash reporting platform
• Application performance monitoring
• Game development debugging
• Mobile crash analytics

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - Per Seat: Per-user annual subscription model with tiered pricing based on platform coverage. Developer tier is free for individuals. Standard tier priced at $600-$1200 per user per year depending on platform coverage. Professional tier is custom-priced with dedicated account management.
2. Enterprise Custom Contracts: Professional tier offers custom pricing for enterprises requiring on-premise deployments, custom retention policies, dedicated technical account managers, and security reviews.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Backtrace provides an enterprise-grade error monitoring and crash reporting platform that captures, deduplicates, and analyzes crashes, exceptions, hangs, ANRs, and low-memory events across Unity, Unreal, and custom game engines; Android, iOS, macOS, tvOS; PC (Windows, Linux, macOS); and certified game console platforms (PlayStation, Xbox, Nintendo Switch). It delivers symbolicated minidump analysis, custom-attribute-rich crash reports, issue-based alerts, and workflow integrations (Jira, Slack, PagerDuty, DataDog), available as cloud or on-premise deployments for game studios, mobile app developers, and large enterprises.

Product overview

Backtrace is a unified error management and crash reporting platform designed for games, mobile apps, and software development. The core product is the Backtrace Error Monitoring Platform, which integrates with multiple game engines (Unity, Unreal Engine, Custom Game Engines) and platforms (Windows, Linux, macOS, Android, iOS, FreeBSD, game consoles). The platform offers language-specific integrations for C/C++, C#, Java, JavaScript/Node.js, Python, Go, Rust, and Electron. Backtrace provides deployment flexibility with cloud-hosted (multi-tenant and dedicated) and on-premises options. Pricing tiers include Developer (free), Standard ($600-$1200/user/year), and Professional (enterprise custom). The platform differentiates through industry-leading minidump support, intelligent deduplication, symbolication, and deep debugging capabilities including source code integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Backtrace Error Monitoring Platform Industry-leading error management and crash reporting platform for games, mobile apps, and software. Captures, prioritizes, and resolves errors across any platform, engine, or scale with minidump support, symbolication, deduplication, and deep debugging capabilities.
• Backtrace for Unity Unity-Verified Solution Partner integration for Unity game developers. Easy integration via Unity Package Manager (UPM), captures crashes across Android, PC, and consoles, and collects Unity-specific metadata, screenshots, and scene or hierarchy information.
• Backtrace for Unreal Engine Integration for Unreal Engine to capture player-impacting crashes and errors with accurate callstacks, memory values, and advanced dump analysis for rapid root cause identification.
• Backtrace for Custom Game Engines Native crash and error capture libraries for C++, Android, iOS, JavaScript, and other custom engines with certified integrations for PlayStation, Xbox, Nintendo Switch, and Google Stadia gaming consoles.
• Backtrace for Android Open-source Android library (Java/Kotlin) for crash and error reporting. Supports NDK for native crashes, captures system information including device GUID, OS version, memory usage, and network state, and includes ProGuard and R8 deobfuscation.
• Backtrace for iOS Open-source pod for Swift and Objective-C applications with industry-leading dump aggregation for macOS, iOS, and tvOS and full dSYM support.
• Backtrace for Windows Windows crash reporting with Crashpad integration, Visual Studio Extension for automated installation, and support for Windows 32 and 64-bit systems with file attachment capabilities.
• Backtrace for Linux Linux crash reporting supporting bcd (lightweight library), ptrace debugger, Breakpad/Crashpad, coresnap for core dump management, and JSON document processing.
• Backtrace for macOS macOS crash reporting with Crashpad and native pod support for macOS, iOS, and tvOS applications.
• Backtrace for Python Python error reporting supporting Python 2, Python 3, and PyPy. Captures source code, errors across all environments, and allows querying on versions, functions, libraries, and user data, exposed via a Python API.
• Backtrace for Node.js Node.js error, hang, and crash reporting with a Promise API that integrates directly into event emitters.
• Backtrace for JavaScript JavaScript error, hang, and crash reporting for web applications to ensure players keep playing.

Quantifiable outcome

• 50-90% reduction in debugging time for CI/CD pipeline failures
• +1 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability5 records

Feature10 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Unity TechnologiescoreTechnology or IntegrationOfficial Unity Verified Solution Partner with certified integration into Unity engine. Provides easy installation via Unity Package Manager and Unity Asset Store. Captures Unity-specific metadata including scene information, game objects, and custom attributes.
• Sony Interactive EntertainmentcoreTechnology or IntegrationOfficially approved integration for PlayStation platforms (PS4, PS5). Certified integration enables game developers to capture crashes and errors from PlayStation games.
• Microsoft XboxcoreTechnology or IntegrationOfficially approved integration for Xbox platforms. Certified integration enables game developers to capture crashes and errors from Xbox One and Series X|S games.
• NintendocoreTechnology or IntegrationOfficially approved integration for Nintendo Switch. Certified integration enables game developers to capture crashes and errors from Nintendo Switch games.
• GameBenchminorStrategic or Co-development PartnerJoint webinar on game performance automation combining GameBench's performance analysis with Backtrace's error reporting.
• GameDriverminorStrategic or Co-development PartnerPartnership for automated playtesting platform combined with Backtrace's automated error reporting.
• SlackcoreTechnology or IntegrationIntegration for team notifications and error alerts. Part of workflow integration ecosystem.
• Jira (Atlassian)coreTechnology or IntegrationDeep integration with Jira Cloud and Jira Server. Supports OAuth 2.0, OAuth 1.0, and Basic authentication. Issue-based alerts can create Jira tickets automatically.
• PagerDutycoreTechnology or IntegrationIntegration for operational alerting and incident management. Part of alerts/operations integration ecosystem.
• DataDogcoreTechnology or IntegrationIntegration for monitoring and observability. Part of monitoring integration ecosystem.
• GitHubcoreTechnology or IntegrationIntegration for source control and issue tracking workflows. Part of workflow integration ecosystem.
• DiscordcoreTechnology or IntegrationIntegration for developer community notifications and team alerts. Community channel for Backtrace users.
• Microsoft TeamscoreTechnology or IntegrationIntegration for enterprise team notifications and collaboration. Part of messaging integration ecosystem.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Instabug: Mobile-focused bug reporting and crash analytics platform serving app developers across iOS and Android. Comparable in mobile app debugging and in-app feedback use cases, with overlap in mobile app developer customer segment.
• Sentry: Leading application monitoring and error tracking platform that competes directly with Backtrace across web, mobile, and game developers. Sentry's broader language coverage (Python, JavaScript, Java, etc.) and free-tier adoption make it the primary head-to-head competitor in developer-led error monitoring.
• Honeybadger: Developer-focused error tracking and uptime monitoring for Ruby, Python, JavaScript, and Go applications. Comparable as a developer-led error monitoring solution with similar self-serve SMB pricing model and language/framework integrations.
• Raygun: Error monitoring and crash reporting platform offering both application performance monitoring (APM) and real-user monitoring. Direct overlap with Backtrace in mobile and web error tracking, with comparable per-seat SaaS pricing model and SMB-to-enterprise customer base.
• Rollbar: Error tracking and monitoring platform with code-level visibility and automated grouping. Direct comparable in SaaS error monitoring with similar per-event pricing, targeting development teams seeking lightweight alternatives to enterprise APM suites.
• Bugsnag: Error monitoring platform (now part of SmartBear) focused on mobile and web application stability. Direct competitor in mobile crash reporting with stability scoring and release health features that overlap Backtrace's core use cases for mobile app developers.

Broad incumbents

• Firebase Crashlytics: Google's free crash reporting tool bundled into Firebase, dominant in mobile (Android/iOS) crash monitoring. While focused on mobile rather than console/PC gaming, it represents the most ubiquitous free competitor and a pricing benchmark for Backtrace's paid tiers.
• New Relic: Enterprise APM and observability platform offering error analytics as part of broader application performance monitoring. Competes at the upper end of the enterprise market where Backtrace's Professional tier targets customers seeking comprehensive monitoring rather than error-only solutions.
• Datadog: Public, multi-product observability platform with APM, log management, and error tracking. While much broader than Backtrace, Datadog competes at the enterprise monitoring layer and integrates with the same workflow tools (PagerDuty, Slack, Jira) used by Backtrace customers.

Emerging players

• Embrace: Mobile observability platform focused on user session replay and crash analysis for mobile apps. Overlaps with Backtrace's mobile app developer segment and competes for budget allocated to mobile debugging, with stronger mobile-only specialization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/backtrace-labs
• Xx.com/0xCD03
• LinkedInlinkedin.com/company/backtrace-i-o

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Backtrace