CareValidate

What CareValidate does

CareValidate is an AI-powered digital health infrastructure platform founded in 2018 and headquartered in Alpharetta, Georgia. It provides white-label telehealth solutions to digital health brands, health systems, pharmaceutical companies, pharmacies, employers, retailers, clinical practices, gyms, and medical spas. The platform delivers full-stack telehealth operations — clinical workflows, patient onboarding, pharmacy routing, payment processing, and provider networks — that client brands deploy under their own labels. Named customers include MEDVi, Yes You Can!, Alpha, Skin Clique, Echelon, Schweiger Dermatology Group, and HealthJoy, with the platform serving over 1 million patients to date.

The core technology stack includes a proprietary AI engine called Carrie AI and vertical-specific sub-brands — CareGLP, CareHRT, CarePEPTIDES, and CareDERM — that target specific therapeutic categories such as GLP-1 weight management, hormone replacement therapy, peptides, and dermatology. The platform integrates pharmacy fulfillment, lab integrations, payment processing (carrying a 3.7% processing fee), and growth marketing services, with an additional product line called Accommocare extending into an adjacent care category. CareValidate is HIPAA, GDPR, CCPA, and LegitScript compliant and achieved SOC 2 Type II certification in April 2023, positioning it for enterprise and health-system procurement.

CareValidate operates on a platform and SaaS subscription model supplemented by per-transaction payment processing fees and optional growth agency services. It raised $1.1 million from American Enterprise Ventures in August 2020 and currently operates with 51–100 employees. Revenue mechanics combine recurring platform subscriptions, per-transaction processing fees, and outcome-linked growth services, positioning CareValidate as a B2B infrastructure layer rather than a direct-to-consumer telehealth brand.

Name

CareValidate

Legal name

CareValidate, Inc.

Website

https://carevalidate.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

CareValidate is an Atlanta-based AI-powered digital health infrastructure platform providing white-label telehealth solutions to digital health brands, health systems, pharmacies, and employers, with a proprietary Carrie AI engine and vertical sub-brands serving over 1 million patients.

Ownership category

akta.pro rank

Product category

Telehealth Infrastructure Platform

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industries

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ)

Keywords

• Telehealth infrastructure
• Digital health platform
• White-label telemedicine
• Pharmacy fulfillment services
• Healthcare compliance solutions

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Platform/SaaS Subscription and Infrastructure Fees: CareValidate provides a full-service digital health infrastructure platform on a subscription or per-transaction basis. The platform consolidates intake, care, labs, and pharmacy into a single system. Revenue is generated through platform fees, per-patient charges, and service fees for the infrastructure layer supporting white-labeled telehealth operations. Pricing includes a transparent 3.7% all-in payment processing rate with no hidden fees.
2. Payment Processing: CareValidate handles the full payment lifecycle — from first-visit checkout to recurring subscriptions — with a PCI-compliant infrastructure built for healthcare commerce. A single all-in processing rate of 3.7% covers payment processing, fraud protection, chargeback support, and HSA/FSA acceptance. Revenue is generated as a percentage of each transaction processed.
3. Growth Agency Services: The CareValidate Growth Program offers done-for-you agency services including campaign management, content production, email marketing, social media, paid advertising, landing page optimization, and monthly performance reviews. Also offers strategic consulting engagements for brand and messaging audits, go-to-market strategy, and competitive landscape analysis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

CareValidate provides an AI-powered, white-label digital health business platform that consolidates the entire telehealth stack — patient intake, provider network, pharmacy fulfillment, lab testing, payment processing, and analytics — into a single infrastructure layer. Enterprise customers (digital health brands, health systems, pharmacies, pharmaceutical companies, employers, and clinical practices) launch compliant virtual care programs in approximately 30 days under their own brand, with Carrie AI driving retention and operational efficiency. The platform also includes pre-configured program templates (CareGLP, CareHRT, CarePEPTIDES, CareDERM) and a RESTful API for deeper integration.

Product overview

CareValidate is an AI-powered digital health business platform providing white-labeled telehealth infrastructure for building, launching, and scaling digital health businesses. The platform operates as a unified system combining a core CareValidate platform with specialized sub-brands (CareGLP for GLP-1 medications, CareHRT for hormone replacement therapy, CarePEPTIDES for peptide treatments, and CareDERM for dermatology). These programs are supported by integrated add-on modules including Provider Network (nationwide clinicians), Pharmacy Fulfillment (503A/503B compounding, mail-order), Lab Testing & Diagnostics (at-home kits, LabCorp integration), Payment Processing (Stripe, 3.7% rate), Synchronous & Asynchronous Care (video, messaging, async review), Patient Care & Support (24/7 support), Intelligence & Analytics with Carrie AI, Storefront Brand & Growth tools, and a RESTful API with pre-built integrations. The platform emphasizes compliance (HIPAA, SOC 2 Type II, LegitScript) as a foundational layer across all services.

Differentiator

Problem solved

Functional benefit

Brands

• Care360: White-label web and mobile application platform for telehealth operations
• CareGLP
• CareHRT
• CarePEPTIDES
• CareDERM
• Carrie AI
• Accommocare

Products and services

• CareValidate Platform Core white-label digital health business platform consolidating patient intake, provider network, pharmacy fulfillment, lab testing, payment processing, and analytics into a single, compliant infrastructure for digital health brands, health systems, pharmacies, pharma companies, employers, retailers, and clinical practices.
• CareGLP Pre-configured GLP-1 medication program offering with built-in lab ordering, clinical eligibility checks, provider approvals, and nationwide pharmacy fulfillment for weight management telehealth programs.
• CareHRT Hormone replacement therapy program offering including testosterone and other hormone therapies with lab ordering, clinical consultations, nationwide fulfillment, and ongoing care management.
• CarePEPTIDES Peptide treatment program supporting healthy aging and wellness-focused care, with science-backed treatments guided by licensed clinicians through the CareValidate platform.
• CareDERM Prescription skincare, hair treatments, and dermatology services delivered through adaptive virtual workflows and fast mail-order or pharmacy fulfillment.
• Storefront Brand & Growth Program White-label storefront and growth tools service including branded front-end, custom domain, marketing landing pages, referral/affiliate tools, patient lifecycle automation, and CRM-ready data integration, paired with done-for-you agency services for go-to-market support.

Quantifiable outcome

• 3:1 ROI in year one for platform customers
• +7 more outcomes

Named customers7 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• HealthJoycoreStrategic or Co-development PartnerHealthJoy partnered with CareValidate to improve access and affordability of GLP-1 medications. The collaboration aims to address issues related to medication access and cost by combining HealthJoy's healthcare navigation and benefits platform with CareValidate's compliance infrastructure, pharmacy fulfillment, and provider network for GLP-1 prescriptions.
• MedvicoreStrategic or Co-development PartnerMedvi, a telehealth startup selling compounded weight-loss drugs, uses CareValidate as its compliance and infrastructure layer. Medvi generated $401 million in revenue in 2025 and projects $1.8 billion in annual sales for 2026. CareValidate handles pharmacy fulfillment, regulatory compliance, and clinical infrastructure for Medvi while Medvi focuses on branding, paid media, and customer service.
• LabCorpcoreTechnology or IntegrationCareValidate integrates with LabCorp for e-ordering and lab testing services. Patients can visit LabCorp draw sites near them and results flow directly into their care record within the CareValidate platform.
• SurescriptscoreTechnology or IntegrationCareValidate integrates with Surescripts for e-prescribing capabilities, enabling electronic prescription routing within the platform.
• StripecoreTechnology or IntegrationCareValidate integrates with Stripe for payment processing within its healthcare-native payment infrastructure.
• TwiliocoreTechnology or IntegrationCareValidate integrates with Twilio for SMS and voice communication with patients, supporting automated outreach, reminders, and secure messaging.
• Google Cloud Platform (GCP)coreTechnology or IntegrationCareValidate uses Google Cloud Platform (GCP) as its data center and cloud infrastructure provider. Data is hosted in the US-Central1 region with multi-availability zone redundancy, disaster recovery capabilities, and GCP's Cloud Key Management for encryption key management.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Hims & Hers Health: Hims & Hers Health is a publicly-traded consumer telehealth and pharmacy company selling prescription and OTC products including weight loss under its own brand. While it owns its stack rather than resells infrastructure, it is a clear benchmark and downstream competitor for CareValidate-powered operators like MEDVi.
• Ro: Ro is a direct-to-patient telehealth and pharmacy company spanning weight management, men's and women's health, dermatology, and fertility. It represents a vertically-integrated incumbent that competes for the same end patients that CareValidate-powered brands target.

Emerging players

• Thirty Madison: Thirty Madison operates multiple specialty telehealth brands across weight management, hair, dermatology, and migraine. Its multi-brand telehealth model is the type of operator CareValidate powers and competes with for the same end markets.

Direct peers

• DoseSpot: DoseSpot provides e-prescribing and clinical workflow infrastructure for telehealth operators and digital health platforms, with integrations into EHRs and pharmacy networks. It overlaps with CareValidate on pharmacy and medication management infrastructure for virtual care.
• Truepill: Truepill historically offered telehealth infrastructure, pharmacy fulfillment (including 503A/503B compounding), and white-label telehealth services for digital health brands. It is directly comparable to CareValidate on pharmacy plus telehealth infrastructure, although its current scope has narrowed.
• SteadyMD: SteadyMD operates a white-label telehealth platform with a nationwide clinician workforce, lab integrations, and pharmacy fulfillment for digital health brands. Its operating model of powering consumer-facing telehealth businesses parallels CareValidate's core offering.
• Wheel: Wheel offers a white-label telehealth platform combining a clinician network, patient intake, asynchronous and synchronous care, and pharmacy fulfillment, primarily serving digital health companies and pharma. It is directly comparable to CareValidate's infrastructure-as-a-service model.
• OpenLoop Health: OpenLoop Health provides white-label telehealth infrastructure including provider staffing, asynchronous and synchronous care, lab and pharmacy integrations, and AI-powered clinical workflows. It is a direct competitor to CareValidate in powering digital health brands and telehealth operators across multiple specialties.
• Mosaic Group: Mosaic Group provides telehealth infrastructure and pharmacy fulfillment services for digital health operators. It competes in the same white-label telehealth infrastructure category as CareValidate, with overlapping capabilities around provider networks, lab integration, and 503A/503B pharmacy.

Others

• HealthJoy: HealthJoy is a healthcare navigation and benefits platform that partnered with CareValidate to expand GLP-1 access for employers. It is a partner rather than direct competitor, but its employer benefits distribution channel overlaps with CareValidate's employer segment targeting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/carevalidate
• Xx.com/carevalidate
• Facebookfacebook.com/CareValidate360

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareValidate