Knowledge Work
Knowledge Work is a Tokyo-based private software company that sells AI-powered sales enablement SaaS — meeting recording, AI role-play training, and knowledge management — and AX consulting to large Japanese enterprises, with deep Salesforce, carrier, and Microsoft integrations.
- Company typePrivate
- Founded2020
- HeadquartersMinato, Japan
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Knowledge Work does
Knowledge Work Co., Ltd. (株式会社ナレッジワーク) is a Tokyo-based private software company founded in April 2020 that builds AI-powered sales enablement products for large Japanese enterprises. The company sells a modular SaaS platform — collectively branded as the 'Sales Enablement AI' suite — covering four domains: knowledge (internal knowledge sharing, document creation), work (AI meeting recording and Salesforce auto-input, real-time meeting promotion and external sharing), people (AI avatar sales role-play training), and learning (courses and knowledge acquisition). A companion consulting line, Knowledge Work X, provides sales-transformation (AX) advisory services. Technology is built on top of acquired proprietary assets — most notably the JamRoll real-time call-analysis technology obtained through the April 2025 acquisition of Poetics — combined with native integrations to Salesforce (including AppExchange listing and a 2026 Agentforce co-sell package), the three major Japanese mobile carriers (NTT Docomo, au, SoftBank), and Microsoft SharePoint/OneDrive. Knowledge Work's business model is a hybrid of per-seat SaaS subscriptions and professional services. The headline product, Knowledge Work AI Meeting Records, is listed at a special launch price of ¥2,500 per user per month (50% below standard pricing), with enterprise contracts quoted based on deployment scale. Revenue is anchored by major-account enterprise deployments — including Ricoh Japan (~6,000 users and 150,000+ monthly sales activities), Kirin Brewery (~2,500 users), NN Life Insurance, Mitsui Sumitomo Insurance, Mizuho Bank, Hokuriku Bank, Sanin Godo Bank, Suntory, Hitachi Systems, NTT Docomo Business, and Nisshin Foods — supplemented by Knowledge Work X AX consulting engagements. Go-to-market is direct enterprise field sales with dedicated account managers, complemented by system-integrator and consulting partnerships (Hitachi Systems, NTT Nexcia, Salesforce Japan, Forbes Japan, Partner Prop Co.). The company is headquartered at Azabudai Hills Mori JP Tower in Minato-ku, Tokyo, employs approximately 205 people, and has raised roughly ¥6.12 billion in venture funding across a Series A (April 2022) and a Series B (November 2023).
Knowledge Work firmographics
Firmographics- Name
- Knowledge Work
- Legal name
- 株式会社ナレッジワーク
- Website
- https://kwork.studio
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Knowledge Work is a Tokyo-based private software company that sells AI-powered sales enablement SaaS — meeting recording, AI role-play training, and knowledge management — and AX consulting to large Japanese enterprises, with deep Salesforce, carrier, and Microsoft integrations.
- Ownership category
- akta.pro rank
Knowledge Work industry classification
Industry- Product category
- Sales Enablement Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)
- akta.pro secondary industries
- Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Data, Analytics & AI Consulting (BPAHAEAF)
Keywords
Where Knowledge Work is headquartered
LocationHeadquarters
- HQ city
- Minato
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Knowledge Work business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription - Sales AI Products: Subscription-based SaaS model for sales AI product series including Knowledge Work AI Meeting Records, Knowledge Work internal knowledge sharing, AI sales role-play training. Per-user or per-seat pricing model targeting enterprise clients.
- Sales AX Consulting - Knowledge Work X: Sales transformation consulting services combined with AI products. Full-service engagement including sales method formalization, AI implementation, and product deployment.
- Partner Sales Enablement: Sales enablement products for distribution partners (パートナーセールspath)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Knowledge Work AI Meeting Records - Special Launch Price |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Knowledge Work product offering
Product offeringCore offering
Knowledge Work provides a modular sales enablement SaaS platform that uses AI to support large enterprise sales organizations across four domains: knowledge sharing, work automation (meeting records and CRM integration), people development (AI role-play training), and learning. Its flagship products include Knowledge Work AI Meeting Records (speech-to-text, summarization, Salesforce auto-input), AI Sales Role-Play (AI avatar training), and Internal Knowledge Sharing, complemented by a professional consulting series called Knowledge Work X.
Product overview
Knowledge Work is a sales enablement company offering a modular SaaS platform ('Knowledge Work') plus a consulting series ('Knowledge Work X') — collectively called 'Sales AX Solution'. The core platform provides AI-powered tools across four sales enablement domains: knowledge (internal knowledge sharing, document creation), work (AI meeting records, CRM automation, external sharing), people (AI role-play training), and learning (courses, knowledge acquisition). The portfolio includes 10+ named products/modules. The April 2025 acquisition of Poetics (JamRoll technology) integrated AI conversation analysis as 'Knowledge Work AI Meeting Records'. The June 2026 acquisition-integrated AI Sales Role-Play enables practice with AI avatar customers. Knowledge Work X provides consulting services to complement the software products.
Differentiator
Problem solved
Functional benefit
Brands
- Knowledge Work（ナレッジワーク）: セールスイネーブルメントAI продукttシリーズ。営業支援の各領域において複数のAIプロダクトを提供。
- Knowledge Work X（ナレッジワークX）
- NEW SALES
- NEW SALES チャンネル
Products and services
- Knowledge Work (Sales Enablement AI Platform) Modular SaaS platform providing AI-powered tools across four sales enablement domains: knowledge (internal knowledge sharing, document creation), work (AI meeting records, CRM automation, external sharing), people (AI role-play training), and learning (courses, knowledge acquisition). Targets enterprise sales organizations in Japan.
- Knowledge Work AI Meeting Records (ナレッジワークAI商談記録) AI-powered meeting recording and analysis tool that automatically transcribes online (web conference, IP phone) and offline (in-person) sales meetings, generates summaries with next-step actions, and auto-populates Salesforce CRM/SFA. Also supports NTT Docomo/au/SoftBank carrier call transcription with automatic Salesforce input.
- Knowledge Work AI Sales Role-Play (ナレッジワークAI営業ロープレ) AI avatar-based sales role-play and training tool. Sales representatives practice customer conversations with AI-generated avatar customers, receive immediate AI feedback and evaluation, and train on custom scenarios reflecting company-specific best practices. Used by insurance companies, banks, and enterprises for sales onboarding and skill development.
- Knowledge Work Internal Knowledge Sharing (ナレッジワーク社内共有) Internal knowledge management and sharing product that lets sales teams upload, auto-categorize, and retrieve sales knowledge, best practices, and documents. Integrates with SharePoint and OneDrive for cloud storage synchronization and provides role-specific search.
- Knowledge Work Learning / Knowledge Acquisition & Courses (ラーニング領域 ナレッジワーク ノウハウ獲得・コース受講) Structured learning platform for sales teams providing course content, knowledge acquisition tools, and practical learning environments to support systematic sales skill development and ongoing training.
- Knowledge Work Document Creation Agent (ナレッジワーク資料作成エージェント) AI-powered document generation tool that creates sales presentations and proposals automatically using company-specific knowledge bases, integrated with PowerPoint and accessible from the internal knowledge sharing interface.
- Knowledge Work AI Meeting Promotion & External Sharing (ワーク領域 ナレッジワークAI商談推進・社外共有) Real-time AI knowledge recommendation during active sales meetings plus an external knowledge sharing interface for sharing relevant content with customers directly from the sales knowledge base and CRM context.
- Knowledge Work for Partner Sales (ナレッジワーク for パートナーセールス) Sales enablement product designed for distribution channel partners and resellers, providing partner-specific sales support, knowledge sharing, and training tools to strengthen indirect sales channel performance.
- Knowledge Work Custom AI Agent (ナレッジワークカスタマイズAIエージェント) Custom AI agent offering that supports complex, company-specific workflows and tasks, enabling enterprises to delegate intricate sales processes to AI and automate complex internal and external sales operations beyond standard product modules.
- Knowledge Work X (ナレッジワークX) - Sales AX Consulting Series Sales transformation consulting series that provides on-site consulting including sales methodology formalization, AI implementation support, and organizational change management, complementing the SaaS products.
- Knowledge Work with Carrier Calling (ナレッジワーク with キャリア通話) Integration service that captures call content from NTT Docomo, au, and SoftBank business phone lines and automatically transcribes and inputs conversations into Salesforce CRM, extending AI Meeting Records to mobile carrier-based sales calls.
Quantifiable outcome
- Ricoh Japan can reallocate time from administrative tasks to customer negotiations across 150,000 monthly sales activities
- +2 more outcomes
Companies that use Knowledge Work
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
Knowledge Work technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability10 records
Feature5 records
Knowledge Work partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered key, core and flagship.
- NN Life Insurance Co., Ltd. (エヌエヌ生命)keyImplementation of Knowledge Work AI Sales Role-Play for nationwide sales representative training. Transforms tacit sales knowledge into structured training.
- Hitachi Systems, Ltd. (株式会社日立システムズ)keySimultaneous deployment of Knowledge Work AI Meeting Records and Knowledge Work Internal Sharing. Part of AX promotion and data assetization initiative.
- Salesforce Japan (株式会社セールスフォース・ドットコム)coreStrategic integration partnership combining Salesforce's Agentforce AI agents with Knowledge Work's sales AI products. Providing a financial services sales package that enables early productivity, compliance adherence, and accelerated onboarding for financial sales organizations.
- Ricoh Japan Co., Ltd. (リコージャパン)keyDeployment of Knowledge Work AI Meeting Records for approximately 6,000 employees at Ricoh Japan. Solution automates meeting transcription, summary creation, and CRM/SFA input for sales operations.
- NTT Nexcia (NTTネクシア)keyStrategic partnership for joint provision of Sales Enablement Professional Operation Services. Collaboration to expand market reach for sales enablement solutions.
- Partner Prop Co. (パートナープロップ社)keyStrategic partnership marking entry into Partner Enablement (sales agency support) domain. Combined expertise for supporting distribution partners.
- Major Japanese Telecommunications Carriers (NTT Docomo/au/SoftBank)keyService integration for automatic Salesforce input of call records from all three major Japanese carriers. Enables call recording automation for sales.
- Poetics Inc. (Poetics社)flagshipM&A - acquisition of all shares of Poetics, which operated JamRoll business analysis AI. Company CEO Yamazaki Hazumu joined as CAIO. Integration of meeting analytics technology into Knowledge Work AI Meeting Records product.
- Forbes Japan (フォーブス ジャパン)flagshipCo-hosting NEW SALES OF THE YEAR award with Forbes Japan since 2025. Annual award recognizing enterprise companies practicing innovative sales transformation. Promotional partnership with Gainsight, Sansan, Userlocal, Celebrix, Nespresso, and Wine to Style as award partners.
Scale indicators6 records
Recent moves7 records
Expansion highlights7 records
Knowledge Work competitors and assessment
Company assessmentDirect peers
- Gong.io: Gong is the global leader in revenue/conversation intelligence, offering AI-powered meeting recording, transcription, and deal analytics — directly overlapping with Knowledge Work's AI Meeting Records and Salesforce CRM auto-population features.
- Mindtickle: Mindtickle specializes in sales readiness and AI role-play training — directly comparable to Knowledge Work's AI Sales Role-Play module and learning platform for enterprise sales force development.
- Highspot: Highspot is a leading sales enablement platform covering content management, training, and buyer engagement — overlapping with Knowledge Work's internal knowledge sharing, learning, and role-play modules for enterprise sales teams.
- Salesloft: Salesloft is a sales engagement platform with conversation intelligence (Drift/DrivenIQ-style features) — comparable to Knowledge Work's sales workflow automation and CRM integration stack.
- Outreach: Outreach provides AI-powered sales execution and conversation intelligence — competing for the same enterprise sales productivity budgets as Knowledge Work's workflow and meeting records modules.
- Chorus.ai (ZoomInfo): Chorus is a conversation intelligence platform for B2B sales teams, offering meeting recording and analytics — directly comparable to Knowledge Work's AI Meeting Records and Salesforce integration.
- Allego: Allego is a sales enablement and readiness platform with AI-driven learning, content, and coaching — comparable to Knowledge Work's Learning and AI Role-Play offerings.
- Showpad: Showpad offers sales enablement including content management, training, and coaching — directly overlapping with Knowledge Work's knowledge sharing and learning modules.
Broad incumbents
- Sansan: Sansan is a Japanese contact data and sales DX incumbent (and a Knowledge Work investor); it offers broader sales intelligence and business card capture that touches adjacent sales enablement workflows in the Japanese market.
Regional players
- UZABASE (FORCAS / now Userbase): UZABASE built FORCAS as a sales DX solution for account-based marketing and sales intelligence — a former employer of Knowledge Work's VP Revenue and a regional sales-tech comparable in the Japanese market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Knowledge Work social profiles
Digital presenceKnowledge Work compliance and trust
Trust signalCompliance4 records
Knowledge Work financial estimates
Financial estimateRevenue estimate
Valuation estimate
Knowledge Work leadership team
Management profileNumber of profiles
Profiles20 records
Knowledge Work subsidiaries and ownership
Company hierarchySubsidiaries1 record
Knowledge Work funding detail
Funding detailFunding overview
Funding rounds5 records
Investors21 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Knowledge Work M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Knowledge Work
What does Knowledge Work do?
Knowledge Work provides a modular sales enablement SaaS platform that uses AI to support large enterprise sales organizations across four domains: knowledge sharing, work automation (meeting records and CRM integration), people development (AI role-play training), and learning. Its flagship products include Knowledge Work AI Meeting Records (speech-to-text, summarization, Salesforce auto-input), AI Sales Role-Play (AI avatar training), and Internal Knowledge Sharing, complemented by a professional consulting series called Knowledge Work X.
Is Knowledge Work a public or private company?
Knowledge Work is a private company. It is classified as venture growth investor backed and is currently operating.
When was Knowledge Work founded?
Knowledge Work was founded in 2020. It employs 1 to 10 people.
Where is Knowledge Work based?
Knowledge Work is headquartered in Minato, Japan, in the Asia region.
How does Knowledge Work make money?
Three revenue lines are on record. SaaS Subscription - Sales AI Products are the primary driver. The others are sales AX Consulting - Knowledge Work X and partner Sales Enablement.
Who are Knowledge Work's main competitors?
Direct peers on record are Gong.io, Mindtickle, Highspot, Salesloft, Outreach, Chorus.ai (ZoomInfo), Allego and Showpad. Sansan is listed as a broad incumbent. UZABASE (FORCAS / now Userbase) is listed as a regional player.
Does Knowledge Work have an API?
Yes. Knowledge Work offers an API/MCP server for partners and enterprise customers to build AI agent integrations and access sales knowledge databases. An 'API / MCP サーバー利用特約' (API/MCP Server Usage Terms) is listed as one of the service terms on the Terms of Service page, indicating formal API terms exist. MCP server and data operation services are provided to support AI agent deployment and custom sales knowledge database construction. Developer documentation is at kwork.studio/terms/api-mcp.
What industry is Knowledge Work in?
Knowledge Work's product category is Sales Enablement Software. Its primary akta.pro industry code is HDAEAHAI, Enterprise Work Management & Collaborative Workflow Platforms, with a secondary code of HDAEANAH, Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs). Its NAICS code is 513210 and its SIC code is 7372.