Chorus.ai
Chorus.ai (now ZoomInfo Chorus AI) is an AI conversation intelligence platform that captures, transcribes, and analyzes sales calls, meetings, and emails for enterprise sales teams, providing coaching, deal intelligence, and forecasting within ZoomInfo's broader go-to-market platform.
- Company typePrivate
- Founded2015
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Chorus.ai firmographics
Firmographics- Name
- Chorus.ai
- Legal name
- ZoomInfo Technologies LLC
- Website
- https://chorus.ai
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Chorus.ai (now ZoomInfo Chorus AI) is an AI conversation intelligence platform that captures, transcribes, and analyzes sales calls, meetings, and emails for enterprise sales teams, providing coaching, deal intelligence, and forecasting within ZoomInfo's broader go-to-market platform.
- Ownership category
- akta.pro rank
Chorus.ai industry classification
Industry- Product category
- Conversation Intelligence Software
- akta.pro primary industry
- Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH)
- akta.pro secondary industries
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
Keywords
Where Chorus.ai is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Chorus.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Software License: SaaS subscription model providing conversation intelligence capabilities including call recording, analysis, coaching, and deal intelligence. Revenue generated through recurring subscription fees.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Chorus.ai product offering
Product offeringCore offering
Chorus.ai (marketed as ZoomInfo Chorus AI) is an AI-driven conversation intelligence cloud platform that automatically captures, transcribes, and analyzes sales calls, meetings, and emails to provide sales coaching, deal/revenue intelligence, market intelligence, and connected B2B relationship insights. It is sold to performance-driven B2B sales teams as a recurring SaaS subscription, integrated with Zoom for call capture and with CRM systems for automatic contact and opportunity synchronization.
Product overview
Chorus.ai, now marketed as ZoomInfo Chorus AI, is a conversation intelligence platform for sales teams. The core offering is the Chorus product itself, which is available as a unified platform with multiple integrated modules including Call Recording, Sales Coaching/Team Performance, Deal Intelligence/Revenue Intelligence, Market Intelligence, and Connected Intelligence/Customer Intelligence. These modules work together to capture and analyze customer calls, meetings, and emails to provide visibility into sales performance, drive behavior changes, and enable data-driven decision making. Chorus is backed by 14 proprietary machine-learning patents and is positioned as the fastest growing Conversation Intelligence product in ZoomInfo's portfolio.
Differentiator
Problem solved
Functional benefit
Products and services
- Chorus (ZoomInfo Chorus AI) AI-driven conversation intelligence platform that automatically captures, transcribes, and analyzes customer sales calls, meetings, and emails to provide sales coaching, deal and revenue intelligence, market intelligence, and connected B2B relationship insights. Sold to performance-driven mid-market and enterprise B2B sales teams as a recurring SaaS subscription.
Quantifiable outcome
- Sales cycles reduced by 30% and revenue grew 25% (MongoDB customer)
- +1 more outcomes
Companies that use Chorus.ai
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles2 records
Chorus.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature5 records
Chorus.ai partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ZoomcoreDeep integration with Zoom for automatic call recording and capture. Chorus automatically connects to Zoom, enabling seamless recording of sales calls without manual intervention.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Chorus.ai competitors and assessment
Company assessmentDirect peers
- Gong: The leading direct competitor in conversation intelligence for sales teams. Gong offers near-identical capabilities — call recording, transcription, deal intelligence, and forecasting — and competes head-to-head with Chorus for the same enterprise B2B sales customers.
- Outreach: Sales engagement platform that has built native conversation intelligence (Kaia) capabilities, increasingly overlapping with Chorus's call analysis, coaching, and deal intelligence features for mid-market and enterprise sales teams.
- Salesloft: Sales engagement and conversation intelligence competitor (Drift acquisition) that targets similar sales-led enterprises, offering cadence, call recording, and AI-driven conversation insights that overlap materially with Chorus's product.
- Clari: Revenue platform that combines conversation intelligence (via Wingman/Groove acquisitions) with deal management and forecasting, directly overlapping with Chorus's deal intelligence and revenue intelligence modules for enterprise sales organizations.
Emerging players
- Avoma: AI meeting assistant and conversation intelligence platform for sales and customer-facing teams. Overlaps with Chorus on transcription, summarization, and coaching but with a stronger focus on meeting lifecycle management and broader use cases beyond pure sales.
- Jiminny: Conversation intelligence and sales coaching platform that competes with Chorus on call recording, AI-driven insights, and performance coaching, primarily targeting SaaS and tech sales teams in EMEA and North America.
Broad incumbents
- Salesforce: Dominant CRM incumbent whose Sales Cloud and Einstein Conversation Insights offer in-platform call analytics, transcription, and AI-driven coaching, competing with Chorus inside large Salesforce-centric accounts where procurement prefers bundled suites.
- HubSpot: Broad CRM and sales hub provider that includes conversation intelligence features (call tracking, transcripts, AI summaries) within its Sales Hub, competing with Chorus especially in mid-market and SMB segments where HubSpot is the system of record.
- Microsoft: Incumbent with Dynamics 365 Sales and Microsoft Teams/Sales Copilot offering conversation capture, transcription, and AI summarization natively in the Microsoft productivity stack — a key competitive vector for Chorus in Microsoft-centric enterprises.
Others
- Zoom: Core integration partner that provides the call capture infrastructure underpinning Chorus's automatic recording capability, while also expanding its own Zoom Revenue Accelerator CI product — a partial competitor and a key ecosystem dependency for Chorus.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Chorus.ai social profiles
Digital presenceChorus.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chorus.ai leadership team
Management profileNumber of profiles
Profiles4 records
Chorus.ai funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chorus.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chorus.ai
What does Chorus.ai do?
Chorus.ai (marketed as ZoomInfo Chorus AI) is an AI-driven conversation intelligence cloud platform that automatically captures, transcribes, and analyzes sales calls, meetings, and emails to provide sales coaching, deal/revenue intelligence, market intelligence, and connected B2B relationship insights. It is sold to performance-driven B2B sales teams as a recurring SaaS subscription, integrated with Zoom for call capture and with CRM systems for automatic contact and opportunity synchronization.
Is Chorus.ai a public or private company?
Chorus.ai is a private company. It is classified as corporate owned and is currently operating.
When was Chorus.ai founded?
Chorus.ai was founded in 2015. It employs 1 to 10 people.
Where is Chorus.ai based?
Chorus.ai is headquartered in San Francisco, United States, in the North America region.
How does Chorus.ai make money?
One revenue line is on record: subscription Software License.
Who are Chorus.ai's main competitors?
Direct peers on record are Gong, Outreach, Salesloft and Clari. Emerging players are Avoma and Jiminny. Broad incumbents are Salesforce, HubSpot and Microsoft. Zoom is listed as an others.
Does Chorus.ai have an API?
No public API is recorded for Chorus.ai.
What industry is Chorus.ai in?
Chorus.ai's product category is Conversation Intelligence Software. Its primary akta.pro industry code is HDAAAFAH, Audio & Speech Analytics (call analytics, QA, insights), with a secondary code of HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration).