Social Solutions

What Social Solutions does

Social Solutions, now operating as Bonterra: Social Good Technology, is a privately held, PE-backed vertical software company that provides case management systems and performance management software for human and social service organizations. Founded in 1996 and headquartered in Austin, Texas (with a Baltimore presence), the company has grown through a sustained acquisition strategy spanning Apricot (2015), CyberGrants (2016), EveryAction (2017), Network for Good (2019), DonorDrive (2020), Athena Software (2021), GiveGab (2021), and Mobilize (2022), rebranding to Bonterra in 2021 to consolidate eleven product brands under a unified social-good technology platform.

Bonterra's product portfolio spans four functional areas: Fundraising and Engagement (EveryAction, Network for Good, DonorDrive, GiveGab, Mobilize), Corporate Social Responsibility and Grants Management (Deed, CyberGrants), Case Management (Apricot, Apricot for Government, Social Solutions ETO), and Capacity Building (Jumpstart), with Bonterra Que added in 2024 as the company's first agentic AI for fundraising intelligence. The platform serves four customer verticals — nonprofits (primary), foundations, government agencies, and corporations — across 70+ countries, with a self-serve product login model alongside enterprise field sales for larger deployments. Quoted customers include the Audubon Society, Mt. Caramel Veterans Service Center, Sanofi, and the Arab-American Family Support Center.

The business model is SaaS subscription licensing with quote-based (non-publicly-disclosed) pricing, monetized across multiple product tiers and brands. The company claims a network of 170K+ customer organizations, 46M+ donors, 216K+ nonprofits, and $22B+ in annual giving supported, with headcount reported at 501–1,000. Revenue, ownership details, and management team composition are not disclosed in the source material; the company appears to be privately held and backed by private equity, with no parent company identified.

Name

Social Solutions

Legal name

Bonterra

Website

https://socialsolutions.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Social Solutions, operating as Bonterra, is a PE-backed vertical SaaS company providing fundraising, CSR, grants management, and case management software to nonprofits, foundations, government agencies, and corporations across 70+ countries, serving 170K+ organizations through acquired product brands plus its Bonterra Que AI.

Ownership category

akta.pro rank

Product category

Nonprofit Management Software

NAICS

Human Rights Organizations (813311), Civic and Social Organizations (8134)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Public Charities & Grantmaking Intermediaries (BPAGAKAE)

Keywords

• Nonprofit case management
• Fundraising CRM software
• Grant management software
• Corporate social responsibility
• Volunteer management software

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Licensing: Subscription-based software licensing for nonprofit CRM, fundraising, CSR, grantmaking, and case management products. Multiple product tiers across brands including EveryAction, Network for Good, DonorDrive, Mobilize, GiveGab, Deed, CyberGrants, Apricot, and Jumpstart.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Social Solutions (Bonterra) provides cloud-based SaaS for nonprofits, foundations, government agencies, and corporations, covering fundraising CRM, donor and volunteer management, peer-to-peer fundraising, case management, grantmaking, and corporate social responsibility programs. Offerings are sold via subscription licensing across multiple product brands and unified through Bonterra Que, an agentic AI layer trained on $28B in annual giving data.

Product overview

Bonterra (formerly Social Solutions) operates as a unified social good technology platform offering a comprehensive portfolio of acquired and natively developed products organized into three main categories: Fundraising + Engagement (EveryAction, Network for Good, DonorDrive, Mobilize, GiveGab), Corporate Social Responsibility (Deed, CyberGrants), and Case Management (Apricot, Apricot for Government). The platform also includes capacity building tools (Jumpstart) and AI-powered fundraising intelligence (Bonterra Que). Trusted by over 170,000 nonprofits, foundations, and corporate teams, Bonterra supports 46M+ donors, 216K+ nonprofits, and $22B+ in annual giving across 70+ countries. The platform provides end-to-end tools for fundraising, CSR, grantmaking, and case management.

Differentiator

Problem solved

Functional benefit

Brands

• Bonterra Que: AI-powered fundraising intelligence built for nonprofits
• Bonterra Apricot
• Bonterra EveryAction
• Bonterra CyberGrants

Products and services

• EveryAction

Quantifiable outcome

• 800% increase in sustainers for Audubon Society using Bonterra EveryAction
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Blackbaud: Blackbaud is the closest direct peer — the largest publicly traded vertical SaaS provider for nonprofits, offering fundraising CRM, grantmaking, financial management, and education software. Competes head-to-head with Bonterra across nearly every product line including EveryAction (CRM), CyberGrants (grants), and Network for Good (small nonprofit fundraising).
• DonorPerfect: DonorPerfect is a long-standing direct competitor in nonprofit CRM and donor management, serving small to mid-sized nonprofits with subscription-based fundraising software. Competes most directly with Network for Good and EveryAction at the lower end of the market.
• NeonCRM: NeonCRM (by Neon One) is a vertical SaaS for small and mid-sized nonprofits offering CRM, fundraising, event management, and volunteer coordination. Competes with Bonterra's Network for Good and EveryAction in the SMB nonprofit segment with a unified single-platform approach.
• Bloomerang: Bloomerang is a donor management and fundraising CRM platform purpose-built for small to mid-sized nonprofits, with strong donor retention analytics. Competes directly with EveryAction and Network for Good in the SMB nonprofit segment with an emphasis on retention science.
• Foundant Technologies: Foundant Technologies provides cloud-based grantmaking software for community foundations and philanthropies, competing directly with CyberGrants and Bonterra's foundation-targeted products. Strong overlap in grants lifecycle, applicant experience, and reporting for community foundations.

Broad incumbents

• Salesforce.org (Salesforce Nonprofit Cloud): Salesforce.org is the nonprofit arm of Salesforce offering Nonprofit Cloud, a CRM-based fundraising and program management suite. Competes with Bonterra's EveryAction and Apricot for mid-market and enterprise nonprofits, but operates as a horizontal platform with nonprofit-specific configurations rather than a vertical specialist.
• Microsoft Cloud for Nonprofits: Microsoft offers a Cloud for Nonprofits solution built on Dynamics 365 and the Power Platform, targeting enterprise nonprofits and corporate CSR programs. Overlaps with Bonterra in case management, fundraising, and corporate giving, though Microsoft approaches the market as a horizontal productivity vendor with a nonprofit industry layer.

Emerging players

• Givebutter: Givebutter is a fast-growing modern fundraising platform for nonprofits offering donation forms, peer-to-peer fundraising, events, and CRM in a freemium model. Overlaps with DonorDrive, GiveGab, and Network for Good, particularly among digitally native small nonprofits and newer entrants.
• Funraise: Funraise is a modern nonprofit fundraising platform offering donation pages, peer-to-peer fundraising, CRM, and donor management, competing with DonorDrive and EveryAction at the mid-market. Has grown rapidly with a focus on UX and nonprofit-friendly pricing.
• Submittable: Submittable is a grants management and application review platform used by foundations, governments, and corporations to manage the full grant lifecycle. Competes most directly with CyberGrants and Bonterra's grant management offerings, particularly in the foundation segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SocialSolutions
• YouTubeyoutube.com/bonterratech
• Facebookfacebook.com/SocialSolutionsInc
• LinkedInlinkedin.com/company/social-solutions
• Instagraminstagram.com/bonterratech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries9 records

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Social Solutions