Resupply

What Resupply does

Resupply (ReSupply, Inc.) is a Boston, Massachusetts-based, veteran-founded private company that operates an on-demand donation pickup platform connecting household donors with a network of haulers and nonprofit drop-off partners. The service allows consumers to schedule pickup of furniture and household goods they wish to donate; items are then routed through a distributed hauler network to one of 3,000+ charity partner locations across 48 US states. To date, the company reports diverting 80 million pounds of goods from landfill and delivering approximately $90 million in resources to charity partners, with a Trustpilot rating of 4.6/5.

The platform functions as a two-sided marketplace coordinating logistics between long-tail B2C donors and a fragmented supply side of haulers and nonprofit recipients. Its technology layer appears to be a scheduling and routing/matching platform rather than an AI-driven system; no AI, ML, or proprietary model components are disclosed. The company is led by founder and CEO Paul Tocci.

Resupply monetizes through transaction fees on donation pickup services, with pricing structured on a custom quote basis per pickup rather than fixed list pricing. The business is asset-light on the logistics side, relying on independent hauler partners for fulfillment. Total disclosed funding is approximately $3.48M across a 2018 seed round ($700K) and a 2020 round ($2.78M), and the company employs 51-100 people.

Name

Resupply

Legal name

ReSupply, Inc.

Website

https://resupplyme.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Resupply is a Boston-based, veteran-founded on-demand donation pickup platform that connects household donors with a network of haulers and 3,000+ nonprofit partners across 48 US states, monetizing via per-pickup transaction fees.

Ownership category

akta.pro rank

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Donation Pickup Services: ReSupply charges donors a fee for coordinating and providing white-glove donation pickup services. Pricing is customized based on items donated and geographic location. The service competes with traditional junk removal by offering lower cost while providing donation impact.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Resupply operates a digital marketplace that connects individual residential donors with a network of licensed and insured haulers and over 3,000 local nonprofit charities to provide at-home, next-day pickup of furniture, clothing, appliances, and housewares. Donors schedule pickups online or by phone, haulers perform white-glove service including heavy lifting, disassembly, and stairs, and items are delivered to nearby charity partners within 24-48 hours.

Product overview

ReSupply operates as a single-service platform offering on-demand furniture and household goods donation pickup. The core offering is the Donation Pickup Service, which enables donors to schedule 24-48 hour at-home pickups via online portal or phone. The service is delivered through a network of licensed and insured haulers who provide white-glove service including heavy lifting, disassembly, and stair navigation. ReSupply connects pickup operations with its Charity Partner Program, which directs donations to over 3,000 nonprofit locations nationwide. The company also maintains a Hauler Partner Program for logistics operations and The Donation Dispatch Blog for content. The platform differentiates through its pricing model (cost less than traditional junk removal), environmental impact focus (diverting waste from landfills), and veteran-founded heritage.

Differentiator

Problem solved

Functional benefit

Products and services

• Donation Pickup Service On-demand at-home pickup service for furniture, clothing, appliances, and housewares, featuring white-glove handling including heavy lifting, disassembly, and stair navigation, with next-day scheduling via online portal or phone for individual residential donors across 48 US states.
• Charity Partner Program Partnership program that connects local nonprofit organizations with Resupply's pickup logistics to receive donated furniture and household goods, supporting 3,000+ charity partner locations nationwide and increasing donation volume for charity operations.
• Hauler Partner Program Network of licensed and insured hauler partners who perform white-glove pickup services, handling heavy lifting, disassembly, and stair navigation for Resupply's donation pickup operations across the United States.

Quantifiable outcome

• $90M in resources delivered to local charities
• +4 more outcomes

Named customers14 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• AMVetscoreStrategic or Co-development PartnerNational nonprofit organization serving Veterans. Receives donated items through ReSupply's pickup service, helping AMVets provide resources to Veteran communities in need.
• Furniture FriendscoreStrategic or Co-development PartnerFurniture-focused nonprofit receiving donated furniture items through ReSupply's network to support community members in need.
• Habitat Seattle-KingcoreStrategic or Co-development PartnerHabitat for Humanity affiliate serving Seattle and King County area. Receives donated goods to support affordable housing programs.
• Goodwill NY NJcoreStrategic or Co-development PartnerGoodwill organization serving New York and New Jersey. Receives donated items to support workforce development programs and community services.
• Goodwill Orange CountycoreStrategic or Co-development PartnerGoodwill organization serving Orange County, California. Receives donated items to support workforce training and community programs.
• Humane Society North Central FloridaminorStrategic or Co-development PartnerAnimal welfare organization receiving donated items whose proceeds support animal care and rescue operations.
• Military Missions in ActioncoreStrategic or Co-development PartnerVeterans-focused nonprofit receiving donated items to support military families and Veterans in need.
• Rescue MissioncoreStrategic or Co-development PartnerHomeless shelter and social services organization receiving donations to support individuals experiencing homelessness.
• SVdP OrlandocoreStrategic or Co-development PartnerSt. Vincent de Paul Orlando chapter providing practical support to community members facing hardship. Diverted 84K lbs from landfill and received $100K in resources through ReSupply.
• SVdP St LouiscoreStrategic or Co-development PartnerSt. Vincent de Paul St. Louis chapter receiving donated items to support community outreach programs.
• Habitat Metro DenvercoreStrategic or Co-development PartnerHabitat for Humanity affiliate serving Denver metropolitan area, receiving donations to support affordable housing construction.
• The Salvation ArmycoreStrategic or Co-development PartnerNational nonprofit organization receiving donated items to support social services, disaster relief, and community programs.
• Habitat for Humanity Greater BostoncoreStrategic or Co-development PartnerHabitat for Humanity affiliate serving Greater Boston area. Achieved 40% annual sales growth and saved $180K per truck annually through ReSupply partnership.
• St. Vincent de Paul OrlandocoreStrategic or Co-development PartnerSVdP Orlando offers practical support and essential services to community members facing hardship. Through ReSupply partnership, diverted 84K lbs from landfill and received $100K in resources delivered.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Junk King: National junk removal franchise providing on-demand household and commercial item pickup with recycling/donation options. Comparable service offering, geography, and target customer base as ReSupply.
• LoadUp: Tech-enabled junk removal company with upfront pricing and a donation-first model that mirrors ReSupply's positioning. Comparable as a direct, digitally-scheduled pickup competitor emphasizing charitable disposition over landfill dumping.
• College HUNKS Hauling Junk & Moving: National franchised junk removal and moving labor brand offering white-glove pickup of furniture and household goods. Overlaps ReSupply on target customer (homeowners/renters), service model (scheduled pickup), and item categories handled.
• 1-800-GOT-JUNK: North America's largest full-service junk removal franchise, offering on-demand pickup of household items including furniture and appliances. Directly comparable as a paid, white-glove household goods removal service; increasingly competes on donation/sustainability messaging.

Emerging players

• Dolly: On-demand marketplace connecting consumers with drivers and labor for small moves, furniture delivery, and hauling. Comparable as a tech-enabled, asset-light household goods transportation platform targeting similar residential customers.
• GoShare: Marketplace connecting customers with drivers and helpers for furniture/appliance delivery, moving, and hauling. Comparable as a tech-enabled, gig-style household goods transportation platform serving similar customer use cases.
• TaskRabbit: Labor marketplace offering furniture moving, heavy lifting, and junk removal tasks booked through a digital platform. Comparable as a digital, on-demand household-services marketplace with strong consumer brand recognition.

Broad incumbents

• The Salvation Army (Donation Pickup): Major national nonprofit that runs its own free donation pickup service for household goods. A core ReSupply charity partner but also a competitor when donors prefer free direct pickup, especially via its national toll-free scheduling.
• Habitat for Humanity ReStore: Habitat's nationwide chain of donated-furniture/home-goods retail outlets, several of which run their own pickup programs. ReSupply's listed partners include multiple Habitat affiliates, making Habitat both a distribution partner and a structural alternative.
• Goodwill Industries (Donation Pickup): Large national nonprofit operating donation pickup programs across most US states. Functions both as a ReSupply recipient and as a competing pickup option where donors prefer a free, direct channel to a recognized charity brand.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/resupplyapp
• LinkedInlinkedin.com/company/resupplyapp
• Instagraminstagram.com/resupplyme

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resupply