What Opus does

Opus by AppliedAI is an agentic AI platform that automates regulated business processes for enterprises in heavily regulated industries including financial services, healthcare, government, and business process outsourcing. The platform enables business teams to discover, build, run, and optimize workflows through natural language descriptions while IT retains governance control via attribute-based access control, versioning, identity provider compatibility, and policy enforcement. Founded in 2022 and headquartered in Abu Dhabi, United Arab Emirates, AppliedAI serves customers across the Americas, Europe, Middle East, and Asia and operates as the UAE's flagship AI champion.

The platform is built on a proprietary Large Work Model (LWM) trained on the Opus Work Knowledge Graph (WKG), which encodes over 1,297,221 global business processes. Opus combines LLMs, deterministic logic, human-in-the-loop controls, and deep system integrations through an Agentic Process Execution (APX) layer. AppliedAI has published four peer-reviewed research papers on arXiv introducing the Large Work Model, Workflow Intention Framework, Prompt Intention Framework, and Quantitative Workflow Evaluation Framework. According to disclosed benchmarks, Opus Alpha 1 Large outperforms state-of-the-art LLMs by 38% on a Medical Coding workflow generation task (Opus Alpha 1 Small by 29%). The platform exposes 3,500+ pre-built connectors covering enterprise systems including SAP, Workday, Epic, Cerner, BlackRock Aladdin, Bloomberg AIM, and LSEG World-Check, and is organized into six modules: Digital Twin, Discover, Build, Run, Optimise, and Govern.

AppliedAI monetizes Opus through a subscription-plus-usage model measured in Manhours (consumed only on successful job completion), with a free tier for evaluation and paid enterprise tiers offering multi-tenant or dedicated single-tenant deployment for data residency and sovereignty requirements. The go-to-market motion combines enterprise field sales, product-led self-serve, and flagship channel partnerships with McKinsey & Company (announced May 2026) and Firstsource (strategic equity investment and embedded deployment partnership announced November 2025). Named customers include NMC Healthcare, Firstsource, Palantir, EY, MoneyGram, G42, Talabat, ADCB, MetaLab, and Infineum. The company has raised a Series A round described by Forbes as one of the largest ever for a Middle Eastern company (February 2025) and a subsequent pre-Series B round in January 2026; specific funding amounts and revenue are not publicly disclosed.

Name

Opus

Legal name

Applied AI Corporation Limited

Website

https://opus.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

251–500 employees

Short description

Opus by AppliedAI is an agentic AI platform that automates regulated business processes for enterprises in financial services, healthcare, government, and BPO. It uses a proprietary Large Work Model trained on over 1.3 million business processes to generate and execute auditable, governed workflows.

Ownership category

akta.pro rank

Product category

Enterprise Workflow Automation Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

akta.pro secondary industries

Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), iPaaS & Workflow Automation (BPAMAOAB)

Keywords

• Agentic workflow automation
• Regulated process automation
• AI workflow platform
• Enterprise process automation
• Agentic process execution

Headquarters

HQ city

Hoffman Estates

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Manhours-based Usage (Subscription + Usage): Usage-based unit of measurement called 'Manhours' representing the work jobs do. Customers are charged only when a job completes successfully — failed jobs do not incur charges. Manhours are also consumed when running previews in the Builder, using Prompt to Workflow generation, and using Opus AI Assist. Free tier available alongside paid tiers. Subscription tiers determine feature access. Enterprise plans include dedicated single-tenant deployment options.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Opus is an agentic AI platform that lets business teams discover, build, run, and optimise executable workflows for regulated back-office operations, while IT retains governance. It combines a proprietary Large Work Model trained on over 1.3 million business processes with specialised task agents (Opus Agent, Custom Agent, Decision Agent, Human Decision Agent, Opus Code, Review Task), human-in-the-loop controls, and a 3,500+ integration marketplace into a single supervised execution layer with full audit trails.

Product overview

Opus by AppliedAI is an agentic AI platform organized as a platform-plus-modules architecture. The core Opus platform combines a proprietary Large Work Model trained on the Work Knowledge Graph with specialized agents (Opus Agent, Custom Agent, Decision Agent, Human Decision Agent) and supporting tasks (Opus Code, Opus Human Task, Review Task). The platform is organized around six modules: (A) Digital Twin with Blueprint for enterprise visualization, (B) Discover with Process Discovery and AI-first Workflow Generation, (C) Build with Opus Build Agents, Custom Run Agents, Opus Chat, and Component Library, (D) Run with Execution Engine, Cases/Jobs Interface, and Channels, (E) Optimise with Design-time Memory, and (F) Govern with Versioning, ABAC, IdP Compatibility, and Policies. The platform supports 3,500+ integrations through the Integration Marketplace and runs Python 3.13 via Opus Code with an Opus SDK for file operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Opus Core Platform Agentic AI platform from AppliedAI that lets regulated enterprises discover, build, run, and optimise governed workflows, creating a living Digital Twin of the automated enterprise. Combines a proprietary Large Work Model, specialised task agents, human-in-the-loop controls, and a 3,500+ integration marketplace.
• Large Work Model (LWM) Proprietary large work model trained on the Opus Work Knowledge Graph indexing over 1,297,221 global business processes; generates context-aware, semantically aligned, auditable workflows from natural language intentions. Available in Large and Small variants.
• Opus Agent Default AI workhorse for LLM-based reasoning, extraction, and generation with typed inputs and outputs. Generates step-by-step blueprints from natural language descriptions and executes tasks autonomously.
• Custom Agent Configurable agent providing direct control over LLM selection (GPT-5.2, Claude Opus 4.5, Gemini 3, DeepSeek V3), prompting, and structured JSON output configuration for advanced AI tasks.
• Decision Agent Automated routing agent that directs workflows down different paths based on conditions defined via logical expressions or natural language.
• Human Decision Agent Pauses workflow execution so a person can make a routing decision when human judgment is required; supports deadline configuration.
• Opus Code Code execution task enabling writing and running of Python 3.13 code inside workflows for custom logic, data transformations, calculations, and API calls.
• Opus Human Task Pauses automation to collect information from a real person when human input is required to continue the workflow.
• Review Task (Human Review + Agentic Review) Quality-check task adding either human reviewer (accept/reject with optional editing) or AI-powered validation with auto-correction via Opus Swarm to workflow outputs.
• Opus Swarm Suite of review agents that power Agentic Review, providing AI-driven validation and auto-correction of workflow outputs at scale.
• Opus Code SDK (Python) Python SDK providing pre-defined Opus object for file operations (download, create, upload) inside Opus Code tasks, with support for CSV, XML, XLSX, PDF, DOCX, and PPTX formats.
• Opus Docs MCP Server Model Context Protocol server enabling AI assistants and developer tools to integrate with Opus documentation.

Quantifiable outcome

• 93% less provider-data processing time (Firstsource)
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration36 records

AI capability12 records

Feature10 records

Partnerships

Two partnerships are on record, tiered flagship.

• McKinsey & CompanyflagshipImplementation/ SI/ Consulting Partner · 21 May 2026AppliedAI and McKinsey & Company announced a collaboration to rewire mid- and back-office operations in regulated industries — bringing Opus together with McKinsey's transformation expertise and QuantumBlack's technical capabilities to take clients from strategy to live governed workflow in weeks, not months. McKinsey & Company separately announced the collaboration on its media center, highlighting joint go-to-market for regulated enterprise transformation.
• QuantumBlack, AI by McKinseyflagshipStrategic or Co-development PartnerQuantumBlack, McKinsey's AI technical capability, is part of the McKinsey & Company partnership to deliver agentic AI to regulated enterprises. QuantumBlack brings technical capabilities alongside McKinsey's transformation expertise to execute Opus deployments.

Scale indicators7 records

Recent moves6 records

Expansion highlights8 records

Direct peers

• UiPath: Pure-play leader in robotic process automation and now agentic automation for enterprise back-office processes. UiPath's platform targets the same regulated, document-heavy, repetitive workflows that Opus is built for, and competes head-to-head for enterprise automation spend.
• Automation Anywhere: Cloud-native intelligent automation platform combining RPA, AI agents, and process discovery for enterprise workflows. Targets the same regulated back-office use cases (finance, healthcare, BPO) with a similar vision of AI-first process redesign.
• Celonis: Process mining and execution category leader that maps enterprise processes and drives automation. Celonis overlaps with Opus's Discover and Digital Twin modules and is increasingly competing in the same agentic-AI-for-regulated-workflows category.
• Workato: Enterprise iPaaS and workflow automation platform with strong integrations and a recipe-based automation model. Competes with Opus on mid-market and enterprise workflow orchestration, particularly for IT and business teams building governed automations.

Emerging players

• n8n: Open-source workflow automation platform with growing AI-agent capabilities. While more developer-led and less regulated-enterprise focused, n8n increasingly competes for the same agentic-orchestration budget at the mid-market layer.
• Moveworks: Enterprise AI agent platform focused on IT support and increasingly broader employee/operations workflows. Shares Opus's vision of governed, agentic AI for the enterprise, though with stronger IT-helpdesk focus than Opus's back-office/compliance orientation.
• Aisera: AI agent platform for enterprise service operations including IT, HR, customer service, and operations. Competes with Opus for the same agentic-AI-for-regulated-enterprise budget, though with a more service-desk-centric product.

Broad incumbents

• Microsoft (Power Automate / Copilot Studio): Hyperscaler-bundled automation and agentic platform sitting inside the Microsoft 365 / Azure stack. With deep regulated-industry relationships and bundled governance, Microsoft's agentic stack is the most consequential incumbent threat to Opus's regulated-enterprise niche.
• Salesforce (Agentforce / MuleSoft): CRM and integration giant whose Agentforce and MuleSoft platforms target agentic AI for regulated customer and back-office workflows. Competes with Opus for the same regulated enterprise wallet with a much larger installed base.
• ServiceNow: Enterprise workflow and now-AI platform with deep presence in IT, HR, finance, and customer service automation. ServiceNow's NowAssist and AI agent capabilities compete directly with Opus for regulated workflow automations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/opus
• YouTubeyoutube.com/@AppliedAICo
• LinkedInlinkedin.com/company/appliedaico

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Opus