SafeinHome

What SafeinHome does

SafeinHome is a U.S. private, venture-backed provider of Remote Supports services for individuals with intellectual and developmental disabilities (I/DD) and, to a lesser extent, older adults requiring long-term services and supports (LTSS). The company's core offering combines a proprietary software platform with assistive technology devices — including motion and stove sensors, smart buttons, seizure detection bands, mobile personal emergency response (mPERS) devices, GeoComm location trackers, video doorbells, timed pill dispensers, and two-way communication tablets — and routes alerts to trained remote support staff available 24/7. Staff respond in real time via two-way communication, document every interaction for HCBS compliance, and execute person-centered support plans tailored to each individual.

The platform has accumulated 30+ million hours of real-world support data across thousands of individuals in 17 states, which the company uses (alongside AI) to recommend cost-efficient, personalized support plans. SafeinHome supports 2,000+ active individuals (as of March 2023) and reports 96% monthly retention, 99% daily support plan completion, and approximately 60% cost savings per hour of service relative to traditional in-person support. Operations are HCBS Settings Rule compliant, and the company is HIPAA-, GDPR-, and CCPA-aligned, with documented encryption, access controls, and cyber liability coverage.

SafeinHome's revenue model is anchored in Medicaid 1915(c) waiver billing on a per-hour Remote Supports basis through state Medicaid agencies, managed Medicaid programs, and risk-bearing entities. Supplemental revenue comes from private pay (including ABLE accounts, which do not affect Medicaid eligibility) and advocacy group grants. Distribution is sales-led and channel-driven: state Medicaid agency contracts, managed care plans, and direct support provider organizations serve as primary acquisition routes, with industry advocacy bodies (NASDDDS, ANCOR) providing validation. The company is headquartered in Walnut Creek, California, employs 101-250 people, has raised $67 million in total funding (including a $25M Series D led by SEMCAP Health in December 2025), and has announced California as its next expansion geography.

Name

SafeinHome

Legal name

SafeinHome

Website

https://safeinhome.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

SafeinHome is a U.S. Remote Supports provider serving individuals with intellectual and developmental disabilities (I/DD) and older adults across 17 states, combining assistive technology, 24/7 trained remote staff, and AI-enhanced support plans funded primarily through Medicaid HCBS waivers.

Ownership category

akta.pro rank

Product category

Home and Community-Based Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG)

akta.pro secondary industries

Assistive Technology, Adaptive Equipment & Home Exercise Program Training In-Home (HSABADAN), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD), Trust, Safety & Risk Support (Fraud, Abuse, Policy Enforcement) (BPAAABAI)

Keywords

• Remote supports services
• Home community based services
• Disability support technology
• Medicaid HCBS provider
• Assistive technology platform

Headquarters

HQ city

Walnut Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicaid Waiver Services: SafeinHome's primary revenue stream comes from being a Medicaid-funded HCBS (Home and Community-Based Services) provider. Services are paid through Medicaid 1915(c) waivers, billed per hour of Remote Supports delivered. The company works with state Medicaid agencies, managed Medicaid programs, and risk-bearing entities to provide person-centered remote support services.
2. Private Pay: Individuals can pay for Remote Supports services privately, including through ABLE (Achieving a Better Life Experience) Accounts which do not impact eligibility for government benefits. This provides a supplemental revenue stream beyond Medicaid-funded services.
3. Advocacy Group Grants: Advocacy group grants help cover the costs of Remote Supports for individuals. While grants are not a primary recurring revenue stream, they represent an additional funding mechanism that supports individual access to services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

SafeinHome provides Remote Supports services that combine proprietary assistive technology (sensors, smart buttons, seizure bands, mPERS devices, two-way tablets) with 24/7 live trained remote support staff for individuals with intellectual and developmental disabilities (I/DD) and older adults. Services are delivered through state Medicaid HCBS waiver programs, managed Medicaid plans, provider organizations, and private pay, with billing per hour of Remote Supports delivered. The proprietary platform leverages more than 30 million hours of captured real-world support data to recommend person-centered support plans and enable AI-enhanced personalization.

Product overview

SafeinHome offers a unified Remote Supports platform that combines proprietary software technology with real human support staff available 24/7. The core Remote Supports Platform serves individuals with intellectual and developmental disabilities (I/DD) and older adults across 17 states, operating in partnership with state Medicaid agencies, provider organizations, and health plans. The platform is augmented by a suite of assistive technology devices including GeoComm location trackers, mPERS emergency devices, seizure detection bands, smart buttons, motion sensors, video doorbells, timed pill dispensers, and two-way communication tablets. These connected devices work together to provide comprehensive home and community-based support while maintaining privacy, dignity, and independence. The platform recently added closed captioning features to expand accessibility for users with hearing impairments.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Supports Platform SafeinHome's proprietary software platform providing 24/7 essential support, including home and kitchen safety, medication management, daily living support, and crisis response for individuals with intellectual and developmental disabilities (I/DD) and older adults. The platform is designed for state and managed Medicaid programs, direct support agencies, health plans, and risk-bearing entities.
• Private Pay Remote Supports Subscription-based Remote Supports service available to individuals paying privately, including through ABLE Accounts. Provides the same 24/7 remote support platform and trained staff for individuals not covered by Medicaid waivers.

Quantifiable outcome

• 60% total cost savings per hour of service for providers and Medicaid
• +5 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• National Association of State Directors of Developmental Disabilities Services (NASDDDS)coreStrategic or Co-development Partner · 1 December 2025NASDDDS Executive Director Mary Sowers publicly endorsed SafeinHome's approach, stating that person-centered solutions delivering meaningful economic impact are essential amid Medicaid budget pressures. NASDDDS represents state directors of developmental disabilities services nationwide and is a key industry validation partner.
• Indiana Bureau of Developmental Disability Services (BDDS)coreStrategic or Co-development Partner · 1 March 2023In March 2023, the State of Indiana launched an innovative program utilizing ARPA (American Rescue Plan Act) funds allocated to BDDS. In partnership with SafeinHome, Indiana BDDS is using these funds to immediately offer Remote Supports services to individuals on the waiting list for an HCBS Waiver. This public-private partnership model addresses the DSP shortage and seeks least-restrictive support options for those in need.
• Mahoning County Board of Developmental Disabilities (MCBDD)minorStrategic or Co-development Partner · 20 November 2020A collaboration between Mahoning County Board of Developmental Disabilities, Portage County Board of DD, and SafeinHome resulted in a $30,000 tech grant from the Ohio Department of Developmental Disabilities. The grant is being used for technology innovations for people with disabilities, including encouraging technology use to promote independent living skills, researching locations lacking internet connectivity, and developing a community education center for technology education and training.
• Portage County Board of Developmental DisabilitiesminorStrategic or Co-development Partner · 20 November 2020A collaboration between Mahoning County Board of Developmental Disabilities, Portage County Board of DD, and SafeinHome resulted in a $30,000 tech grant from the Ohio Department of Developmental Disabilities. The grant supports technology innovation for people with disabilities including developing an expert technology team to be shared by the agencies.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Connect America: Connect America provides medical alert and remote monitoring services to seniors and at-risk populations through PERS devices and connected-care platforms. It is comparable to SafeinHome in combining assistive devices with 24/7 live monitoring, although its primary focus is seniors rather than I/DD specifically.
• Medical Guardian: Medical Guardian is a leading PERS provider offering in-home and mobile medical alert devices with 24/7 monitoring. It shares SafeinHome's model of pairing hardware (mPERS, sensors) with live remote support staff, making it a direct peer in remote monitoring services.
• Bay Alarm Medical: Bay Alarm Medical offers medical alert systems with in-home and on-the-go monitoring options for seniors. Comparable to SafeinHome in delivering assistive technology plus 24/7 live response, with overlapping customer profiles of older adults living independently.
• MobileHelp: MobileHelp provides mobile and in-home PERS devices paired with 24/7 emergency monitoring services. Its combination of connected hardware and live support staff parallels SafeinHome's Remote Supports model for at-home, high-risk populations.
• LifeStation: LifeStation is a medical alert and remote monitoring company serving seniors with in-home and mobile PERS devices. It is comparable to SafeinHome through its 24/7 monitoring center staff and assistive device ecosystem supporting independent living.

Emerging players

• Aloe Care Health: Aloe Care Health offers smart elder care solutions combining voice-activated devices, sensors, and a 24/7 professional care team. It is comparable to SafeinHome as a tech-enabled remote care platform, though focused specifically on older adults rather than I/DD.
• CarePredict: CarePredict uses a wearable AI device to detect changes in daily activity patterns and surface early health risks for older adults. Comparable to SafeinHome's AI-driven personalization angle and remote monitoring use case, though with a different hardware form factor.
• LifePod Solutions: LifePod Solutions provides voice-first proactive caregiving support for seniors and their caregivers, including medication reminders, check-ins, and engagement prompts. Comparable to SafeinHome's remote check-in and reminder functionality, though delivered through voice rather than sensors.

Broad incumbents

• Honor Technology: Honor operates a broader home care platform combining in-home caregiving services with technology for older adults. It overlaps with SafeinHome in serving the aging-in-place market and increasingly integrates technology into care delivery, though with a focus on in-person care rather than Remote Supports.
• Caregility: Caregility provides enterprise telehealth and virtual care platforms used by health systems and post-acute providers. Comparable to SafeinHome in delivering real-time video-based remote clinical and non-clinical support services within regulated care settings, though focused on clinical rather than HCBS use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCwbjOYylt4HylZ-CBYoiihQ
• Facebookfacebook.com/SafeInHome
• LinkedInlinkedin.com/company/safeinhome

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds7 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SafeinHome