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Voicify

Full company profile

uuid0002dh3

Namestring
Voicify
Legal namestring
Voicify, LLC
Websiteurl
voicify.com
Company typeenum
Private
Founded yearint
2017
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersBoston, United States
HQ citystring
Boston
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
enterprise voice AI, conversational AI platform, voice assistant deployment, AI phone answering, voice content management
Industry4 codes
1Conversational AI Platforms (chat/voice bots, orchestration)
CodeHDAAAFACPrimaryYes
2Voice Assistants & Voice UI (VUI)
CodeHDAAAFADPrimaryNo
3Voice Calling (VoIP) Apps
CodeBPAMACACPrimaryNo
4Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations
CodeBPAAABANPrimaryNo
NAICS code2 codes
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services5182
  • Telephone Call Centers56142
SIC code1 code
  • Services-Prepackaged Software7372
Product category
Conversational AI / Voice AI Platform
Social media profiles1 record
Revenue model1 record
1SaaS Platform Subscription
TypeSubscription Recurring
Description

Subscription-based access to the Voicify Conversation Experience Platform with AI-powered voice capabilities for answering, ordering, and reservations

voicify.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Pricing details1 tier
1Enterprise tier with full platform access
ModelSubscriptionBilling cadenceAnnual
Notes

Quote-based pricing through sales consultation

voicify.com
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Voicify provides an AI-powered voice experience platform that transforms inbound phone calls into automated, conversational experiences for service-industry businesses. The platform centers on the Voicify Conversation Experience Platform and a Voice Content Management System, delivering three core voice AI capabilities—AI Answering, AI Ordering, and AI Reservations—used by restaurants, healthcare providers, hotels, and automotive businesses to handle high-volume customer phone interactions.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Voicify is an Enterprise Conversational AI company offering a unified platform with multiple voice AI modules. The core Voicify Conversation Experience Platform™ powers three main products: Voice AI Answering (automated call handling), Voice AI Ordering (restaurant food ordering), and Voice AI Reservations (booking management). The platform also includes a Voice Content Management System™ for configuring voice experiences. These solutions serve industries requiring high-touch customer service: Restaurants (with Food Ordering, Reservations, and Answering sub-solutions), Healthcare (Dental and Medical), Hotels, and Automotive. The architecture follows a platform-plus-modules model where the core platform enables industry-specific voice AI applications.

Product and service5 records
1Voicify Conversation Experience Platform
CategoryConversational AI Platform
2Voice AI Answering
CategoryVoice AI Application
3Voice AI Ordering
CategoryVoice AI Application
4Voice AI Reservations
CategoryVoice AI Application
5Voicify Voice Content Management System
CategoryPlatform / Content Management
Scale indicator2 records

Each record includes

Type, Value, Description, Source

Partnership1 partner
1Restaurant Integration Partners
Strategic tierCoreTypeTechnology or Integration
Description

Voicify maintains partnerships with restaurant technology providers for integration with point-of-sale, ordering, and reservation systems. The company highlights 'Restaurant Specific Integrations' as a key component of their offering, enabling seamless connectivity between voice AI and existing restaurant technology stacks.

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight4 records

Each record includes

Type, Description

Peers10 records
1SoundHound
TypeDirect peer
Description

Public voice-AI company with a strong restaurant and hospitality focus (phone ordering, drive-thru, in-vehicle). Most directly comparable peer to Voicify's restaurant/hospitality vertical play, though operating at significantly larger scale.

2Presto Automation (now Voiceplug)
TypeDirect peer
Description

Voice-AI platform purpose-built for restaurant phone ordering and drive-thru automation. Closely overlapping product (Voice AI Ordering) and customer profile with Voicify's restaurant vertical.

3ConverseNow
TypeDirect peer
Description

AI voice ordering platform for restaurants (in-store and phone). Comparable to Voicify's Voice AI Ordering product; competes for the same restaurant chain customers.

4PolyAI
TypeDirect peer
Description

Enterprise voice assistant platform for customer service, deployed across hospitality, healthcare, and retail. Closest direct competitor in cross-vertical enterprise voice AI with a similar deployment model.

5Voiceflow
TypeDirect peer
Description

Conversational AI orchestration platform for designing and deploying voice and chat agents. Competes in the same 'platform layer' as Voicify's Voice Content Management System, with overlap in enterprise CX teams.

6Cresta
TypeDirect peer
Description

Real-time AI agent assist and automation platform for contact centers. Comparable in deploying voice AI for enterprise customer service, with broader contact-center tooling around Voicify's narrower answering module.

7Sierra AI
TypeEmerging player
Description

Enterprise conversational AI agent platform co-founded by Bret Taylor, focused on customer service voice and chat. Emerging player in the same enterprise voice-AI category with strong funding.

8Synthflow AI
TypeEmerging player
Description

No-code voice-AI agent platform targeting SMB and mid-market customer service and sales calls. Overlaps with Voicify's Voice AI Answering at the lower end of the market.

9Google (Dialogflow CX / CCAI)
TypeBroad incumbent
Description

Broad cloud incumbent offering conversational AI, speech-to-text, and contact-center AI as part of Google Cloud. Represents the platform alternative that competes on infrastructure and ecosystem breadth rather than vertical specialization.

10Amazon (Amazon Lex / Connect)
TypeBroad incumbent
Description

Broad incumbent providing chatbot/voice bot building blocks (Lex) and a cloud contact center (Amazon Connect). Comparable at the infrastructure level rather than vertical SaaS layer.

Market position
Strengths1 record

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

Integration1 record

Each record includes

Title, Type, Description, Source

AI capability2 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature5 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles5 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance4 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds2 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors2 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment1 record

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Voicify

Conversational AI / Voice AI Platformvoicify.com

Voicify firmographics

Firmographics
Name
Voicify
Legal name
Voicify, LLC
Website
https://voicify.com
Company type
Private
Founded year
2017
Operating status
Operating
Headcount range
11–50 employees
Ownership category
akta.pro rank

Voicify industry classification

Industry
Product category
Conversational AI / Voice AI Platform
NAICS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telephone Call Centers (56142)
SIC
Services-Prepackaged Software (7372)
akta.pro primary industry
Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
akta.pro secondary industries
Voice Assistants & Voice UI (VUI) (HDAAAFAD), Voice Calling (VoIP) Apps (BPAMACAC), Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations (BPAAABAN)

Keywords

  • Enterprise voice AI
  • Conversational AI platform
  • Voice assistant deployment
  • AI phone answering
  • Voice content management

Where Voicify is headquartered

Location

Headquarters

HQ city
Boston
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Voicify business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

  1. SaaS Platform Subscription: Subscription-based access to the Voicify Conversation Experience Platform with AI-powered voice capabilities for answering, ordering, and reservations

Pricing tiers

ModelBillingPrice
SubscriptionAnnualEnterprise tier with full platform access

Distribution channels1 record

Marketing channels4 records

Voicify product offering

Product offering

Core offering

Voicify provides an AI-powered voice experience platform that transforms inbound phone calls into automated, conversational experiences for service-industry businesses. The platform centers on the Voicify Conversation Experience Platform and a Voice Content Management System, delivering three core voice AI capabilities—AI Answering, AI Ordering, and AI Reservations—used by restaurants, healthcare providers, hotels, and automotive businesses to handle high-volume customer phone interactions.

Product overview

Voicify is an Enterprise Conversational AI company offering a unified platform with multiple voice AI modules. The core Voicify Conversation Experience Platform™ powers three main products: Voice AI Answering (automated call handling), Voice AI Ordering (restaurant food ordering), and Voice AI Reservations (booking management). The platform also includes a Voice Content Management System™ for configuring voice experiences. These solutions serve industries requiring high-touch customer service: Restaurants (with Food Ordering, Reservations, and Answering sub-solutions), Healthcare (Dental and Medical), Hotels, and Automotive. The architecture follows a platform-plus-modules model where the core platform enables industry-specific voice AI applications.

Differentiator

Problem solved

Functional benefit

Products and services

  • Voicify Conversation Experience Platform
  • Voice AI Answering
  • Voice AI Ordering
  • Voice AI Reservations
  • Voicify Voice Content Management System

Companies that use Voicify

Customer profile

Segments5 records

Ideal customer profiles4 records

Voicify technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature5 records

Voicify partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • Restaurant Integration PartnerscoreTechnology or IntegrationVoicify maintains partnerships with restaurant technology providers for integration with point-of-sale, ordering, and reservation systems. The company highlights 'Restaurant Specific Integrations' as a key component of their offering, enabling seamless connectivity between voice AI and existing restaurant technology stacks.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Voicify competitors and assessment

Company assessment

Direct peers

  • SoundHound: Public voice-AI company with a strong restaurant and hospitality focus (phone ordering, drive-thru, in-vehicle). Most directly comparable peer to Voicify's restaurant/hospitality vertical play, though operating at significantly larger scale.
  • Presto Automation (now Voiceplug): Voice-AI platform purpose-built for restaurant phone ordering and drive-thru automation. Closely overlapping product (Voice AI Ordering) and customer profile with Voicify's restaurant vertical.
  • ConverseNow: AI voice ordering platform for restaurants (in-store and phone). Comparable to Voicify's Voice AI Ordering product; competes for the same restaurant chain customers.
  • PolyAI: Enterprise voice assistant platform for customer service, deployed across hospitality, healthcare, and retail. Closest direct competitor in cross-vertical enterprise voice AI with a similar deployment model.
  • Voiceflow: Conversational AI orchestration platform for designing and deploying voice and chat agents. Competes in the same 'platform layer' as Voicify's Voice Content Management System, with overlap in enterprise CX teams.
  • Cresta: Real-time AI agent assist and automation platform for contact centers. Comparable in deploying voice AI for enterprise customer service, with broader contact-center tooling around Voicify's narrower answering module.

Emerging players

  • Sierra AI: Enterprise conversational AI agent platform co-founded by Bret Taylor, focused on customer service voice and chat. Emerging player in the same enterprise voice-AI category with strong funding.
  • Synthflow AI: No-code voice-AI agent platform targeting SMB and mid-market customer service and sales calls. Overlaps with Voicify's Voice AI Answering at the lower end of the market.

Broad incumbents

  • Google (Dialogflow CX / CCAI): Broad cloud incumbent offering conversational AI, speech-to-text, and contact-center AI as part of Google Cloud. Represents the platform alternative that competes on infrastructure and ecosystem breadth rather than vertical specialization.
  • Amazon (Amazon Lex / Connect): Broad incumbent providing chatbot/voice bot building blocks (Lex) and a cloud contact center (Amazon Connect). Comparable at the infrastructure level rather than vertical SaaS layer.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Voicify social profiles

Digital presence

Voicify compliance and trust

Trust signal

Compliance4 records

Voicify financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Voicify leadership team

Management profile

Number of profiles

Profiles5 records

Voicify funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Voicify M&A and investment

M&A and investment

M&A1 record

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voicify

What does Voicify do?

Voicify provides an AI-powered voice experience platform that transforms inbound phone calls into automated, conversational experiences for service-industry businesses. The platform centers on the Voicify Conversation Experience Platform and a Voice Content Management System, delivering three core voice AI capabilities—AI Answering, AI Ordering, and AI Reservations—used by restaurants, healthcare providers, hotels, and automotive businesses to handle high-volume customer phone interactions.

Is Voicify a public or private company?

Voicify is a private company. It is classified as venture growth investor backed and is currently operating.

When was Voicify founded?

Voicify was founded in 2017. It employs 11 to 50 people.

Where is Voicify based?

Voicify is headquartered in Boston, United States, in the North America region.

How does Voicify make money?

One revenue line is on record: saaS Platform Subscription.

Who are Voicify's main competitors?

Direct peers on record are SoundHound, Presto Automation (now Voiceplug), ConverseNow, PolyAI, Voiceflow and Cresta. Emerging players are Sierra AI and Synthflow AI. Broad incumbents are Google (Dialogflow CX / CCAI) and Amazon (Amazon Lex / Connect).

Does Voicify have an API?

No public API is recorded for Voicify.

What industry is Voicify in?

Voicify's product category is Conversational AI / Voice AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAD, Voice Assistants & Voice UI (VUI). Its NAICS code is 5182 and its SIC code is 7372.

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Live signals
TelconewsVoicify cuts costs with Google Cloud's Gemini modelsVoicify has migrated its telephone AI platform to Google Cloud's Gemini models and Vertex AI, achieving a 25–30% reduction in costs while improving reliability for restaurant and healthcare clients. The switch enabled the company to handle seasonal demand spikes such as the day before Thanksgiving without rate-limiting or service interruptions, reaching 100% uptime. Voicify also reduced client onboarding time from one to two weeks to one to two days per restaurant, while maintaining HIPAA, SOC 2, ISO 27001, and PCI compliance requirements.Hamilton CollegeBecause Hamiltonians Give Voice to Ideas: Jeff McMahon ’97Voicify, a platform founded by three Hamilton College alumni, provides voice assistant technology for businesses to facilitate nonhuman customer interactions. The company serves major clients including Volkswagen and Johnson & Johnson, and recently provided its platform to Hamilton College for admission marketing. This initiative allows prospective students to interact with the college via smart devices like Alexa and Google Home.MorseVoicify Acquires Bite NinjaVoicify has acquired substantially all assets of Bite Ninja, a tech company specializing in remote work solutions for restaurant drive-thru and kiosk orders. This strategic acquisition aims to blend Voicify's Voice AI technology with Bite Ninja's platform to enhance customer interactions and operational efficiency in the restaurant industry.Restaurant BusinessRemote staffing startup Bite Ninja to be acquired by VoicifyVoicify acquired Bite Ninja, a startup that lets remote workers take drive-thru orders. The deal combines Bite Ninja's remote staff with Voicify's AI, covering 100% of drive-thru and phone orders, and gives Voicify access to Bite Ninja's 15,000 restaurant locations. Terms were not disclosed.EIN PresswireVoicify to Acquire Bite Ninja, Merging Voice AI with Remote Staffing for Restaurant Drive-Thru RevolutionVoicify has entered into a definitive agreement to acquire Bite Ninja, combining its Voice AI technology with Bite Ninja's remote staffing platform for restaurant drive-thrus. The acquisition aims to create a hybrid solution that automates orders while reducing labor costs by up to 50% and increasing average ticket sizes by 22%. This strategic move positions Voicify to offer a continuum of services ranging from human-assisted support to full AI automation for the quick-service restaurant sector.TorrentFreakMusic Industry Threatens 'Deepfake AI Music' Service With Legal Action * TorrentFreakThe British Phonographic Industry (BPI) has threatened legal action against the AI vocal cloning service Voicify, now rebranded as Jammable, for allegedly using copyrighted recordings to create unauthorized voice models. The BPI claims this activity endangers musicians by enabling the creation of fake content without permission or compensation, prompting support from industry bodies like the Musicians' Union and UK MUSIC.PR NewswireDanté Restaurant and Bar Selects Voicify to Streamline Phone-Based Guest ServiceDanté Restaurant and Bar, an award-winning New York City gathering spot established in 1915, has selected Voicify as its Conversational Voice AI provider to handle its phone-based guest service operations. Each Danté location receives approximately 1,500 customer calls per month, which Voicify's AI technology will now answer automatically, handling queries about hours, delivery, menu information, and orders. The partnership aims to free up staff to focus on in-person guest service while extending around-the-clock automated phone assistance to callers.PR NewswireTso Chinese Takeout and Delivery Selects Voicify to Streamline Phone-Based Guest ServiceVoicify has been selected as the conversational voice AI provider for Tso Chinese Takeout and Delivery to automate phone-based guest services. This partnership aims to free up kitchen staff by handling call-in inquiries, allowing them to focus on order fulfillment while maintaining customer accessibility.GlobeNewswirePaytronix Partners with Voicify to Bring Voice-Based Ordering to RestaurantsVoicify and Paytronix announced a partnership to integrate voice-based ordering across restaurants' web, mobile, and in-store channels. The integration captures voice transactions for one-to-one marketing and streamlines order and delivery. The partnership aims to expand digital products and services for shared customers.PR NewswireVoicify Releases Third Major Update Bringing Conditional Logic, Implicit & Explicit Personalization, a Marketplace & Preconfigured Voice UX Flows to Marketers' FingertipsVoicify released version 3.0 of its enterprise voice assistant platform, introducing features such as conditional logic, personalization capabilities, and a marketplace for preconfigured voice user experience templates. The update enables brands to integrate with systems like CRM and CMS to engage customers individually through voice channels. This release adds over 100 new features to the platform, which currently supports more than 3,000 voice applications.