1VALET
1VALET is a Canadian smart building technology company providing a unified hardware, software, and services platform for residential multifamily buildings, serving developers, owners/operators, and property managers across North America, MENA, and India with 800+ buildings and 150K+ connected residents.
- Company typePrivate
- Founded2017
- HeadquartersGatineau, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What 1VALET does
1VALET is a Canadian smart building technology company headquartered in Gatineau, Quebec, founded by Jean-Pierre Poulin in 2016–2017. It provides a unified Smart Building Operating System for residential multifamily buildings, combining hardware (a Smart Video Intercom with patented package scanning, smart locks, and smart thermostats), software (a management portal for operators and a resident mobile application), and professional services. The platform serves property developers, owners/operators, and property managers, and is deployed across 800+ buildings with 150,000+ connected residents in Canada, the United States, India, and the UAE.
The technology architecture emphasizes interoperability: the platform integrates with 50+ third-party property management systems and adjacent building technologies, and is packaged into three tiers (Smart Lobby, Smart Building, Smart Suite) that allow operators to adopt capabilities incrementally. The company holds a patent on its package scanning capability and has obtained SOC 2 certification, both of which support enterprise procurement requirements. The product surface extends beyond access and climate to resident-facing community features, including an Events Management module launched in 2026.
The business model is subscription-based, with tiered SaaS pricing, complemented by hardware sales on new deployments and implementation/professional services. The go-to-market is sales-led and enterprise-focused, evidenced by named customers that include Oxford Properties, Brookfield, Greystar, InterRent REIT, Tridel, Starlight, Minto, Cressey, CLV Group, Landa Global, LCOR, and Almadev. The company operates with 51–100 employees and appointed Demetrios Barnes (formerly of SmartRent) as CEO in February 2025 to lead scaling.
1VALET firmographics
Firmographics- Name
- 1VALET
- Legal name
- 1VALET Technologies Inc.
- Website
- https://1valet.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- 1VALET is a Canadian smart building technology company providing a unified hardware, software, and services platform for residential multifamily buildings, serving developers, owners/operators, and property managers across North America, MENA, and India with 800+ buildings and 150K+ connected residents.
- Ownership category
- akta.pro rank
1VALET industry classification
Industry- Product category
- Smart Building Platform
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Industrial Panel PCs & HMI Terminals (HDACALAE)
Keywords
Where 1VALET is headquartered
LocationHeadquarters
- HQ city
- Gatineau
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
1VALET business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Platform Subscriptions (Software): Tiered subscription model with three tiers: Smart Lobby (entry/intercom focused), Smart Building (expanded building control), and Smart Suite (in-unit smart home). Each tier builds on the previous, enabling customers to start where they need and scale as they grow. Pricing is quote-based, varies by building size and tier selection.
- Hardware Sales: Sale of Smart Video Intercom consoles (10", 22", and 43" form factors), smart lockers, and smart home devices. Hardware is sold as part of the platform deployment. Operating temperature range of -30°C to 55°C indicates ruggedized hardware designed for extreme environments.
- Professional Services: Implementation, deployment, and ongoing support services for new construction and retrofit installations. Includes training for property managers and staff.
- Integration & Add-on Services: Additional fees for premium integrations, advanced analytics, and specialized features. PMS integrations with Yardi, RealPage, Entrata are included, while marketplace and payment processing may generate additional transaction-based revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Smart Lobby: Seamless building entry and management with core intercom features |
| Subscription | Multi-year contract | Smart Building: Full building control expanding beyond entry with operations management |
| Subscription | Multi-year contract | Smart Suite: In-unit smart home and street-to-suite experience |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
1VALET product offering
Product offeringCore offering
1VALET operates a Smart Building Operating System that unifies hardware (smart video intercom consoles), software (Management Portal and Resident App), and integration services into a single platform for multi-residential and student housing buildings. The platform replaces legacy building entry systems with mobile credentials, facial recognition, package management, and resident engagement tools, while offering a hardware-agnostic integration layer that connects to existing property technology stacks.
Product overview
1VALET is a Smart Building Operating System that unifies hardware, software, and services into a single platform for residential buildings. The core product portfolio consists of three main pillars: (1) Smart Video Intercom Console — the building's first impression with patented package scanning, facial recognition, and digital keys; (2) Management Portal — a unified property management dashboard for operators to manage CCTV, access control, virtual concierge, parking, inspections, and thermostats; and (3) Resident App — a comprehensive mobile application delivering digital keys, rent payments, amenity booking, maintenance requests, community messaging, marketplace, and DocBox. These three core products are supplemented by a hardware-agnostic integration platform connecting with smart locks (SALTO, Yale), thermostats (Ecobee), property management systems (Yardi, RealPage, Entrata), access control (Brivo, Kantech), video surveillance (Hikvision, Hanwha), smart lockers (Luxer), payment processing (Stripe), elevators (OTIS, Kone), and wearable devices (Apple Watch, Wear OS). The platform is offered through three tiered packages — Smart Lobby (entry), Smart Building (mid), and Smart Suite (full) — plus add-on modules like Events Management, DocBox, and Marketplace. The system operates on a 99.99% uptime SLA with cloud management via Microsoft Azure across three availability zones.
Differentiator
Problem solved
Functional benefit
Brands
- 1CONNECT: Mobile app for property managers providing instant access to all communities, remote door unlocking, and building management functionality.
Products and services
- Smart Video Intercom Console Physical smart intercom hardware (including next-gen outdoor consoles rated for -30C to 55C) that deploys patented package scanning, facial recognition entry, and mobile credential access for residents and visitors of multi-residential and student housing buildings.
- Management Portal Web-based enterprise software that allows property managers, developers, owners, and operators to centrally configure buildings, manage access credentials, monitor package activity, and gain operational visibility across portfolios of multi-residential and student housing properties.
- Resident App Mobile application for residents that delivers digital keys, mobile access, visitor management, package notifications, building amenity controls, and resident engagement features for multi-residential and student housing communities.
- Hardware-Agnostic Integration Platform Integration platform that connects 1VALET to a wide range of third-party property technology systems (e.g., Yardi, Building Stack, Access Systems, Communication Systems, Property Management Systems, Smart Home Systems) without locking customers to proprietary hardware.
Quantifiable outcome
- 99.99% System Uptime SLA — guaranteed availability backed by Azure Cloud infrastructure across 3 availability zones
- +6 more outcomes
Companies that use 1VALET
Customer profileNamed customers14 records
Segments9 records
Ideal customer profiles1 record
1VALET technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration29 records
AI capability8 records
Feature7 records
1VALET partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered flagship, core and strategic.
- InterRent REITflagship1VALET announced a partnership with InterRent REIT to deploy its unified smart building platform across 12,000 residential units in Canada. This represents portfolio-wide standardization for the asset manager, positioning 1VALET as a long-term standardization partner rather than a single-function vendor. The deployment includes 1VALET's next-generation entry consoles combining facial recognition and patented parcel management.
- SaltocoreIntegration partnership for smart lock access control. Salto integrations include key fob encryption and management. 1VALET connects with Salto systems as part of its hardware-agnostic integration approach.
- YalecoreIntegration partnership for smart lock access control. Yale locks integrate with the 1VALET platform enabling unified access control across buildings.
- BrivocoreIntegration partnership for access control systems. Brivo access control panels connect to the 1VALET platform, unifying all access points into one dashboard.
- EcobeecoreIntegration partnership for smart thermostat control. Residents control temperature from the 1VALET app while operators remotely manage vacant units to cut energy costs.
- YardicoreBi-directional sync with Yardi property management system. Resident data, fob management, maintenance, rent payments, and workflows are all automated through the integration.
- RealPagecoreIntegration partnership with RealPage property management system enabling automated resident data sync, lease management, and payment processing workflows.
- EntratacoreIntegration partnership with Entrata property management platform. Full integration enables automatic sync eliminating manual data entry for resident onboarding and management.
- StripecorePayment processing integration for secure in-app rent payments, amenity booking fees, and service charges. Automatic ledger posting and reconciliation with property management systems. 1VALET never stores cardholder data.
- OTIScoreIntegration partnership for elevator control. Restrict elevator access by floor and time. Residents and guests are automatically granted correct floor access based on permissions and bookings.
- LuxercoreIntegration partnership for smart locker systems. Automated parcel delivery and pickup with real-time notifications. Residents get alerts when packages arrive and can retrieve them 24/7 via app or code.
- SWTCHcoreEV charging integration for Level 2 fast charging. Residents manage EV charger access and billing from the 1VALET platform. Residents reserve stations, track usage, and pay directly through the app.
- Building StackstrategicPartnership announced in 2022 for smart building stack integration. Building Stack partnership expanded multi-property management capabilities.
Scale indicators10 records
Recent moves8 records
Expansion highlights6 records
1VALET competitors and assessment
Company assessmentDirect peers
- SmartRent: Largest direct competitor in smart building IoT for multifamily residential, offering unified hardware-software platform for access control, community management, and resident experience. 1VALET's new CEO Demetrios Barnes was previously SmartRent's COO.
- Latch: Smart access and building操作系统 for multifamily buildings with integrated smart locks, intercoms, and resident experience software. Competes directly with 1VALET's access control and resident app offerings.
- Cohesion: Building experience platform unifying tenant engagement, operations, and IoT control for commercial and multifamily buildings. Competes in the building operating system category with similar proptech positioning.
Emerging players
- Building Engines: Property operations platform focused on building operations and tenant experience for commercial real estate, with expanding multifamily capabilities. Adjacent competitor in property management dashboards.
- Enertiv: Building analytics and operations platform providing real-time equipment monitoring, energy management, and fault detection for commercial real estate. Overlaps with 1VALET's smart building intelligence layer.
- RemoteLock: Smart access control platform for residential and commercial properties supporting multiple lock brands. Competes in access control integration space where 1VALET partners with hardware vendors.
Broad incumbents
- RealPage: Largest property management software platform serving multifamily operators. 1VALET integrates with RealPage but RealPage's broader portfolio could compete by expanding into building operating system functionality.
- Yardi: Major property management software suite for multifamily and commercial real estate. Already a 1VALET integration partner but also has the scale and customer base to expand into adjacent building OS functionality.
- Honeywell Building Technologies: Global incumbent in commercial building automation, security, and access control. Could expand downmarket into multifamily with broader portfolio offering against 1VALET's smart building stack.
- Johnson Controls: Diversified building technology incumbent with HVAC, security, fire, and smart building solutions. Competes in building automation space with broader portfolio than 1VALET's multifamily focus.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
1VALET social profiles
Digital presence1VALET compliance and trust
Trust signalCompliance2 records
1VALET financial estimates
Financial estimateRevenue estimate
Valuation estimate
1VALET leadership team
Management profileNumber of profiles
Profiles10 records
1VALET funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
1VALET M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 1VALET
What does 1VALET do?
1VALET operates a Smart Building Operating System that unifies hardware (smart video intercom consoles), software (Management Portal and Resident App), and integration services into a single platform for multi-residential and student housing buildings. The platform replaces legacy building entry systems with mobile credentials, facial recognition, package management, and resident engagement tools, while offering a hardware-agnostic integration layer that connects to existing property technology stacks.
Is 1VALET a public or private company?
1VALET is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 1VALET founded?
1VALET was founded in 2017. It employs 51 to 100 people.
Where is 1VALET based?
1VALET is headquartered in Gatineau, Canada, in the North America region.
How does 1VALET make money?
Four revenue lines are on record. Platform Subscriptions (Software) is the primary driver. The others are hardware Sales, professional Services and integration & Add-on Services.
Who are 1VALET's main competitors?
Direct peers on record are SmartRent, Latch and Cohesion. Emerging players are Building Engines, Enertiv and RemoteLock. Broad incumbents are RealPage, Yardi, Honeywell Building Technologies and Johnson Controls.
Does 1VALET have an API?
No public API is recorded for 1VALET.
What industry is 1VALET in?
1VALET's product category is Smart Building Platform. Its primary akta.pro industry code is HDACALAE, Industrial Panel PCs & HMI Terminals. Its NAICS code is 54151 and its SIC code is 7373.