Pickme
Pickme SAS operates France's leading social pick-up drop-off network, connecting private neighbors (Keepers) with parcel recipients and major carriers (DHL, GEODIS, Colissimo, UPS, GLS, Relais Colis) to enable first-attempt parcel delivery across mainland France via a mobile app and e-commerce checkout integrations.
- Company typePrivate
- Founded2019
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Pickme does
Pickme SAS, founded in 2019 and headquartered in Saint-Mandé (Paris), France, operates what it describes as France's leading social pick-up drop-off (PUDO) network: a mobile-app platform that connects private individuals ("Keepers" or "Voisins-Relais") with parcel recipients and logistics carriers so that parcels can be delivered on the first attempt to a verified neighbor's home rather than a locker, post office, or retail pickup point. The stack comprises an iOS/Android app with real-time availability, double-scan parcel confirmation, 4-digit recipient PINs, and in-app messaging, plus carrier-side and e-commerce-side integrations that surface Pickme as an out-of-home delivery option. The company sells through three coordinated GTM motions: enterprise carrier integrations (DHL, GEODIS, Colissimo/La Poste, UPS, GLS, Relais Colis), checkout-level integration into 90,000+ e-commerce retailers (Vinted, Decathlon, Veepee, Temu, Showroomprivé, Boulanger, CDiscount, etc.), and a community-led supply-side funnel recruiting individual Keepers via referral and a 10,000+ member Facebook community.
Commercially, Pickme operates a transaction-fee model: carriers and e-commerce partners pay Pickme a per-parcel commission for routing deliveries through the social PUDO network, while Keepers are paid ~€0.40 per parcel (€0.20 fixed plus bonus) up to a €3,000/year cap. The company reports 12,000+ active Keepers, 2.8 million parcels successfully delivered since 2020, a 99% first-attempt delivery success rate, and –35% CO2 emissions per parcel versus traditional delivery. To date Pickme has raised €4.5 million across two seed rounds (€1M in 2021 from Founders Future; €3.5M in December 2022 led by Founders Future with OneRagtime, FrenchFounders, and Kima Ventures) and remains a private SAS with an 11–50 employee footprint operating solely in mainland France. The leadership team — CEO Jessie Toulcanon, CTO Florian Rives, and COO Samuel Rousseau — combines retail e-commerce, engineering, and supply-chain operations backgrounds, and the company has secured coverage in major French media (TF1, Le Monde, BFMTV).
Pickme firmographics
Firmographics- Name
- Pickme
- Legal name
- PICKME S.A.S.
- Website
- https://mypickme.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Pickme SAS operates France's leading social pick-up drop-off network, connecting private neighbors (Keepers) with parcel recipients and major carriers (DHL, GEODIS, Colissimo, UPS, GLS, Relais Colis) to enable first-attempt parcel delivery across mainland France via a mobile app and e-commerce checkout integrations.
- Ownership category
- akta.pro rank
Pickme industry classification
Industry- Product category
- Last-mile out-of-home parcel delivery
- NAICS
- Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (492210), Couriers and Express Delivery Services (4921)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Third-Party / Independent PUDO Network Operators (Multi-Carrier) (TLAAAMAC)
- akta.pro secondary industries
- PUDO Network Aggregators & API Platforms (Multi-Carrier Enablement) (TLAAAMAI), Crowdsourced Returns & Reverse Logistics Pickup (TLAAAGAG), E-commerce & Marketplace Returns Pickup (TLAAALAA)
Keywords
Where Pickme is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Pickme business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Commission from Carriers and E-commerce: Pickme charges carriers (DHL, GEODIS, Colissimo, UPS, GLS, Relais Colis) a commission on each parcel delivered through its social PUDO network. This commission corresponds to the service of connecting carriers with the Keeper network for reliable first-attempt delivery.
- Keeper Parcel Fee (Cost of Service): Keepers are paid approximately €0.40 per parcel on average (€0.20 fixed + bonus), funded by the commission charged to carriers/e-commerce. This is a cost component that validates the transaction-based revenue model from the carrier side.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Keeper per-parcel compensation |
| Transaction based/ take rate | Monthly | Carrier/E-commerce commission |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Pickme product offering
Product offeringCore offering
Pickme operates a social pick-up and drop-off (PUDO) network of more than 12,000 verified private individuals ("Keepers" or "Voisins-Relais") in France who receive and store parcels for neighboring recipients. The platform is integrated into major parcel carriers (DHL, GEODIS, Colissimo, UPS, GLS, Relais Colis) and exposed at e-commerce checkout of 90,000+ brands, providing first-attempt delivery, second-attempt redirection, returns and drop-off handling, bulky parcel storage and scheduled home delivery. Pickme monetizes via a per-parcel commission charged to carriers and e-commerce retailers, from which Keepers are paid approximately €0.40 per parcel.
Product overview
Pickme is a French collaborative out-of-home (OOH) delivery platform that operates a network of over 12,000 verified private individuals (called Keepers or Relay Neighbors) who receive and hold parcels for their neighbors. The core Pickme platform connects these community pickup points with parcel recipients and carrier partners, offering multiple service modules including first-attempt delivery, second-attempt redirection, returns and drop-off, bulky parcel handling, storage solutions, and scheduled home delivery. The service is accessed via a mobile application and is integrated into major carrier and e-commerce checkout systems across France.
Differentiator
Problem solved
Functional benefit
Products and services
- Pickme Social PUDO Network Platform A collaborative out-of-home (OOH) delivery platform connecting carriers and e-commerce retailers with a nationwide network of verified neighbor pickup points (Keepers), delivering a 99% first-attempt delivery success rate and supporting multi-service flows.
- First-Attempt Delivery Solution Network of individual PUDO points available from e-commerce checkout for first-attempt parcel delivery, securing handover from the first delivery attempt with a stated 99% success rate.
- Second-Attempt Redirection Service Network of local PUDOs offered as a safe redirection option in case of initial delivery failure or need for redirection.
- Returns, Drop-Off & SWAP Service Network of PUDOs available for customers with or without pre-printed labels to simplify parcel return shipping processes.
- Bulky Parcel Handling Service Specialized network built to handle oversized parcels where traditional pickup points reach capacity constraints.
- Scheduled Home Delivery Service Network of local Keepers available for scheduled evening and weekend deliveries, providing flexible delivery slots from 8am-9pm including weekends and holidays.
- Pickme Mobile Application Mobile app (iOS and Android) enabling users to sign up as Keepers, set availability, receive parcel notifications, scan parcels, communicate with recipients and manage earnings through an electronic wallet.
- Keeper (Voisin-Relais) Neighbor Network Service A service recruiting and operating a network of more than 12,000 verified private individuals (Keepers/Voisins-Relais) who receive parcels for neighbors, earning approximately €0.40 per parcel (€0.20 fixed plus bonus), up to €3,000 annually, with a €15 minimum wallet payout.
Quantifiable outcome
- 99% first-attempt delivery success rate
- +10 more outcomes
Companies that use Pickme
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles3 records
Pickme technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Pickme partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and secondary.
- UPScoreMajor strategic partnership established in 2025, further cementing Pickme's position as a leading player in collaborative out-of-home delivery in France.
- GEODIScoreStrategic partnership announced December 2024 for GEODIS to expand its parcel pickup delivery network across France using Pickme's social PUDO network.
- DHLcoreMajor carrier partner for parcel delivery through Pickme's social PUDO network. In the context of deliveries, the Keeper's first name, address, and phone number may be made available on DHL's websites with public access. DHL delivers parcels to Keepers as an alternative delivery option.
- Colissimo (La Poste)coreMajor strategic partnership signed in 2022. By 2024, the Pickme x Colissimo out-of-home solution was fully integrated into Colissimo's OOH delivery options, available directly on e-commerce checkout pages alongside post offices, parcel lockers, and retail pickup points.
- GLSsecondaryCarrier partner supporting Pickme early in its growth, providing parcel volume through the social PUDO network.
- Relais ColissecondaryCarrier partner. In 2024, the partnership expanded to include parcel drop-off and return services handled by individuals through Pickme's social PUDO network.
Scale indicators17 records
Recent moves8 records
Expansion highlights6 records
Pickme competitors and assessment
Company assessmentDirect peers
- HubBox: HubBox is an Australian startup operating a peer-to-peer pickup network for e-commerce deliveries, very similar to Pickme's model. Closest direct international peer in terms of business model and customer segment (e-commerce retailers needing first-attempt delivery success).
- Relais Colis: Relais Colis operates a French PUDO network of retail-based pickup points and is itself a Pickme carrier partner (partnership expanded in 2024 to include drop-off/returns). Direct peer in the social/peer-to-peer adjacent PUDO space serving French e-commerce.
- Mondial Relay: Mondial Relay is France's largest traditional PUDO network with thousands of retail pickup points. Directly comparable to Pickme in serving multi-carrier e-commerce delivery via a network of pickup points, but uses commercial retail locations rather than private individuals.
- CollectPlus: CollectPlus operated one of the UK's largest retail-based PUDO networks for e-commerce returns and deliveries. Comparable to Pickme as a multi-carrier PUDO platform addressing failed first-attempt delivery, though retailer-based rather than peer-to-peer.
Broad incumbents
- UPS Access Point: UPS Access Point is the global carrier's branded PUDO network — UPS is now a Pickme partner (2025). Comparable as an alternative out-of-home delivery solution for French consumers and represents both collaboration and competitive overlap.
- Colissimo (La Poste) Pickup Network: Colissimo's national pickup network includes post offices, lockers, and retail pickup points — and now Pickme Keepers — making it a direct comparable platform for French e-commerce out-of-home delivery. Operates as both a partner and adjacent PUDO incumbent to Pickme.
- DHL Packstation / Paketshop: DHL operates automated Packstations and Paketshop retail pickup networks across Europe — DHL is a Pickme carrier partner. Comparable as a multi-format PUDO solution in the European last-mile delivery market.
- InPost: InPost is the leading automated parcel locker network in Europe (part of Integer.pl Group), operating lockers across France, Poland, UK and other markets. Directly comparable to Pickme as an alternative out-of-home delivery solution for carriers and e-commerce, but uses fixed locker infrastructure rather than a social/peer-to-peer model.
Emerging players
- SwipBox: SwipBox is a Danish parcel locker technology provider offering carrier-agnostic automated locker solutions for residential and retail sites. Comparable to Pickme as an alternative out-of-home delivery infrastructure play for European carriers and retailers.
- Neopost / Quadient Pickup: Quadient offers parcel locker and PUDO technology solutions for European retailers and carriers. Comparable to Pickme as an out-of-home delivery infrastructure provider targeting the same customer base of European e-commerce and logistics operators.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Pickme social profiles
Digital presencePickme financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pickme leadership team
Management profileNumber of profiles
Profiles3 records
Pickme funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pickme M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pickme
What does Pickme do?
Pickme operates a social pick-up and drop-off (PUDO) network of more than 12,000 verified private individuals ("Keepers" or "Voisins-Relais") in France who receive and store parcels for neighboring recipients. The platform is integrated into major parcel carriers (DHL, GEODIS, Colissimo, UPS, GLS, Relais Colis) and exposed at e-commerce checkout of 90,000+ brands, providing first-attempt delivery, second-attempt redirection, returns and drop-off handling, bulky parcel storage and scheduled home delivery. Pickme monetizes via a per-parcel commission charged to carriers and e-commerce retailers, from which Keepers are paid approximately €0.40 per parcel.
Is Pickme a public or private company?
Pickme is a private company. It is classified as venture growth investor backed and is currently operating.
When was Pickme founded?
Pickme was founded in 2019. It employs 1 to 10 people.
Where is Pickme based?
Pickme is headquartered in Paris, France, in the Europe region.
How does Pickme make money?
Two revenue lines are on record. Commission from Carriers and E-commerce is the primary driver. The others are keeper Parcel Fee (Cost of Service).
Who are Pickme's main competitors?
Direct peers on record are HubBox, Relais Colis, Mondial Relay and CollectPlus. Broad incumbents are UPS Access Point, Colissimo (La Poste) Pickup Network, DHL Packstation / Paketshop and InPost. Emerging players are SwipBox and Neopost / Quadient Pickup.
Does Pickme have an API?
No public API is recorded for Pickme.
What industry is Pickme in?
Pickme's product category is Last-mile out-of-home parcel delivery. Its primary akta.pro industry code is TLAAAMAC, Third-Party / Independent PUDO Network Operators (Multi-Carrier), with a secondary code of TLAAAMAI, PUDO Network Aggregators & API Platforms (Multi-Carrier Enablement). Its NAICS code is 492110 and its SIC code is 4210.