Kindly Human
Kindly Human is a Dallas-based HR technology company that operates an AI-augmented peer-to-peer support platform, connecting enterprise employees with trained Peers who share lived experiences to improve wellbeing, retention, and engagement for organizational clients.
- Company typePrivate
- Founded2023
- HeadquartersDallas, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Kindly Human does
Kindly Human (legal entity Listeners On Call, Inc., Delaware) operates an AI-driven peer-to-peer support platform that connects enterprise employees and individual members with trained "Peers" who have lived experience relevant to the user's situation. The platform is built around three core technical components: a Peer Matching System that uses lived-experience criteria to connect users with compatible peers; Peersona™ AI Chat, an optional NLP-driven conversational tool built on lived-experience data that supports emotion processing and reflection; and Morphii® Technology, a federally registered trademark and patented emotional-recognition capability licensed from Vizbii Technologies, Inc. The platform is delivered via mobile applications (iOS/Android) and a web portal (kindlyhuman.io), is HITRUST CSF certified, and is restricted to US users with US phone numbers. The product surface also includes a curated Global Resource Library and the Listening Academy training program that screens and trains all Peer supporters.
The company sells B2B SaaS subscriptions to enterprise organizations under a quote-based, annual-billing pricing model with no publicly disclosed rates. Go-to-market is a direct enterprise field-sales motion targeting HR leaders and organizational decision-makers, with the platform positioned as a preventative wellbeing and retention layer that embeds inside employer benefit ecosystems. Customer segments span horizontal personas (individual employees, caregivers, frontline workers in healthcare and first-response roles, college students, individuals navigating diagnoses) but the GTM is concentrated on enterprise contracts. Named customer evidence is thin: only one named logo ("Global Design Firm") appears in the source data, and the company reports outcome metrics (97% feel better, 75% less stress-related disruption, 63% improved well-being, 72% better retention/engagement) without disclosing revenue, customer counts, or ARR.
Kindly Human is headquartered in Dallas, Texas, and was founded in 2019. The company has raised capital through multiple SEC Form D exempt securities offerings and one disclosed named-investor round from COREangels Health Ventures in January 2023. Cumulative identifiable funding is approximately $4.6M (including a $2.85M round in 2021 and ~$1.7M sold across 2023-2024 filings), placing the company at an early-stage venture-backed profile. Founders Cole Egger (CEO & co-founder) and Jason Franzen (President & co-founder) lead the company.
Kindly Human firmographics
Firmographics- Name
- Kindly Human
- Legal name
- Listeners On Call, Inc.
- Website
- https://kindlyhuman.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kindly Human is a Dallas-based HR technology company that operates an AI-augmented peer-to-peer support platform, connecting enterprise employees with trained Peers who share lived experiences to improve wellbeing, retention, and engagement for organizational clients.
- Ownership category
- akta.pro rank
Kindly Human industry classification
Industry- Product category
- Employee Wellbeing Software
- NAICS
- Other Individual and Family Services (62419)
- SIC
- Services-Prepackaged Software (7372), Services-Social Services (8300)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industry
- Workplace Accessibility, Adoption & Change Management (Digital Adoption, training, comms) (BPAEAIAN)
Keywords
Where Kindly Human is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Kindly Human business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Enterprise SaaS Subscription: B2B SaaS model selling to organizations. The platform embeds within organizational ecosystems to strengthen people from within, addressing human needs connected to productivity, retention, and engagement. Organizations pay for access to the peer connection platform for their employees/members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise pricing - custom quote-based |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Kindly Human product offering
Product offeringCore offering
Kindly Human provides an AI-driven peer-to-peer human connection platform that matches employees with trained Peers who have lived experience relevant to their situation, including an optional Peersona™ AI Chat feature. The platform is licensed by enterprise organizations to embed peer support within their ecosystems, addressing employee wellbeing, stress, retention, and engagement through preventative human connection.
Product overview
Kindly Human is an AI-driven peer-to-peer human connection platform offered as a unified product with multiple integrated modules. The core platform connects users with trained Peers for emotional support, enhanced by the Peersona AI Chat module for AI-powered conversations. Organizational clients receive the Peer Support Program, Organizational Solutions customization, and Global Resource Library access. The Member Portal (kindlyhuman.io) serves as the primary interface for members to access all services. The platform is built for organizations seeking to strengthen employee wellbeing, retention, and engagement through preventative human connection.
Differentiator
Problem solved
Functional benefit
Brands
- Peersona™: An AI chat feature built on real lived experience that helps people process emotions, reflect, and find next steps anytime. This is a patented AI technology offering within the Kindly Human platform.
Products and services
- Kindly Human Platform An AI-driven peer-to-peer human connection platform that connects employees of client organizations with trained Peers who have lived experience relevant to their situation. Licensed by enterprise organizations to embed within their employee benefits ecosystem for wellbeing, retention, and engagement outcomes.
- Peersona AI Chat An AI chat tool built on real lived experience that helps members process emotions, reflect, and find next steps anytime. Uses natural language processing to engage users in text-based conversations as an alternative or complement to human Peer support.
- Kindly Human Member Portal The member-facing web and mobile application (kindlyhuman.io, plus iOS and Android apps) where employees of client organizations connect with Peers, access Peersona AI Chat, explore the Global Resource Library, and manage their peer support experience.
- Organizational Solutions Customized human connection strategies for enterprise clients tailored to align with workplace values, goals, and people priorities. Includes integration capabilities, anonymized reporting, and program amplification services to embed peer support within an organization's ecosystem.
Quantifiable outcome
- 97% of users report feeling better after connecting with a Peer
- +8 more outcomes
Companies that use Kindly Human
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Kindly Human technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
Kindly Human partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights4 records
Kindly Human competitors and assessment
Company assessmentDirect peers
- 7 Cups: 7 Cups is a peer-to-peer emotional support platform connecting users with trained listeners based on shared experiences. It is the closest direct competitor to Kindly Human in the lived-experience peer support model, with comparable positioning around accessible, non-clinical emotional support.
Broad incumbents
- Lyra Health: Lyra Health is a venture-backed mental-health benefits platform sold to employers, offering therapy, coaching, and self-serve tools. It targets the same enterprise HR buyer as Kindly Human with a much broader clinical offering, putting competitive pressure on Kindly Human's wellbeing ROI story.
- Modern Health: Modern Health is a global mental-health benefits platform for employers combining coaching, therapy, and digital tools. As a well-capitalized incumbent selling to HR leaders, it competes for the same enterprise budget and increasingly emphasizes peer and group support adjacent to Kindly Human's positioning.
- Spring Health: Spring Health sells a precision mental-health benefit to employers and health plans, combining assessment, therapy, coaching, and medication management. It is a direct enterprise competitor with significantly larger funding and clinical depth than Kindly Human.
- BetterUp: BetterUp is an enterprise coaching and wellbeing platform pairing employees with coaches for mental health, professional growth, and resilience. It competes for the same HR wellbeing budget as Kindly Human and overlaps conceptually around connection-based, non-clinical support.
- Talkspace: Talkspace is an online therapy platform that partners with employers and health plans to provide on-demand counseling. While its model is therapy-led rather than peer-led, it competes for the same enterprise mental-health line item and often appears alongside Kindly Human in HR benefits reviews.
- Headspace Health: Headspace Health (Headspace + Ginger) offers meditation, mindfulness, and on-demand mental-health coaching through enterprise benefits. It addresses the same employee wellbeing and engagement outcomes Kindly Human targets, but via a content/coaching model rather than lived-experience peer matching.
- Calm: Calm is a consumer and enterprise meditation and sleep app sold to employers as part of wellbeing benefits. It addresses adjacent stress-reduction and resilience outcomes but lacks the human peer connection layer that differentiates Kindly Human.
- SonderMind: SonderMind is a behavioral-health platform matching patients with therapists and prescribers, increasingly selling into employer and payer channels. It competes for the same mental-health portion of enterprise benefits budgets, though its model is clinical rather than peer-based.
Emerging players
- Wysa: Wysa offers an AI-driven conversational mental-health chatbot with optional human therapist escalation, sold to employers and health systems. Its AI-chat approach is the closest conceptual analog to Kindly Human's Peersona AI Chat layer and represents a competing on-demand support modality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Kindly Human social profiles
Digital presenceKindly Human compliance and trust
Trust signalCompliance1 record
Kindly Human financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kindly Human leadership team
Management profileNumber of profiles
Profiles2 records
Kindly Human funding detail
Funding detailFunding overview
Funding rounds7 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kindly Human M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kindly Human
What does Kindly Human do?
Kindly Human provides an AI-driven peer-to-peer human connection platform that matches employees with trained Peers who have lived experience relevant to their situation, including an optional Peersona™ AI Chat feature. The platform is licensed by enterprise organizations to embed peer support within their ecosystems, addressing employee wellbeing, stress, retention, and engagement through preventative human connection.
Is Kindly Human a public or private company?
Kindly Human is a private company. It is classified as venture growth investor backed and is currently operating.
When was Kindly Human founded?
Kindly Human was founded in 2023. It employs 11 to 50 people.
Where is Kindly Human based?
Kindly Human is headquartered in Dallas, United States, in the North America region.
How does Kindly Human make money?
One revenue line is on record: enterprise SaaS Subscription.
Who are Kindly Human's main competitors?
7 Cups is listed as a direct peer. Broad incumbents are Lyra Health, Modern Health, Spring Health, BetterUp, Talkspace, Headspace Health, Calm and SonderMind. Wysa is listed as an emerging player.
Does Kindly Human have an API?
No public API is recorded for Kindly Human.
What industry is Kindly Human in?
Kindly Human's product category is Employee Wellbeing Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of BPAEAIAN, Workplace Accessibility, Adoption & Change Management (Digital Adoption, training, comms). Its NAICS code is 62419 and its SIC code is 7372.