Pike13
- Company typePrivate
- Founded2012
- HeadquartersSeattle, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Pike13 firmographics
Firmographics- Name
- Pike13
- Legal name
- Pike13 Inc.
- Website
- https://pike13.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Pike13 is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pike13 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Services: Pike13 operates as a subscription-based SaaS company. Customers purchase subscriptions to access the Pike13 platform which includes scheduling, billing, client management, and reporting tools. Subscriptions are provided on a non-exclusive basis as indicated in Order Forms. Subscriptions automatically renew for additional periods unless cancelled with 30 days notice. Early termination during the Initial Term incurs liquidated damages equal to the fees for the remainder of the term.
- Professional Services: Pike13 offers professional services including onboarding support, setup assistance, and potentially custom development. Professional services are scheduled as mutually agreed upon and are subject to cancellation/rescheduling fees if canceled less than 30 days prior.
- Products (Hardware & Third-Party Software): Pike13 resells hardware and third-party software items as indicated in Order Forms, including point-of-sale devices and other equipment for business operations.
- API Access (Tiered): API access is not included as a standard feature and is available only to customers whose Order Form expressly includes an API-eligible subscription tier. Supplier determines eligible tiers at its sole discretion.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Trial |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Pike13 product offering
Product offeringCore offering
Pike13 is an all-in-one cloud-based SaaS business management platform designed for client-based service businesses. It provides integrated scheduling, automated billing and recurring payments, client management, reporting and analytics, and mobile apps that enable fitness studios, music schools, tutoring centers, wellness practices, and franchises to manage classes, appointments, memberships, and customer relationships from a single system.
Product overview
Pike13 is an all-in-one SaaS business management platform designed for client-based businesses. The platform operates as a unified core system with integrated modules for scheduling, billing, client management, reporting, services management, and mobile apps. The platform supports various industries including fitness, music/dance/arts, education, health & wellness, entertainment & recreation, and professional services. Pike13 also offers specialized add-on features including scheduling widgets for website embedding, skill tracking for student evaluations, premium reporting powered by Looker, and a Franchise Site Manager for multi-location operations. The platform is accessible via web, mobile apps for both staff and clients, and embeddable widgets.
Differentiator
Problem solved
Functional benefit
Products and services
- Pike13 Core Platform All-in-one SaaS business management platform providing scheduling, billing, client management, and reporting tools for client-based service businesses such as fitness studios, music schools, tutoring centers, and wellness practices.
- Pike13 Skill Tracking Add-on feature that enables businesses to create programs, levels, and rating systems to track student progress and manage evaluations, commonly used by music schools, martial arts, and swim schools.
- Premium Reporting Premium analytics add-on powered by Looker that delivers advanced business insights and performance tracking beyond standard Pike13 reports.
- Franchise Site Manager Add-on feature that enables organizations to organize and manage multiple franchise or business locations from a single Pike13 account with consolidated reporting and unified billing.
- Scheduling Widgets Embeddable widgets including Staff Showcase, Course Scheduler, and Appointment Scheduler that integrate Pike13 booking functionality into customer websites.
- Pike13 Client App
Quantifiable outcome
- 1,700+ companies globally trust Pike13 for their business management needs.
- +1 more outcomes
Companies that use Pike13
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles2 records
Pike13 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability1 record
Feature12 records
Pike13 partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Coalition Security Group (Jonas Software)coreAn internal security and compliance team within Jonas Software providing Pike13 with enterprise-level security resources, including seasoned security and compliance professionals who support the platform's data protection measures.
- Amazon Web Services (AWS)corePike13's data is hosted on Amazon AWS Cloud Services, ensuring top-tier security, high availability, and resiliency for the platform's infrastructure.
- JAMS (Alternative Dispute Resolution)minorPike13 commits to referring unresolved complaints concerning personal data received under the EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider with locations in the US, EU, UK, and Switzerland.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Pike13 competitors and assessment
Company assessmentDirect peers
- Booksy: Booksy is a scheduling and business management app for barbers, stylists, and service-based SMBs. It is comparable to Pike13 as a vertical SaaS targeting appointment-driven client-based businesses with similar scheduling and payment features.
- Glofox: Glofox is a fitness studio management platform focused on gyms, yoga, pilates, and martial arts studios with scheduling, billing, and member management. It directly competes for Pike13's primary fitness customer segment.
- SalonBiz: SalonBiz is a long-standing salon and spa management platform with scheduling, client, and inventory management. It is comparable to Pike13's professional services vertical and to its franchise/multi-location management capabilities.
- Vagaro: Vagaro is an all-in-one scheduling, booking, and business management platform for salons, spas, fitness studios, and other client-based SMBs. It directly competes with Pike13's core platform across similar customer segments and verticals.
- MindBody: MindBody is the dominant vertical SaaS for fitness studios, salons, and wellness businesses, offering scheduling, billing, and client management. It is the closest direct competitor to Pike13 in the core fitness and wellness vertical and is the comparison Pike13 itself references as a usability benchmark.
- Acuity Scheduling: Acuity Scheduling (owned by Squarespace) provides appointment scheduling and client management tools for service-based SMBs. It is a direct competitor to Pike13's scheduling and client management modules.
- WellnessLiving: WellnessLiving is a cloud-based business management platform serving fitness studios, yoga, martial arts, and wellness businesses with scheduling, billing, and CRM. It directly overlaps Pike13's fitness/wellness verticals and franchise management capabilities.
Broad incumbents
- Calendly: Calendly is a broadly adopted scheduling platform for professionals and service-based businesses. While more horizontal than Pike13, it competes for the scheduling layer of service-based SMBs and reflects a free/PLG pricing approach Pike13 does not match.
- Square Appointments: Square Appointments is part of Block's broader payments and commerce platform, offering appointment scheduling, billing, and client management as part of a wider ecosystem. It is comparable to Pike13's scheduling/billing core but serves a much broader merchant base.
Emerging players
- Mariana Tek: Mariana Tek is a boutique fitness studio management platform focused on the boutique fitness vertical. It overlaps Pike13's fitness vertical but with a narrower specialty focus and is positioned as an emerging competitor for premium studios.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Pike13 social profiles
Digital presencePike13 compliance and trust
Trust signalCompliance3 records
Pike13 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pike13 leadership team
Management profileNumber of profiles
Profiles6 records
Pike13 funding detail
Funding detailFunding overview
Funding rounds5 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pike13 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pike13
What does Pike13 do?
Pike13 is an all-in-one cloud-based SaaS business management platform designed for client-based service businesses. It provides integrated scheduling, automated billing and recurring payments, client management, reporting and analytics, and mobile apps that enable fitness studios, music schools, tutoring centers, wellness practices, and franchises to manage classes, appointments, memberships, and customer relationships from a single system.
Is Pike13 a public or private company?
Pike13 is a private company. It is classified as corporate owned and is currently operating.
When was Pike13 founded?
Pike13 was founded in 2012. It employs 11 to 50 people.
Where is Pike13 based?
Pike13 is headquartered in Seattle, United States, in the North America region.
How does Pike13 make money?
Four revenue lines are on record. SaaS Subscription Services are the primary driver. The others are professional Services, products (Hardware & Third-Party Software) and API Access (Tiered).
Who are Pike13's main competitors?
Direct peers on record are Booksy, Glofox, SalonBiz, Vagaro, MindBody, Acuity Scheduling and WellnessLiving. Broad incumbents are Calendly and Square Appointments. Mariana Tek is listed as an emerging player.
Does Pike13 have an API?
Yes. Pike13 offers an API that provides programmatic access to the platform's subscription services. API access is not included as a standard feature and is available only to customers whose Order Form expressly includes an API-eligible subscription tier or package. The company reserves the right to determine which subscription tiers include API access. Access is granted solely for the customer's own internal business purposes in accordance with the terms and Supplier's then-current API documentation. Rate limits and usage thresholds are specified in the Order Form or communicated by Supplier from time to time. Developer documentation is at www.pike13.com/api-developer-center.