Workstream
- Company typePrivate
- Founded2017
- HeadquartersSan Francisco, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Workstream firmographics
Firmographics- Name
- Workstream
- Legal name
- Workstream Technologies, Inc.
- Website
- https://workstream.us
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Workstream industry classification
Industry- Product category
- Workforce Management Software
- NAICS
- Payroll Services (541214), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB)
- akta.pro secondary industries
- Time, Attendance & Scheduling Administration (BPACAIAE), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)
Keywords
Where Workstream is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Workstream business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Subscription-based SaaS model providing access to the all-in-one HR and payroll platform. Customers pay subscription fees based on usage levels and subscription term as defined in Orders.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise pricing for multi-location operators |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Workstream product offering
Product offeringCore offering
Workstream provides a single AI-powered SaaS platform that consolidates hiring, onboarding, payroll processing, scheduling, time tracking, benefits administration, and labor-law compliance for hourly, multi-location employers. It is sold as a subscription and is used primarily by restaurant, retail, and healthcare operators to manage their hourly workforce end-to-end, with native mobile apps and a public API for integration.
Product overview
Workstream is a unified all-in-one HR and payroll platform designed specifically for hourly, multi-location businesses, particularly in the restaurant, retail, and healthcare industries. The platform is architected as a modular suite combining a core AI-powered platform with interconnected product modules: Full-service Payroll handles payroll processing and auditing; Hiring module (Active Sourcing, Applicant Tracking, VoiceAI, Talent Network) manages the end-to-end recruitment workflow; HR module (Onboarding, Team View, Documents & Signatures, Engagement) handles employee lifecycle management; Time & Scheduling module (Time Clock, Shift Scheduling) manages time tracking and workforce optimization; and Compliance module ensures labor law adherence. The platform is distinguished by AI capabilities including VoiceAI for conversational candidate screening, AI scheduling optimization (saving 33 hours per location), and automated payroll auditing. The platform serves over 46 of the top 50 restaurant brands and integrates with ADP, Checkr, Indeed, and other HR tech solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Workstream Platform All-in-one AI-powered HR, payroll, and hiring SaaS platform for hourly, multi-location operators. Consolidates hiring, onboarding, payroll, scheduling, time tracking, benefits administration, and labor-law compliance into a single system, with native iOS and Android apps and a public REST API.
- Full-service Payroll Complete payroll processing service for hourly employers, including review, reconciliation, custom reporting, and an AI assistant that spots errors before payroll is processed.
- VoiceAI AI-powered voice assistant that automatically posts to hundreds of job boards, screens applicants, and schedules interviews through phone-based conversational AI. Designed for hourly hiring teams that need to fill roles quickly.
- Workstream Mobile App Native iOS and Android mobile application providing managers and hourly employees with on-the-go access to hiring, onboarding, scheduling, time clock, and team management features of the Workstream platform.
Companies that use Workstream
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles2 records
Workstream technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature5 records
Workstream partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered strategic, core and standard.
- MenuSifustrategicMenuSifu, a leading restaurant technology provider in the US, announced a strategic partnership with Workstream to integrate workforce management tools into its restaurant technology platform. Planned full integration by early 2026. Aims to simplify HR and payroll operations for restaurant operators, primarily focusing on Asian restaurants in the United States.
- Instant FinancialcorePartnership to expand payroll services enabling earned wage access, digital tipping, and paycards for hourly workers. Integration enables quick, flexible payments for workers in the restaurant industry including major brands like Burger King, Jimmy John's, and Taco Bell.
- ADPstandardIntegration with ADP for payroll data synchronization and workforce management interoperability.
- CheckrstandardBackground check integration for pre-employment screening within the hiring workflow.
- IndeedstandardIndeed job distribution integration for posting positions and receiving applicants directly into the ATS.
- WOTC.comstandardWork Opportunity Tax Credit (WOTC) integration for streamlined tax credit claims on qualifying new hires.
Scale indicators6 records
Recent moves6 records
Expansion highlights3 records
Workstream competitors and assessment
Company assessmentBroad incumbents
- ADP: ADP is the dominant US payroll and HR services provider and is both a Workstream integration partner and a competitor at the enterprise end of the market. Its RUN Powered by ADP and Workforce Now offerings overlap with much of Workstream's value proposition.
- UKG (Ultimate Kronos Group): UKG provides workforce management, HR, and payroll solutions to mid-market and enterprise customers, with strong capabilities in time, scheduling, and compliance. It competes with Workstream for larger multi-location customers, particularly in retail and hospitality.
- Paychex: Paychex is a large, established payroll and HR solutions provider serving SMBs across industries. It competes with Workstream on payroll services and broader HR functionality and brings scale advantages that Workstream lacks.
Direct peers
- Gusto: Gusto is a payroll, benefits, and HR SaaS platform serving small and mid-sized businesses. While horizontal rather than restaurant-vertical, it competes head-to-head with Workstream on payroll and HR for hourly employers, especially in adjacent verticals.
- Homebase: Homebase provides hiring, scheduling, time tracking, and team communication software for hourly employees at small and mid-sized businesses, with strong traction in restaurants and retail. It is the closest direct competitor to Workstream in the hourly, multi-location workforce management category.
- When I Work: When I Work offers shift scheduling, time tracking, and team messaging for hourly and shift-based workforces, with deep penetration in restaurants, retail, and healthcare. It overlaps directly with Workstream's time, scheduling, and HR modules.
- BambooHR: BambooHR offers an HRIS platform with payroll, hiring, onboarding, and time tracking for small and mid-sized businesses. Workstream's blog content explicitly references BambooHR alternatives for the hourly workforce, indicating direct competitive overlap.
- 7shifts: 7shifts is an employee scheduling and workforce management platform purpose-built for the restaurant industry. It targets the same multi-location restaurant operators as Workstream, with overlapping hiring and team-management capabilities.
Emerging players
- Restaurant365: Restaurant365 is a cloud-based restaurant ERP that includes accounting, inventory, payroll, and scheduling modules. Its bundled back-office stack overlaps with Workstream's payroll and HR offerings within the same restaurant customer base.
- Toast: Toast is a restaurant technology platform built around its POS system, increasingly extending into payroll, team management, and other workforce functions. Its bundled restaurant tech stack is a meaningful competitive threat to Workstream's restaurant-focused positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Workstream social profiles
Digital presenceWorkstream compliance and trust
Trust signalCompliance3 records
Workstream financial estimates
Financial estimateRevenue estimate
Valuation estimate
Workstream leadership team
Management profileNumber of profiles
Profiles4 records
Workstream funding detail
Funding detailFunding overview
Funding rounds7 records
Investors29 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Workstream M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Workstream
What does Workstream do?
Workstream provides a single AI-powered SaaS platform that consolidates hiring, onboarding, payroll processing, scheduling, time tracking, benefits administration, and labor-law compliance for hourly, multi-location employers. It is sold as a subscription and is used primarily by restaurant, retail, and healthcare operators to manage their hourly workforce end-to-end, with native mobile apps and a public API for integration.
Is Workstream a public or private company?
Workstream is a private company. It is classified as venture growth investor backed and is currently operating.
When was Workstream founded?
Workstream was founded in 2017. It employs 101 to 250 people.
Where is Workstream based?
Workstream is headquartered in San Francisco, United States, in the North America region.
How does Workstream make money?
One revenue line is on record: saaS Subscription.
Who are Workstream's main competitors?
Broad incumbents on record are ADP, UKG (Ultimate Kronos Group) and Paychex. Direct peers are Gusto, Homebase, When I Work, BambooHR and 7shifts. Emerging players are Restaurant365 and Toast.
Does Workstream have an API?
Yes. Workstream Public API is a RESTful API that allows developers to programmatically manage positions, applicants, employees, company users, locations, departments, team members, and custom fields. The API uses OAuth 2.0 Bearer token authentication with client credentials grant type. Access tokens expire in 7 days. Supports HTTPS. Returns JSON-encoded responses. Available at https://public-api.workstream.us/. Documentation available at https://docs.workstream.us/. Developer documentation is at docs.workstream.us.
What industry is Workstream in?
Workstream's product category is Workforce Management Software. Its primary akta.pro industry code is BPACAIAB, Payroll Software & Payroll-as-a-Service (SaaS), with a secondary code of BPACAIAE, Time, Attendance & Scheduling Administration. Its NAICS code is 541214 and its SIC code is 7370.