Hemingway
Hemingway (DBA Newton) is a San Francisco-based SaaS company that provides an AI-powered operations platform for U.S. dental practices and DSOs, anchored by Sophia, a conversational AI receptionist that handles bookings, recalls, insurance verification, and payments via real-time PMS integrations.
- Company typePrivate
- Founded2023
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Hemingway does
Hemingway, AI Inc. (doing business as Newton) is a San Francisco-based software company that builds an AI-powered operations platform for dental practices in the United States. Its flagship product, Newton, is anchored by Sophia, a conversational AI agent that handles inbound and outbound calls 24/7 to book appointments, recall overdue patients, verify insurance eligibility, collect payments, and manage after-hours overflow. The platform integrates in real time with the dominant dental Practice Management Systems — Dentrix, Eaglesoft, Open Dental, Curve, and Denticon — providing two-way data sync so that AI-handled interactions update schedules, patient records, and billing without manual re-entry. The product also includes automated recall and waitlist management, a real-time multi-location operations dashboard, and a purpose-built phone system with AI caller ID and routing, exposed through a web app plus native iOS and Android applications.
The company serves two primary segments: individual dental practices ranging from small 4-chair operations to larger single-owner groups, and Dental Service Organizations (DSOs) and multi-location groups that need centralized patient communication and operations management across sites. Hemingway monetizes through an annual, quote-based subscription with modular feature bundles — practices can start with calls-only and add insurance verification, patient outreach, or the full phone system. The company was founded in 2023, is headquartered in San Francisco, operates with 1–10 employees, and has raised $3.8M in seed funding in 2024 led by General Catalyst with participation from Y Combinator. Named customers include Dr. Jemin Kim DMD MA, Progressive Dental Management, Acevedo Dental Group, The Restorative Dental Group of Cambridge, and Dentistry for Children.
Hemingway firmographics
Firmographics- Name
- Hemingway
- Legal name
- Hemingway, AI Inc.
- Website
- https://hemingwayai.co
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Hemingway (DBA Newton) is a San Francisco-based SaaS company that provides an AI-powered operations platform for U.S. dental practices and DSOs, anchored by Sophia, a conversational AI receptionist that handles bookings, recalls, insurance verification, and payments via real-time PMS integrations.
- Ownership category
- akta.pro rank
Hemingway industry classification
Industry- Product category
- Dental Practice Management Software
- NAICS
- Telephone Call Centers (56142)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where Hemingway is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hemingway business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- AI Operations Platform Subscription: All-in-one subscription model combining AI receptionist, scheduling automation, insurance verification, and phone system. Customers can bundle or pick individual features (calls only, add insurance verification, outreach, or full phone system).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Modular AI platform with customizable feature bundles |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Hemingway product offering
Product offeringCore offering
Hemingway (doing business as Newton) sells an all-in-one AI-powered operations platform for dental practices, centered on Sophia, a 24/7 conversational AI receptionist that manages bookings, recalls overdue patients, collects payments, and verifies insurance. The platform connects calls, scheduling, insurance, phones, and patient outreach into a single system with real-time two-way sync to major Practice Management Systems including Dentrix, Eaglesoft, Open Dental, Curve, and Denticon.
Product overview
Newton is a unified all-in-one operations platform for dental practices, built around Sophia, its conversational AI. The platform integrates AI-powered call handling, scheduling automation, insurance verification, payment processing, and patient outreach tools into a single connected system that syncs bidirectionally with major dental Practice Management Systems including Dentrix, Eaglesoft, Open Dental, Curve, and Denticon.
Differentiator
Problem solved
Functional benefit
Brands
- Sophia: Conversational AI receptionist that works 24/7 managing bookings, recalling overdue patients, collecting payments, and verifying insurance for dental practices.
Products and services
- Newton All-in-one AI-powered operations platform for dental practices that connects inbound calls, scheduling, insurance verification, payments, and patient outreach into a single system with real-time two-way sync to Practice Management Systems (Dentrix, Eaglesoft, Open Dental, Curve, Denticon). Targets dental practices and Dental Service Organizations (DSOs) seeking to automate front-desk operations and grow production.
- Sophia (Conversational AI Receptionist) Sophia is the AI receptionist at the core of Newton that answers inbound calls 24/7, books directly into the practice management system, recalls overdue patients, verifies insurance eligibility, and collects payments. It enables dental practices and DSOs to capture every call without voicemail and reduce front-desk administrative burden.
- Newton Phone System Purpose-built phone system bundled with the Newton platform, offering desk phones and smartphones with patient caller ID, call routing, and integrated AI. Available as an add-on or as part of the full bundle for dental practices that want to upgrade their phone infrastructure alongside AI automation.
Quantifiable outcome
- 116 appointments booked in one month from a single 4-chair practice
- +4 more outcomes
Companies that use Hemingway
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Hemingway technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability4 records
Feature6 records
Hemingway partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
Hemingway competitors and assessment
Company assessmentDirect peers
- Mango Voice: Cloud-based phone system purpose-built for dental practices with patient communication features. Directly comparable to Newton's integrated phone system and AI call answering offering.
- Swell: Dental patient experience platform combining reviews, practice websites, and patient communication. Competes with Newton for dental practice engagement and front-desk-driven acquisition budgets.
- Adit: All-in-one dental practice growth platform covering patient communication, online scheduling, billing, and telephony. Overlaps with Newton's all-in-one operations platform positioning for dental practices.
- Solutionreach: Patient relationship management platform widely used in dental practices for appointment reminders, recall, two-way texting, and patient communication. Functionally adjacent to Newton's automated recall and outreach modules.
- YAPI: Dental practice automation software focused on paperless patient intake, automated reminders, and front-desk workflow. Targets the same dental front-office operational pain points Newton solves with Sophia.
- Weave: Patient communication platform for dental and medical practices that combines a phone system, texting, reviews, and automated reminders. Direct overlap with Newton's call handling, recall, and front-desk automation, targeting the same SMB and mid-market dental buyer.
- RevenueWell: Dental-specific patient relationship management and communication suite covering recalls, appointments, payments, and reviews. Competes with Newton for the same dental recall and engagement workflow budgets.
Broad incumbents
- Henry Schein One: Large dental software portfolio including Dentrix, Demandforce, and patient communication tools. Broad incumbent that controls one of Newton's primary PMS integration partners and represents a platform-level competitive threat.
- Patterson Dental: Major dental supply and software distributor (owner of Eaglesoft) serving practices with equipment, PMS, and add-on patient communication tools. Controls another Newton PMS integration partner and competes at the platform level.
- Tebra: Healthcare practice growth and operations platform (formed from PatientPop and Kareo) serving dental and medical practices with patient engagement, scheduling, and billing. Broad incumbent overlapping the same dental front-office workflow.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hemingway social profiles
Digital presenceHemingway compliance and trust
Trust signalCompliance1 record
Hemingway financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hemingway leadership team
Management profileNumber of profiles
Hemingway funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hemingway M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hemingway
What does Hemingway do?
Hemingway (doing business as Newton) sells an all-in-one AI-powered operations platform for dental practices, centered on Sophia, a 24/7 conversational AI receptionist that manages bookings, recalls overdue patients, collects payments, and verifies insurance. The platform connects calls, scheduling, insurance, phones, and patient outreach into a single system with real-time two-way sync to major Practice Management Systems including Dentrix, Eaglesoft, Open Dental, Curve, and Denticon.
Is Hemingway a public or private company?
Hemingway is a private company. It is classified as venture growth investor backed and is currently operating.
When was Hemingway founded?
Hemingway was founded in 2023. It employs 1 to 10 people.
Where is Hemingway based?
Hemingway is headquartered in San Francisco, United States, in the North America region.
How does Hemingway make money?
One revenue line is on record: AI Operations Platform Subscription.
Who are Hemingway's main competitors?
Direct peers on record are Mango Voice, Swell, Adit, Solutionreach, YAPI, Weave and RevenueWell. Broad incumbents are Henry Schein One, Patterson Dental and Tebra.
Does Hemingway have an API?
No public API is recorded for Hemingway.
What industry is Hemingway in?
Hemingway's product category is Dental Practice Management Software. Its primary akta.pro industry code is HLACAEAJ, Adherence, Reminders & Engagement Automation (Medication/Follow-up). Its NAICS code is 56142 and its SIC code is 7372.