Mango Voice
Mango Voice is a U.S.-based cloud-hosted VoIP phone system provider founded in 2013, serving small and mid-sized businesses with vertical-specific solutions for dental, hospitality, optometry, veterinary, and insurance practices through subscriptions and pre-programmed hardware.
- Company typePrivate
- Founded2013
- HeadquartersSaint George, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Mango Voice does
Mango Voice is a cloud-based hosted VoIP phone system and unified communications provider founded in 2013 and headquartered in St. George, Utah. The company delivers an enterprise-grade telephony platform with a geo-redundant architecture (dynamic router negotiation across multiple servers), a drag-and-drop visual call flow builder (Switchboard), and 100+ features including call queues with multiple ring strategies, conference rooms, auto attendants, secure eFax, SMS text messaging, call recording, and voicemail-to-email. The platform is offered through a web-based administrative portal and native iOS/Android mobile apps that mirror office extensions.
The company monetizes primarily through recurring monthly subscriptions bundled with optional hardware sales (Yealink and Fanvil IP phones shipped pre-programmed), with pricing quote-based and not publicly disclosed; phone number acquisition starts at $4.99/month. Mango Voice sells predominantly to U.S.-based small and mid-sized businesses via direct sales (phone/email) and a partner referral program, with a heavy vertical go-to-market emphasizing dental (primary), hospitality, optometry, orthodontics, veterinary, and insurance. Differentiated industry solutions integrate with practice management systems (Curve Dental, First Insight for eye care, Jazzware PMS, Pipedrive CRM, dental PES systems), providing screen-pop, click-to-call, automated appointment reminders, and, for hotels, room status synchronization via on-premise phone inputs. AI-assisted features (call summaries, transcription, sentiment analysis) were added via Mango AI, leveraging IBM Watson transcription services.
Mango Voice firmographics
Firmographics- Name
- Mango Voice
- Legal name
- Mango Voice, LLC
- Website
- https://mangovoice.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Mango Voice is a U.S.-based cloud-hosted VoIP phone system provider founded in 2013, serving small and mid-sized businesses with vertical-specific solutions for dental, hospitality, optometry, veterinary, and insurance practices through subscriptions and pre-programmed hardware.
- Ownership category
- akta.pro rank
Mango Voice industry classification
Industry- Product category
- Hosted VoIP / Cloud Telephony
- NAICS
- Telephone Apparatus Manufacturing (334210), Telephone Call Centers (56142)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)
- akta.pro primary industry
- Voice Calling (VoIP) Apps (BPAMACAC)
- akta.pro secondary industry
- Voice Assistants & Voice UI (VUI) (HDAAAFAD)
Keywords
Where Mango Voice is headquartered
LocationHeadquarters
- HQ city
- Saint George
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Mango Voice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- VoIP Phone Service Subscription: Monthly subscription service for cloud-based phone system with features including unlimited lines, free long distance, and over 100 enterprise features
- Hardware Sales: Sale of IP phones including Yealink and Fanvil devices that are pre-programmed before shipping
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Phone number acquisition |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Mango Voice product offering
Product offeringCore offering
Mango Voice provides enterprise-grade cloud-based VoIP phone systems and unified communications for small and mid-sized businesses. The company sells a recurring subscription platform with drag-and-drop call flow configuration, geo-redundant infrastructure, mobile and web apps, call center queues, AI-powered call summaries, SMS, eFax, and industry-specific integrations, alongside pre-programmed IP phone hardware from Yealink and Fanvil.
Product overview
Mango Voice is a cloud-based VoIP phone system and unified communications platform built around a core platform with multiple integrated modules and industry-specific solutions. The core platform (Mango Voice Core Platform) provides geo-redundant voice infrastructure with drag-and-drop call flow configuration. Key products include the Mango Mobile App (iOS/Android), Call Center/Queues with real-time Queue Dashboard, Mango AI for analytics/summaries, SMS Text Messaging, Secure eFax, and the web-based Mango Voice Web App. Industry solutions include Mango For Dental, Mango For Hospitality (with complimentary Room Management Suite), Mango For Optometry, Mango For Insurance, Mango For Orthodontics, and Mango For Veterinary. Integration products include the Mango Voice API for SMS Relay and screen pop capabilities with third-party systems like Curve Dental, Pipedrive, and dental PES systems. The platform targets businesses seeking simplified communication with enterprise-grade features.
Differentiator
Problem solved
Functional benefit
Products and services
- Mango Voice Core Platform Enterprise-grade cloud-based VoIP phone system and unified communications platform offering drag-and-drop call flow configuration, true geo-redundant infrastructure, and 100+ features for business communication. Sold as a recurring subscription to businesses.
- Mango Mobile App iOS and Android mobile application enabling remote business call handling, voicemail access with transcripts, call recording, business line caller ID, and contacts integration for users on the go.
- Call Center / Call Queues Multi-agent call queue management system with configurable ring strategies (Ring-All, Round-Robin, Longest-Idle-Agent, Random, Least-Talk-Time, Fewest-Calls), agent status management, and real-time queue dashboards for high-volume inbound call handling.
- Mango Voice Web App Browser-based administrative interface and web phone for managing phone system settings, extensions, call flows, and making or receiving calls from any web browser without additional hardware.
- Mango AI AI-powered analytics suite offering call summaries, transcription, sentiment analysis, and live call analytics for business communications, primarily used by dental and other vertical customers.
- Mango Voice API Programmatic API for integration partners to send and receive SMS/MMS messages, with callbacks support, designed for building two-way communication workflows such as appointment reminders and CTAs.
- Mango For Dental Industry-specific VoIP phone solution for dental offices integrating with leading Practice Experience System (PES) software for screen pops, click-to-call, appointment reminders, two-way SMS, secure eFax, and live call analytics.
- Mango For Hospitality Industry-specific cloud-based phone system for hotels and hospitality with Property Management Software integration, room status dashboard, wake-up calls, 911 emergency tracking, and complimentary Room Management Suite.
- Mango For Optometry Industry-specific phone solution for optometry and eye care practices with EHR integration for real-time patient identification, appointment management, and billing visibility during inbound calls.
- Mango For Insurance Industry-specific phone solution for insurance agencies with Pipedrive CRM integration, screen pops, click-to-call, analytics, secure eFax, and SMS notifications for intelligent carrier routing.
- Mango For Orthodontics Industry-specific phone solution for orthodontic practices with practice communication, two-way text, and team messaging features tailored to orthodontic workflows.
Quantifiable outcome
- 43% reduction in monthly phone costs ($396 to $225 for one customer)
- +3 more outcomes
Companies that use Mango Voice
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles5 records
Mango Voice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability7 records
Feature9 records
Mango Voice partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Digital FlossminorDigital Floss, a dental marketing agency headquartered in Fort Lauderdale, Florida, is the official media partner for the 2026 Mango Open event. They serve as the exclusive capture team for the two-day event in St. George, Utah, producing and distributing photo and video content documenting the event across digital platforms throughout May 2026.
- First InsightcoreFirst Insight partnered with Mango Voice to integrate telephony with electronic health records for eye care practices. The integration enhances front-office operations by enabling real-time patient identification, appointment management, and billing visibility.
- Curve DentalcoreCurve Dental integrated Mango Voice into its cloud-based dental practice management software to improve call documentation and streamline workflows. The integration offers AI-powered call summaries, transcription, and practice management features.
- JazzwarecoreJazzware is an on-premise server partner that allows Mango Voice to synchronize with HPMS (Hotel Property Management System), enabling maids to mark rooms as clean or dirty by typing a code into the phone, automatically updating the property management system.
- Dentistry In GeneralminorPartnership with Dentistry In General, a professional platform supporting private practice dentists across the U.S. and Canada. Offers special pricing including 2 free months, free phones, and no contract for members.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Mango Voice competitors and assessment
Company assessmentDirect peers
- Dialpad: AI-native communications platform offering business VoIP, contact center, and AI-powered call summaries and transcription. Directly comparable to Mango Voice on cloud VoIP plus AI call analytics, with deeper AI-native positioning and broader enterprise traction.
- Nextiva: Unified communications and VoIP provider focused on SMB and mid-market customers with bundled voice, collaboration, and contact center offerings. Highly comparable to Mango Voice in target customer profile and product scope, with stronger brand and marketing investment.
- Ooma: Cloud-based VoIP and communications provider serving small businesses and consumers with hosted phone systems, mobile apps, and virtual fax. Closely comparable on SMB target segment and product surface, though Ooma is public and broader in scope.
- GoTo Connect (GoTo): Cloud-based phone system and UCaaS offering aimed at SMBs and remote workforces, with call center, video, and messaging included. Directly comparable to Mango Voice on hosted VoIP features and SMB target buyer.
- 8x8: Public cloud communications platform combining UCaaS, CCaaS, and CPaaS, with strong vertical SaaS integrations and AI analytics. Overlaps with Mango Voice on hosted VoIP, call queues, and AI call summarization, though it serves a broader enterprise mix.
- RingCentral: Public, large-scale UCaaS provider offering cloud-based VoIP, contact center, and AI-powered communications for SMBs and enterprises. Directly competes with Mango Voice across the same core telephony and call-center features, though RingCentral operates at vastly greater scale and breadth.
- Phone.com: SMB-focused cloud VoIP provider offering virtual phone systems, mobile apps, and integrations with business tools. Closely comparable to Mango Voice on SMB target segment, feature surface, and pricing model.
- Net2Phone: Unified communications provider serving SMBs and channel partners with hosted VoIP, SIP trunking, and contact center. Comparable to Mango Voice on product mix and SMB/partner-led distribution model.
Broad incumbents
- Zoom (Zoom Phone): Zoom Phone extends the Zoom collaboration platform into cloud telephony, increasingly bundling voice into collaboration suites that compete with stand-alone VoIP providers. A broad incumbent threat rather than a direct niche competitor, but increasingly relevant in Mango Voice's SMB base.
- Vonage (Ericsson): Cloud communications provider offering UCaaS, CCaaS, and CPaaS APIs across SMB and enterprise segments. Broader and larger than Mango Voice, but overlapping on hosted VoIP and unified communications for SMBs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Mango Voice social profiles
Digital presenceMango Voice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mango Voice leadership team
Management profileNumber of profiles
Profiles3 records
Mango Voice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mango Voice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mango Voice
What does Mango Voice do?
Mango Voice provides enterprise-grade cloud-based VoIP phone systems and unified communications for small and mid-sized businesses. The company sells a recurring subscription platform with drag-and-drop call flow configuration, geo-redundant infrastructure, mobile and web apps, call center queues, AI-powered call summaries, SMS, eFax, and industry-specific integrations, alongside pre-programmed IP phone hardware from Yealink and Fanvil.
Is Mango Voice a public or private company?
Mango Voice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mango Voice founded?
Mango Voice was founded in 2013. It employs 51 to 100 people.
Where is Mango Voice based?
Mango Voice is headquartered in Saint George, United States, in the North America region.
How does Mango Voice make money?
Two revenue lines are on record. VoIP Phone Service Subscription is the primary driver. The others are hardware Sales.
Who are Mango Voice's main competitors?
Direct peers on record are Dialpad, Nextiva, Ooma, GoTo Connect (GoTo), 8x8, RingCentral, Phone.com and Net2Phone. Broad incumbents are Zoom (Zoom Phone) and Vonage (Ericsson).
Does Mango Voice have an API?
Yes. Mango Voice offers an API for integration partners to programmatically send and receive SMS/MMS messages from phone numbers controlled by users or customers. Messages can include appointment reminders, calls-to-action, and two-way communication. Callbacks documentation is available for receiving messages. Access requires obtaining tokens via [email protected]. Developer documentation is at apidocs.mangovoice.com.
What industry is Mango Voice in?
Mango Voice's product category is Hosted VoIP / Cloud Telephony. Its primary akta.pro industry code is BPAMACAC, Voice Calling (VoIP) Apps, with a secondary code of HDAAAFAD, Voice Assistants & Voice UI (VUI). Its NAICS code is 334210 and its SIC code is 4813.