DOTDOT
DOTDOT (點點全球) is a Taiwan-based one-stop restaurant technology platform serving 15,000+ F&B merchants with LINE-based ordering, POS, third-party payments, and delivery integration, expanding into smart city and Southeast Asian markets.
- Company typePrivate
- Founded2019
- HeadquartersTaipei, Taiwan
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DOTDOT does
DOTDOT (點點全球, legal name 點點全球股份有限公司) is a Taiwan-based restaurant and retail technology platform founded in October 2019, headquartered in New Taipei City with offices across Taipei, Taichung, Kaohsiung, and Taitung. The company operates a one-stop digital platform serving small and medium food and beverage businesses, large chain brands, shopping mall food courts, and local government smart city initiatives. Its core product Quick Click (快一點) provides LINE-based online ordering, POS integration, AI self-service ordering, and CRM; DDPay (點點付) is a third-party payment (Payment as a Service) platform supporting 20+ payment methods including credit cards via SoftPOS, mobile wallets, and the TWQR national QR standard. Sub-brands include IIOT (愛物聯) commercial WiFi (70%+ Taiwan retail/F&B WiFi market share), City Coin (城市幣) smart city governance platform, and WiFiOTG (路遊數位) travel internet rental operating in 136 countries.
The technology stack is built on AWS IoT Core for global POS device management and monitoring, with PCI DSS L1-compliant payment infrastructure developed in partnership with Google Cloud. The platform serves over 15,000 restaurant and venue customers, processes NT$30M+ in daily transaction volume (NT$150B+ annually), and has accumulated 80M+ orders with 1M+ monthly consumer transactions. Strategic distribution channels include a franchise partner model, Taiwan Mobile's OP Opening Platform, WiXtar's chain restaurant POS network, and the Ministry of Economic Affairs digital transformation program.
Revenue is generated through four streams: subscription fees (Quick Click at NT$1,688/month per store), payment transaction processing fees, hardware sales (POS terminals, kiosks, printers), and scene finance services integrated with WiXtar's electronic invoice platform processing NT$7.5B monthly. In September 2024, DOTDOT closed a NT$140M (~$4.4M) Series A led by AppWorks and received strategic investment from WiXtar (BenQ Qisda Group). The company has stated plans for an IPO by 2027. Co-founder and CEO Ting Hsieh (謝瑞庭) leads an 11-50 employee team with serial entrepreneur background including prior exits.
DOTDOT firmographics
Firmographics- Name
- DOTDOT
- Legal name
- 點點全球股份有限公司
- Website
- https://dotdot.cc
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DOTDOT (點點全球) is a Taiwan-based one-stop restaurant technology platform serving 15,000+ F&B merchants with LINE-based ordering, POS, third-party payments, and delivery integration, expanding into smart city and Southeast Asian markets.
- Ownership category
- akta.pro rank
DOTDOT industry classification
Industry- Product category
- Restaurant Technology / POS & Payment Solutions
- NAICS
- Telecommunications Resellers (517121)
- SIC
- Computer Communications Equipment (3576)
- akta.pro primary industry
- POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)
- akta.pro secondary industries
- mPOS & SoftPOS (Tap-to-Phone) Solutions (FSAMADAB), Alternative Payment Methods (APMs) Enablement (BNPL, wallets, local methods) (FSAMACAE), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)
Keywords
Where DOTDOT is headquartered
LocationHeadquarters
- HQ city
- Taipei
- HQ country
- Taiwan
- HQ region
- Asia
Offices5 records
Markets served
DOTDOT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations, Supply Chain
Revenue model
- Subscription/Software Licensing (快一點): Monthly subscription model for restaurant technology platform including online ordering, POS integration, and basic payment processing. Reported monthly fee of NT$1,688 for Quick Click service.
- Payment Transaction Processing: Revenue from payment processing fees on transactions completed through DDPay platform, including credit card and mobile payment settlement services.
- Equipment Sales: Sale of hardware including order printing machines, POS terminals, and self-service checkout kiosks to merchants.
- Scene Finance Services: Revenue from electronic invoice processing (via WiXtar platform processing NT$7.5 billion monthly), financial reconciliation services, and potentially credit/financing services to restaurant ecosystem.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 快一點 (Quick Click) monthly subscription - Basic ordering and payment platform |
| Transaction based/ take rate | Pay-as-you-go | DDPay Payment Services - Transaction-based fees |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
DOTDOT product offering
Product offeringCore offering
DOTDOT operates a one-stop restaurant and retail technology platform serving over 15,000 food and beverage merchants in Taiwan. Its flagship Quick Click service provides LINE-based online ordering, AI self-service ordering, POS integration, and CRM management, while DDPay offers third-party payment acceptance (credit cards, mobile wallets, TWQR) via SoftPOS technology. The group also operates IIOT (commercial WiFi holding over 70% Taiwan market share), WiFiOTG (travel internet rental across 136 countries), and City Coin (smart city digital points platform for local governments).
Product overview
DotDot Global (點點全球) operates as a one-stop restaurant and retail technology group offering a platform-plus-modules architecture. The core products are Quick Click (快一點), an AI-enabled smart restaurant and retail technology platform for online ordering, AI self-service ordering, payment processing, and CRM; and DDPay (點點付), a third-party payment (Payment as a Service) platform enabling merchants to accept credit cards and contactless payments via SoftPOS. Supporting sub-brands include IIOT 愛物聯 (commercial WiFi and smart retail IoT solution), WiFiOTG 路遊數位 (travel internet rental), and City Coin 城市幣 (smart city digital points platform). Add-on modules include 熊好印 2.0 (cloud POS receipt printer), 快點連 (multi-location connectivity), 快點饗 (dine-in ordering), self-service checkout kiosks, cash checkout machines, and SoftPOS contactless card payment. The company serves over 15,000 food and beverage stores and handles over NT$30 million in daily platform transaction volume.
Differentiator
Problem solved
Functional benefit
Brands
- DDPay (點點付): Third-party payment platform providing aggregated payment services including credit card, contactless payment, LINE Pay, iPASS MONEY, and TWQR. Includes Payment as a Service (PaaS) model for small merchants.
- QuickClick (快一點)
- IIOT (愛物聯)
- WiFiOTG (路遊數位)
- City Coin (城市幣)
Products and services
- Quick Click (快一點) AI-powered smart restaurant and retail technology platform providing online ordering, AI self-service ordering, credit card acquiring and multi-payment acceptance, cloud order management, delivery integration, member CRM, and marketing solutions for food and beverage merchants.
- DDPay (點點付) Third-party payment platform (Payment as a Service) enabling small merchants to accept credit card and contactless payments via SoftPOS technology, with cloud-based reporting, financial reconciliation, and membership management to capture high-value customers and increase repeat purchase rates.
- IIOT (愛物聯) Commercial WiFi and smart retail solution providing network infrastructure for retail, food and beverage, hospitality, and mall sectors, using IoT technology for footfall data collection and data-driven marketing services.
- WiFiOTG (路遊數位) Travel internet rental solution providing 4G unlimited data plans across 136 countries including Japan, Korea, Greater China, Southeast Asia, Europe, US/Canada, Oceania, Africa, and South America, operating the WiFiOTG platform and GoWiFi travel internet services.
- City Coin (城市幣) Smart city governance and SDG solution using innovative points economics to drive digital transformation and sustainable transition for government departments and enterprises, supporting city digital platforms such as Taoyuan Peach Points, Taitung TTPUSH, and other local government initiatives.
Companies that use DOTDOT
Customer profileNamed customers16 records
Segments4 records
Ideal customer profiles3 records
DOTDOT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature7 records
DOTDOT partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered flagship, core and minor.
- WiXtar 星益欣flagshipStrategic equity investment from BenQ Qisda Group subsidiary. WiXtar holds 15% market share in Taiwan chain restaurants and 25% in Singapore. Partnership integrates WiXtar's POS systems with DOTDOT's DDPay third-party payment and WiXtar's electronic invoice platform processing NT$7.5 billion monthly.
- Soft SpacecoreTaiwan's first and only SoftPOS payment application provider. Enables DOTDOT to offer credit card acceptance through merchant smartphones without dedicated card terminals, creating differentiated SMB offering.
- Google CloudcoreBuilt DDPay PCI DSS L1 compliant credit card payment platform with Google Cloud in under 3 months, achieving fastest third-party payment compliance in Taiwan.
- AWS (Amazon Web Services)coreUsing AWS IoT Core for global POS device management and monitoring. Partnering with AWS Joint Innovation Center in Kaohsiung to leverage generative AI for restaurant marketing tools. Part of Kaohsiung Asia Bay startup ecosystem.
- 台灣大哥大 (Taiwan Mobile)coreStrategic alliance with Taiwan Mobile's OP store opening platform. Taiwan Mobile provides broadband and mobile services bundled with DOTDOT restaurant technology. Aiming to expand chain franchise customer base.
- LINE熱點 (LINE SPOT)coreDeep integration with LINE ecosystem for marketing and customer acquisition. LINE SPOT provides location-based discovery and promotion capabilities for DOTDOT merchant customers.
- 益欣資訊 (YiXin Information / LaaS)coreIntegration with YiXin's LaaS omnichannel platform. Combined with DOTDOT's technology to serve brands including 麥味登, 八方雲集, 鬍鬚張, 龜記茗品, and 茶聚.
- 紅門互動 (Red Door Interactive)minorPartnership for Eagleeye CDP (Customer Data Platform) integration, enabling payment-as-data marketing technology.
- Fastek Payment Solutions Inc.minorPhilippine payment solution provider for international market expansion. First international partner for DOTDOT's Southeast Asia market entry, targeting Q3 2023 launch.
Scale indicators11 records
Recent moves9 records
Expansion highlights6 records
DOTDOT competitors and assessment
Company assessmentDirect peers
- iCHEF: Taiwan-founded restaurant POS and SaaS platform serving SMB and chain F&B merchants across Taiwan and SEA. Closest direct competitor to DOTDOT's QuickClick — both target Taiwan restaurant digitization with cloud POS, online ordering, and payment integration, and both have pushed into Southeast Asia.
- Toast: US-listed restaurant technology platform combining POS, online ordering, payments, and fintech (capital/credit cards) for SMB and chain restaurants. The most analogous global business model to DOTDOT's one-stop restaurant + payment ambition and a useful benchmark for the 2027 IPO path.
- Soft Space: Malaysia-headquartered SoftPOS technology provider enabling tap-to-phone card acceptance on merchant smartphones. Direct technology partner of DOTDOT for DDPay SoftPOS and a comparable SoftPOS enabler for the same SMB merchant base across APAC.
- Shopline: Hong Kong–origin commerce platform with strong Taiwan and SEA presence, providing online store, POS, and payment tools to SMB merchants. Competes with DOTDOT for the same SMB digitalization wallet in Taiwan and increasingly across Southeast Asia.
- Cyberbiz: Taiwan-headquartered commerce and retail technology SaaS platform serving SMB and mid-market merchants with online store, POS, and order management. Direct peer to QuickClick on the Taiwan SMB merchant stack with overlapping POS and ordering functionality.
Broad incumbents
- Block (Square): Global SMB payments and software company behind Square POS, Square for Restaurants, and Cash App. Comparable to DDPay/QuickClick on the SoftPOS and integrated restaurant payments dimension; a broad incumbent whose restaurant stack sets the competitive benchmark in any market it enters.
- 91APP: Taiwan-listed retail cloud platform serving large and mid-market brands with omni-channel commerce, POS, and member management. Broader incumbent comparable to DOTDOT on the chain-restaurant and retail enterprise side rather than the SMB tail.
- Lightspeed Restaurant: Global commerce platform with a dedicated restaurant POS and integrated payments suite serving SMB and mid-market restaurants worldwide. Comparable to QuickClick/DDPay as a broader incumbent in cloud restaurant POS that competes for the same multi-location chain customer segment.
- LINE Pay: Taiwan and Japan-leading QR-based mobile payment platform operated by LY Corporation, integrated into DDPay and the QuickClick ordering flow. Functions both as a critical distribution partner via LINE Official Accounts and as a broader incumbent whose merchant tools could compete with DOTDOT's payment stack.
Emerging players
- JKOPAY (街口支付): One of Taiwan's largest independent mobile payment apps, accepted via TWQR and integrated into DDPay. Overlaps with DOTDOT on payment acceptance and merchant acquisition for Taiwan F&B, positioning JKOPAY as both a partner rail and a potential direct competitor on payments-led merchant services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
DOTDOT social profiles
Digital presenceDOTDOT compliance and trust
Trust signalCompliance2 records
DOTDOT financial estimates
Financial estimateRevenue estimate
Valuation estimate
DOTDOT leadership team
Management profileNumber of profiles
Profiles2 records
DOTDOT funding detail
Funding detailFunding overview
Funding rounds2 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DOTDOT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DOTDOT
What does DOTDOT do?
DOTDOT operates a one-stop restaurant and retail technology platform serving over 15,000 food and beverage merchants in Taiwan. Its flagship Quick Click service provides LINE-based online ordering, AI self-service ordering, POS integration, and CRM management, while DDPay offers third-party payment acceptance (credit cards, mobile wallets, TWQR) via SoftPOS technology. The group also operates IIOT (commercial WiFi holding over 70% Taiwan market share), WiFiOTG (travel internet rental across 136 countries), and City Coin (smart city digital points platform for local governments).
Is DOTDOT a public or private company?
DOTDOT is a private company. It is classified as venture growth investor backed and is currently operating.
When was DOTDOT founded?
DOTDOT was founded in 2019. It employs 11 to 50 people.
Where is DOTDOT based?
DOTDOT is headquartered in Taipei, Taiwan, in the Asia region.
How does DOTDOT make money?
Four revenue lines are on record. Subscription/Software Licensing (快一點) is the primary driver. The others are payment Transaction Processing, equipment Sales and scene Finance Services.
Who are DOTDOT's main competitors?
Direct peers on record are iCHEF, Toast, Soft Space, Shopline and Cyberbiz. Broad incumbents are Block (Square), 91APP, Lightspeed Restaurant and LINE Pay. JKOPAY (街口支付) is listed as an emerging player.
Does DOTDOT have an API?
No public API is recorded for DOTDOT.
What industry is DOTDOT in?
DOTDOT's product category is Restaurant Technology / POS & Payment Solutions. Its primary akta.pro industry code is FSAGABAO, POS, SoftPOS & In-Person Acceptance Infrastructure, with a secondary code of FSAMADAB, mPOS & SoftPOS (Tap-to-Phone) Solutions. Its NAICS code is 517121 and its SIC code is 3576.