Carson Living

What Carson Living does

Carson Living is a New York-based resident services and property technology company, founded in 2017 by Guy Blachman, that targets unattended and non-doorman multifamily properties. The company's core offering is an integrated platform combining a 24/7 Live Remote Doorman service (a dedicated human team handling package deliveries, guest verification, vendor and courier management) with a unified resident-facing mobile application that consolidates door access, video intercom, package receipt, amenity reservations, maintenance requests, and community communication. The platform integrates with existing property management systems, payment systems, cameras, smart locks, and intercoms, enabling property managers to deploy a modern resident experience without replacing their installed hardware or hiring full-time on-site staff.

Carson operates a B2B SaaS business model, charging subscription fees to property managers and owners while monetizing the broader ecosystem through a Dealer Partner Program that pays recurring quarterly commissions to intercom and access-control installers who introduce properties to the platform. The company sells through two channels: a direct enterprise field sales motion targeting major property managers (logos include Greystar, First Service Residential, Cushman & Wakefield, Lincoln, Rose Associates, and others), and an indirect channel via certified installer dealers. Pricing is quote-based and not publicly disclosed. Operational footprint spans approximately 1,000 properties across the United States and Europe, with 40M+ doors opened, 3.4M+ deliveries received, and 1.6M+ visitors greeted since founding.

In October 2025, Carson received a strategic investment from LoneTree Capital (Partner Mike Devine joined the board), and in June 2026 founder Guy Blachman transitioned to Advisor while Josh Evans was appointed CEO to lead the next phase of growth and national expansion. The company's value proposition centers on reducing doorman overhead costs, eliminating missed deliveries, and providing building security and resident engagement capabilities to properties that historically could not afford full-time staff.

Name

Carson Living

Legal name

Carson Living

Website

https://carson.live

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Carson Living provides a 24/7 live remote doorman service and integrated resident experience mobile app for unattended and non-doorman multifamily properties, serving property managers and owners across approximately 1,000 sites in the US and Europe with direct enterprise sales and a dealer partner channel.

Ownership category

akta.pro rank

Product category

Multifamily Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Multi-Family & Property Management Access Solutions (Common Area & Unit Access) (HSAHAEAE)

Keywords

• Resident engagement software
• Virtual doorman services
• Multifamily property technology
• Smart building access
• Package management platform

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software as a Service (SaaS) Platform: Subscription-based software providing 24/7 Live Remote Doorman service, integrated access control, and resident engagement software for multifamily properties. Revenue has more than quadrupled since 2021.
2. Dealer Partner Program: Installers receive recurring quarterly commissions for connecting properties they install hardware at to Carson's platform. Top dealers earn $20,000+ annually.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Carson Living sells a subscription-based resident services platform for multifamily properties, combining a 24/7 Live Remote Doorman service with a unified mobile app that handles building access, video intercom, package receiving, amenity reservations, service requests, and resident communication. The platform integrates with existing cameras, smart locks, intercoms, and property management software to give property managers and owners full-service doorman coverage without on-site staffing overhead.

Product overview

Carson Living offers a unified property management platform combining the One-App Resident Experience with a 24/7 Live Remote Doorman service as its core offerings. The platform integrates eight interconnected modules: 24/7 Live Remote Doorman (package receiving, guest verification, vendor management), Centralized Video Hub (real-time video monitoring, mobile intercom), Smart Digital Access (entry management for all door types), Never Miss a Delivery (package room access), Amenity Management (digital reservations), Service Requests (maintenance ticketing), and Community & Communication (notifications, marketplace). The platform is designed for multifamily rentals, condos, co-ops, and gated communities and connects to cameras, smart locks, intercoms, and property management software. The company also operates a Dealer Partner Program that provides recurring commission revenue to installation partners.

Differentiator

Problem solved

Functional benefit

Brands

• One-App Resident Experience: Integrated property management app combining 24/7 Live Remote Doorman, access control, package management, amenity booking, and service requests in a single mobile platform.

Products and services

• One-App Resident Experience Unified property management mobile app for multifamily rentals, condos, co-ops, and gated communities that consolidates door unlocking, package receiving, amenity booking, service requests, and community communication into a single platform for residents, with a management-side dashboard for property managers and owners.
• 24/7 Live Remote Doorman Round-the-clock staffed doorman service that handles package receiving, guest verification, vendor and courier management, and building entry for multifamily properties, providing full-service doorman coverage without the overhead of on-site staff.

Quantifiable outcome

• 35M+ doors opened since founding
• +5 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• RemoteLock: RemoteLock provides cloud-based smart access control for multifamily, vacation rental, and commercial properties, competing directly with Carson's Smart Digital Access and intercom integrations.
• SmartRent: SmartRent is a public smart-home automation platform focused on multifamily owners and operators, offering access control, intercoms, and resident apps that directly overlap Carson's product surface.
• Latch: Latch (now Door.com) delivers smart access, intercoms, and building automation software for multifamily operators; it competes directly with Carson's access control and resident experience stack at enterprise property managers.
• ButterflyMX: ButterflyMX provides smartphone-based video intercoms, access control, and visitor management for multifamily, commercial, and student housing — the closest direct competitor to Carson's smart intercom and digital access layer.
• BuildingLink: BuildingLink is a property management software platform for residential buildings and an early investor in Carson; it serves the same multifamily segment with overlapping resident engagement and service-requests functionality.

Broad incumbents

• Kastle Systems: Kastle is a long-established provider of managed access control, video, and security for commercial and multifamily real estate; Josh Evans joined Carson from Kastle, signaling direct competitive overlap.
• ADT (PointCentral): ADT's PointCentral business provides smart-home and access solutions for multifamily and single-family rental operators, overlapping with Carson's resident-facing security and access use cases.
• SALTO Systems: SALTO is a global provider of electronic smart locks and access management for commercial, hospitality, and multifamily; it competes with Carson on the hardware-side of the access control stack.
• Brivo: Brivo offers cloud-based access control and physical security for commercial real estate, multifamily, and enterprise — a broader incumbent that overlaps Carson's access control and resident management use cases.
• Yardi: Yardi is the dominant property management software suite for multifamily operators, offering integrated access, payments, and resident portals that increasingly compete with Carson's One-App Resident Experience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/carsonliving

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carson Living