Digicust
- Company typePrivate
- Founded2020
- HeadquartersSchwechat, Austria
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Digicust firmographics
Firmographics- Name
- Digicust
- Legal name
- Digicust Flexco
- Website
- https://digicust.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Digicust industry classification
Industry- Product category
- Customs Automation Software
- SIC
- Communications Services, Nec (4899)
- akta.pro industry
- Export Customs Clearance (Export Declarations & AES/EEI)Supply-Side Platforms (SSP) & Publisher MonetizationBusiness & Public Services/Web, Mobile & Digital Platforms/Advertising, Marketing & Creator Monetization PlatformsIP Due Diligence & Freedom-to-Operate (FTO) AnalysisBusiness & Public Services/Professional Services (Legal, Accounting, Consulting)/Intellectual Property (IP) & Patent Services
Keywords
Where Digicust is headquartered
LocationHeadquarters
- HQ city
- Schwechat
- HQ country
- Austria
- HQ region
- Europe
Offices2 records
Markets served
Digicust business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Credit-based AI Services: Core revenue stream. Customers purchase credit packages or subscribe to annual plans with bundled credits. Credits are consumed per operation (declarations, classifications, screenings, document processing). All services run through a single unified credit system with no restrictions on combination. Overconsumption is billed at month-end at the same per-credit rate.
- Annual Subscription Plans (Basic, Growth, Team): Three annual subscription tiers (Basic €4,500/yr, Growth €15,120/yr, Team €25,500/yr) providing bundled credits at discounted per-credit rates (€2.00, €1.75, €1.50 respectively) vs. pay-per-use (€5.00/credit). Enterprise S tier is custom-priced. All contracts are annual, paid in advance.
- Lite Products (Fixed-Price Add-ons): Fixed-price per-operation AI Tariff Classification Lite (€1.00/operation) and AI Export Control Lite (€5.00/operation) sold on a prepaid-only basis without credit system requirements.
- Professional Services & Advisory: Implementation onboarding (10–40 hours scoped at hourly rates), technical support, API setup, and dedicated contacts sold as add-ons. Senior customs advisory hours billed from €250/hour, discounted when bundled with software packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Pay per use — no commitment, €5.00 per credit |
| Subscription | Annual | Basic — €4,500/year, €2.00/credit |
| Subscription | Annual | Growth — €15,120/year, €1.75/credit |
| Subscription | Annual | Team — €25,500/year, €1.50/credit |
| Subscription | Multi-year contract | Enterprise S — custom pricing |
| Unit Pricing | Pay-as-you-go | AI Tariff Classification Lite — €1.00/operation prepaid |
| Unit Pricing | Pay-as-you-go | AI Export Control Lite — €5.00/operation prepaid |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Digicust product offering
Product offeringCore offering
The supplied source content does not provide a substantive description of Digicust's core product or service offering. The name "Digicust" suggests a digital customs-related offering, but no detailed product/service evidence is available in the input.
Product overview
Digicust (Digicust Flexco) is an Austrian deep-tech company based at Vienna Airport that offers the Digicust AI Customs Agent Platform — a unified, agentic AI platform for automating global customs processes. The platform is built around 12 interconnected AI-powered modules: AI Customs Declarations (automates import/export/transit filing), AI Tariff Classification (GRI 1–6 reasoning, up to 11-digit HS codes, 95% accuracy), AI Export Control (dual-use detection, 85+ sanctions lists, unified risk scoring), AI Customs Audit (bulk compliance auditing, sample image analysis, duty recovery), AI Document Control (cross-document inconsistency detection, automated supplier requests), AI Email Inbox (strategy-specific addresses, intent classification, reply drafting), Intelligent Document Processing (OCR, 98% accuracy, 700-page bulk processing), AI Master Data (agentic enrichment, deduplication, tariff monitoring), Reports & Analytics (drag-and-drop reporting), Supplier Declaration Management (LTSD lifecycle automation), Authorisation Management (AEO, EORI, permits tracking), and BTI Management (Binding Tariff Information application workflow). The platform integrates with 20+ customs software systems (DAKOSY, ATLAS, SAP, dbh, AEB, Format, SCOPE, ASYCUDA, NCTS, and others), operates across 30+ countries, and serves 100+ corporate customers in logistics, manufacturing, and trade.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 90% processing time reduction (from 3–4 hours to 10–15 minutes per customs clearance)
- +9 more outcomes
Companies that use Digicust
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles1 record
Digicust technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability12 records
Feature9 records
Digicust partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Austria Wirtschaftsservice (aws)coreAustria Wirtschaftsservice (aws) is listed as a partner on Digicust's website. aws is Austria's federal promotional bank and innovation agency providing funding, guarantees, and advisory services to Austrian companies.
- PwCcorePwC is listed as an existing partner on Digicust's website. The partnership likely involves customs advisory services where PwC recommends Digicust's AI platform to clients undergoing customs digitalization projects.
- StartportminorStartport is listed as an existing partner on Digicust's website. Startport is a startup accelerator/corporate innovation platform that connects startups with corporates.
- TangensminorTangens is listed as an existing partner on Digicust's website. The nature of partnership may involve co-selling or distribution of Digicust's solutions in specific markets.
- VNL (Netzwerk Logistik)minorVNL (Netzwerk Logistik) is listed as an existing partner on Digicust's website. Likely a logistics industry network that facilitates introductions to customs automation solutions for members.
- dbh Logistics IT AGcoredbh is one of the leading German customs and foreign trade software companies (founded 1973, 300+ employees, 5,500+ customers). Digicust provides pre-processing AI that extracts, validates, and classifies customs data before handover to dbh via EDIFACT, XML, or CSV. dbh handles ATLAS-certified declaration filing. Strong presence in German-speaking markets.
- DAKOSYcoreDAKOSY is a major German customs software provider. Digicust's integration with DAKOSY enables validated, classified declaration data to flow directly into the DAKOSY customs platform. Rüdinger Spedition case study demonstrates live DAKOSY integration in production.
- Format SoftwarecoreFORMAT Software Service GmbH (founded 1988, 1,500+ customers) develops ATLAS-certified foreign trade and customs software. Digicust integrates with Format to deliver ATLAS-format validated declarations. Format is a member of the German customs software association (BVZH).
- SCOPE (Riege Software)coreSCOPE is developed by Riege Software International GmbH (founded 1985, 700+ customers, 8,500+ users across 60+ countries). Digicust provides AI pre-processing with full tab/field parity into SCOPE via EDIFACT, XML, or JSON. Supports both German and Swiss SCOPE configurations.
- ASYCUDAcoreASYCUDA (Automated System for Customs Data) is a UNCTAD-developed computerized customs management system covering 102 countries and territories. Digicust integrates via ASYCUDA XML, UN/EDIFACT, and WCO Data Model formats to serve developing country markets.
- SAP S/4HANA & ECCcoreSAP integration enables bidirectional sync of master data, orders, and declarations between SAP ERP and Digicust. As the dominant ERP in enterprise, this integration positions Digicust as a customs AI layer on top of existing SAP investments.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Digicust competitors and assessment
Company assessmentDirect peers
- KlearNow: AI-driven customs clearance platform for importers and customs brokers, with a similar agentic-AI approach to automating declarations and document processing. Directly comparable as a venture-backed AI-first customs software company targeting the same customer pain points.
- AEB (International): Established German trade and customs compliance software vendor with ASSIST4 platform. Directly comparable as a DACH-based customs software provider; an integration partner of Digicust but also a potential competitor offering ATLAS, AEO, export-control, and trade-compliance modules.
- MIC Customs & Tax (MIC Group): Austrian customs software vendor (eZollOnline, Zolaris) within MIC Group. A current Digicust integration partner but a directly comparable peer in DACH customs software for Austrian e-Zoll filings and adjacent compliance workflows.
- Integration Point: US-based trade compliance and customs management software provider offering global trade content, denied-party screening, and tariff classification. Comparable as a customs/trade compliance SaaS targeting multinational enterprise importers and exporters.
Broad incumbents
- E2open (Amber Road): Cloud supply chain and global trade management platform (acquired Amber Road in 2019). Broad incumbent offering trade compliance, customs filings, and supply chain visibility across a much larger portfolio than Digicust's customs-focused platform.
- SAP Global Trade Services (SAP GTS): Enterprise global trade management module within SAP, the dominant ERP in large enterprises. Broad incumbent offering customs management, compliance, and trade preference optimization; competes indirectly with Digicust for SAP-customer workflows.
- Oracle Global Trade Management (Oracle GTM): Enterprise trade compliance and customs management product within Oracle's SCM suite. Broad incumbent serving large multinational importers/exporters; comparable to Digicust as an Oracle integration partner serving the same buyer base.
- Descartes Visual Compliance: Trade compliance and denied-party screening solution from Descartes, a logistics technology group. Broad incumbent offering restricted-party screening, tariff classification, and export compliance; overlaps with Digicust's export-control and master-data modules.
- WiseTech Global (CargoWise): Global logistics and customs execution software vendor with CargoWise platform. Broad incumbent serving freight forwarders with integrated customs filing; comparable as customs software serving the same freight-forwarder buyer segment as Digicust.
Emerging players
- Customs4trade: European customs and trade compliance software vendor with a focus on cross-border e-commerce and EU compliance. Comparable as a smaller, customs-focused SaaS vendor targeting similar compliance workflows for importers, exporters, and customs brokers.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Digicust social profiles
Digital presenceDigicust compliance and trust
Trust signalCompliance4 records
Digicust financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digicust leadership team
Management profileNumber of profiles
Profiles1 record
Digicust funding detail
Funding detailFunding overview
Funding rounds5 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digicust M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digicust
What does Digicust do?
The supplied source content does not provide a substantive description of Digicust's core product or service offering. The name "Digicust" suggests a digital customs-related offering, but no detailed product/service evidence is available in the input.
Is Digicust a public or private company?
Digicust is a private company. It is classified as unknown and is currently operating.
When was Digicust founded?
Digicust was founded in 2020. It employs 11 to 50 people.
Where is Digicust based?
Digicust is headquartered in Schwechat, Austria, in the Europe region.
How does Digicust make money?
Four revenue lines are on record. Credit-based AI Services are the primary driver. The others are annual Subscription Plans (Basic, Growth, Team), lite Products (Fixed-Price Add-ons) and professional Services & Advisory.
Who are Digicust's main competitors?
Direct peers on record are KlearNow, AEB (International), MIC Customs & Tax (MIC Group) and Integration Point. Broad incumbents are E2open (Amber Road), SAP Global Trade Services (SAP GTS), Oracle Global Trade Management (Oracle GTM), Descartes Visual Compliance and WiseTech Global (CargoWise). Customs4trade is listed as an emerging player.
Does Digicust have an API?
Yes. RESTful API with webhook support for customs declarations, tariff classification, export control, audit, master data, and email workflows. Full JSON API access for all export control analysis data including dual-use classification, sanctions screening, license requirements, and risk assessments. Available on request and scoped by integration scope. SDKs available for Python, Node.js, PHP, and Java. MCP server (native) exposes customs workflows to any LLM agent via the Model Context Protocol. Developer documentation is at digicust.com/en/api-reference.
What industry is Digicust in?
Digicust's product category is Customs Automation Software. Its primary akta.pro industry code is TLACAFAB, Export Customs Clearance (Export Declarations & AES/EEI), with a secondary code of BPAMALAC, Supply-Side Platforms (SSP) & Publisher Monetization. Its SIC code is 4899.