EZaccessMD

What EZaccessMD does

EZaccessMD, LLC is a Rochester, New York-based private health-services company founded in 2016 that operates an employer-sponsored supplemental healthcare benefit combining 24/7 board-certified physician telehealth consultations with in-home mobile diagnostics. When a telehealth consultation alone cannot resolve a case, the platform dispatches licensed medical technicians to the member's home, workplace, or job site in standard vehicles equipped with portable X-ray (radiologist-read), EKG, ultrasound, and rapid strep/UTI/flu/COVID testing capability, with e-prescribing routed to the member's local pharmacy. Physician callbacks are committed within the hour and mobile dispatch within a few hours, with an estimated $172,350 annual savings per 1,000 covered lives through emergency-room and urgent-care diversion.

The core platform comprises a member-facing iOS/Android app, a Mediorbis-powered member portal, an interactive ROI calculator for self-service employer modeling, and integration connections to TPAs, PBMs, and HR/benefits-administration platforms that automate claims and census-based enrollment. Telehealth is available in all 50 U.S. states while in-home mobile diagnostics currently cover 22 states with stated ongoing expansion. The company markets the registered "TeleHealth MobileCare" sub-brand and reports differentiated member-outcome metrics, including a 75% annualized utilization rate versus a 10-15% industry benchmark, a +85 Net Promoter Score, and 90% employer retention.

Revenue is generated on a per-employee-per-month (PEPM) subscription basis paid by employer plan sponsors (with $0 member copay), with PEPM rates auto-calculated against expected utilization; a published example shows $16 PEPM for 500 employees at 80% utilization producing a $96,000 annual contract with a modeled 72% ROI. The go-to-market combines direct enterprise field sales to employers with a Broker Partner Program distributing through benefits advisors, supplemented by content marketing, webinars, and actuarial-backed ROI tooling validated in partnership with Milliman. Target segments include self-funded and level-funded employers, with vertical emphasis on construction, logistics and trucking, and manufacturing in addition to healthcare and nonprofit organizations.

Name

EZaccessMD

Legal name

EZaccessMD, LLC

Website

https://ezaccessmd.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

EZaccessMD is a Rochester, NY-based telehealth and mobile-diagnostics platform that delivers 24/7 physician consultations plus licensed-technician home visits (X-rays, EKGs, rapid tests) to employees of self-funded employer plan sponsors via a PEPM subscription with $0 member copay.

Ownership category

akta.pro rank

Product category

Telehealth and Mobile Diagnostic Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL)

akta.pro secondary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

Keywords

• Telehealth consultations
• Mobile diagnostic services
• Employer healthcare benefits
• In-home medical diagnostics
• Urgent care diversion

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. PEPM Subscription: Plan sponsors pay a per-employee-per-month (PEPM) subscription fee. The subscription covers all member telehealth consultations and in-home diagnostic visits at $0 copay. PEPM rate auto-calculates based on utilization (example shows $16 PEPM at 80% utilization for 500 employees). Subscription cost is offset by ER and urgent care diversion savings.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

EZaccessMD pairs 24/7 physician-led telehealth consultations with on-demand in-home mobile diagnostic services. When a phone or video consultation cannot resolve a case, licensed medical technicians carrying portable X-ray machines, EKGs, ultrasound units, and rapid strep/UTI/flu/COVID test kits are dispatched to the member's home or workplace to perform in-person diagnostics, with e-prescriptions sent to the member's preferred local pharmacy. The service is sold to employer plan sponsors on a per-employee-per-month (PEPM) subscription with $0 copay for members, available for telehealth in all 50 states and for in-home diagnostics in 22 states.

Product overview

EZaccessMD operates a unified telehealth + mobile diagnostics platform delivered as an employer-sponsored supplemental benefit. The core platform combines 24/7 telehealth consultations with licensed, board-certified physicians and a mobile diagnostics layer: when a phone or video consultation cannot resolve a case, a medical technician is dispatched to the patient's home or workplace to perform in-person diagnostics including portable X-rays (radiologist-read), rapid strep/UTI/flu/COVID tests, EKGs, echocardiograms, and ultrasound imaging. The platform also includes a consumer-facing mobile app (iOS and Android), a member portal (via Mediorbis), an interactive ROI calculator for employer and broker use, and a Broker Partner Program providing co-branded materials and actuarial support. The service is offered on a per-employee-per-month (PEPM) subscription model with $0 copay for members. TeleHealth MobileCare is a registered trademark denoting the combined offering. The platform is available nationwide for telehealth (50 states) and in 22 states for in-home mobile diagnostics.

Differentiator

Problem solved

Functional benefit

Brands

• TeleHealth MobileCare: A registered trademark of EZaccessMD for telehealth and mobile medical care services.

Products and services

• EZaccessMD Telehealth + Mobile Diagnostics Service Subscription-based supplemental healthcare benefit combining 24/7 telehealth consultations with board-certified physicians and on-demand in-home mobile diagnostics. When a phone consultation is insufficient, licensed medical technicians are dispatched to members' homes or workplaces for X-rays, EKGs, ultrasounds, and rapid strep/UTI/flu/COVID tests, with e-prescribing delivered to the member's preferred local pharmacy. Sold to employer plan sponsors on a PEPM subscription with $0 copay for members.
• EZaccessMD Mobile App iOS and Android mobile applications that enable members to request telehealth consultations, view visit history, and communicate with care coordinators. Available on the Apple App Store and Google Play Store.

Quantifiable outcome

• 69% reduction in urgent care claims over 3 years (YMCA of Greater Rochester case study)
• +6 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MillimancoreStrategic or Co-development PartnerActuarial firm partnership to validate savings methodology and provide independent ROI projections for clients. Milliman actuarial model data available for broker presentations.
• TPAs (Third-Party Administrators)coreTechnology or IntegrationThird-party administrators integrate with EZaccessMD for seamless claims processing. Implementation team works with TPAs to ensure clean claims integration.
• Occupational Health ProvidersminorStrategic or Co-development PartnerWorkplace health and safety partners that refer members to EZaccessMD for non-emergency diagnostics and follow-up care.
• Benefits Brokers and AdvisorscoreChannel Partner/ Reseller/ DistributorBroker Partner Program gives advisors dedicated support, co-branded materials, training, and compensation structure built for long-term partnership. Includes self-serve resources, hands-on proposal help, and strategic territory collaboration.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Included Health (Doctor On Demand): Included Health (formerly Doctor On Demand) provides 24/7 virtual primary care, urgent care, and behavioral health to employers and health plans. It competes directly with EZaccessMD's telehealth consultation layer and increasingly with in-home services through its integrated care model.
• DispatchHealth: DispatchHealth dispatches medical teams to patients' homes for urgent care, diagnostics (X-rays, EKGs, labs), and treatments — the closest analog to EZaccessMD's mobile diagnostic layer. Both serve employer health plans and health systems with in-home urgent care to divert ER utilization.
• PlushCare (Accolade): PlushCare delivers virtual primary care, urgent care, and e-prescribing through a subscription model and is now part of Accolade's personalized benefits platform. It competes with EZaccessMD's telehealth + e-prescribing + employer-sponsored model for the same broker and employer channel.
• SOC Telemed (Patient Square Capital): SOC Telemed provides acute care and specialty telemedicine (including behavioral health, neurology, cardiology) to hospitals and health systems, with an enterprise employer-facing offering. Its acute-care consult model and employer relationships overlap with EZaccessMD's urgent care telehealth focus.
• MDLIVE (Cigna's Evernorth): MDLIVE offers 24/7 virtual urgent care, behavioral health, and dermatology visits to health plans and employers, including integrated e-prescribing. It competes with EZaccessMD's telehealth consultation and e-prescribing capabilities for the same employer-sponsored benefit slots.

Emerging players

• K Health: K Health offers AI-driven 24/7 virtual urgent and primary care with integrated e-prescribing, sold through employers, health plans, and direct-to-consumer. It is an emerging player in the employer-PEPM telehealth category that overlaps with EZaccessMD's urgent care virtual visits.
• Firefly Health: Firefly Health combines virtual primary care with in-home nurse visits and care navigation for employer-sponsored plans. It is an emerging hybrid virtual-plus-in-home model directly comparable to EZaccessMD's telehealth plus mobile diagnostics integration.
• 98point6 (Transcarent): 98point6 (now part of Transcarent) provides text-based primary care and on-demand virtual visits to employers and health plans. It competes for employer telehealth PEPM budgets and broker mindshare with virtual-only visits augmented by referrals for in-person diagnostics.

Broad incumbents

• Teladoc Health: Teladoc is the largest publicly traded telehealth incumbent, providing virtual care across primary care, mental health, and specialty conditions to insurers and employers. It competes for employer PEPM budget and broker attention, and represents the dominant alternative for plan sponsors evaluating telehealth benefits.
• Amwell: Amwell is a national telehealth platform offering urgent care, behavioral health, and specialty visits to health plans, employers, and health systems. While it does not directly dispatch mobile diagnostic teams, it competes for the same employer telehealth budget and partner ecosystem.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EZaccessMD
• Facebookfacebook.com/EZaccessMD
• LinkedInlinkedin.com/company/ezaccessmdroc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EZaccessMD