ZyraTalk
- Company typePrivate
- Founded2018
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
ZyraTalk firmographics
Firmographics- Name
- ZyraTalk
- Legal name
- Joblyt LLC
- Website
- https://zyratalk.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
ZyraTalk industry classification
Industry- Product category
- Conversational AI Customer Engagement Software
- NAICS
- Telephone Call Centers (56142)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat) (BPAFAKAJ), Voice Assistants & Voice UI (VUI) (HDAAAFAD)
Keywords
Where ZyraTalk is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ZyraTalk business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Subscription (Recurring Fees): Recurring subscription fees for access to the AI voice assistant and webchat platform, billed monthly in advance. Fees are set forth in Order Forms and include implementation/onboarding fees that are non-refundable.
- Usage-Based Fees: Usage-based fees that are billed monthly in arrears for usage that exceeds base subscription tiers.
- Partner Reseller Fees: Partners pay monthly Partner Fees to ZyraTalk based on the number of Software subscriptions sold to end users, with payments due within 30 days of month end.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom pricing based on business needs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
ZyraTalk product offering
Product offeringCore offering
ZyraTalk sells an AI-powered customer engagement platform whose core product, Frontline AI with Human Backup, is a 24/7 AI voice assistant that answers inbound calls, books jobs, reschedules appointments, answers FAQs, and routes urgent calls to human staff. It is complemented by an AI Webchat widget for website lead capture and an Advanced Analytics dashboard that tracks transcripts, recordings, revenue, and ROI.
Product overview
ZyraTalk is an AI-powered customer engagement and agentic automation platform for service-based businesses. The core product is Frontline AI with Human Backup — an AI voice assistant that answers calls 24/7, books jobs, handles appointments, and routes calls to human agents when needed. This is complemented by AI Webchat for text-based website interactions and Advanced Analytics for tracking revenue and performance. The platform targets home services (plumbing, HVAC, electrical, landscaping, roofing, cleaning), legal, and healthcare verticals. ZyraTalk was acquired by EverCommerce in September 2025 and is being integrated into the EverPro vertical serving 350,000+ home and field service providers.
Differentiator
Problem solved
Functional benefit
Products and services
- Frontline AI with Human Backup
Quantifiable outcome
- Reduces missed calls from 15%-35% to near 0%
- +5 more outcomes
Companies that use ZyraTalk
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
ZyraTalk technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature7 records
ZyraTalk partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core infrastructure and growth channel.
- Vapi AIcore infrastructureThird-party voice call orchestration provider used by ZyraTalk to power AI voice agent capabilities for receiving and responding to inbound telephone calls.
- Retell AIcore infrastructureVoice call orchestration platform used alongside Vapi AI for managing AI voice agent interactions with customers.
- Deepgramcore infrastructureSpeech-to-text processing provider enabling ZyraTalk's AI to transcribe and understand spoken customer inquiries in real time.
- OpenAIcore infrastructureLanguage processing provider powering ZyraTalk's AI ability to understand customer intent and generate natural responses.
- Eleven Labscore infrastructureText-to-speech synthesis provider enabling ZyraTalk's AI to speak naturally and professionally to customers.
- Twiliocore infrastructureTelephony and messaging infrastructure provider used for processing SMS/MMS notifications, two-way texting, and call handling.
- Amazon Web Services (AWS)core infrastructureCloud infrastructure provider for secure hosting and data storage, including processing emails and sending notifications. Data stored on secure servers with encryption.
- Marketing Agenciesgrowth channelResellers of ZyraTalk software to their client base, earning 10% lifetime revenue share on all accounts. Partners receive exclusive client deals, marketing collateral, onboarding support, customer support, and billing handled by ZyraTalk.
- Integration Partnersgrowth channelPartners who integrate ZyraTalk into their existing solutions and resell to end customers, benefiting from 10% lifetime revenue share and co-marketing opportunities.
- Software Vendorsgrowth channelSoftware companies that white-label or bundle ZyraTalk's AI capabilities into their own products, earning revenue share on sales.
- Consultantsgrowth channelBusiness consultants who recommend ZyraTalk to clients and earn 10% lifetime revenue share on referred accounts.
- Web Designersgrowth channelWeb design professionals who integrate ZyraTalk into client websites and receive revenue share for referred business.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
ZyraTalk competitors and assessment
Company assessmentDirect peers
- Synthflow: Synthflow provides no-code AI voice agent platforms that answer calls, book appointments, and handle customer interactions for SMBs. Directly comparable to ZyraTalk's Frontline AI offering in target customer (SMB service businesses) and use case (call handling and appointment booking).
- Goodcall: Goodcall offers an AI-powered phone answering and scheduling agent specifically built for small and local businesses across restaurants, services, and retail. Highly comparable to ZyraTalk's vertical-SMB answering-service positioning with similar product-led growth motion.
- Frontdesk AI: Frontdesk AI provides AI receptionist solutions that answer calls, schedule appointments, and handle customer inquiries for SMBs in verticals like beauty, wellness, fitness, and dental. Closely comparable customer profile and core call-handling product to ZyraTalk.
- PolyAI: PolyAI builds enterprise-grade conversational voice assistants for customer service, including call deflection, FAQ handling, and reservations. Comparable AI voice agent technology with similar natural-language capabilities, though PolyAI targets larger enterprise customers.
- Bland AI: Bland AI provides a platform for building and deploying AI phone agents that can handle inbound and outbound calls autonomously. Directly comparable AI voice agent infrastructure and capabilities for automating customer phone interactions.
- Replicant: Replicant offers an AI voice platform for contact centers that automates Tier-1 customer service calls. Comparable conversational AI capabilities for handling customer calls, though Replicant focuses on enterprise contact center deployments.
- Air AI: Air AI provides autonomous AI voice agents capable of having full-length sales and customer service conversations over the phone. Comparable AI-driven phone automation with a similar goal of replacing human call handling for SMB and mid-market customers.
Emerging players
- Voiceflow: Voiceflow provides a collaborative platform for designing and deploying conversational AI agents across voice and chat. Comparable underlying technology stack but Voiceflow is more developer/enterprise-focused versus ZyraTalk's vertical SMB focus.
Broad incumbents
- Talkdesk: Talkdesk is an enterprise cloud contact center platform offering voice, chat, and AI-powered automation. Comparable call center automation capabilities but operates as a broader incumbent serving enterprise customers across industries.
- Five9: Five9 is a leading cloud contact center as a service provider offering inbound/outbound voice, digital channels, and AI automation. Comparable AI-enhanced call handling capabilities at a broader scale than ZyraTalk's vertical SMB focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ZyraTalk social profiles
Digital presenceZyraTalk financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZyraTalk leadership team
Management profileNumber of profiles
Profiles1 record
ZyraTalk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZyraTalk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZyraTalk
What does ZyraTalk do?
ZyraTalk sells an AI-powered customer engagement platform whose core product, Frontline AI with Human Backup, is a 24/7 AI voice assistant that answers inbound calls, books jobs, reschedules appointments, answers FAQs, and routes urgent calls to human staff. It is complemented by an AI Webchat widget for website lead capture and an Advanced Analytics dashboard that tracks transcripts, recordings, revenue, and ROI.
Is ZyraTalk a public or private company?
ZyraTalk is a private company. It is classified as corporate owned and is currently acquired.
When was ZyraTalk founded?
ZyraTalk was founded in 2018. It employs 11 to 50 people.
Where is ZyraTalk based?
ZyraTalk is headquartered in Phoenix, United States, in the North America region.
How does ZyraTalk make money?
Three revenue lines are on record. Software Subscription (Recurring Fees) is the primary driver. The others are usage-Based Fees and partner Reseller Fees.
Who are ZyraTalk's main competitors?
Direct peers on record are Synthflow, Goodcall, Frontdesk AI, PolyAI, Bland AI, Replicant and Air AI. Voiceflow is listed as an emerging player. Broad incumbents are Talkdesk and Five9.
Does ZyraTalk have an API?
No public API is recorded for ZyraTalk.
What industry is ZyraTalk in?
ZyraTalk's product category is Conversational AI Customer Engagement Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 56142 and its SIC code is 7372.