TenFour
TenFour/Acuative is a US-based managed network services and IT infrastructure provider offering 24/7 managed connectivity, cybersecurity, observability, and field services to enterprise customers across retail, banking, healthcare, manufacturing, defense, and public sector, with operations in the US, EMEA, and Middle East.
- Company typePrivate
- Founded1998
- HeadquartersMorristown, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What TenFour does
Acuative (operating under the TenFour umbrella per firmographic data) is a privately-held managed network services and IT infrastructure provider headquartered in New Jersey, with operations spanning the US (NOC in Ohio), EMEA, and the Middle East (HQ in Saudi Arabia, support center in Jordan). Founded in 1998, the company employs 51-100 staff and delivers end-to-end managed services to enterprise customers across retail, banking, healthcare, manufacturing, defense, and public sector verticals. Its core platform, AcuConnect Managed Services, provides 24/7 proactive monitoring and optimization through a Global Command Center, covering SD-WAN, broadband circuits, 5G, LEO Satellite connectivity, structured cabling, and a broad managed cybersecurity portfolio (SASE, SOC, FWaaS, SIEM, IAM, FISMA compliance).
The company's technology stack integrates AI Search, Graph Database (Neo4j), session replay (OpenReplay), and Redgate database DevOps tooling into a Full Stack Observability suite. Acuative also markets Acu-Boot, a proprietary automated reboot device for network equipment using 4G/LTE for out-of-band management. Field service delivery is executed by company-employed technicians under the ValuNet sub-brand, with global deployment services and technology procurement across a partner ecosystem of over 100 carriers and equipment providers including Cisco, Fortinet, Elastic, Ericsson, Redgate, Zebra, AT&T, Verizon, and BT.
The business model is primarily subscription-based managed services (AcuConnect) with annual or multi-year contracts, supplemented by professional IT staffing, technology procurement, hardware sales (Acu-Boot), and project-based global deployment services. Go-to-market is direct enterprise field and inside sales augmented by a channel partner network. The company has raised $18M from NewSpring (2017) and is led by founder & CEO Bruce Flitcroft, CFO Gary Finkel, and President Mike Funk.
TenFour firmographics
Firmographics- Name
- TenFour
- Legal name
- Acuative
- Website
- https://tenfour.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- TenFour/Acuative is a US-based managed network services and IT infrastructure provider offering 24/7 managed connectivity, cybersecurity, observability, and field services to enterprise customers across retail, banking, healthcare, manufacturing, defense, and public sector, with operations in the US, EMEA, and Middle East.
- Ownership category
- akta.pro rank
TenFour industry classification
Industry- Product category
- Managed IT and Network Infrastructure Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Computer Communications Equipment (3576), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Network Performance Management & Observability Services (BPAEAEAH)
- akta.pro secondary industries
- Network Architecture & Design Services (BPAEAEAA), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)
Keywords
Where TenFour is headquartered
LocationHeadquarters
- HQ city
- Morristown
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
TenFour business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed Services (AcuConnect): Subscription-based managed services providing 24/7 proactive management of IT infrastructure including SD-WAN, broadband circuits, 5G connectivity, cybersecurity, and unified communications. Revenue is recurring and typically contracted on an annual or multi-year basis.
- Managed Cybersecurity Services: Recurring managed security services including SASE, SOC, Firewall as a Service, SIEM, and Identity and Access Management. Delivered through the Global Command Center.
- Professional IT Staffing: Provides skilled IT professionals to build customer teams. Revenue is service-based, typically project or contract-oriented.
- Technology Procurement: Tailored technology procurement services for Cisco, Elastic, Ericsson, Fortinet, Redgate, Zebra, and other vendors. Revenue derived from procurement and lifecycle management services.
- Acu-boot Hardware: Sale of Acu-boot automated reboot devices including cloud-based management platform access. Includes device hardware and associated management subscription.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
TenFour product offering
Product offeringCore offering
TenFour designs, deploys, and operates global IT infrastructure through its AcuConnect Managed Services platform, providing 24/7 proactive management of network and security infrastructure for multi-site enterprises. The company augments managed services with Field Services (ValuNet) for on-site installations and structured cabling, Professional IT Staffing, Global Deployment, and Technology Procurement across Cisco, Fortinet, Elastic, Ericsson, Redgate, and Zebra portfolios. Its proprietary Acu-Boot hardware enables automated out-of-band network rebooting via 4G/LTE without requiring LAN/WAN connectivity.
Product overview
Acuative is a managed network services and IT infrastructure company offering an integrated portfolio of solutions. The core offering is AcuConnect Managed Services, a 24/7 proactive management platform for IT infrastructure. This core is augmented by specialized modules including Full Stack Observability (with AI Search and Graph Database for analytics), Managed Cybersecurity (SASE, SOC, FWaaS, SIEM, IAM), Network Infrastructure (Managed LAN, WAN & SD-WAN, 5G, LEO Satellite), and Cloud Migration/Unified Communications. Field Services via ValuNet technicians and Professional IT Staffing provide implementation support. The portfolio includes Acu-Boot, a novel automated reboot device for network equipment. The company serves retail, banking, healthcare, manufacturing, defense, and public sector industries with global operations spanning the US, EMEA, and Middle East.
Differentiator
Problem solved
Functional benefit
Brands
- AcuConnect: Managed Services - proactive, 24/7 management of IT infrastructure, reducing downtime and optimizing performance
- AcuBoot
- ValuNet
Products and services
- AcuConnect Managed Services Proactive 24/7 managed services platform for IT infrastructure including SD-WAN, broadband circuits, and 5G connectivity, monitored and optimized by TenFour's Global Command Center; aimed at enterprises seeking reduced downtime and optimized network performance.
- Acu-Boot Proprietary automated network reboot device for modems, routers, and switches; uses 4G/LTE for out-of-band management without LAN/WAN connectivity, dynamically selects optimal carriers by location, and includes a cloud-based management platform. Sold to enterprises needing remote, after-hours network remediation with minimal on-site engineer involvement.
- Managed Cybersecurity Multi-layered managed cybersecurity services including SASE, SOC, FWaaS, SIEM, IAM, and FISMA compliance support, delivered via the Global Command Center; for enterprises needing continuous security monitoring, threat response, and regulatory compliance.
- Field Services (ValuNet) Company-employed Field Service Technicians providing installations, on-site maintenance, and structured cabling for distributed enterprise locations, branded under the ValuNet sub-brand for consistent quality and cost-effective support.
- Global Deployment Expert planning and execution for seamless global technology implementation across enterprise locations, minimizing disruption and accelerating time-to-value; for enterprises rolling out new technologies across multiple geographies.
- Professional IT Staffing IT staffing services providing skilled professionals to build customer teams and deliver flexible expertise toward business goals; project or contract-oriented engagements for enterprises needing supplemental IT talent.
- Technology Procurement Tailored technology procurement and lifecycle management services covering Cisco, Elastic, Ericsson, Fortinet, Redgate, Zebra, and other vendors, including IT Lifecycle Management and Virtual Network Operator (VNO) capabilities; for enterprises needing cost-effective, multi-vendor technology sourcing.
- Full Stack Observability Real-time observability suite providing end-to-end visibility into the IT environment for faster issue resolution and data-driven decisions; integrates AI Search, Graph Database, OpenReplay, Redgate Flyway, Redgate Monitor, and Redgate Test Data Manager.
Quantifiable outcome
- Reduced downtime through proactive managed services and 24/7 monitoring
- +1 more outcomes
Companies that use TenFour
Customer profileSegments6 records
Ideal customer profiles2 records
TenFour technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature4 records
TenFour partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- CiscocoreCisco is listed as a primary technology procurement and solution partner under Acuative's Technology Procurement category. Acuative delivers Cisco-powered managed services including network infrastructure, unified communications, and related solutions.
- FortinetcoreFortinet is listed as a technology procurement partner for cybersecurity solutions. Acuative integrates Fortinet's security technology into its managed cybersecurity offerings.
- ElasticcoreElastic is listed as an enterprise solutions partner. Acuative leverages Elastic's observability and search technology within its analytics and Full Stack Observability offerings.
- RedgatecoreRedgate is a database DevOps technology partner. Acuative offers Redgate Flyway (database deployment automation), Redgate Monitor (proactive database monitoring), and Redgate Test Data Manager (compliant test data management) as part of its Analytics & Observability suite.
- 100+ Global Carriers and Equipment ProviderscoreAcuative partners with over 100 global carriers and equipment providers including AT&T, Verizon, T-Mobile, Comcast, Spectrum, Lumen, BT, NTT, Singtel, Zayo, Altice, Atlantic, Cox, Frontier, GTT, and others. These partners provide network connectivity, circuits, and equipment that Acuative integrates into its managed services.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
TenFour competitors and assessment
Company assessmentDirect peers
- TPx Communications: TPx provides managed network services, SD-WAN, UCaaS, and managed security to mid-market and enterprise customers across multiple US verticals — directly overlapping Acuative's managed LAN/WAN, SD-WAN, UC, and cybersecurity offerings for distributed enterprises.
- Cato Networks: Cato Networks delivers a managed SASE/SD-WAN cloud platform with built-in security — a direct competitor to Acuative's managed SD-WAN and SASE offerings, particularly for distributed retail and mid-market enterprise customers.
- ConvergeOne / C1: ConvergeOne (now C1) provides managed services, collaboration, and data center solutions to mid-market and enterprise customers in the US — directly comparable to Acuative's AcuConnect, UC, and field services portfolio.
- Aryaka Networks: Aryaka provides managed SD-WAN and SASE as a fully delivered service, comparable to Acuative's AcuConnect managed WAN/SD-WAN and SASE modules for multi-site enterprises.
- Masergy (Comcast Business): Masergy, now part of Comcast Business, is a managed SD-WAN and unified communications provider with a global NOC, directly comparable to Acuative's AcuConnect managed services and global command center operating model.
Regional players
- Orange Business Services: Orange Business provides managed network, SD-WAN, and cybersecurity services with strong EMEA presence, comparable to Acuative's EMEA capabilities but with deeper regional roots and broader multinational customer base.
Broad incumbents
- Kyndryl: Kyndryl is a large managed infrastructure services provider with deep enterprise relationships in banking, healthcare, and manufacturing — overlapping with Acuative's vertical breadth and managed network/data center services but at much greater scale.
- Lumen Technologies (Lumen Enterprise): Lumen is a global carrier and managed network/security services provider with SD-WAN, SASE, and UC offerings. It competes with Acuative both as a vendor and as an end-to-end managed services provider for large enterprises.
- Verizon Business: Verizon Business provides global managed SD-WAN, security, and UC services for large enterprises, directly competing with Acuative's managed network, SASE, and managed cybersecurity offerings, while also being a carrier partner.
- NTT Managed Services: NTT offers global managed network, cloud, and security services for multinational enterprises. It overlaps with Acuative's global deployment, managed network, and managed cybersecurity capabilities and is also a partner via Acuative's carrier ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
TenFour social profiles
Digital presenceTenFour compliance and trust
Trust signalCompliance1 record
TenFour financial estimates
Financial estimateRevenue estimate
Valuation estimate
TenFour leadership team
Management profileNumber of profiles
Profiles3 records
TenFour subsidiaries and ownership
Company hierarchySubsidiaries1 record
TenFour funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TenFour M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TenFour
What does TenFour do?
TenFour designs, deploys, and operates global IT infrastructure through its AcuConnect Managed Services platform, providing 24/7 proactive management of network and security infrastructure for multi-site enterprises. The company augments managed services with Field Services (ValuNet) for on-site installations and structured cabling, Professional IT Staffing, Global Deployment, and Technology Procurement across Cisco, Fortinet, Elastic, Ericsson, Redgate, and Zebra portfolios. Its proprietary Acu-Boot hardware enables automated out-of-band network rebooting via 4G/LTE without requiring LAN/WAN connectivity.
Is TenFour a public or private company?
TenFour is a private company. It is classified as venture growth investor backed and is currently operating.
When was TenFour founded?
TenFour was founded in 1998. It employs 51 to 100 people.
Where is TenFour based?
TenFour is headquartered in Morristown, United States, in the North America region.
How does TenFour make money?
Five revenue lines are on record. Managed Services (AcuConnect) is the primary driver. The others are managed Cybersecurity Services, professional IT Staffing, technology Procurement and acu-boot Hardware.
Who are TenFour's main competitors?
Direct peers on record are TPx Communications, Cato Networks, ConvergeOne / C1, Aryaka Networks and Masergy (Comcast Business). Orange Business Services is listed as a regional player. Broad incumbents are Kyndryl, Lumen Technologies (Lumen Enterprise), Verizon Business and NTT Managed Services.
Does TenFour have an API?
No public API is recorded for TenFour.
What industry is TenFour in?
TenFour's product category is Managed IT and Network Infrastructure Services. Its primary akta.pro industry code is BPAEAEAH, Network Performance Management & Observability Services, with a secondary code of BPAEAEAA, Network Architecture & Design Services. Its NAICS code is 541513 and its SIC code is 3576.