WiserCare
WiserCare is a Los Angeles-based digital health company offering an AI-enabled clinical decision support and advance care planning platform for health systems, ACOs, health plans, and physician practices, combining patient preference data with evidence-based outcomes models to guide pre-visit decisions.
- Company typePrivate
- Founded2014
- HeadquartersLos Angeles, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What WiserCare does
WiserCare is a Los Angeles-based digital health company that operates an AI-enabled clinical agents platform for patient decision support and advance care planning (ACP). Its core technology combines patient-provided goals and preferences with clinical data and evidence-based outcomes models to generate pre-visit "conversations" that prepare patients for clinical encounters, surface ranked treatment fit via a patented Decision Engine algorithm, and produce summary reports for care teams. The platform is offered in two principal product lines: ACP (digital document execution, digital signature, billing features, and access to Respecting Choices-certified facilitators) and Patient Decision Agents covering specialty and primary care modules across urology, women's health, orthopedics, cardiology, oncology, depression/anxiety, and various screenings.
The company monetizes through enterprise SaaS licensing to health systems, ACOs, risk-bearing groups, health plans, and physician practices, with pricing negotiated under multi-year Master Services Agreements and structured around individual decision modules that can be deployed in weeks. Distribution is anchored in direct enterprise field sales and is reinforced by EHR integrations that pull patient data, trigger invitations, and return results into existing clinical workflows. The 2023 acquisition of Respecting Choices added a managed services revenue stream via a nationwide facilitator network and training/implementation programs. Customer evidence includes published deployments at UCLA Health, UNC Lineberger Cancer Center, UnityPoint Health, and a collaboration with Blue Shield of California.
The platform is supported by SOC2 Type II and HITRUST CSF certifications, HIPAA-aligned practices, and a leadership team spanning former McKinsey, Genentech, Blue Shield of California, Microsoft, and Overture/Yahoo executives. The company is privately held, has 11-50 employees, was co-founded by Dr. Christopher Saigal (UCLA) and Ted Meisel, and has raised approximately $9.4M across disclosed rounds (most recently a $3.6M financing in October 2020 led by UnityPoint Health Ventures).
WiserCare firmographics
Firmographics- Name
- WiserCare
- Legal name
- WiserCare, Inc.
- Website
- https://wisercare.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- WiserCare is a Los Angeles-based digital health company offering an AI-enabled clinical decision support and advance care planning platform for health systems, ACOs, health plans, and physician practices, combining patient preference data with evidence-based outcomes models to guide pre-visit decisions.
- Ownership category
- akta.pro rank
WiserCare industry classification
Industry- Product category
- Clinical Decision Support Software
- NAICS
- Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Navigation, Referral & Care Coordination Engagement (HLACAEAD)
- akta.pro secondary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
Keywords
Where WiserCare is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
WiserCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise Platform Licensing: WiserCare provides its clinical decision support platform to healthcare organizations including health systems, ACOs, and health plans under enterprise agreements with negotiated terms. The platform is offered as software-as-a-service with configuration options for different clinical workflows and EHR integrations.
- Decision Module Licensing: Partners typically start with a focused implementation in one area and expand. WiserCare offers modules across dozens of decisions from screenings and chronic conditions to procedures and advance care planning. Modules can be developed and deployed in weeks under the accelerated development platform.
- Facilitator Network Services: Following the Respecting Choices acquisition, WiserCare offers access to a nationwide network of Respecting Choices-certified facilitators for patients needing high-touch virtual or in-person support. This extends customer reach in supporting healthcare decisions with high-quality consultations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise agreements with negotiated pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
WiserCare product offering
Product offeringCore offering
WiserCare sells an AI-enabled SaaS platform that helps patients and care teams make person-centered healthcare choices through pre-visit "conversations" combining patient goals, clinical data, and evidence-based outcomes. The platform covers dozens of decisions across screenings, chronic conditions, procedures, and advance care planning, and integrates with major EHR systems to surface patient-specific guidance to clinicians and automate next steps. After acquiring Respecting Choices in October 2023, WiserCare also offers facilitator-led ACP services for high-touch support.
Product overview
WiserCare is a digital health platform consisting of a core AI-enabled clinical agent platform that helps patients and care teams make person-centered healthcare choices through pre-visit 'conversations.' The platform combines patient goals, preferences, and clinical data with evidence-based outcomes models to provide personalized guidance. The product portfolio includes two core offerings: (1) Advance Care Planning (ACP) for documenting end-of-life care wishes, and (2) Patient Decision Agents for specialty and primary care decisions. Specialty Care Modules cover urology, women's health, orthopedics, spine care, cardiology, pulmonology, and oncology. Primary Care Modules cover colorectal screening, osteoarthritis, depression & anxiety, BPH, low back pain, coronary artery disease, PSA, and lung cancer screening. In October 2023, WiserCare acquired Respecting Choices, adding facilitator training, implementation programs, and a nationwide network of certified facilitators for high-touch ACP support. Key platform features include the Preference Engine for eliciting patient goals and barriers, the Decision Engine for ranked treatment fit, EHR integration, Clinical Outcomes Data, and a Research Platform for custom surveys.
Differentiator
Problem solved
Functional benefit
Products and services
- WiserCare Platform AI-enabled clinical agent SaaS platform that helps patients and care teams make person-centered healthcare choices through pre-visit conversations. Combines patient goals, preferences, and clinical data with evidence-based outcomes to guide care, and returns at-a-glance summary reports to clinicians. Integrates with major EHR systems and supports both standalone and embedded deployments.
- Advance Care Planning (ACP) Digital-first and facilitated advance care planning solution for organizations looking to extend ACP population-wide. Helps patients express and document goals and values, complete and execute documents, share and store them, and includes access to Respecting Choices-certified facilitators for high-touch virtual or in-person support.
- Patient Decision Agents Intelligent clinical decision agents that help patients and care teams make more confident choices across dozens of health decisions, from screenings and chronic conditions to procedures. Patients complete pre-visit conversations tailored to their condition, and clinicians receive summary reports before the visit.
- Specialty Care Decision Modules Condition-specific decision support modules for specialty care including urology, women's health, orthopedics, spine care, cardiology, pulmonology, and oncology. Each module guides patients through pre-visit conversations tailored to the condition and returns decision-ready summaries to the care team.
- Primary Care Decision Modules Decision support modules for primary care covering colorectal screening, osteoarthritis, depression and anxiety, BPH, low back pain, coronary artery disease, PSA testing, and lung cancer screening. Each module guides patients through pre-visit conversations and delivers summary reports to the primary care team.
- Respecting Choices Facilitator Services Nationwide network of Respecting Choices-certified facilitators offering high-touch virtual or in-person ACP and serious illness conversation support for patients who need more than digital-only completion. Extends organizational reach for ACP programs through trained clinicians with deep experience in ACP, goals of care, and serious illness conversations, used at customer sites within the WiserCare platform.
Quantifiable outcome
- 87% patient completion rate for ACP modules
- +6 more outcomes
Companies that use WiserCare
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
WiserCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature7 records
WiserCare partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered flagship, core and minor.
- Respecting ChoicesflagshipRespecting Choices, the leading provider of facilitator training and program implementation for ACP and serious illness conversations, joined WiserCare in October 2023. This created the first comprehensive solution for person-centered decision making, combining WiserCare's digital platform with Respecting Choices' 30 years of human-centered ACP expertise. The integrated organization offers both digitally-delivered and facilitator-supported ACP, with Respecting Choices certified facilitators available on-demand to extend customer reach.
- UnityPoint HealthcoreWiserCare and UnityPoint Health partnered to bring Digital Advance Care Planning to patients, families, and care teams. UnityPoint Health Ventures led a $3.6M financing round in WiserCare in October 2020, indicating a strategic partnership combining capital investment with commercial collaboration.
- Blue Shield of CaliforniacoreWiserCare and Blue Shield of California collaborated to bring personalized decision support to patients. This partnership focuses on helping Blue Shield members make more informed healthcare decisions through WiserCare's digital decision support tools.
- AstellascoreAstellas and WiserCare announced a collaboration to improve patient experience through joint exploration of enhancements to patient communication and shared decision-making. The partnership aimed to leverage both companies' strengths in improving how patients understand and engage with their treatment options.
- ElseviercoreElsevier and WiserCare teamed up to offer patients personalized shared decision making with trusted, consistent patient information. This integration combined Elsevier's clinical content and information resources with WiserCare's decision support platform to provide evidence-based guidance to patients.
- UCLA HealthcoreWiserCare co-founder Dr. Christopher Saigal practices at UCLA's Ronald Reagan UCLA Medical Center. UCLA has published about WiserCare helping patients with prostate cancer choose treatments, and UNC Lineberger Cancer Center published results on improved decision quality using WiserCare. Dr. Saigal's research has been supported by over $23 million in NIH funding.
- Duke Innovations in Healthcare (DIHI)minorDuke's Innovations in Healthcare selected WiserCare for its 2016 Global Class Innovators cohort, recognizing the company's innovative approach to patient decision support and advance care planning.
- AVIAminorEric Langshur, WiserCare board member, is founder and CEO of AVIA, the nation's leading healthcare innovation network. Ted Meisel is co-founder of AVIA which helps healthcare systems transform care delivery for a digital age.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
WiserCare competitors and assessment
Company assessmentDirect peers
- Koda Health: Koda Health builds digital advance care planning and serious-illness conversation tools for health systems and ACOs. It competes directly with WiserCare's ACP module on workflow-integrated, EHR-connected ACP at population scale.
- Vynca: Vynca offers digital advance care planning and palliative-care workflow software for health systems and post-acute providers. It targets the same ACP/population-health buyer and overlaps with WiserCare's Respecting Choices-integrated ACP offering.
- MyDirectives: MyDirectives provides a digital advance care planning platform that captures, stores, and shares advance directives. Its focus on ACP document creation and storage is comparable to the WiserCare ACP module's document-execution workflow.
- ADVault: ADVault offers digital advance directives and ACP record storage integrated into EHRs. It competes with WiserCare on the ACP document-storage and portability layer, especially with healthcare-organization customers.
Broad incumbents
- Emmi Solutions (Optum): Emmi, part of Optum, provides enterprise patient engagement and shared decision-making programs for health systems. It addresses the same shared-decision-making and patient-education use cases as WiserCare but as part of a much broader portfolio.
- Wolters Kluwer UpToDate / Emmi Decision Aids: Wolters Kluwer offers clinical decision support (UpToDate) and patient-facing shared decision aids used by health systems. It is comparable to WiserCare as a broad incumbent leveraging clinical content and evidence to drive care decisions.
- GetWellNetwork: GetWellNetwork delivers enterprise patient engagement and care plan adherence solutions to hospitals and health systems. It overlaps with WiserCare on patient-facing decision and care-plan engagement during and across visits.
Emerging players
- Abridge: Abridge uses AI to turn patient-clinician conversations into structured clinical documentation and patient-friendly summaries. While not an SDM platform, it competes for pre-visit and post-visit conversational AI workflows in the same health-system accounts WiserCare targets.
- Notable: Notable offers AI-driven patient outreach, scheduling, and pre-visit intake for health systems. Its pre-visit data collection overlaps with WiserCare's EHR-triggered pre-visit patient conversations at the workflow trigger layer.
Others
- Elsevier Clinical Solutions: Elsevier is an existing WiserCare integration partner providing clinical content for decision support. It is included as an adjacent/partner rather than direct competitor, showing where evidence content can be sourced or bundled.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
WiserCare social profiles
Digital presenceWiserCare compliance and trust
Trust signalCompliance3 records
WiserCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
WiserCare leadership team
Management profileNumber of profiles
Profiles7 records
WiserCare subsidiaries and ownership
Company hierarchySubsidiaries1 record
WiserCare funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WiserCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WiserCare
What does WiserCare do?
WiserCare sells an AI-enabled SaaS platform that helps patients and care teams make person-centered healthcare choices through pre-visit "conversations" combining patient goals, clinical data, and evidence-based outcomes. The platform covers dozens of decisions across screenings, chronic conditions, procedures, and advance care planning, and integrates with major EHR systems to surface patient-specific guidance to clinicians and automate next steps. After acquiring Respecting Choices in October 2023, WiserCare also offers facilitator-led ACP services for high-touch support.
Is WiserCare a public or private company?
WiserCare is a private company. It is classified as venture growth investor backed and is currently operating.
When was WiserCare founded?
WiserCare was founded in 2014. It employs 11 to 50 people.
Where is WiserCare based?
WiserCare is headquartered in Los Angeles, United States, in the North America region.
How does WiserCare make money?
Three revenue lines are on record. Enterprise Platform Licensing is the primary driver. The others are decision Module Licensing and facilitator Network Services.
Who are WiserCare's main competitors?
Direct peers on record are Koda Health, Vynca, MyDirectives and ADVault. Broad incumbents are Emmi Solutions (Optum), Wolters Kluwer UpToDate / Emmi Decision Aids and GetWellNetwork. Emerging players are Abridge and Notable. Elsevier Clinical Solutions is listed as an others.
Does WiserCare have an API?
No public API is recorded for WiserCare.
What industry is WiserCare in?
WiserCare's product category is Clinical Decision Support Software. Its primary akta.pro industry code is HLACAEAD, Care Navigation, Referral & Care Coordination Engagement, with a secondary code of HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 54151 and its SIC code is 7372.