Hello Pediatrics

What Hello Pediatrics does

Hello Pediatrics is a U.S.-based telehealth company that provides after-hours pediatric care to children when their primary pediatrician's office is closed. The company operates two complementary go-to-market motions: a direct-to-consumer service accessible via its website and a B2B Partner Practice Program that lets pediatric practices outsource after-hours triage and televisits under their own medical home. Core products include 24/7 Pediatric Triage using evidence-based protocols, same-day Telemedicine Appointments with board-certified pediatricians, Chat with a Pediatrician, and a Partner Practice Services module; each televisit generates a secure report that is transmitted to the patient's primary pediatrician for continuity of care.

The platform is built on a HIPAA-compliant, end-to-end encrypted telehealth stack with AI-augmented triage, symptom questionnaires, chatbots for scheduling and FAQs, clinical decision support tools, and documentation/coding assistance. AI outputs are explicitly reviewed by licensed clinicians before any clinical action. Hello Pediatrics participates with major commercial payers (Anthem, CareFirst, Cigna, United Healthcare, Aetna) and complies with HIPAA, HITECH, COPPA, CCPA, GDPR, ADA, and an EU AI Act conformity commitment. The legal entity, Hello Pediatrics Medical Group, PLLC, is domiciled in Virginia, and the company closed a $3 million Series B in August 2023 led by Dialectic Capital Management and Sequoia Health Strategies.

Hello Pediatrics earns revenue through a $49 patient deposit (applied toward insurance responsibility, with Medicaid MCO carve-outs), insurance billing for covered services, and a $15-per-call B2B fee from partner practices for after-hours triage nursing services. Customer segments span both pediatric practices (B2B buyers seeking burnout relief and coverage continuity) and parents/families (B2C buyers seeking convenient, lower-cost alternatives to ER or urgent care). The company operates nationwide and has disclosed outcomes of 78% ER/urgent-care avoidance, $800+ in average per-patient savings, and a 91-out-of-100 customer satisfaction score across the period from July 2023 to January 2026.

Name

Hello Pediatrics

Legal name

Hello Pediatrics Medical Group, PLLC

Website

https://hellopediatrics.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

Hello Pediatrics is a U.S. telehealth platform providing after-hours pediatric care, including 24/7 triage, same-day video consultations with board-certified pediatricians, and chat services, serving both parents directly and partner pediatric practices seeking after-hours coverage.

Ownership category

akta.pro rank

Product category

Pediatric Telehealth Services

NAICS

Child and Youth Services (62411), Child and Youth Services (624110)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Pediatric Urgent Care Telehealth Platforms (HLALAJAE)

akta.pro secondary industries

Family & Pediatric Direct-to-Consumer Virtual Care (HLALAAAI), Pediatric Primary Care Telehealth (well-child, minor illness, developmental screening) (HLALAHAF)

Keywords

• Pediatric telehealth
• After-hours pediatric care
• Virtual pediatric visits
• Pediatric triage services
• Telemedicine platform

Headquarters

HQ city

Fairfax

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telehealth Visit Fees: Patients pay a $49 deposit prior to services. For insured patients, this deposit applies toward their financial responsibility including copayments, coinsurance, deductibles, or non-covered services. The company bills insurance directly and patients are responsible for any balance not covered by insurance.
2. Practice Partnership Fees (Triage Nursing Services): Partner pediatric practices pay Hello Pediatrics for triage nursing services at $15 per call. This B2B revenue stream provides after-hours coverage for practices at low or no cost to them, helping practices achieve work-life balance for their providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Hello Pediatrics operates a HIPAA-compliant telehealth platform providing after-hours pediatric care when primary pediatrician offices are closed. Its core services include pediatric triage using evidence-based protocols, same-day telemedicine video consultations with board-certified pediatricians, and real-time chat with a pediatrician. After each televisit, a secure visit report is transmitted to the patient's primary pediatrician to maintain continuity of care within the medical home.

Product overview

Hello Pediatrics operates as a unified telehealth platform providing after-hours pediatric care. The core offering consists of three integrated services: Pediatric Triage (evidence-based protocols for care assessment), Telemedicine Appointments (same-day video consultations with board-certified pediatricians), and Chat with a Pediatrician (real-time messaging for simple questions). After each consultation, visit reports are securely transmitted to the patient's primary pediatrician to maintain care continuity. The company also provides a Partner Practice Services module enabling pediatric practices to outsource after-hours coverage. A health education blog supports patient education. All services operate 24/7, 365 days a year with board-certified pediatricians and are HIPAA-compliant.

Differentiator

Problem solved

Functional benefit

Products and services

• Pediatric Triage Evidence-based pediatric triage using up-to-date protocols to provide advice and determine the potential need for escalation of care. Available 24/7, 365 days a year.
• Telemedicine Appointment Virtual video consultations with board-certified pediatricians for same-day appointments when the pediatrician's office is closed. A detailed visit report is securely sent to the patient's primary pediatrician after each televisit.
• Chat with a Pediatrician Real-time messaging with a pediatrician to answer simple questions and provide guidance. AI-powered chatbots assist with FAQ responses and routine administrative tasks.
• Partner Practice Services Tailored after-hours coverage for pediatric practices at low or no cost, including pediatric triage, telemedicine appointments with secure visit reports, and real-time pediatrician chat. Designed to help practices achieve work/life balance during nights, weekends, holidays, and staffing shortages.
• Hello Pediatrics Telehealth Platform A medical practice platform that partners with primary care pediatricians to serve their patients virtually when they are unavailable. Provides after-hours telehealth services for children, including triage, telemedicine, and secure pediatrician communication. All services are HIPAA-compliant.

Quantifiable outcome

• 78% of patients avoided unnecessary ER or urgent care visits
• +3 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• AnthemminorOthersInsurance provider participating with Hello Pediatrics. Patients can use their Anthem insurance coverage for telehealth visits.
• CareFirst BlueCross BlueShieldminorOthersInsurance provider participating with Hello Pediatrics. Patients can use their CareFirst insurance coverage for telehealth visits.
• CignaminorOthersInsurance provider participating with Hello Pediatrics. Patients can use their Cigna insurance coverage for telehealth visits.
• United HealthcareminorOthersInsurance provider participating with Hello Pediatrics. Patients can use their United Healthcare insurance coverage for telehealth visits.
• AetnaminorOthersInsurance provider participating with Hello Pediatrics. Patients can use their Aetna insurance coverage for telehealth visits.
• Fairfax Pediatrics AssociatescoreOthersPediatric practice partner using Hello Pediatrics for after-hours care coverage. Keeps patients within their medical home when the office is closed.
• The Pediatric Center of FrederickcoreOthersPediatric practice partner providing testimonials about Hello Pediatrics services. Reports that the service provides convenience and peace of mind to families while reducing ER/urgent care costs.
• Renaissance PediatricscoreOthersPediatric practice partner that has been using Hello Pediatrics for after-hours coverage to give providers quality time away from the office. Reports significant improvement in provider work-life balance.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Teladoc Health: Largest pure-play telehealth company offering 24/7 general medical, mental health, and specialty visits. Directly competes for after-hours pediatric demand via its general urgent care service, with substantially greater scale and brand recognition.
• Amwell: Major enterprise telehealth platform offering urgent care, behavioral health, and specialty visits. Competes for the same parent-driven demand and has the scale and payer relationships to expand into pediatric-specific offerings.
• PM Pediatrics: Largest U.S. operator of pediatric urgent care facilities with significant brand recognition among parents. Competes for the same after-hours pediatric visit demand, though its delivery model is in-person rather than telehealth.
• Doctor On Demand (by Included Health): National telehealth provider offering urgent, behavioral, and preventive care via video visits. Comparable on the on-demand virtual care use case and broad payer network participation; less pediatric-specialized.
• Hims & Hers Health: Large consumer telehealth platform expanding into pediatrics-adjacent primary care and family health. Comparable on DTC telehealth brand-building and digital-first acquisition motion; broader in therapeutic scope.

Emerging players

• Sesame Care: Direct-pay healthcare marketplace offering telehealth and in-person visits across specialties, including pediatrics. Comparable on the DTC, cash-and-insurance hybrid telehealth model targeting convenience-seeking parents.
• Mend (by MedBridge): Telehealth and patient engagement platform used by practices and health systems to deliver virtual care. Comparable on the practice-partnership B2B model and integrated visit workflows, though broader in clinical scope.

Direct peers

• Blueberry Pediatrics: Subscription-based pediatric telehealth and on-demand pediatric care service. Directly comparable on target customer (parents of pediatric patients), delivery model (telehealth-first), and pediatric-only positioning.
• Nightlight Pediatric Urgent Care: After-hours pediatric urgent care provider serving children outside regular pediatrician hours. Comparable use case (non-emergency pediatric care when primary office is closed) and target demographic, though delivered via brick-and-mortar clinics rather than pure telehealth.
• Anytime Pediatrics: Pediatric-specific telehealth platform offering after-hours video visits and practice partnerships. Closely comparable to Hello Pediatrics on pediatric specialization, B2B2C model with pediatric practices, and 24/7 visit coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hellopediatrics
• LinkedInlinkedin.com/company/hello-pediatrics
• Instagraminstagram.com/hellopediatrics

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hello Pediatrics